3CX softphone for Windows
Valutazioni medie175 recensioni
- Nel complesso 4.5 / 5
- Facilità d'uso 4.5 / 5
- Servizio clienti 4.5 / 5
- Caratteristiche 4.5 / 5
- Rapporto qualità-prezzo 4.5 / 5
Dettagli del prodotto
- Prova gratuita Sì
Installazione eseguita - Windows
Dettagli del fornitore
Informazioni su 3CX softphone for Windows
On-premise VOIP solution that helps users make and receive phone calls via desktop using internet service.
Caratteristiche di 3CX softphone for Windows
- Audio / Videoconferenze
- Chat / Messaggistica
- Gestione contatti
- Gestione del fax
- Identificazione del chiamante
- Registrazione delle chiamate
- Registrazione delle chiamate
- Trasferimento delle chiamate
Le recensioni più dettagliate su 3CX softphone for Windows
Data della recensione: 10/3/2016
Finally found something we can rely on.
Vantaggi: We have been using 3CX Phone System Professional Edition for almost 3 years now. After a series of non-starter with other brand name phone systems we stumbled across 3CX. We were initially turned off that it was Windows based however this has turned out to be a HUGE benefit. Not only can we use are existing utilities and subscriptions to do backups, screen sharing, maintenance, etc, but our employees were immediately comfortable making changes and other maintenance. 3CX Phone System has features like Web Conferencing, built in screen sharing, free smart phone applications that were not initially a buying consideration for us but have become some of the most valuable and powerful parts of 3CX - and they continue to improve and release more of these valuable feature rich tools - at no additional cost. The licensing model is unique from any other phone system we've used. 3CX is licensed based on Simultaneous calls rather than total extension or lines. While the pricing is very good, its particularly good for larger offices or public spaces where extra phones are required in places they will receive little use. Other systems require you to pay full license cost for these low use phones but with 3CX, there is no extra cost.
Inconvenienti: I've noticed they are too innovative. Where most other phone system are quite stagnate and only release bug fixes, 3CX regularily release new features and is constantly improving capabilities. We have been seeing at least 2 service packs a year, each which represents leaps forward in features and capabilities. They can be ignored, though we've invested into learning and building on them
Data della recensione: 15/8/2017
A lot of bang for the buck, easy to setup, easy to admin.
Commenti: The ability to easily setup phones and manage the PBX, things like doing a scheduled backups, can easily restore a backup if needed, ability to manage calls, extensions, users, etc. Setting up routing, hunt groups, setting up extension groups, setting up open/closed schedules, voicemail, conferencing, web conferencing, and the list goes on. The product is quite intuitive as well.
Vantaggi: I'm new to the world of telecommunication, UM, PBX's, networking, etc., yet with this product I have been able to figure out how to setup/configure the 3CX PBX. They have put a lot of thought into the functionality and features which means we can now manage the PBX and any changes needed as to having to call the support vendor so they can remote in and do the changes. I also like how they have a lot of online training videos and documentation to help lay the foundation regarding what it will take to setup and install a 3CX PBX. 3CX also includes a lot "stuff" for free that many other vendors charge for, for example our past vendor changed for IP licenses, and softphone licenses, and port licenses... nickel and dimed until broke. Yet 3CX doesn't do this, product includes web phone manager interface if you wish to use it, includes a softphone, includes faxing, includes webconferencing, includes voicemail which used to require a totally separate server from your PBX because the big name vendors want you to spend more.
Inconvenienti: So far not too many cons, still new to it and doing testing so there could be some limitations that are discovered later on. I'm guessing one limitation might be interfacing w/an existing call-routing tool we have at one of our building locations. A really small con, some of the free training videos could be improved, audio quality, but otherwise nothing currently stands out.