--- description: Scopri le funzionalità di NinjaOne, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NinjaOne - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per Help Desk](/directory/30008/help-desk/software) > [NinjaOne](/software/165889/ninjaone) # NinjaOne Canonical: https://www.capterra.it/software/165889/ninjaone Pagina: 1/13\ Avanti: [Pagina successiva](https://www.capterra.it/software/165889/ninjaone?page=2) > NinjaOne automatizza l'IT, consentendo a oltre 20.000 team di aumentare la produttività, ridurre i rischi e gestire l'IT con facilità ed efficienza. > > Conclusione: valutazione di **4.7/5** stelle assegnate da 297 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza NinjaOne? Amministratori di sistema e professionisti IT che desiderano gestire l'IT in modo più efficace su una piattaforma centralizzata e olistica. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.7/5** | 297 Recensioni | | Facilità d'uso | 4.7/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.7/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.6/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.5/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: NinjaOne - **Area geografica**: San Francisco, USA - **Anno di fondazione**: 2013 ## Contesto commerciale - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: danese, francese, inglese, italiano, norvegese, olandese, polacco, portoghese, russo, spagnolo, svedese, tedesco - **Paesi disponibili**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Armenia, Aruba, Australia, Austria, Azerbaigian, Bahamas, Bahrein, Bangladesh, Barbados, Belgio, Belize e altri 210 ## Funzionalità - Accesso non presidiato - Accesso/Controllo remoto - Antivirus - Archiviazione sicura dei dati - Assistenza clienti - Avvisi/Notifiche - Backup incrementale - Backup su cloud - Chat dal vivo - Chat/Messaggistica - Compressione - Condivisione dello schermo - Crittografia - Elenco elementi consentiti/non consentiti - Firewall - Gestione degli endpoint - Gestione dei dispositivi - Gestione della conformità - Gestione della documentazione - Gestione della knowledge base - Gestione della sicurezza - Gestione delle applicazioni - Gestione delle attività - Gestione delle implementazioni - Gestione delle patch - Gestione di software - Gestione di tutta la rete - Gestione e monitoraggio da remoto - Implementazione automatica delle patch - Monitoraggio - Monitoraggio dei cespiti - Monitoraggio delle attività - Monitoraggio delle attività - Monitoraggio e accesso da remoto - Parametri prestazionali - Per MSP - Pianificazione dei backup - Portale self-service - Rapporti IT - Real-Time Data - Real-Time Monitoring - Relazioni sui tempi di disponibilità - Remote Update/Installation - Ripristino di emergenza - Risposta alle minacce - Scansione delle vulnerabilità - Scansioni automatiche - Sicurezza dei dati - Sicurezza delle applicazioni - Valutazione delle vulnerabilità ... e altre 80 funzionalità ## Integrazioni (37 in totale) - Accelo - Autotask PSA - Bitdefender GravityZone - BrightGauge - Cisco Duo - Computicate PSA - ConnectWise PSA - CrowdStrike - DeskDay - Drata - Gradient - HaloPSA - IT Glue - IT Portal - Liongard ... e altre 22 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per Help Desk](https://www.capterra.it/directory/30008/help-desk/software) ## Categorie correlate - [Software per il monitoraggio di siti web](https://www.capterra.it/directory/10021/website-monitoring/software) - [Software MSP](https://www.capterra.it/directory/30921/msp/software) - [Software per assistenza remota](https://www.capterra.it/directory/30928/remote-support/software) - [Software di IT Management](https://www.capterra.it/directory/10001/it-management/software) - [Software per la gestione delle patch](https://www.capterra.it/directory/10017/patch-management/software) ## Alternative 1. [Action1](https://www.capterra.it/software/180609/action1-rmm) — 4.9/5 (238 reviews) 2. [ManageEngine Endpoint Central](https://www.capterra.it/software/170018/manageengine-desktop-central) — 4.6/5 (1833 reviews) 3. [Atera](https://www.capterra.it/software/144309/atera) — 4.5/5 (454 reviews) 4. [Pulseway](https://www.capterra.it/software/141792/pulseway) — 4.7/5 (311 reviews) 5. [TeamViewer ONE](https://www.capterra.it/software/122252/teamviewer) — 4.6/5 (11636 reviews) ## Recensioni ### "Great product for business network management" — 4.0/5 > **Roberto** | *9 settembre 2025* | Amministrazione pubblica | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: EASE OF USE, accurate patching management, and effective support from constantly updated technicians. > > **Inconvenienti**: The management of the hardware inventory of machines and non-networked devices connected to them needs to be improved. ----- ### "Reliable RMM That Actually Delivers" — 5.0/5 > **Blake** | *7 maggio 2026* | Vendita al dettaglio | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: NinjaOne has truly made endpoint management easier. The dashboard provides all the information needed, and it does not feel overwhelming at all. Patching and remote access both work effectively, and this may seem simple, but this is something that few products can achieve. It allows us to save a lot of time that would otherwise be wasted on communication. > > **Inconvenienti**: While the initial configuration and setup process may require some more effort than anticipated, particularly while setting up policies and automation, the documentation is fairly good, though one may have to do a bit of digging at times. Not deal breakers by any means, but something to consider nonetheless. > > The thing about NinjaOne is that it’s been that kind of solution where everyone goes about their day because it gets the work done, which is what an RMM should be able to do. The onboarding was a bit of a pain but it got better once things started falling into place. All in all, it's something I would recommend to anyone. ----- ### "NinjaOne will make you the Sensei of your own Dojo" — 5.0/5 > **Tyler** | *3 marzo 2026* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The customization that can be done through NinjaOne is endless\! This is the absolute all-in-one IT management tool. Their built-in remote access tool (Ninja Remote) and screen monitoring is a welcomed addition over competitors and it functions very well. Set up is very easy and straight forward and can be tailored to how you want it to function, for a multitude of locations, clients, organizations, etc. Their customer support is also top notch. Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of resources. > > **Inconvenienti**: Some parts of the tool rely on functionalities/apps, whether you actively use them or not. In order to use custom fields, it needs to have the NinjaOne Documentation app enabled in order to function properly. We do not use their documentation app, so there are fields that sit blank. > > I love NinjaOne. This was one of the best decision to move to this platform\! The customization and freedom that we have over this tool is fantastic. Compared to it's competitors, it is not as rigid and allows for some very easy use. Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits. ----- ### "NinjaOne - Customer service Nightmare and total money grab" — 1.0/5 > **Robert** | *5 marzo 2025* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 1.0/10 > > **Vantaggi**: Screen share/connect software runs smooth and efficient > > **Inconvenienti**: Mobile support Billing Account Manager Reporting Automation anything Scripts fail all the time > > We have been using NinjaOne since 2020. While the software served as a decent starting RMM, it often fell short of the promises made, such as the integration with Bitdefender GravityZone and market-comparable pricing for backup solutions. Additionally, it took over three months to discontinue services that were no longer available as add-ons within the portal. As an MSP, we experienced fluctuations in our monthly usage. Despite being sold on a per-seat model, the subscription-based contract required us to notify them five days in advance of any changes. On January 10th, I informed \[sensitive content hidden\], our account manager, via email and phone that we would be transitioning to ConnectWise. I emphasized the need to avoid penalties due to the five-day notification requirement. By March, NinjaOne expressed surprise and delayed the transition by almost three weeks, attempting to extend it beyond the five-day period to charge us for endpoints we no longer had installed. Despite having zero endpoints, they claimed we did not provide a 60-day notice. I advise caution when dealing with NinjaOne, especially if your account manager is Jake Hunter. Ensure all communications are documented, as reducing or terminating services can be challenging. ----- ### "Almost perfect" — 5.0/5 > **Nelson** | *9 marzo 2026* | Servizi finanziari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The agent is very light and can be installed effortlessly by Intune or whichever way you like your organization. The user interface is clear and user, friendly, so monitoring devices, running scripts, software deployments and checking alerts can all be done very simply, without having to search through menus. > > **Inconvenienti**: While the limited customization options and complicated policy enforcement can make things a bit confusing, the alerting system and filtering capabilities definitely need to be improved for more effective monitoring. But really, it's not a terrible lineup, it just needs a few adjustments. > > NinjaOne RMM provides a very direct and productive IT management experience, particularly for the teams who like simple tools, quick set, up, and trustworthy automation. People like the straightforward look and the natural way the tasks are designed, which helps to make monitoring, remote access, patching, and other tasks very easy even when the number of computers to be maintained is very big. The great usability and timely help are very much appreciated aspects and are seen as a means for IT teams to be able to tackle the problems fast and lessen their working hours. ----- Pagina: 1/13\ Avanti: [Pagina successiva](https://www.capterra.it/software/165889/ninjaone?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/165889/ninjaone) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati