--- description: Scopri le funzionalità di Zadarma, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zadarma - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per la gestione delle telefonate](/directory/31101/business-phone-systems/software) > [Zadarma](/software/166095/zadarma) # Zadarma Canonical: https://www.capterra.it/software/166095/zadarma Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/166095/zadarma?page=2) > Una nuova generazione di VoIP per la tua impresa, che offre numeri di telefono virtuali, PBX sul cloud e molto altro. Risparmia fino al 90% sulle bollette telefoniche. > > Conclusione: valutazione di **3.7/5** stelle assegnate da 64 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Zadarma? Privati, piccole e medie aziende e grandi imprese. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **3.7/5** | 64 Recensioni | | Facilità d'uso | 3.6/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 3.2/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 3.6/5 | Sulla base delle recensioni complessive | | Funzionalità | 3.7/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 60% | (6/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Zadarma - **Area geografica**: Bourgas, Bulgaria - **Anno di fondazione**: 2006 ## Contesto commerciale - **Prezzo di partenza**: 0,00 USD - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (locale), Linux (locale), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: francese, inglese, polacco, russo, spagnolo, tedesco, ucraino - **Paesi disponibili**: Australia, Brasile, Bulgaria, Canada, Francia, Germania, Giappone, Irlanda, Israele, Messico, Nuova Zelanda, Paesi Bassi, Regno Unito, Spagna, Stati Uniti, Svizzera ## Funzionalità - Accesso da dispositivi mobili - Audio/Video Conferencing - Avvisi/Notifiche - CRM - Composizione automatica dei numeri di telefono - Conferenze - Creazione di report/analisi - Dashboard - Definizione degli script di chiamata - Estensioni virtuali - Gestione contatti - Gestione del flusso di lavoro - Gestione della pipeline di vendita - Gestione della posta elettronica - Gestione delle attività - Gestione delle code - Gestione delle comunicazioni - Gestione di call center - Gestione di potenziali clienti - Gruppi di chiamata - ID chiamante - IVR - Importazione/Esportazione di dati - Instradamento delle chiamate - Integrazione telefonia-computer (CTI) - Lead Qualification - Messaggio vocale - Monitoraggio delle chiamate - Monitoraggio delle chiamate - Monitoraggio delle conversioni - PBX - Registrazione delle chiamate - Registrazione delle chiamate - Relazione delle chiamate - Rendicontazione e analisi statistiche - Smistamento automatico delle chiamate - Third-Party Integrations - Trasferimento delle chiamate - Trunking SIP - VoIP ## Integrazioni (12 in totale) - Bitrix24 - HubSpot CRM - Kommo - MS Dynamics - Meta for Business - Microsoft Teams - Salesforce Sales Cloud - Shopify - Slack - Telegram - Zendesk Suite - Zoho CRM ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per la gestione delle telefonate](https://www.capterra.it/directory/31101/business-phone-systems/software) ## Categorie correlate - [Software per la gestione delle telefonate](https://www.capterra.it/directory/31101/business-phone-systems/software) - [Software per centralini virtuali](https://www.capterra.it/directory/30084/telephony/software) - [Software PBX Cloud](https://www.capterra.it/directory/31102/cloud-pbx/software) - [Software per call center](https://www.capterra.it/directory/30007/call-center/software) - [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software) ## Alternative 1. [3CX](https://www.capterra.it/software/158704/3cx) — 4.4/5 (465 reviews) 2. [Nextiva](https://www.capterra.it/software/175788/nextiva) — 4.6/5 (914 reviews) 3. [VoIP.ms](https://www.capterra.it/software/203084/voip-ms) — 4.8/5 (697 reviews) 4. [CallHippo](https://www.capterra.it/software/159578/callhippo) — 4.4/5 (675 reviews) 5. [RingEX](https://www.capterra.it/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) ## Recensioni ### "The best page for voip services and international number" — 5.0/5 > **Jhon Jaiver** | *1 aprile 2022* | Marketing e pubblicità | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: They have a very easy-to-use platform, the number purchase sections are very intuitive and they complement with tutorials to be able to connect everything with your phone, it allows you to redirect calls and have your phone number in the United States among other countries very easily. > > **Inconvenienti**: I did not find any, it is very complete, perhaps you can expand the business to other services that are related to numbers and calls > > Best of all, buy my number in the United States with a few steps and receive calls on my conventional phone is the best experience, to make calls also through voip applications you can use your conventional phone for everything. ----- ### "Good long-term choice for international-facing companies" — 5.0/5 > **Utente Verificato** | *20 marzo 2026* | Marketing e pubblicità | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Local numbers in different countries made a real difference in how clients perceive us. Inbound call volume increased because people are more comfortable dialing a familiar number. Routing those calls to a central team works smoothly, regardless of where staff are physically located. Outbound calls are reasonably priced, and call quality has been consistent even when staff work remotely or travel frequently. > > **Inconvenienti**: Understanding which destinations are included in bundled minutes versus billed separately takes attention. We had a few surprises early on before we learned to check call reports more carefully. > > We run a service business with clients in several countries, and we chose Zadarma mainly for international numbers. Over time, we expanded our use to almost all phone-related communication. ----- ### "Incompetent and Unprofessional Service" — 1.0/5 > **Yevhen** | *26 agosto 2025* | Internet | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Easy to register, but everything else is a disappointment. Maybe the pricing looks attractive at first glance. > > **Inconvenienti**: – Extremely slow support — replies only every two days. – Ridiculous verification process, documents constantly rejected for no reason. – Unprofessional and unreliable, impossible to use for business. – Wasted over a week just to verify one phone number. – Overall incompetence and lack of responsibility. > > We’ve had a terrible experience with ZADARMA. Since August 21, 2025, we’ve been trying to verify just one phone number. We submitted all company data, an employee photo with passport and date, and every requested document. After a week, nothing happened. Our documents were rejected because the date “no longer matched”—but that’s only because support replies once every two days\! By the time they review, the date is outdated again. Slow, incompetent, and not reliable for business. Avoid ZADARMA. ----- ### "Helpful support" — 5.0/5 > **Utente Verificato** | *5 marzo 2026* | Marketing e pubblicità | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Call quality is good. IVR and routing work as expected. Weise business hr vociemail to email and call recording adding new user is quick and does not required extra set upit works fine for both office and remote staff.we contacted support during rthe firt setup they replied clearly and help us solve the issue with out long back and forth. After that we did not need much assitance. > > **Inconvenienti**: The admin panel as many setting soit take some time to understand we everything is it works well but it not very modern > > We have been using zadarma for our business call for a while now.it replace a max of forwarding and mobile phones so far it's been stable ----- ### "Simple system that helped us organized out calls" — 5.0/5 > **Utente Verificato** | *11 marzo 2026* | Marketing e pubblicità | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Call quality, stable IVR and routing work as expected. We use business hours, voicemail to email, and call recording. It's helpful that the team can answer from laptops or mobile phones. Adding users or numbers is quick and does not interrupt anything. > > **Inconvenienti**: Setup takes time. There are many settings, and if you rush, you can mis configure call flow. Other than that it has been ha great experience. > > We've been using Zadarma for over a year. At first we needed one number, but later moved most of our calls there. Now it's our main phone system. ----- Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/166095/zadarma?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/166095/zadarma) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati