Sortly

An excellent and simple app to manage inventory.

Commenti: Overall, I'm extremely happy with the software. Its created efficiency within my business and has saved me a lot of money on part runs for items that we already had in inventory. I would highly recommend this software.

Aspetti positivi:

What I like most about the app is how simple it is to use and categorize product. As a small business owner, I was having a tough time trying to find an inventory program that fit out business needs. Once I found Sortly Pro, it streamlined our business and created efficiencies company wide.

Aspetti negativi:

The only negative I have experienced is with the lack of instant notifications. I wish it notified the administrator or owner when specific items are pulled from inventory. A suggestion would be to include this as an option when entering inventory into the system.

Great platform, but still needs work

Commenti: I am a home stager and after trying several other inventory platforms, Sortly Pro was my favorite. I am frustrated with some basic features that it lacks, but overall, it does what I need.

Aspetti positivi:

I love that it is simple, user-friendly, and very ascetically easy to use.

Aspetti negativi:

There have been several simple updates that I have requested to customer service. I think for a program specifically designed to track inventory, specifically inventory that moves from location to location or customer to customer, then all inventory should have a 'home' or 'original destination' file so that when it is done at a location or customer then you simply click 'home' and them item goes back to it's original file. For example, I have upwards of 20-30 items that go to a client at one time. When they get returned to my inventory, I have to manually send them back to their original folder one by one. Yes, I can do bulk move, but I have nearly 100 'original destination' folders because all my inventory is categorized in folders. So I have to move the sofas to the 'sofas' folder and the lamps to the 'lamps' folder etc. I would like to be able to 'bulk select' and 'move to home folder'. Also, the option to drag items from one folder to the menu on the left would also help expedite daily actions.

Absolutely no customer service

Aspetti positivi:

Pictures. Would be relatively easy to use with Pugh all the glitches

Aspetti negativi:

Have had nothing but problems with this program. It is very simple programming errors that they seem not to care about or address at all. Every time we have had issues, we try to call, but there is no number they just make you email. However I receive a response saying they will get back to us and then never respond from there. We are basically just communicating with a computer system with no human interaction. Problems we have: (1) website doesn’t communicate with app and is severely delayed. (2) Items don’t update when you edit them. For instance, I change a quantity on an item, press save, and it doesn’t update. Have to do that about ten times or more for it to register. Causes major problems. (3) when you move like items back into a folder, they don’t merge. So if you have 2 of the same item, move one over to a stage, and then move it back, it duplicates the item instead of merging back with the original. OVERALL LOTS OF PROBLEM AND ABSOLUTELY NO HELP ON BEHALF OF SORTLY. IF YOU ARE LOOKING FOR A BASIC INVENTORY SYSTEM WITH LOTS OF GLITCHES, THIS IS FOR YOU!

Sortly Pro has been a great tool in transitioning from the old spreadsheet into the 21st century.

Commenti: The ability to track inventory on the go, efficiently.

Aspetti positivi:

The ability to create custom fields and specify the metadata for said field. Quick to add/move/remove/edit items with quick actions. The tagging system is an efficient way to group products. You can easily track quantities and move and adjust as needed on the fly with simply an app on your phone. You get the intricacy of a spreadsheet with the user interface of an app. If you can add/edit/remove items on a social media profile, then you are savvy enough to create a basic inventory system in this platform.

Aspetti negativi:

With any startup, you're going to have growing pains. They are still perfecting the system. The silver lining is in their response to customer feedback. I don't know if I would call this a con, but there is definitely something of a learning curve. For instance, to create a detailed, intricate inventory system, properly, is going to take some trial and error. There are features and ways to manipulate the app that aren't necessarily apparent. For instance, understanding it's best to keep 'Folders' to a minimum and instead use the tagging system to identify and classify items. We have our own struggles with managing inventory, but once you get a baseline established, in a normal inventory environment, maintenance shouldn't be too labor intensive.

Great for small business inventory

Commenti: We have an enormous amount of holiday inventory that we needed to keep track of with pictures. We use Sortly to help us keep track of what we use each season, which assists us greatly in purchasing of new product for the following season. It also helped immensely to track what items we had sold out of, so we were never in an oversold situation with our customers.

Aspetti positivi:

Having both the desktop and mobile versions was great. Easy to use, very intuitive and self-explanatory. Allows you to make it as complex or as simple as you need it to be.

Aspetti negativi:

Some small glitches, but those were easily fixed with updates.