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Cos'è Eurekos?

Finalmente un LMS che mette i contenuti al primo posto.

Eurekos aiuta clienti e partner a creare strumenti di formazione efficaci, accelerando la creazione e la distribuzione dei contenuti di apprendimento.

Eurekos era uno degli oltre 1.000 LMS recensiti da Craig Weiss e si è classificato tra i primi 25 sistemi.

Questo dimostra la crescente necessità di LMS ad alte prestazioni, in grado di offrire strumenti e soluzioni di authoring integrati, che siano efficaci e semplici da utilizzare.

Chi utilizza Eurekos?

Principalmente imprese di grandi dimensioni con oltre 500 dipendenti.

Eurekos Software - 1
Eurekos Software - 2
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Eurekos Software - 5

Hai dubbi su Eurekos? Confrontalo con un'alternativa popolare

Eurekos

Eurekos

4,8 (34)
400,00 €
mese
Versione gratuita
Prova gratuita
130
18
4,7 (34)
4,8 (34)
4,9 (34)
VS.
Prezzo di partenza
Prezzi
Caratteristiche
Integrazioni
Facilità d'uso
Rapporto qualità-prezzo
Servizio clienti
29,00 USD
mese
Versione gratuita
Prova gratuita
170
31
4,5 (142)
4,4 (142)
4,7 (142)
Le barre di valutazione verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

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Recensioni su Eurekos

Punteggio medio

Nel complesso
4,8
Facilità d'uso
4,7
Servizio clienti
4,9
Caratteristiche
4,6
Rapporto qualità-prezzo
4,8

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
76%
4
24%
Pasi
Pasi
Technical Resources Group Manager (Finlandia)
Utente LinkedIn Verificato
Circuiteria, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easy-to-use, powerful eLearning platform for both internal and external course deployments

5,0 anno scorso

Commenti: Our company chose Eurekos to offer online training for a wide range of topics - internal policies/guidelines, products as well as related technology. It offers an intuitive, easy-to-learn interface for creating courses, helping several departments (compliance, technical, marketing, HR) to build relevant courses for a wide range of needs. Overall it is a well-designed, feature-rich eLearning platform with fantastic support.

Aspetti positivi:

Well-designed tools and features for administrators and course designers. Easy and intuitive layout providing an efficient platform to deploy and update courses, monitor course attendance, and more. A wide range of features for embedding content on the course pages - for example images, videos, external links, H5P objects, HTML code. Available course page layouts ensure structure and clarity for the optimal online learning experience.

Aspetti negativi:

It would be great to see even more page layouts, creative options available.

Lee
Managing DIrector (UK)
Commercio all'ingrosso, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Online Learning never looked this good!

5,0 3 anni fa

Commenti: We shortlisted & demo'd 4 x LMS providers as part of our research into improving our online learning capacity. Eurekos shone though in their level of interest and care towards our business and our learning goals. This put them in pole position to demonstrate how the products vast potential could be adopted to make sure our learning experience could improve year on year. I'm also happy to report that the level of "pre-sale" attention we received continued all the way through the training & onboarding cycle, and continues still today as we try to develop & improve our offering.

Aspetti positivi:

The capability and flexibility seems almost endless. Our ability to wrap up & present learning options to individuals, teams or groups of our staff or customers is very powerful. There is also a very strong commitment to aesthetics and the way learning is presented via Eurekos...more so I would say than the U.S based systems we considered. The system does not take over your brand look or feel but it does more than any other LMS to ensure what is created always looks good....especially so on mobile devices.

Aspetti negativi:

We were a little disappointed to learn that the full Zoom integration is only fully functional with the large Corporate/Enterprise edition of Zoom (which we don't have). I think this is more a decision of Zoom than it is Eurekos though and we do know that other full integrations are available which would not require such a large video conferencing subscription.

Sander
Customer Success Manager (Paesi Bassi)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Top notch LMS system

5,0 4 settimane fa Nuova

Commenti: Very satisfied with our experience. The platform suits our needs and we receive very good assistance from the team when needed.

Aspetti positivi:

We've been using Eurekos as the foundation of our online training platform, and it's been an excellent experience. The system offers an impressive range of features and the flexibility we needed to bring our content to life. It has become an essential part of our processes when onboarding new clients. One of Eurekos' standout qualities is its user-friendly interface combined with the flexibility to customize courses as we need. The tools provided make it easy to create, modify, and manage content, which has been essential for us as we scale our training offerings. New features are added regularly which helps us to elevate our content to a higher level. The support from Eurekos has been outstanding, particularly from our Customer Success Manager! We’ve received a personalised training during our own onboarding phase which helped us a lot to get started. We have regular check-ins and receive good feedback on how to improve our courses. Overall, I highly recommend Eurekos to any organization seeking a reliable, scalable, and forward-thinking LMS with great support and a track record of continuous improvement.

Aspetti negativi:

Some training videos on more complex (dynamic) use cases could help

Raul Antonio
Raul Antonio
Graduate (USA)
Utente LinkedIn Verificato
Musica, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

This is an exceptional LMS that exceeds all my expectations for external training

5,0 anno scorso

Commenti: One of the highlights of this platform has been its customer-centric approach. Not only does it provide us with the necessary tools to create and offer effective training programs, but it also involves us in the entire process, which is reflected in its exceptional support, where they are always willing to listen to our needs and provide personalized solutions.

Aspetti positivi:

What has impressed me most is their client-centric approach and their ability to adapt to our specific external training needs, which is why they not only provide us with a complete set of tools for learning, but go further by engaging us in the whole process. The quick onboarding functionality of this platform was especially notable for us and we were able to quickly deploy our courses and training materials.

Aspetti negativi:

The initial learning curve to become familiar with all the functionalities and features of the platform. Although this platform provides me with extensive documentation and support, it might be helpful to have more detailed tutorials or even live training sessions to help you get the most out of the platform from the beginning.

Santosh Kumar
Senior Lead Consultant (India)
Servizi e tecnologie dell'informazione, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

A Solid LMS Choice

5,0 mese scorso Nuova

Commenti: My overall experience with Eurekos LMS has been positive, as it combines a user-friendly interface with robust features that enhance learning and engagement; however, I believe that additional admin/super admin access for customization would further improve the platform's flexibility and usability.

Aspetti positivi:

I particularly appreciate Eurekos LMS for its user-friendly interface, extensive customizability, engaging learning tools, robust analytics and reporting features, seamless integration capabilities, and responsive customer support.

Aspetti negativi:

I would like to see more admin/Super admin access for greater customization options.

Valentina
Learning Manager (Italia)
Gestione formativa, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Easy to use and great support

5,0 3 anni fa

Commenti: I would go back to using it any day, very straightforward and easy to use. The support from [SENSITIVE CONTENT] was exceptional.

Aspetti positivi:

It is a very straightforward product I would recommend it if most of your training is video-based. Although you also have an opportunity to create a personalised learning experience with a clear path. The platform is modular which makes it very easy to create learning modules. Overall great quality for a moderate price.

Aspetti negativi:

In the end we are not going to continue using Eurekos because of the lack of social component. There are forums but we were looking for integrations with instant messaging, topic-based forums with posted content by moderators.

Jennifer
Manager backoffice and e-Learning (Germania)
Servizi legali, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Reliable Platform with Excellent Support and Continuous Improvement

4,0 2 mesi fa

Commenti: We are very satisfied with Eurekos. Whenever we encounter an issue, we receive prompt assistance, ensuring that any problems are resolved quickly and efficiently.

Aspetti positivi:

Eurekos stands out for its ease of use, making navigation intuitive and straightforward. The exceptional support is another highlight, providing quick and competent assistance whenever needed. Additionally, the platform's continuous development is impressive, ensuring regular updates and new features to enhance the user experience.

Aspetti negativi:

At times, the platform can be a bit unclear, particularly when it comes to the settings, which can feel somewhat confusing. Additionally, it's not always transparent what the end user will receive or see, which can create uncertainty

Diana
Diana
Project Manager Online Learning (Austria)
Utente LinkedIn Verificato
Ospedali e sistemi sanitari, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

It started out great and it keeps getting better :)

5,0 anno scorso

Commenti: We have been using the Eurekos LMS for over 2 years now. Already from the beginning I had a great impression and a great feeling about the platform, because compared to other platforms we had been in contact with prior to implementation, Eurekos really stood out as a platform that was specifically designed with the best interest of the learner in mind and the know-how, of what this implies. This is reflected in all available features, which we are using across a wide ray of business use cases (external trainings that can be purchased individually, in-house trainings, face-to-face courses, eLearnings, webinars, blended courses etc…). As not only an admin, but also an instructional designer I was and am still very happy to be able to work with a tool that comprehends and combines the technical needs with the needs of the instructional design in order to makes online courses innovative and efficient learning environments. The team is amazing and always supportive in regard to any questions that might appear. It is truly a pleasure to have such a great cooperation partner.

Aspetti positivi:

One of the key strengths of the software is still its usability and flexibility as well as the extensive features and the constant improvement and updates. From the beginning the features were easy to use and adapt according to one’s business needs. From course administration to the integrated authoring tool, the LMS encompasses a lot of features that support with each individual use case we have. You don’t get lost in all the features 😉 but whatever you need, the platform always offers a solution …and in the rare cases it doesn’t, the Eurekos team always does 😊 Constant updates and innovative new features not only improved the existing features but also create possibilities for new use cases.

Aspetti negativi:

Like every LMS or technical product, it will never be able to cover 100% of all needs a business has. However, with the constant improvements and the possibility to customize certain features according to the company needs it comes pretty close.

Martina
Senior Executive Programmes Manager (Austria)
Servizi finanziari, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Eurekos System APS

5,0 mese scorso Nuova

Commenti: Eurekos System APS provides an exceptional learning management platform that is user-friendly, comprehensive, and highly effective. Their team is professional, responsive, and
proactive in addressing our needs. We highly recommend Eurekos System APS to any organization seeking a top-notch learning solution.

Aspetti positivi:

'Eurekos System APS provides an exceptional learning management platform that is user-friendly, comprehensive, and highly effective.'

Aspetti negativi:

Nothing to be mentioned in this category.

Martin
Martin
Digital Training Evangelist (Svezia)
Utente LinkedIn Verificato
Telecomunicazioni, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Eurekos as LMS for an online training provider

4,0 anno scorso

Commenti: We have a close relationship with Eurekos and their leadership, development team and support are very responsive. Eurekos is very professional and are very clear with what they provide, what they don't, and how much it would cost to implement an extra feature of our wanting.

Aspetti positivi:

•Focus on handling video well•No theoretical file size limitation•Using links to video CDN instead of uploading video files•Being flexible enough to implement functions we need•Support for H5P plugins•Staging environments where changes can be tested before launch•Open API integration with other software, CRM etc.•Possibility to use many languages in UI•Fixed release schedules

Aspetti negativi:

We still need more thorough statistics and reporting functionality.

Jonathan
Director (UK)
Consulenza manageriale, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Eurekos LMS

5,0 2 settimane fa Nuova

Commenti: Our experience has been first rate and we're excited to see what we can continue to create with the platform.

Aspetti positivi:

The platform is easy to use and intuitive from an admin point of view. From a learner point of view, it is highly engaging. Learners can have adaptive learning paths and the platform is rock solid and great looking on any device. Eurekos clearly spends a lot of time thinking about user experience and the platform is constantly improving with regular updates and new features. The inclusion of H5P interactive elements allows the creation of highly engaging learning materials. The big difference with Eurekos is that the in-built authoring tool is easy to use and the end results are amazing. You can of course import your usual SCORM and xAPI courses, but the industry is gradually moving more towards an agile approach where clients and their partners create courses more quickly and the client can then make edits themselves. With Eurekos this becomes a reality. The final thing to say is that the support is excellent. The technical team really knows its stuff and they're quick to respond to any queries. The onboarding and training is great and you never feel like you've been left to figure something out on your own. If you can't find the answer in the knowledge base, you know that the team will be there to help.

Aspetti negativi:

Although Eurekos appears on the Fosway grid, it isn't seen in the same circles as the bigger LMSs yet. This is a shame because large corporates, who would typically go to the big ERP vendors for their LMS, are missing out on some amazing functionality. Hopefully this will change as time goes on and the platform becomes better known.

Amy
Director (USA)
Gestione formativa, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Future Thinking to fit today's learning needs and those that are evolving

5,0 anno scorso

Commenti: Positive and highly responsive partnership. Transparency about roadmap and gives you full autonomy over which updates to accept and when as they come out.

Aspetti positivi:

Great solution for managing third party or customer learning. True partners that continue to evolve system functionality to fit learners of today and of the future. Ahead of many other systems in their ability to do this.One of the biggest things I highlight to others about my experience with Eurekos is this team. I stand by my declaration that “you will not find a more responsive and supportive team through a ticket system”.Evolving support and alignment to industry standards i.e., xAPI.

Aspetti negativi:

With evolution comes the need to stay on top of your testing. The support when their is a hiccup is outstanding.

Amanda
President (USA)
E-learning, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

5 Star!

5,0 anno scorso

Aspetti positivi:

I've been using Eurekos LMS for a few months now, and I am super happy with its features, user-friendliness, and most importantly the customer service . This platform has been easy to learn and clear-cut in the way we are able to upload content. The intuitive interface makes course creation very straight forward, and I appreciate how many types of content it supports. Plus, being able to analyze students progress is great and a strong feature Eurekos has. Eurekos' team has been extremely incredibly helpful whenever we've needed help. Overall, Eurekos LMS is a top-notch solution that has streamlined and improved our training processes and student experience.

Aspetti negativi:

Lack of customization ability inability to upload PDFSMinimal H5P integrated apps

Laren
Laren
Frontend Web Developer (USA)
Utente LinkedIn Verificato
Gruppi di riflessione, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Already great - this platform keeps getting better

5,0 7 anni fa

Aspetti positivi:

For over a decade I have been an administrator of several platforms we have used for our 'community of practice' work, so I have tried a lot of different platforms before switching over to Eurekos. I noticed right away that our team could work with the Eurekos platform without much assistance or training from me. This was new! It meant less work for me, and more work done by the team. And the course creators were having fun doing the work. In the past I would have had to layout much of the content myself and use a lot of CSS to make everything look nice. This platform keeps things simple so the layouts pretty much take care of themselves and look decent out of the box. You don't have to be a web designer to create a decent looking page. The course creation interface is both powerful and easy to use. Every kind of content is modular and can be dragged and dropped to any location in the layout. And there are various layout options to choose from. Creating an organized course structure is a snap, and it is flexible enough to easily alter as needed. Behind the scenes, the platform allows for granular user permissions control so important to our work. In the span of a year many features have been improved and substantive new features added. Users can now enroll themselves into the platform and choose activities to participate in. That is a great time saver for user administrators like myself. I could go on....

Aspetti negativi:

Eurekos is very focussed on functionality, and they really come through on delivering it. The graphic design of the platform is of professional quality, but it is mostly fixed. Giving the platform a unique branded look is allowed within limits, but options are more limited than I as a web designer would prefer.

Karen
Founder, teacher and administrator (Francia)
E-learning, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Far the best LMS, we ever encountered!

4,0 3 anni fa

Commenti: In general, we find Eurekos really user friendly, compared to other LMS, we used to work with. Furthermore, we are very satisfied with the customer's service and support. Everybody from the Eurekos Team has been extremely friendly and helpful so far, and we always get a quick response.

Aspetti positivi:

We are very happy about the fact, that we can drag the units in the course structure and the content boxes in the units. We also think that the design looks professional and inviting.

Aspetti negativi:

We have a big, big wish! We use the archives a lot, and we really miss classifying our videos in folders (we also do screencasts for our students after each lesson). In other words: If there was a 'create folder'-option in videos, it would be absolutely awesome!

Yashovardhan
Researcher (India)
Gestione formativa, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Amazing learning management system

5,0 2 anni fa

Commenti: Overall, I had a great experience with Eurekos. They were very helpful and responsive to any questions I had. The software was easy to use and intuitive. I would definitely recommend them to anyone looking for a great online learning platform.

Aspetti positivi:

There were a few things I liked about Eurekos. One was the online learning platform. I liked how it was organized and the variety of courses offered. The other thing I liked was the support from the staff. They were always willing to help and answer any questions I had.

Aspetti negativi:

There is not much that I disliked about Eurekos, but one thing that stands out is that the coursework could be more challenging. I felt that some of the assignments were very basic and did not require much critical thinking.

Karin
Karin
Business Development, Senior Advisor Digital Learning (Danimarca)
Utente LinkedIn Verificato
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Eurekos is really easy to use! I am creative again!

5,0 7 anni fa

Commenti: I can set up my own online courses when ever I want. I can be creative and make great courses. It is just so easy to do and it makes my work playfull.

Aspetti positivi:

I really like the user interface. It is very easy to structure a course with the course builder as an interactive mind map. You can easily work with templates, if you want the single pages to look alike. Once the course is set up, it is also easy to put in different kinds of content from many sources. And the H5P-elements works so fine! I have a background as a teacher and I have worked several years in the publishing industry developing teaching materials. In both professions - and when it comes to online learning - I feel that I can be very creative. When you run the courses, it is clear, that you have a very modern LMS. Social learning works so well with many possibilities of interaction and communication student/student and teacher/student both in the open and private. The web conference works so fine and gives me a good way of talking to the students in small groups. And I can follow the students progression of course.

Aspetti negativi:

What I like least is very few things. One is that I miss a global content box - a way to update something on every page in one operation. Another is that the web conference is not a webinar tool. It is perfect for group discussions, but you can't operate like on webinars.

frank mitchell
frank mitchell
Technology Education Teacher (USA)
Utente LinkedIn Verificato
E-learning, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Eurekos is on point helping me improve student engagement to increase student achievement!

5,0 6 anni fa

Commenti: Eurekos eash of use and over the top support allows me create xAPI content and recover the data to prove through various visualizations learning is taking place.

Aspetti positivi:

Eurekos rapid course builder supports some specific features that allow me to visualize and create an overall course structure by which I can add content. Eurekos puts content first by making it easy to produce targetted personalized learner content in the blink of an eye! Eurekos analytics provides the evidence to prove that the most successful learners are the ones that are engaged and active. It allows me to focus in on the data providing me insights into how to improve students achievements.

Aspetti negativi:

That I do not have the time to use all the Eurekos features to help me reach my diverse learners.

Kev
Senior Technical Educator (UK)
Commercio all'ingrosso, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

fantastic product

5,0 3 anni fa

Aspetti positivi:

The support we received before developing our learning schedules and after implementing them was absolutely fantastic. This coupled with the multitude of options regarding course creation and the use of single courses being updated from one page has made me love this software option.

Aspetti negativi:

It took a while to get my head around the various features within the software and to understand the purpose of each element. Initially it felt somewhat confusing.

frank mitchell
frank mitchell
Teacher (USA)
Utente LinkedIn Verificato
, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Easy to use world-class educational platform with an outstanding ability to listen to educators.

5,0 7 anni fa

Commenti: A voice, control, insight to current EdTech toolset and much more...

Aspetti positivi:

The Eurekos platform is designed for educators which allows for a learner-centered design approach when creating content. Its 21st-century EdTech toolset allows a variety of ways to reach, engage, track and continues to have a positive impact on the learner.

Aspetti negativi:

The Eurekos platform capabilities are so comprehensive and easy to use that at times it can be overwhelming deciding the combinations of content and activities to include in a course's design.

Donna Patricia Ann
Donna Patricia Ann
Creative Director (Australia)
Utente LinkedIn Verificato
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

A great experience on every level

5,0 6 anni fa

Aspetti positivi:

The platform has the key features of a next generation digital learning system. Not only is it easy to produce courses in Eurekos, the experience for learners is interactive, collaborative and social -everything required to engage learners in an online experience. This is our 6th experience with a learning platform and it is by far the best.

Aspetti negativi:

I am an absolute fan of this solution. What I am looking forward to are all the future features that will allow our organisation as a content provider to continue to engage learners and reach more customers globally.

Robbert
Advisor & Trainer (Belgio)
Consulenza manageriale, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

LMS that is easy to use for admins and learners

4,0 3 anni fa

Aspetti positivi:

Eurekos is very easy to use. Building courses takes time but Eurekos does lots of the heavy lifting. We particularly enjoy the flexibility of the LMS. Whether it's live courses, online courses, asynchronous courses, stand-alone courses, course programs or a combination of all of them, Eurekos is able to handle it.

Aspetti negativi:

In terms of user interface there is still some progress to be made, but the team is working hard and has already deployed significant improvements.

Romain
Romain
Digital Marketing Specialist E-learning portal (Germania)
Utente LinkedIn Verificato
Ospedali e sistemi sanitari, 501-1.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great overall experience

5,0 7 anni fa

Aspetti positivi:

Interface very modern, a lot of customization possibilities, and easy to manage daily for administrators. And the support is excellent. Very good streaming quality of videos. Great variety of tools to enrich the pages and offer a pleasant experience to the users.

Aspetti negativi:

The reporting tools have room for improvement. Like in most softwares small bugs can occur, but the support team is extremely fast in reacting and handling them.

Ulrik
Consultant (Danimarca)
Consulenza manageriale, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Best LMS system in the world

5,0 6 anni fa

Aspetti positivi:

For more than 10 years I have tried to develop online training/courses. I have tried with at least 7 different LMS systems that all advertised that they had the very best system in the world. But I did not succeed in achieving that goal. Only when I met Eurekos in autumn 2018 and got the opportunity to develop online training in their LMS system. Only 3 months passed from the first thought until I had the first customer on my courses in Eurekos LMS. And it is even with minimal instruction in using Eurekos LMS - and it tells me that their system is just as intuitive as it should be. In addition, they have fantastic support and are a really good partner. I highly recommend using Eurekos LMS

Aspetti negativi:

I have nothing to add as cons. This LMS system is very easy to use.

Dominik
Instructional Designer (Germania)
Servizi e tecnologie dell'informazione, 201-500 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

An overall good service

4,0 3 anni fa

Aspetti positivi:

Provides many features out-of-the-box and can be used without much computer or programing knowledge. The API allows to enhance individual changes if so required.

Aspetti negativi:

The right-management uses an odd system, where it is not possible to combine different rights into one account. You will need to plan with clear task limits in mind. A manager for example will not be able to create trainings, even though your organization might combine those responsibilities in one person.