--- description: Scopri le funzionalità di Chatmeter, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chatmeter - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Piattaforme per recensioni](/directory/31024/review-management/software) > [Chatmeter](/software/168699/chatmeter) # Chatmeter Canonical: https://www.capterra.it/software/168699/chatmeter Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/168699/chatmeter?page=2) > Chatmeter aiuta i marchi con diverse location a monitorare le recensioni online e i social media, ottimizzare gli annunci online e la SEO locale. > > Conclusione: valutazione di **4.5/5** stelle assegnate da 74 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Chatmeter? Imprese di tutte le dimensioni in tutti i settori che desiderano migliorare la propria reputazione online attraverso la qualità e la quantità delle recensioni, l'ottimizzazione dei prodotti e il miglioramento dell'esperienza dei clienti. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.5/5** | 74 Recensioni | | Facilità d'uso | 4.4/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.6/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.3/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Alchemer - **Area geografica**: Boulder, USA - **Anno di fondazione**: 2006 ## Contesto commerciale - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: inglese - **Paesi disponibili**: Canada, Stati Uniti ## Funzionalità - Analisi competitiva - Analisi delle sensazioni - Avvisi/Notifiche - Coinvolgimento dei clienti - Condivisione sui social - Creazione di report/analisi - Dashboard - Geofencing - Gestione SEO - Gestione dei contenuti - Gestione della campagna - Gestione della reputazione - Gestione delle risposte - Monitoraggio dei social media - Monitoraggio delle Keyword - Monitoraggio delle conversioni - Monitoraggio delle parole chiave - Monitoraggio delle revisioni - Notifica di revisione - Parametri prestazionali - Programmazione dei post - Pubblicazione automatizzata - Quadro della attività - Richiesta di revisione - Rilevamento della posizione - SEO Audit - Strumenti collaborativi - Visualizzazione di dati ## Opzioni di supporto - Email/Help desk - Assistenza telefonica ## Categoria - [Piattaforme per recensioni](https://www.capterra.it/directory/31024/review-management/software) ## Categorie correlate - [Piattaforme per recensioni](https://www.capterra.it/directory/31024/review-management/software) - [Software per la gestione della reputazione online](https://www.capterra.it/directory/30750/reputation-management/software) - [Tool SEO](https://www.capterra.it/directory/30931/seo/software) - [Software per social media management](https://www.capterra.it/directory/30939/social-media-management/software) - [Tool di web analytics](https://www.capterra.it/directory/30073/web-analytics/software) ## Alternative 1. [Marketing 360](https://www.capterra.it/software/148516/marketing-360) — 4.5/5 (1133 reviews) 2. [Semrush](https://www.capterra.it/software/151962/semrush) — 4.6/5 (2316 reviews) 3. [SOCi](https://www.capterra.it/software/173850/soci) — 4.5/5 (251 reviews) 4. [SE Ranking](https://www.capterra.it/software/142169/se-ranking) — 4.7/5 (297 reviews) 5. [Vendasta](https://www.capterra.it/software/168614/vendasta-platform) — 4.4/5 (163 reviews) ## Recensioni ### "Are you benefiting from local SEO works then this tool is for you." — 4.0/5 > **Gourav** | *25 marzo 2019* | Risorse umane | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: This is nothing less than juggernaut with so many essential features and we can opt for all the things through Chatmeter from reviews to social media engagements and sentiments, checking received reviews on all the platforms from Facebook to Google business. And, it's really a very amazing thing about the Chatmeter and our team love this tool. > > **Inconvenienti**: Every customer loves transparent and clear pricing on a dedicated pricing page which is missing on the Chatmeter website. If it's made available then it will be best and surely build more trust on the Chatmeter. > > After public launch, we started looking for tools for brand management and social media sentiments but were lucky to encounter the Chatmeter as it has more than what we're looking. It definitely saved our time, money and efforts from buying many different tools or SaaS for the very same purpose. ----- ### "Platform For Success" — 5.0/5 > **Roger** | *31 luglio 2020* | Ristoranti | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I love the ease of use, customization, insights and data analysis and all-in-one nature of the Chatmeter platform. > > **Inconvenienti**: I recently requested a missing feature related to review response templates and was told by our customer success representative that it was already in development. Love the fact that Chatmeter takes its platform development seriously and is listening to its customers to continually improve the product. > > Everyone I have worked with on the Chatmeter team has been a true professional, a great listener and incredibly helpful. The software itself is robust and easy to use. We've been with Chatmeter long enough to witness several major new feature rollouts and they've all been seamless. What's more, I am a huge fan of Chatmeter's weekly webinars. They are always full of great information and although I consider myself to be a very skilled professional when it comes to both reputation management and listings management, I always leave each webinar having learned something new, as well as reviewed important topics and details to keep them top of mind. ----- ### "Good on a smaller scale" — 3.0/5 > **Stephanie** | *5 novembre 2020* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 4.0/10 > > **Vantaggi**: I really liked it at first and think it's a great starting platform to manage reviews and listings for any company under 100 listings. Once you grow out of that, it seems like you outgrow the platform. > > **Inconvenienti**: Not able to modify or set any of the sentiments. Sometimes the A.I. registers random words that are completely irrelevant like "girl" or "there." We would have liked to tag and track things like "mask" "COVID testing," etc. But I can only do that using the reports tab. Also, not being able to manage Yelp, Apple, Yahoo, Bing, or Yellowpages within the platform can get backed up. Chatmeter was not able to help us with issues regarding Facebook spam policies. We had to go and research it ourselves. We assumed Chatmeter would have a partnership with Facebook. > > Overall it's good. Our customer success representative is really great and goes above and beyond to help us where she can. She responds very quickly and escalated our issues. We've had too many issues though that go unexplained at times. The platform is very glitchy. ----- ### "Makes My Job So Easy\!" — 5.0/5 > **Jessie** | *25 giugno 2020* | Proprietà immobiliari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: With over 120 different properties, Chatmeter is SO easy to filter in all reviews, ensure listings are correct, and mass publish to social media. All of our property managers and regional supervisors are set up to receive weekly review emails, and because of this they can easily stay on top of issues. It would be impossible to manage such a large portfolio without Chatmeter. > > **Inconvenienti**: The only things I wish for is link previews, meta descriptions, and clickable photos when posting links on social media, as well as full access to review responses in the dashboard (ApartmentRatings, Apartments.com, etc.) > > The customer service is amazing, and the product offerings are continuously getting better and broader. ----- ### "Chatmeter will save you time." — 4.0/5 > **Jen** | *12 novembre 2020* | Proprietà immobiliari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Chatmeter puts almost everything you need for reviews in one place, you can read reviews, respond, research and report all from one dashboard for all your review sources. > > **Inconvenienti**: From time to time we will see old reviews pop up again and we never get a straight answer as to how they got back into the system. This can be confusing and time consuming to figure out that they are not new as they may seem but previously responded reviews. > > I enjoy doing business with Chatmeter, our reps are very available and always ready to answer questions, troubleshoot issues or do training with our teams. ----- Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/168699/chatmeter?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/168699/chatmeter) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | ----- ## Dati strutturati