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Cos'è Hosthub?

Syncbnb è uno strumento di sincronizzazione del calendario per proprietari di case vacanza e gestori di proprietà che vogliono pubblicizzare le proprie offerte su più canali e che hanno bisogno di uno strumento che li aiuti a evitare prenotazioni doppie. Si tratta di un software all'avanguardia, con intelligenza artificiale avanzata e garanzia della qualità umana, che garantisce una percentuale di successo del 100% nell'aggiornamento dei calendari e che offre una soluzione al problema più importante per i channel manager di oggi. Il software funziona in modo bidirezionale, quasi in tempo reale, su oltre 200 canali e offre la garanzia che non vi sarà alcuna prenotazione doppia.

Chi utilizza Hosthub?

Syncbnb è al servizio di proprietari e gestori di case vacanza e affitti di breve periodo in tutto il mondo.

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Hosthub

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Le barre di valutazione verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

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Recensioni su Hosthub

Punteggio medio

Nel complesso
4,6
Facilità d'uso
4,7
Servizio clienti
4,7
Caratteristiche
4,6
Rapporto qualità-prezzo
4,6

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
84%
4
8%
2
4%
1
4%
Leonardo
Director (Italia)
Forniture e materiali, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

I ragazzi hanno bisogno Di soldi

2,0 12 mesi fa

Commenti: Dolorosa tutti I mesi UN preluevo Di sangue a Tua insaputa

Aspetti positivi:

L ability con cui ogni mese prelevano I soldi Dal Mio conto bancario , malgrado l account con loro fosse chiuso

Aspetti negativi:

The bill, the fee, la quenta el total la cobras

Risposta di Hosthub

12 mesi fa

We're truly sorry to hear about the difficulties you've experienced, and we appreciate the opportunity to address this matter. To assist you more efficiently and resolve the issues you've encountered, could you please provide us with the email address you used to sign up for Hosthub? With this information, we'll be able to quickly identify your account and take the necessary steps to rectify any problems. Once we have the necessary details, we'll work diligently to solve your case and ensure that any concerns are thoroughly addressed. Thank you for your patience and cooperation. We look forward to hearing from you soon.

Emmanuel
Emmanuel
Journalist (Grecia)
Utente LinkedIn Verificato
Relazioni pubbliche e comunicazioni, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

The best of the best

5,0 4 anni fa

Aspetti positivi:

I can do other things without anxiety about double reservations

Aspetti negativi:

I need more personal information about the tensions in the industry of tourism

Risposta di Hosthub

4 anni fa

Thank you for your feedback, Emmanuel. We are delighted to hear that you liked the service. You can always check the ''Research & Data'' section on our website as well as our Blog, so as to be updated on the latest trends. In addition, feel free to book a personal call with one of our experts to discuss all your concerns.

Utente Verificato
Utente LinkedIn Verificato
Industria alberghiera, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

Perfect, easy to use and reliable

5,0 anno scorso

Commenti: Starting 2024 currently the best tool I have found. Will see how will perform in future. 10/10

Aspetti positivi:

Out of all the other few things I liked the most are: - Fully functional free trial - Transparent Pricing - in billing section they don't hide costs or say "will email you pricing", or giving estimates - Owners portal - loved it! Owners can easy see how their properties are rented and it's pretty simple interface. - Expanses section - perfect - Customer support - it's instant Overall the best one I have found for now. Other platforms offer similar experience, but Hosthub overall wins for me.

Aspetti negativi:

Non for now. Will see how it will hold up in future as the competition is really good in this segment.

Risposta di Hosthub

anno scorso

Thank you for your wonderful review! We're thrilled to hear that Hosthub has been the best tool you've found for managing your properties. Our commitment to transparency, user-friendly features, and our dedication to providing instant customer support are all part of our effort to deliver an exceptional experience for our users. It's great to see these aspects stand out to you. Your feedback is invaluable as we continue to innovate and improve. Thank you for choosing Hosthub, and we look forward to supporting your success for many years to come!

Sheri
Owner (USA)
Proprietà immobiliari, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Don’t use hosthub to manage your short term rentals

1,0 2 anni fa

Commenti: Frustrated and angry at their inability to get it right.

Aspetti positivi:

I like the idea of one system to link all my rentals to prevent double bookings. Hosthub failed in linking my properties

Aspetti negativi:

Not only are double bookings happens frequently they never actually implement their zero double booking guarantee. They never once reached out to guests to offer any accommodation whatsoever

Risposta di Hosthub

2 anni fa

updated reply on 26/05/23 In order to provide further clarity, we'd like to emphasize one more time that the setup of rental relations within any system is primarily the responsibility of the host. Our software provides you with the necessary tools and functionalities to achieve this, but it requires the host's understanding of their properties and their relations. We have communicated with you on multiple occasions privately, asking if there were specific rental relations instructions you had provided us and, if so, to share the evidence of such conversations. Our customer support supervisor is ready and committed to address and rectify the issue once we receive this necessary information. In the interim, please know that we stand firm in the actions taken by our team and the procedures followed in regards to your account, as we believe they have been in line with our standard operating practices. If you decide to revisit the possibility of using our services in the future, we want to assure you that we are always here to offer our support and assistance. Our aim is to exceed your expectations and provide a service that meets your unique needs. We wish you all the best with your ongoing property management endeavors .................................................................... Dear Sheri, First and foremost, I would like to express our sincere apologies for the difficulties you've experienced while using Hosthub software. We genuinely appreciate you bringing your concerns to our attention as we aim to continually improve our service. It is essential to clarify the application of our 'Zero Double Booking Guarantee'. It applies specifically when there is a system error or a human error on our part. In your situation, after examining the timeline of events, it appears that the setting up of rental relations, which is required to be performed by the host, was not completed on time. This misstep led to your calendars remaining open, thereby causing double bookings. Please understand that while our team is always ready to provide guidance and support, some aspects, including the creation of rental relations, are the responsibilities of the host. As property management software, we rely on accurate information input by the host to deliver optimal results. However, we acknowledge that you have a different viewpoint on this matter. We are also closely examining the double bookings that occurred. We commit to keeping you informed about our findings within the next couple of hours. We are genuinely sorry that your experience with Hosthub didn't meet your expectations, and we recognize the impact this has had on your reputation and guest satisfaction. We are committed to doing everything we can to rectify the situation and restore your faith in our service. Best regards, Hosthub

Natalija
Property manager (USA)
Architettura e urbanistica, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Thank you for a customer service and platform that's make my job easier and smooth

5,0 2 anni fa

Commenti: Read platform very easy .Also easy work on it.

Aspetti positivi:

Customer service.I tried other platform it was nightmare for me

Aspetti negativi:

You missing one thing very important for a running business. Automatic messages do not have last minute check in .

Risposta di Hosthub

2 anni fa

Thank you Natalija, for taking the time to share your positive experience with Hosthub's customer service and platform. We are thrilled to hear that we have made your job easier and smoother. We appreciate your feedback regarding the last-minute check-in messages. Our team is always looking for ways to improve our platform, and we will definitely take your suggestion into consideration. We wish you happy bookings! Your friends at Hosthub

Nickson
Finance Manager (USA)
Tempo libero, viaggi e turismo, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

The Determined Reservation Management Platform

5,0 7 mesi fa

Commenti: Hosthub is conventional and well informed in allowing us all manage the assets and the properties that we have. There is aggressive results, that makes the company attain the operational requirements.

Aspetti positivi:

Hosthub has appropriate reservation options, and this helps us manage all the properties for company growth. Hosthub has confident in allowing all payments to be success and functional.

Aspetti negativi:

Hosthub has all capacities that helps us manage all properties and projects, saving all the operational costs.

Risposta di Hosthub

7 mesi fa

Thank you for your positive feedback! We're glad to hear our features are helping your company grow and manage costs effectively. We appreciate your comments and we are always working to enhance our platform. Thank you for choosing Hosthub! Best regards, The Hosthub Team

Utente Verificato
Utente LinkedIn Verificato
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

A Product That Does Just What I Want

5,0 7 anni fa

Commenti: Works in the background to ensure that reservation dates are synchronized between advertising platforms

Aspetti positivi:

I am a host with only two properties. The competitors deliver complicated bloatware. The simple interface allows me to synchronize dates between booking systems. It also provides a central location to introduce blocked dates and personal reservations (from my web site). Whenever I need help, there is immediate and relevant help. I thoroughly recommend this tool

Aspetti negativi:

I still haven't found anything :-)

Risposta di Hosthub

6 anni fa

Thank you very much!

michail
michail
ENGINEER (Grecia)
Utente LinkedIn Verificato
Settore militare, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Excellent service

5,0 6 anni fa

Commenti: The SyncBnB team definetely give you the idea that they are professionals. I am sure that they will take the game to another level.

Aspetti positivi:

It was easy to set up and use. It only took a couple of minutes to set up all my booking channels.

Aspetti negativi:

I expect that soon enough i will see an app for mobile phone. Apart from that everything seems great.

Risposta di Hosthub

6 anni fa

Thank you Michail !

Christopher
Christopher
RN (USA)
Utente LinkedIn Verificato
Proprietà immobiliari, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Ease of use

5,0 7 anni fa

Commenti: Excellent responsive customer service

Aspetti positivi:

Very user friendly. Customer service representatives respond super fast

Aspetti negativi:

So far everything has been great and user friendly

Risposta di Hosthub

6 anni fa

Thank you Christopher! Your words mean a lot!

Theano
Theano
Owner of Theano's Cozy & Quiet **Lux** flat in Greece (Grecia)
Utente LinkedIn Verificato
Gestione degli investimenti, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Highly Recommended

5,0 6 anni fa

Commenti: Best experience. Good & experienced staff and owner.

Aspetti positivi:

Easily managed. Fast synced machine. Good job..

Aspetti negativi:

Only benefits in this platform, no cons at all. Try it.

Risposta di Hosthub

6 anni fa

Thank you Theano! We really appreciate your words :)

Jessica
Jessica
Boss Lady (Messico)
Utente LinkedIn Verificato
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Wow, finally a Company that understands service!

5,0 7 anni fa

Aspetti positivi:

The service is AMAZING!! They actually contacted me with a glitch and helped to resolve the problem before it became an issue. They were with me every step up the way, followed up, were patient and put other Companies I tested to shame. This company actually cares!!! I wish I found them sooner.

Aspetti negativi:

Nothing yet. I wish the best for this Company. They really solved a problem that no one else I could find could.

Risposta di Hosthub

6 anni fa

Thank you Jessica! We really appreciate your words!

Jared
Owner (USA)
Proprietà immobiliari, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Easy to use. Great support team

5,0 anno scorso

Commenti: Great

Aspetti positivi:

Relatively simple to set up. [sensitive content hidden] helped us get everything situated and was helpful and very attentive.

Aspetti negativi:

It would be nice if our manual blocks from other channels automatically populated.

Risposta di Hosthub

anno scorso

Thank you Jared so much for taking the time to share your positive experience with Hosthub. We are thrilled that our platform has met your needs and expectations.

Gretchen
Owner (Germania)
Industria alberghiera, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

The Best

5,0 2 anni fa

Commenti: See above

Aspetti positivi:

They are very professional, extremely knowledgable, super friendly, and sometimes funny. They unfailingly and very promptly answer my questions and help me resolve problems. I simply could not run my vacation rental business without them.

Aspetti negativi:

There is nothing I dislike about this excellent company.

Risposta di Hosthub

2 anni fa

Thank you for your kind words! We're thrilled to hear our team's knowledge, professionalism, and prompt assistance have been invaluable to your vacation rental business. We appreciate your positive feedback and look forward to continuing to provide excellent service.

Robert
CEO (USA)
Studi legali, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Make your vacational rentals simple and profitable

5,0 2 anni fa

Commenti: Hosthub is like working with a friend that wants to help you make the best of your life and business. Hosthub is easy and seamless. Don't hesitate to get Hosthub!

Aspetti positivi:

Hosthub is a simple integration of vacational rental services. Did I say SIMPLE? Easy, simple and supported at every step of the way!

Aspetti negativi:

I didn't have any issues with the integration of Airbnb and Venmo into combined hosting on Hosthub and gained the ability to list with other services.

Risposta di Hosthub

2 anni fa

Thank you Robert for your awesome review! We're thrilled to hear that our platform has made managing your vacation rental easy and profitable for you. We appreciate your kind words about our platform being like working with a friend, as we strive to build strong relationships with our customers and help them succeed. Happy Bookings, Your friends at Hosthub

George
Proprietor (USA)
Industria alberghiera, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

The set up was straight-forward & the SyncBnB team has been super responsive! Couldn't be happier!

5,0 7 anni fa

Commenti: Saved time manually synchronizing reservations on multiple rental channels. Eliminated the risk of getting a double-booking.

Aspetti positivi:

SyncBnB does one thing and does it VERY well. The app is paired down to just the essentials; it is clean and very intuitive to use. The setup / registration took less than 10 minutes. Other systems that I evaluated took over an hour because they were trying to capture all the property listing information which has nothing to do with synchronizing calendars. SyncBnB has taken our active management of syncing our VRBO and AirBnB calendars to the background. It has also given us peace of mind knowing that we haven't missed a reservation and may get a double booking. The way we look at it, the cost of resolving one double booking more than justifies the cost... not to mention the time of manually syncing the various channel calendars and peace of mind. We have been using the app for 3 weeks now and already consider it an indispensable tool in managing our properties.

Aspetti negativi:

There is nothing not to like. There are several of add-on features that might enhance certain situations but in my opinion they would take away from the simplicity and ease of use of the system. If I had one minor critique it would be that the trial period should start once the SyncBnB calendar has been activated with the channels. In my case 3-4 days of the trial period was useless while the SyncBnB calendar was activated. However, it only took one week of the 30-day trail to realize how invaluable the app was and to pay the annual due.

Risposta di Hosthub

6 anni fa

Thank you George! We really appreciate your feedback and your words in general. Regarding the 3 day delay in your activation it was because one of the channels was pending approval. So it was basically out of our control, we were expecting their approval. In these cases we usually extend the trial so that our users have the chance to enjoy their free trial 100%.

Kim
Owner (USA)
Proprietà immobiliari, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

SyncBNB is awesome

5,0 4 anni fa

Commenti: I have been using SyncBnb to synchronize my bookings across 5 short term rental platforms. In the past, I had to always worry about being unable to monitor my sites in realtime. Having someone book on one platform and then someone else double book on a different platform for the same date before they could all update was always a problem. With 2 of the platforms I had to update manually which is not always convenient if you are busy. I tried SyncBNB and never looked back. I receive a text an email immediately when someone books or cancels from all of my platforms. Before I can log in to check the other platforms they have already been updated by SyncBNB, Recently AirBNB had a glitch showing cancellations of bookings. I never received a notice from AirBNB stating that they were having issues. I actually got the notification from SyncBNB that there was a problem. I shopped around for something like SyncBNB and even signed up for trials of several other apps. They were either difficult to set up, limited in scope or to embellished with a lot of stuff I didn't need. The other factoir is the very reasonable price they charge. It's affordable, saving me money and giving me peace of mind.

Aspetti positivi:

Easy to use. Real-time quick updates across all platforms. Inexpensive. Reliable all the time. Superfast support and communication. Easy to setup.

Aspetti negativi:

There is nothing that I don't like about Sync BNB.

Risposta di Hosthub

4 anni fa

Thank you, Kim! We're thrilled to have you as our customer. It lights up our hearts to read posts like this. Happy bookings!

Scott
Principal (USA)
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

train wreck out of the gate, they they decided to set fire to the disaster!

1,0 5 anni fa

Commenti: trainwreck, disaster, required anxiety meds, may cause alcohol abuse, the nice [SENSITIVE CONTENT HIDDEN] needs better staff

Aspetti positivi:

the [SENSITIVE CONTENT HIDDEN] seemed to be genuinely nice people

Aspetti negativi:

the service staff was a little condescending (OK, a lot really) when their product didn't work properly. Tech support blamed me for the onboarding process errors. after a few weeks and still not being able to onboard and get the product to function properly, the [SENSITIVE CONTENT HIDDEN] got involved. a week later they finally got me online, just to find out that the platform was completely inadequate and not user friendly or intuitive from an operating end-user standpoint. Im now using iGMS, which is the same functionality, for a little less money.

Risposta di Hosthub

5 anni fa

Thank you for your feedback, Scott. We're so sad to hear that your experience on Syncbnb was not as good as expected. We always strive to deliver the best services and best customer support. Although we do that, sometimes there are serious conflicts with 3rd parties and we have to resolve them in close communication with the channels. In your case, it seems there was a technical issue with Airbnb onboarding, indeed. We should have told you earlier that you don't need to link anything into the channel's settings since we work through API connectivity and any action by your side might cause problems. However, our support team managed to find a workaround and restore everything after a few days. Your opinion is very much appreciated. We hope to see you again on board soon and we'll be happy to provide our services to you anytime!

Titus
Titus
Regional Director (Kenya)
Organizzazioni civiche e sociali, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

I have been using syncbnb for 6 of my channels, works like clockwork

5,0 7 anni fa

Commenti: Helps in time management, and accuracy of bookings. It syncs all my channels automatically and within minutes, so that I do not have to worry about double bookings

Aspetti positivi:

I am busy at work and with no time to check my channels. So I like that it syncs my bookings immediately and I do not have to worry any more about double bookings. Since I joined, I have not had to make cancellations like before and I only need a few minutes in a day to respond to messages.

Aspetti negativi:

I wish it has some analytics on bookings to show occupancy levels..for now I have to calculate manually

Risposta di Hosthub

6 anni fa

Thank you Titus! Reports and stats are available by now! Enjoy!

Tadlee
Apartment Host (USA)
Industria alberghiera, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Customer Service is amazing

5,0 3 anni fa

Commenti: I have increase my revenue by being able to host to various channels.

Aspetti positivi:

I feel like I have a whole staff (Hosthub) waiting to serve and help me.

Aspetti negativi:

VRBO sometimes lags in synching calendars by a few minutes.

Risposta di Hosthub

3 anni fa

Thank you Tadlee for your amazing review! We are so happy that your revenue has been increased by listing your property in many channels. The Hosthub team will always be there for you!

Utente Verificato
Utente LinkedIn Verificato
Contabilità, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Irresponsable team and not reliable product

2,0 5 anni fa

Commenti: Very poor. Initially it was positive but it has degraded quickly once problems and bugs started appearing.

Aspetti positivi:

The promisses of features and reassurances of guarantees such as " Rate Management World class technology that enables amazing features"

Aspetti negativi:

They have recently launched API integrations with price and calendar with a few platforms. The integration us faulty and results on the loss of 3 x bookings worth $600 dollars. They continued blamed Airbnb. however, they provided written reassurances the issue were 100% resolved but it keeps occurring. Promissies are not true. Consider using it carefully.

michael
Owner (Thailandia)
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Highly satisfied

5,0 4 anni fa

Aspetti positivi:

Ease of use, simplicity of whole program, no thousands of options i will not need and will make cost increase. Proximity and reliability of technical service. Extremely friendly. Excellent service after sale. I appreciate we do have the feeling there’s anytime someone on the other side ready to help with your issue, even with my GMT+8

Aspetti negativi:

Nothing i did not like. An IOS app will be fantastic 🙂👌🏼

Risposta di Hosthub

4 anni fa

Thank you for your kind words, Michael. It fuels our passion even more. We wish you many happy bookings!

Priscilla
Bookings Manager (USA)
Industria alberghiera, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Set Yourself Free

5,0 4 anni fa

Commenti: Fast, easy deployment with adequate customer support.

Aspetti positivi:

Ease of calendar synchronization across multiple platforms, ease of deployment.

Aspetti negativi:

Pricing sync with multiple platforms is in development and once nailed will be a huge boost to the value of this product. Calendar sync is its core value but new features like Price Sync are coming online quick.

Risposta di Hosthub

4 anni fa

Thank you, Priscilla! Your feedback means a lot to us! We always strive to deliver the best services and best customer support.

Utente Verificato
Utente LinkedIn Verificato
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

I use it to sync AirBnb and Booking.com caledars of my privat accomodation. It's working great.

5,0 7 anni fa

Commenti: I can have AirBnb online booking switched on with no overbooking problem between AirBnb and Booking.com portals, getting more bookings (and earn more money of course).

Aspetti positivi:

It has nice and simple user interface. It is easy to setup listings and channels. Support is willing and helpfull.

Aspetti negativi:

I dont like to put my passwords of my hands and this software needs it to access the callendars. But now I have used it for months with no problem, so I stopped to be paranoid with this particular software :).

Risposta di Hosthub

6 anni fa

Thank you ! We really appreciate your words and your feedback!

Dimitris
Owner (Grecia)
Proprietà immobiliari, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Friendly interface/ excellent app

5,0 4 anni fa

Aspetti positivi:

It’s very effective and functional in organizing my properties which allows me time to do other things.

Aspetti negativi:

I don’t have a negative comment to add concerning this program.

Risposta di Hosthub

4 anni fa

Online reviews from awesome customers like you will help us improve and make a huge difference to our company. Thank you!

Angie
Owner (UK)
Industria alberghiera, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great for synchronising my holiday let

5,0 4 anni fa

Commenti: Great!

Aspetti positivi:

It is on the ball if there is a failing with one of the platforms ie Airbnb they let me know, they are ahead of the game.

Aspetti negativi:

Maybe take on other holiday agents. So more channels.

Risposta di Hosthub

4 anni fa

Thank you, Angie! It's our priority to continue providing top-notch services to customers like you.