--- description: Scopri le funzionalità di NinjaOne, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NinjaOne - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per la gestione delle patch](/directory/10017/patch-management/software) > [NinjaOne](/software/165889/ninjaone) # NinjaOne Canonical: https://www.capterra.it/software/165889/ninjaone Pagina: 1/13\ Avanti: [Pagina successiva](https://www.capterra.it/software/165889/ninjaone?page=2) > NinjaOne automatizza l'IT, consentendo a oltre 20.000 team di aumentare la produttività, ridurre i rischi e gestire l'IT con facilità ed efficienza. > > Conclusione: valutazione di **4.7/5** stelle assegnate da 298 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza NinjaOne? Amministratori di sistema e professionisti IT che desiderano gestire l'IT in modo più efficace su una piattaforma centralizzata e olistica. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.7/5** | 298 Recensioni | | Facilità d'uso | 4.7/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.7/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.6/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.5/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: NinjaOne - **Area geografica**: San Francisco, USA - **Anno di fondazione**: 2013 ## Contesto commerciale - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: danese, francese, inglese, italiano, norvegese, olandese, polacco, portoghese, russo, spagnolo, svedese, tedesco - **Paesi disponibili**: Australia, Austria, Belgio, Brasile, Canada, Danimarca, Finlandia, Francia, Germania, Giappone, Grecia, Irlanda, Italia, Lussemburgo, Messico, Norvegia, Paesi Bassi, Polonia, Portogallo, Regno Unito e altri 5 ## Funzionalità - Accesso/Controllo remoto - Antivirus - Archiviazione e conservazione - Archiviazione sicura dei dati - Assistenza clienti - Avvisi/Notifiche - Backup automatico - Backup incrementale - Backup su cloud - Chat dal vivo - Chat/Messaggistica - Compressione - Condivisione dello schermo - Crittografia - Gestione app - Gestione degli endpoint - Gestione della documentazione - Gestione della knowledge base - Gestione della sicurezza - Gestione delle applicazioni - Gestione delle implementazioni - Gestione delle patch - Gestione di incidenti - Gestione di software - Gestione di tutta la rete - Implementazione automatica delle patch - Importazione/Esportazione di dati - Modelli - Monitoraggio - Monitoraggio dei cespiti - Monitoraggio delle attività - Monitoraggio delle attività - Monitoraggio dello stato - Monitoraggio e accesso da remoto - Per MSP - Pianificazione dei backup - Portale self-service - Prova di disponibilità - Rapporti IT - Real-Time Data - Real-Time Monitoring - Rilevamento automatico dispositivi/utenti - Ripristino di emergenza - Scansione delle vulnerabilità - Scansioni automatiche - Sicurezza dei dati - Sicurezza delle applicazioni - VPN - Valutazione del rischio - Valutazione delle vulnerabilità ... e altre 85 funzionalità ## Integrazioni (158 in totale) - 1Password SaaS Manager - 3CX - Acronis Cyber Protect - Acronis Cyber Protect Cloud - Adlumin - Adobe Acrobat - Ameyo FusionCX - Android 11 - Apple - Apple Business Essentials - Archon - Armor XDR - Atakama - Autotask PSA - Axonius ... e altre 143 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza diretta 24 ore su 24 ## Categoria - [Software per la gestione delle patch](https://www.capterra.it/directory/10017/patch-management/software) ## Categorie correlate - [Software per assistenza remota](https://www.capterra.it/directory/30928/remote-support/software) - [Software di IT Management](https://www.capterra.it/directory/10001/it-management/software) - [Software per la gestione delle patch](https://www.capterra.it/directory/10017/patch-management/software) - [Software per la gestione degli asset IT](https://www.capterra.it/directory/30077/it-asset-management/software) - [Software MDM](https://www.capterra.it/directory/30584/mobile-device-management/software) ## Alternative 1. [ManageEngine Endpoint Central](https://www.capterra.it/software/170018/manageengine-desktop-central) — 4.6/5 (1877 reviews) 2. [Action1](https://www.capterra.it/software/180609/action1-rmm) — 4.9/5 (239 reviews) 3. [Remote Monitoring and Management](https://www.capterra.it/software/144309/atera) — 4.5/5 (461 reviews) 4. [PDQ Deploy & Inventory](https://www.capterra.it/software/174535/pdq-deploy) — 4.8/5 (341 reviews) 5. [TeamViewer ONE](https://www.capterra.it/software/122252/teamviewer) — 4.6/5 (11642 reviews) ## Recensioni ### "Great product for business network management" — 4.0/5 > **Roberto** | *9 settembre 2025* | Amministrazione pubblica | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: EASE OF USE, accurate patching management, and effective support from constantly updated technicians. > > **Inconvenienti**: The management of the hardware inventory of machines and non-networked devices connected to them needs to be improved. ----- ### "Reliable RMM That Actually Delivers" — 5.0/5 > **Blake** | *7 maggio 2026* | Vendita al dettaglio | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: NinjaOne has truly made endpoint management easier. The dashboard provides all the information needed, and it does not feel overwhelming at all. Patching and remote access both work effectively, and this may seem simple, but this is something that few products can achieve. It allows us to save a lot of time that would otherwise be wasted on communication. > > **Inconvenienti**: While the initial configuration and setup process may require some more effort than anticipated, particularly while setting up policies and automation, the documentation is fairly good, though one may have to do a bit of digging at times. Not deal breakers by any means, but something to consider nonetheless. > > The thing about NinjaOne is that it’s been that kind of solution where everyone goes about their day because it gets the work done, which is what an RMM should be able to do. The onboarding was a bit of a pain but it got better once things started falling into place. All in all, it's something I would recommend to anyone. ----- ### "Everything you need, nothing you dont, that all works reliably and affordably" — 5.0/5 > **Utente Verificato** | *6 maggio 2026* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: NinjaOne makes complex MSP responsibilities much easier to manage, especially with remote monitoring, patching, and backups. Its interface strikes a great balance, powerful and detailed for experienced IT professionals, while still being approachable for newer team members. The platform’s flexible, tiered pricing adds strong value, making it easy to either increase service profitability or pass savings on to clients. Overall it’s a well rounded solution that fits a wide range of IT environments. > > **Inconvenienti**: I would like to see more integrations. EDR would be great. Otherwise no complaints and we have had great experiences with Ninja. Any issues we have found or ran into, were all user error or interface confusion. All of which were addressed and many things changed for us by Ninja. The Cons are minor. We are glad that integrations are slow to expand because we know that they are making sure new integrations work flawlessly. Thats a good thing. > > MSPs have a litany of responsibilities in today's online ecosystem. Artificial intelligence, cloud native SaaS, etc. Our scope can is greatly dynamic from not just client to client but within each clients environment. NinjaOne makes many tasks, especially remote management, patching, and backup a snap\! The GUI is granular for experienced IT professionals to appreciate, yet not being so overwhelming that new talent can dive right in to the environment. The value proposition is also excellent. Tiered and a la carte pricing that is perfectly centered, makes it an instant high tier consideration. There is room to either profit from offering services or reduce or eliminate and markup and propose greater value to clients. A great tool. Seeing the team over at Ninja be in a constant state of development is also a great sign. With regular feature improvements, additions, there is no looming worry of whether or not this tool is staying at the edge, where it should be. Integration with other solutions such as BitDefender Gravity Zone, and some other 3rd party direct integrations are a literal toggle to setup and deploy. Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability. \#\#\# Proposed Corrections 1. \*\*“Our scope can is greatly dynamic”\*\* → “Our scope is greatly dynamic” 2. \*\*“within each clients environment”\*\* → “within each client’s environment” 3. \*\*“Tiered and a la carte pricing that is perfectly centered, makes it”\*\* → “Tiered and a la carte pricing that is perfectly centered makes it” 4. \*\*“BitDefender Gravity Zone”\*\* → “Bitdefender GravityZone” 5. \*\*“3rd party”\*\* → “third-party” 6. \*\*“Its simply a great product”\*\* → “It’s simply a great product” 7. \*\*“doesnt”\*\* → “doesn’t” 8. Added a few commas and periods for readability only. --- MSPs have a litany of responsibilities in today’s online ecosystem. Artificial intelligence, cloud native SaaS, etc. Our scope is greatly dynamic, not just client to client, but within each client’s environment. NinjaOne makes many tasks, especially remote management, patching, and backup, a snap\! The GUI is granular for experienced IT professionals to appreciate, yet not so overwhelming that new talent can dive right into the environment. The value proposition is also excellent. Tiered and a la carte pricing that is perfectly centered makes it an instant high tier consideration. There is room to either profit from offering services or reduce or eliminate markup and propose greater value to clients. A great tool. Seeing the team over at Ninja in a constant state of development is also a great sign. With regular feature improvements and additions, there is no looming worry of whether or not this tool is staying at the edge, where it should be. Integration with other solutions such as Bitdefender GravityZone, and some other third-party direct integrations, are a literal toggle to set up and deploy. Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability. It’s simply a great product that doesn’t get lost in trying to be every single product from every other vendor. It does all the things it does well, which is exactly what is needed for anyone using its features. When everything else breaks, Ninja will still be there to help get it all back up and running. ----- ### "NinjaOne - Customer service Nightmare and total money grab" — 1.0/5 > **Robert** | *5 marzo 2025* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 1.0/10 > > **Vantaggi**: Screen share/connect software runs smooth and efficient > > **Inconvenienti**: Mobile support Billing Account Manager Reporting Automation anything Scripts fail all the time > > We have been using NinjaOne since 2020. While the software served as a decent starting RMM, it often fell short of the promises made, such as the integration with Bitdefender GravityZone and market-comparable pricing for backup solutions. Additionally, it took over three months to discontinue services that were no longer available as add-ons within the portal. As an MSP, we experienced fluctuations in our monthly usage. Despite being sold on a per-seat model, the subscription-based contract required us to notify them five days in advance of any changes. On January 10th, I informed \[sensitive content hidden\], our account manager, via email and phone that we would be transitioning to ConnectWise. I emphasized the need to avoid penalties due to the five-day notification requirement. By March, NinjaOne expressed surprise and delayed the transition by almost three weeks, attempting to extend it beyond the five-day period to charge us for endpoints we no longer had installed. Despite having zero endpoints, they claimed we did not provide a 60-day notice. I advise caution when dealing with NinjaOne, especially if your account manager is Jake Hunter. Ensure all communications are documented, as reducing or terminating services can be challenging. ----- ### "NinjaOne is the RMM for You\!" — 5.0/5 > **Rich** | *4 maggio 2026* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: NinjaOne is the Best Value for your Dollar RMM Service out there. The Dashboard is easy to Navigate. Using Ninja saves me hours of time a week. We use it for everything from Fixing issues behind the scenes to Remote Access of Devices. > > **Inconvenienti**: The honest truth, my one issue is the mobile App functionality, but how much do you expect to be able to do from your Phone. > > I have been working with Ninja since their inception, bringing them into both of my organizations. When I switched to NinjaOne 10 years ago and it has been a game-changer for our small IT team. The platform is incredibly intuitive and easy to navigate compared to our previous RMM. Patch management is reliable and automated, remote access is lightning fast, and the scripting/automation features have saved us dozens of hours. Alerts are accurate with very few false positives, and their support team has been excellent. Every ticket we’ve opened was resolved quickly. Overall, NinjaOne has significantly improved our efficiency and given us much better visibility and control over our clients’ environments. Highly recommend it. ----- Pagina: 1/13\ Avanti: [Pagina successiva](https://www.capterra.it/software/165889/ninjaone?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/165889/ninjaone) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati