SuperReceptionist

by Knowlarity Communication

3 / 5 2 reviews
SuperReceptionist

Average Ratings

2 reviews
  • Overall 3 / 5
  • Ease of Use 3.5 / 5
  • Customer Service 2 / 5
  • Features 4 / 5
  • Value for Money 3 / 5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web

Vendor Details

  • Knowlarity Communication
  • http://knowlarity.com/

About SuperReceptionist

A cloud telephony solution that has been designed to help companies with their customer communication requirements at any stage.

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SuperReceptionist Most Helpful Reviews

Product is good, Support is bad

Translate with Google Reviewed on 6/5/2018
Used the Software for: 2+ years
Reviewer Source 
Source: GetApp
2/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Easy to Use, Cost effective. Product is simple and build quality is good. However innovations are required.

Cons: As product grew, lot of limitations have been put up. Plus the support has turned very pathetic. It takes days to get a simple request solved. Chat support agents do not respond.

Good cloud telephony product

Translate with Google Reviewed on 3/23/2018
Anand S.
Coordinator
Used the Software for: 1+ year
Reviewer Source 
Source: asdf
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Good cloud telephony product available in market, its a good replacement to physical PBX system. No a single call is missed, Now our executive are always directly reachable to our customers.

Cons: I did not find any loopholes so far, there were few issues with communication service operators which effected Supereceptionist couple of occasions.

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