--- description: Scopri le funzionalità di IT Glue, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: IT Glue - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software MSP](/directory/30921/msp/software) > [IT Glue](/software/170401/itglue) # IT Glue Canonical: https://www.capterra.it/software/170401/itglue Pagina: 1/15\ Avanti: [Pagina successiva](https://www.capterra.it/software/170401/itglue?page=2) > IT Glue è una piattaforma di documentazione pluripremiata, che aiuta i fornitori IT a ridurre drasticamente il tempo sprecato alla ricerca di informazioni. > > Conclusione: valutazione di **4.6/5** stelle assegnate da 342 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza IT Glue? IT Glue è progettato per i professionisti IT. Principalmente per il mercato degli MSP e i mercati IT co-gestiti. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.6/5** | 342 Recensioni | | Facilità d'uso | 4.6/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.4/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.4/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.5/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Kaseya - **Area geografica**: Miami, USA - **Anno di fondazione**: 2004 ## Contesto commerciale - **Prezzo di partenza**: 29,00 USD - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Austria, Belgio, Canada, Cipro, Danimarca, Emirati Arabi Uniti, Estonia, Finlandia, Francia, Germania, Irlanda, Israele, Malaysia, Norvegia, Nuova Zelanda, Paesi Bassi, RAS di Hong Kong, RAS di Macao, Regno Unito e altri 5 ## Funzionalità - Acquisizione di documenti - Archiviazione di documenti - Avvisi/Notifiche - Backup e ripristino - Branding personalizzabile - Catalog Management - Condivisione di documenti - Controllo accessi/Autorizzazioni - Controllo del processo di valutazione - Controllo della versione - Creazione di report/analisi - Dashboard - Etichettatura - Gestione degli audit - Gestione dei fornitori - Gestione dei problemi - Gestione dei ticket di assistenza - Gestione del flusso di lavoro - Gestione della configurazione - Gestione della conformità - Gestione della documentazione - Gestione della knowledge base - Gestione delle conoscenze - Gestione delle credenziali - Gestione delle risorse IT - Gestione di contratti/licenze - Gestione e monitoraggio da remoto - Gestione polizze - Gestione utenti - Inserimento aziendale - Mappatura delle relazioni - Modelli - Modelli personalizzabili - Modifica del testo - Monitoraggio dei cespiti - Monitoraggio della conformità - Monitoraggio delle risorse IT - Parametri prestazionali - Portale self-service - Rapporti IT - Real-Time Notifications - Rendicontazione e analisi statistiche - Ricerca del testo completo - Ricerca/Filtro - Single Sign On - Strumenti collaborativi - Third-Party Integrations - Tracking delle modifiche - Trascinamento della selezione (Drag & Drop) - Workflow Automation ... e altre 4 funzionalità ## Integrazioni (60 in totale) - Addigy - Atera - Autotask PSA - Auvik - BVoIP - Backupify - Barracuda RMM - BrightGauge - BullPhish ID - Cisco Meraki - CloudRadial - ConnectWise Automate - ConnectWise Cybersecurity Management - ConnectWise PSA - Continuum PPM ... e altre 45 integrazioni ## Opzioni di supporto - Email/Help desk - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software MSP](https://www.capterra.it/directory/30921/msp/software) ## Categorie correlate - [Software MSP](https://www.capterra.it/directory/30921/msp/software) - [Software di gestione delle password](https://www.capterra.it/directory/30923/password-management/software) - [Software per la gestione dei fornitori](https://www.capterra.it/directory/10024/vendor-management/software) - [Software DAM](https://www.capterra.it/directory/30203/digital-asset-management/software) - [Software per la gestione degli asset IT](https://www.capterra.it/directory/30077/it-asset-management/software) ## Alternative 1. [NinjaOne](https://www.capterra.it/software/165889/ninjaone) — 4.7/5 (297 reviews) 2. [N-central](https://www.capterra.it/software/13803/n-central) — 4.2/5 (253 reviews) 3. [N-sight RMM](https://www.capterra.it/software/163344/n-sight) — 4.3/5 (202 reviews) 4. [Atera](https://www.capterra.it/software/144309/atera) — 4.5/5 (454 reviews) 5. [Freshservice](https://www.capterra.it/software/132997/freshservice) — 4.6/5 (792 reviews) ## Recensioni ### "ITGlue: the best place to store my IT info." — 5.0/5 > **Marco** | *16 settembre 2025* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Place to store all the information related to customer assets, operations and people in a way one can easily find anything. Integration with PSA and RMM helps in getting a unique place where to store information. > > **Inconvenienti**: Items referral is great and let me be able to map even complex situations. OTP for password is a great feature and let me avoid set it on a device that could be lost. Edge extension is great to pass credentials with ease to any login page. > > It's the first portal I open every day and it's where I most spend my time searching for information for gaining access to other system with credentials stored. ----- ### "Useful for Teams Trying to Track Their Tech" — 4.0/5 > **Larry** | *2 giugno 2025* | Gestione di organizzazioni non profit | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: The search tool is so fast\! It makes look ups a breeze\! Entries are well-organized and have lots of options for capturing information. I like how you can save information and re-use it on later entries. (like brand and model, for example) I like how you can see activity in the app, and see what data has been added and by whom. > > **Inconvenienti**: It has lots of options for capturing and sharing information. All those choices and options are almost overwhelming and can make getting started a challenge. > > Overall, we use IT Glue for tracking our assets. It's pretty easy to open and perform a search. It is nice to have not just hardware, but certificates and domain information, as well. ----- ### "IT Glue: Your go to platform for password security and management." — 5.0/5 > **Jorge** | *26 maggio 2026* | Computer e sicurezza della rete | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: IT Glue provides an excellent centralized documentation platform for IT teams and MSPs. Its password management and sharing features are especially valuable, offering secure credential storage with host-proof encryption and controlled access across teams and clients. The platform improves collaboration by giving technicians fast access to standardized documentation, SOPs, configurations, and client information in one place. IT Glue also performs very well in day-to-day operations. Navigation, searches, and document access are generally fast and responsive, helping technicians work more efficiently and reduce troubleshooting time. The relationship mapping between assets, passwords, and documents further streamlines workflows and client support. Another standout feature is the customer support. Their support team is responsive, fast, consistent, and highly knowledgeable when resolving issues or providing guidance. > > **Inconvenienti**: One drawback of IT Glue is that the platform can feel somewhat overwhelming at first, especially for new users or smaller IT teams. The large number of features and customization options creates a learning curve, and properly organizing documentation requires time and planning to fully maximize the platform’s potential. > > Overall, my experience with IT Glue has been very positive. It has significantly improved organization, collaboration, and efficiency within IT operations by centralizing critical documentation and password management. The platform is especially valuable for MSP environments where fast access to accurate client information is essential. IT Glue delivers strong value for money and is a reliable solution for IT documentation, password management, and operational efficiency. ----- ### "Excellent Documentation Platform for MSPs" — 5.0/5 > **Josh** | *16 luglio 2026* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: IT Glue has become an essential tool for managing client documentation within our MSP. The platform makes it easy to organise passwords, assets, procedures, contacts, and configurations in a central location. The search functionality is excellent, making information quick to find when supporting clients. Integrations with tools such as ConnectWise and NinjaOne help keep documentation aligned with other systems and reduce duplicate work. It also only requires an internet connection, meaning engineers can access important client information from anywhere, whether working remotely or on customer site visits. The collaboration features ensure everyone has access to consistent and up-to-date information. > > **Inconvenienti**: The platform can be expensive compared to some alternatives, particularly for smaller organisations. Initial setup and documentation standardisation can also take some time and effort to get right. While the interface is generally easy to use, some advanced areas could be more intuitive. > > Our overall experience with IT Glue has been very positive. It provides a reliable and well-structured platform for storing and managing client information, passwords, and technical documentation. The ability to quickly access critical information improves efficiency and helps maintain consistency across the team. The integrations, strong organisational structure, and collaboration features make it a valuable solution for MSPs looking to improve documentation and knowledge management processes. Overall, it has become a key part of our day-to-day operations. ----- ### "Great product that's a bit too expensive" — 3.0/5 > **Drew** | *21 marzo 2025* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: It has a lot of options for all the IT documenting you could desire. > > **Inconvenienti**: It is expensive. Many parts of it are needlessly convoluted. The integrations with other Kaseya products is lacklustre. ----- Pagina: 1/15\ Avanti: [Pagina successiva](https://www.capterra.it/software/170401/itglue?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/170401/itglue) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati