---
description: Scopri le funzionalità di Zadarma, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: Zadarma - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per la gestione delle telefonate](/directory/31101/business-phone-systems/software) > [Zadarma](/software/166095/zadarma)

# Zadarma

Canonical: https://www.capterra.it/software/166095/zadarma

Pagina: 1/4\
Avanti: [Pagina successiva](https://www.capterra.it/software/166095/zadarma?page=2)

> Una nuova generazione di VoIP per la tua impresa, che offre numeri di telefono virtuali, PBX sul cloud e molto altro. Risparmia fino al 90% sulle bollette telefoniche.
> 
> Conclusione: valutazione di **3.8/5** stelle assegnate da 71 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

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## Panoramica

### Chi utilizza Zadarma?

Privati, piccole e medie aziende e grandi imprese.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **3.8/5** | 71 Recensioni |
| Facilità d'uso | 3.7/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 3.2/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 3.7/5 | Sulla base delle recensioni complessive |
| Funzionalità | 3.8/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 60% | (6/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: Zadarma
- **Area geografica**: Bourgas, Bulgaria
- **Anno di fondazione**: 2006

## Contesto commerciale

- **Prezzo di partenza**: 0,00 USD
- **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (locale), Linux (locale), Android (mobile), iPhone (mobile), iPad (mobile)
- **Lingue supportate**: francese, inglese, polacco, portoghese, russo, spagnolo, tedesco, ucraino
- **Paesi disponibili**: Australia, Brasile, Bulgaria, Canada, Francia, Germania, Giappone, Irlanda, Israele, Messico, Nuova Zelanda, Paesi Bassi, Regno Unito, Spagna, Stati Uniti, Svizzera

## Funzionalità

- Accesso da dispositivi mobili
- Audio/Video Conferencing
- Avvisi/Notifiche
- CRM
- Composizione automatica dei numeri di telefono
- Conferenze
- Creazione di report/analisi
- Dashboard
- Definizione degli script di chiamata
- Estensioni virtuali
- Gestione contatti
- Gestione del flusso di lavoro
- Gestione della pipeline di vendita
- Gestione della posta elettronica
- Gestione delle attività
- Gestione delle code
- Gestione delle comunicazioni
- Gestione di call center
- Gestione di potenziali clienti
- Gruppi di chiamata
- ID chiamante
- IVR
- Importazione/Esportazione di dati
- Instradamento delle chiamate
- Integrazione telefonia-computer (CTI)
- Lead Qualification
- Messaggio vocale
- Monitoraggio delle chiamate
- Monitoraggio delle chiamate
- Monitoraggio delle conversioni
- PBX
- Registrazione delle chiamate
- Registrazione delle chiamate
- Relazione delle chiamate
- Rendicontazione e analisi statistiche
- Smistamento automatico delle chiamate
- Third-Party Integrations
- Trasferimento delle chiamate
- Trunking SIP
- VoIP

## Integrazioni (12 in totale)

- Bitrix24
- HubSpot CRM
- Kommo
- MS Dynamics
- Meta for Business
- Microsoft Teams
- Salesforce Sales Cloud
- Shopify
- Slack
- Telegram
- Zendesk Suite
- Zoho CRM

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Assistenza telefonica
- Assistenza diretta 24 ore su 24
- Chat

## Categoria

- [Software per la gestione delle telefonate](https://www.capterra.it/directory/31101/business-phone-systems/software)

## Categorie correlate

- [Software per la gestione delle telefonate](https://www.capterra.it/directory/31101/business-phone-systems/software)
- [Software per centralini virtuali](https://www.capterra.it/directory/30084/telephony/software)
- [Software PBX Cloud](https://www.capterra.it/directory/31102/cloud-pbx/software)
- [Software per call center](https://www.capterra.it/directory/30007/call-center/software)
- [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software)

## Alternative

1. [3CX](https://www.capterra.it/software/158704/3cx) — 4.4/5 (468 reviews)
2. [VoIP.ms](https://www.capterra.it/software/203084/voip-ms) — 4.8/5 (698 reviews)
3. [Nextiva](https://www.capterra.it/software/175788/nextiva) — 4.6/5 (919 reviews)
4. [Wildix](https://www.capterra.it/software/218251/wildix) — 4.7/5 (209 reviews)
5. [Zoom Workplace](https://www.capterra.it/software/144037/zoom-video-conferencing) — 4.6/5 (14689 reviews)

## Recensioni

### "The best page for voip services and international number" — 5.0/5

> **Jhon Jaiver** | *1 aprile 2022* | Marketing e pubblicità | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: They have a very easy-to-use platform, the number purchase sections are very intuitive and they complement with tutorials to be able to connect everything with your phone, it allows you to redirect calls and have your phone number in the United States among other countries very easily.
> 
> **Inconvenienti**: I did not find any, it is very complete, perhaps you can expand the business to other services that are related to numbers and calls
> 
> Best of all, buy my number in the United States with a few steps and receive calls on my conventional phone is the best experience, to make calls also through voip applications you can use your conventional phone for everything.

-----

### "Good long-term choice for international-facing companies" — 5.0/5

> **Utente Verificato** | *20 marzo 2026* | Marketing e pubblicità | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: Local numbers in different countries made a real difference in how clients perceive us. Inbound call volume increased because people are more comfortable dialing a familiar number. Routing those calls to a central team works smoothly, regardless of where staff are physically located. Outbound calls are reasonably priced, and call quality has been consistent even when staff work remotely or travel frequently.
> 
> **Inconvenienti**: Understanding which destinations are included in bundled minutes versus billed separately takes attention. We had a few surprises early on before we learned to check call reports more carefully.
> 
> We run a service business with clients in several countries, and we chose Zadarma mainly for international numbers. Over time, we expanded our use to almost all phone-related communication.

-----

### "Practical and easy to use solution for managing daily business communication" — 5.0/5

> **Utente Verificato** | *27 agosto 2026* | Marketing e pubblicità | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: We appreciated how straightforward the setup process was, along with features like call forwarding and virtual numbers that made communication easier to manage.
> 
> **Inconvenienti**: The platform already provides a solid feature set for regular usage, and a few additional reporting options could make long-term tracking even more convenient.
> 
> Our team started using Zadarma to simplify our communication setup, and it has been working well in our day-to-day operations. The platform handles calling functions reliably and helped us organize communication more efficiently compared to our previous setup. It also felt easy enough for our team members to start using without needing extensive training.

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### "zadarma2112" — 3.0/5

> **Denis** | *29 settembre 2026* | Trasporti/Trasporto merci/Ferrovie | Tasso di raccomandazione: 6.0/10
> 
> **Vantaggi**: Competitive pricing and low international calling costs. Rich feature set, including a free Cloud PBX offering.
> 
> **Inconvenienti**: Customer support responsiveness can be inconsistent. Initial setup and integrations may require technical knowledge.
> 
> Zadarma is a good budget-friendly business phone and VoIP platform, especially for organizations that need international numbers, cloud telephony, and basic contact center functionality.

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### "Reliable communication platform for handling business calls more efficiently" — 5.0/5

> **Utente Verificato** | *13 luglio 2026* | Marketing e pubblicità | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: We like the availability of virtual numbers and call routing options since they gave us more flexibility in setting up communication according to our business requirements.
> 
> **Inconvenienti**: The platform already covers most of our daily needs well and having a few more onboarding resources could make the initial set up process events more of a new users.
> 
> We started using the Zadarma to manage our business communication more effectively especially for handling incoming and outgoing calls across different teams so far the experience and has been smooth and it help us reduce the complexity of managing called through separate systems the setup process was easier than expected and once everything was configured the platform work consists for a daily operations.

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Pagina: 1/4\
Avanti: [Pagina successiva](https://www.capterra.it/software/166095/zadarma?page=2)

## Link

- [Visualizza su Capterra](https://www.capterra.it/software/166095/zadarma)

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