HarbaMaster

Great system!!

Commenti: The team at Harba are super keen to hear my suggestions and are always working hard to make the program even easier to use and are constantly adding new features. The system has revolutionized our marina management and invoicing process. My previous method of manually invoicing berth holders would take days, now only takes minutes! Highly recommended.

Aspetti positivi:

Having researched various marina management systems, I found Harba to be a very good cost effective solution to my needs. The software is easy to navigate and operate. When ever I think of a new feature that would make the system better, the team at Harba discuss it and start work on implementation.

Aspetti negativi:

When ever I have found a problem with the system, which is usually operator error, the team at Harba have guided me to the solution or logged in to my account and fixed the problem for me.

Very satisfying

Commenti: Very good, the customer service was amazing, [sensitive content hidden] provided excellent support and guidance which helped our onboarding.

Aspetti positivi:

Customer service Easy to use Rapporting

Aspetti negativi:

Nothing

Harba Master is a international and very modern system.

Aspetti positivi:

I like most about this software that all information are in one system. This gives a good overview and you don't have to use time to create subscriptions in different systems. We always get a very good customer support.

Aspetti negativi:

There are some features which are not quite done yet, so we have to be a little patient.

harbourmaster

Commenti: good service and starff. By [sensitive content hidden] I have been help out alot in the process

Aspetti positivi:

it´s is quit easy to learn, and afterwords it gives you a very good insight and overwiev

Aspetti negativi:

I really can´t come up with anything that I don´t like

total easy flow

Commenti: easy of administration and payments.

Aspetti positivi:

The integration between the APP, the harbormaster and the kiosk (I have two). It is super easy to send an invoice on email and reminders on SMS or Email. Just a super nice integrated system I have a fantastic total overview of five harbors gusts and residents

Aspetti negativi:

i would like the update on the phone to be faster.

Easy and useful for harbour and guest.

Commenti: We are a little harbour and it make it easy to control that the guest have paid for the place.
It is easy to contact the person "behind" the system and get support. It is very good the few times when we have problem.
I can without problems recommend this payment system to other harbour.

Aspetti positivi:

It is easy to install, and the cost off start is minimal.

Aspetti negativi:

Sorry but I can't find anything. It just work.

Excellent system for managing your marina

Commenti: I am just totally satisfied, it does exactly what I need from it

Aspetti positivi:

I really enjoy the dashboard, making it so easy to see what spaces are available, who have paid, their email and phone information and so on

Aspetti negativi:

There are just a few issues that needs to be improved, such as integration between app and web interfaces – I feel confident that these are going to improve with time

Saves us time, listens to us during the ongoing development of the product, good support.

Aspetti positivi:

Sejlforeningen Vikingen has been using Harba for the past two years. We are using three og there modules, Messaging, Subscription and guest modules.We are very happy that Harba was cooperationg with us and asking for feedback when developing new features needed for our Danish Sailing club. It has been a worthwhile collaboration and the company has been very accommodating. We are happy with the possibylities that Harba offers. Now we have a good live - updated overview of our club members and we only neeed to maintane data in one place. Bookkeeping work like registration of payments and invoices happens automatically, and it saves us a lot of time. In our experience the system has been of great assistance to our daily work and we are happy to cooperate with Harba who always provide us with good support.

Aspetti negativi:

We have been customers for a start up period. Of course, it has given some challenges, but we have almost reached target, at this time.Therefore, Harba is where it is today.

Easy to implement!

Commenti: Great support, easy to use

Aspetti positivi:

Easy to implement Great support during implementation - and after go-live

Aspetti negativi:

Some users are not familiar with using apps ...

Helpful organizer

Commenti: We have a small harbour, but it will make administrating easier.

Aspetti positivi:

Easy to use. Hope to use the harbour plan app more often. It is in estonian :)

Aspetti negativi:

Some bugs in the beginning, but nothing too serious.