--- description: Scopri le funzionalità di Shopmonkey, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Shopmonkey - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Gestionale officina meccanica](/directory/20006/auto-repair/software) > [Shopmonkey](/software/169022/shopmonkey) # Shopmonkey Canonical: https://www.capterra.it/software/169022/shopmonkey Pagina: 1/12\ Avanti: [Pagina successiva](https://www.capterra.it/software/169022/shopmonkey?page=2) > Software semplice e intelligente che permette di eseguire, comprendere e far crescere la propria officina. > > Conclusione: valutazione di **4.6/5** stelle assegnate da 263 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Shopmonkey? Riparazioni generiche, automobili, motocicli, biciclette ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.6/5** | 263 Recensioni | | Facilità d'uso | 4.6/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.6/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.5/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Shopmonkey - **Area geografica**: San Jose, USA - **Anno di fondazione**: 2016 ## Contesto commerciale - **Prezzo di partenza**: 199,00 USD - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese, spagnolo - **Paesi disponibili**: Canada, Stati Uniti ## Funzionalità - CRM - Contabilità - Cronologia dei servizi - Database clienti - Fatturazione e contabilizzazione - Gestione delle comunicazioni - Gestione delle ispezioni - Gestione delle parti - Pianificazione del personale - Pianificazione della manutenzione - Preventivi/Stime - Programmazione - Programmazione appuntamenti - Punto di vendita - Rendicontazione e analisi statistiche - Stime - Tassi di occupazione ## Integrazioni (6 in totale) - Nexpart Distribution Management - PartsTech - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - RepairLink ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Gestionale officina meccanica](https://www.capterra.it/directory/20006/auto-repair/software) ## Categorie correlate - [Gestionale officina meccanica](https://www.capterra.it/directory/20006/auto-repair/software) - [Software per carrozzeria](https://www.capterra.it/directory/10050/auto-body/software) ## Alternative 1. [ARI](https://www.capterra.it/software/201737/ari) — 4.6/5 (600 reviews) 2. [AutoRepair Cloud](https://www.capterra.it/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 3. [Manager SE](https://www.capterra.it/software/145351/manager-se) — 4.1/5 (78 reviews) 4. [NAPA TRACS](https://www.capterra.it/software/61551/napa-tracs) — 4.2/5 (258 reviews) 5. [RO Writer](https://www.capterra.it/software/173266/r-o-writer) — 3.9/5 (93 reviews) ## Recensioni ### "Fantastic software\!" — 5.0/5 > **Micah** | *10 gennaio 2020* | Settore automobilistico | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Being mobile, having a cloud based software that had a professional look, inventory, matrixes and great features was essential. I enjoy working with another startup and seeing all the new features coming out. > > **Inconvenienti**: I do seem to get glitches in the software when new features roll out but they disappear quickly. Any issues I have had that needed me to talk with support have been solved within minutes unlike my last software that never fixed the one issue I had. ----- ### "Good but over priced" — 4.0/5 > **Joe** | *13 novembre 2024* | Settore automobilistico | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Interactive and saving feature was useful. > > **Inconvenienti**: Price, issues with customer view when customer sees invoice or estimate. > > Overall for the price I would not use the service. ----- ### "Unprofessional, Poor Service & Hidden Cancellation Policy" — 1.0/5 > **sajeev** | *18 giugno 2025* | Settore automobilistico | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Very expensive , Need to pay for the demo .I signed up for a month-to-month subscription with the understanding that I could cancel anytime. However, when I tried to cancel. Surprised with a sudden "30-day notice > > **Inconvenienti**: Unprofessional, Poor Service \& Hidden Cancellation Policy Surprised with a sudden "30-day notice" policy that was never mentioned at signup. This company refuses to honor its original terms and treats customers disrespectfully when they try to leave. Avoid unless you enjoy being trapped and disrespected. Advice to management: Train your staff, fix your transparency issues, and stop penalizing customers for your misleading policies. they send me new invoice $524. Never signup with shop monkey please . ----- ### "excellent value with its user features, data, and platform" — 5.0/5 > **Brian** | *15 giugno 2023* | Settore automobilistico | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: It is a dream come true especially from where we were before. They have really thought out and launched enough versions by now to have covered the many features that now make my business digital and 'one version of the truth' for accountability and data management. We look professional to our customers and communicate very clearly internally now. Broad range of Automotive Shop topics are covered with this 1 license. > > **Inconvenienti**: \#1 issue is whenever some feature is not working as you hope or an improvement to a feature is requested from chat support, they put it back on you to throw it in a future product upgrade ideas pool 100% of the time even if it's behaving today as a feature defect. They should take every issue in Chat Support as an opportunity to improve and deliver it internally with a ticket number. \#2 issue is their data model doesn't have a logical concept for Department. They have store location and they have Category and of the two, we split our ticket line items with Category. There is only 1 report on the whole list of canned reports I can run that splits data by Department aka Category. It would be my dream for each department manager to have a dashboard of daily reports and charts to review. It's not even appropriate to show them data from other areas of the business much less make them filter through data they don't influence. I also found it highly inappropriate from an HR perspective to list employee salaries in the User set up screen. Yes, it allows for valuable profitability reports, but salary should be granted to 1 super admin perhaps or hidden with a password to view. \#3 issue is really the apps are not that great, buggy and limiting. We eventually just had Techs log into the website from a mobile phone and we gave older employees big tablets. There also should be a native language button given the Hispanics employed in this industry, but we use google translate for now > > I interviewed them and all their competitors thoroughly. The Shopmonkey sales and support are top tier and I was more demanding in my questions from my prior background as a CIO over data warehouses, analytical software, and data model designs. The SM team put my fears at ease and I was confident they had been through enough years of development to have the bugs out, but were clearly in the modern age of cloud data management and are eager to keep improving. Their other competitors were either milking an outdated system or running with errors on a newer platform. ----- ### "Boosting Efficiency" — 5.0/5 > **Utente Verificato** | *22 marzo 2024* | Settore automobilistico | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Professionalism: You can create polished, branded estimates and invoices that impress clients. > > **Inconvenienti**: I wish that we had access to see how much labor to charge for a specific job > > Great experience, saves time and money\! Faster Payments: Electronic invoicing allows clients to pay you quicker, improving your cash flow. ----- Pagina: 1/12\ Avanti: [Pagina successiva](https://www.capterra.it/software/169022/shopmonkey?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/169022/shopmonkey) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati