--- description: Scopri le funzionalità di Heymarket, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Heymarket - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Piattaforme per SMS marketing](/directory/30842/sms-marketing/software) > [Heymarket](/software/167436/heymarket) # Heymarket Canonical: https://www.capterra.it/software/167436/heymarket Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/167436/heymarket?page=2) > SMS aziendali per supporto, marketing, vendite e operazioni. I contatti non devono installare applicazioni, il tuo team accede a funzionalità di livello aziendale. > > Conclusione: valutazione di **4.5/5** stelle assegnate da 47 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Heymarket? Team di grandi organizzazioni o piccole imprese. Heymarket viene spesso utilizzato dai team del servizio clienti, dai team operativi, di vendita e marketing. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.5/5** | 47 Recensioni | | Facilità d'uso | 4.5/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.5/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.2/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.3/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Heymarket - **Area geografica**: San Francisco, USA - **Anno di fondazione**: 2015 ## Contesto commerciale - **Prezzo di partenza**: 31,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Android (mobile), iPhone (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Canada, Stati Uniti ## Funzionalità - Acquisizione di potenziali clienti - Alerts/Escalation - Avvisi/Notifiche - CRM - Chat/Messaggistica - Comunicazione multi-canale - Coupon per cellulari - Creazione di report/analisi - Generatore di sondaggi - Gestione contatti - Gestione dei modelli - Gestione del flusso di lavoro - Gestione della campagna - Gestione della pipeline di vendita - Gestione della posta in arrivo - Gestione di potenziali clienti - Importazione/Esportazione di dati - Invio di SMS di massa - MMS - Messaggistica bidirezionale - Messaggistica programmata - Modelli personalizzabili - Per il settore assicurativo - Personalizzazione - Personalizzazione dei messaggi - Programmazione della campagna - Rendicontazione e analisi statistiche - Risposte automatizzate - SMS Marketing - Segmentazione - Segmentazione della clientela - Sondaggi e feedback - Third-Party Integrations - Tracciamento delle interazioni ## Integrazioni (21 in totale) - Aircall - Clio - Google Ads - Google Docs - Google Drive - Help Scout - HubSpot CRM - Instagram - Meta for Business - Microsoft Teams - Salesforce Sales Cloud - Shopify - Slack - Squarespace - Twilio ... e altre 6 integrazioni ## Opzioni di supporto - Email/Help desk - Chat ## Categoria - [Piattaforme per SMS marketing](https://www.capterra.it/directory/30842/sms-marketing/software) ## Categorie correlate - [Piattaforme per SMS marketing](https://www.capterra.it/directory/30842/sms-marketing/software) - [Software per servizio clienti](https://www.capterra.it/directory/22/customer-service/software) - [Sistemi di messaggistica con i clienti (CCM software)](https://www.capterra.it/directory/31002/customer-communications-management/software) - [Software per mobile marketing](https://www.capterra.it/directory/31308/mobile-marketing/software) - [Software per gestire la comunicazione in cloud](https://www.capterra.it/directory/31362/cloud-communication-platform/software) ## Alternative 1. [Zendesk Suite](https://www.capterra.it/software/164283/zendesk) — 4.4/5 (4072 reviews) 2. [LiveAgent](https://www.capterra.it/software/102188/liveagent) — 4.7/5 (1753 reviews) 3. [Freshdesk](https://www.capterra.it/software/124981/freshdesk) — 4.5/5 (3408 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.it/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [LiveChat](https://www.capterra.it/software/62194/livechat) — 4.6/5 (1715 reviews) ## Recensioni ### "All around excellent\!" — 5.0/5 > **Holly** | *19 settembre 2018* | Cosmetica | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Before Heymarket, I was paying way more for something with less functionality and it wasn't user friendly. I love how easy Heymarket is to use - I love that it's an app so I can keep my business texts separate from my personal texts, yet it comes right to my cell phone. I love that I can create and save templates and send emails to groups that are sent individually and personalized with each customer's name. SO MANY things I love about this app\! Plus the Customer Service is excellent\! I always receive replies quickly and they are able to help troubleshoot any issues I'm having. Thank you\! > > **Inconvenienti**: I'm not sure if there's anything I don't like. Just sometimes I don't receive a notification when someone texts me, or the messages are delayed. But that doesn't happen often. > > Heymarket allows me to provide personalized customer service in a fraction of the time\! With customer groups, templates and personalization, I'm able to send personalized texts to 100+ customers in 2 minutes or less\! This has allowed me to increase my customer service and, in turn, increase my sales. I've had an overall great experience with Heymarket from the beginning, which is why I continue to use the service. ----- ### "HEY MARKET REVIEW" — 4.0/5 > **Utente anonimo** | *16 giugno 2025* | Marketing e pubblicità | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Generally, I appreciated that Heymarket made it very simple and easy for my team to communicate with customers. The benefit of shared inboxes is that everyone in my team was able to stay connected and we weren't getting in one another's way. I liked being able to create message templates and patronizable tools to help us respond quicker without sounding robotic. Additionally, integrating the system with our CRM was advantageous in tracking the communication between our customer and our team. Heymarket made it easier for us to work smarter not harder. > > **Inconvenienti**: What I didn't like about Heymarket was that some of the more advanced automation and integration features were included in the higher-tier plans, plus the message sync between platforms sometimes had lag, especially during high-volume times. In addition, the interface is generally intuitive but at times creating and customizing work flows, or templates felt limited unless you had technical knowledge. > > Heymarket enhanced my customer engagement through collaboration, avoiding duplicate replies. Custom bulk messaging improved client interaction. While some advanced features and pricing had limitations, it was reliable and time-saving overall. ----- ### "Great Product- High Price Tag" — 3.0/5 > **Kelsey** | *31 agosto 2018* | Vendita al dettaglio | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I LOVE HeyMarket\! It makes running my business very easy. The way that it tests individuals, makes batching messages easy. I’m able to do more in my personal life because I know that my campaigns are up and running and my customers are being contacted. I also love that I can answer on my computer. > > **Inconvenienti**: The software can be glitchy. It takes a while for the app to sinc with the server. I’ve also had many issues where it kept creating me a new number- who knows what that was. Other than the glitchy stuff, it’s really easy to use and navigate which is great\! (I will say however, there are more and more tools and apps of the same arena that are coming out at a lower price. I recommend HeyMarkey ALL the time, but the price always scares people away. Apps like Project Broadcast are leaving HeyMarket in the dust at 9.99/mo) > > HeyMarket allows me to have my life back by easily setting up campaigns and knowing they are getting to my customers when they are supposed to. I cant live without it. ----- ### "Great for texting only" — 4.0/5 > **Meredith** | *26 aprile 2025* | Medicina veterinaria | Tasso di raccomandazione: 1.0/10 > > **Vantaggi**: Heymarket ia good for just texting. You are aboe to schedule messages to clients in bulk or just a specific client. You can make templates to manually send out. > > **Inconvenienti**: It is only a texting service and does not integrate with our PMS. Also started censoring our medical terminology and.medication names. > > HM was the first texting app i have ever used. It was easy to use. For the price there are other options that do more. ----- ### "Reliable and efficient SMS platform\!" — 5.0/5 > **Utente Verificato** | *25 febbraio 2025* | Ricerche di mercato | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Easy-to-use interface with excellent team collaboration. > > **Inconvenienti**: Limited integrations compared to some competitors. > > Great business texting tool with strong automation. ----- Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/167436/heymarket?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/167436/heymarket) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati