--- description: Scopri le funzionalità di YouScan, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: YouScan - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per social media monitoring](/directory/31028/social-media-monitoring/software) > [YouScan](/software/173036/youscan) # YouScan Canonical: https://www.capterra.it/software/173036/youscan Pagina: 1/6\ Avanti: [Pagina successiva](https://www.capterra.it/software/173036/youscan?page=2) > Altamente accurato e intelligente, YouScan aiuta i marchi ad ascoltare i social media e a ottenere informazioni visive per prendere decisioni basate sui dati. > > Conclusione: valutazione di **4.9/5** stelle assegnate da 114 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza YouScan? Grandi marchi e agenzie ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.9/5** | 114 Recensioni | | Facilità d'uso | 4.8/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 5.0/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.6/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.7/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: YouScan - **Area geografica**: Egkomi, Cipro - **Anno di fondazione**: 2009 ## Contesto commerciale - **Prezzo di partenza**: 499,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: inglese, portoghese brasiliano, spagnolo, ucraino - **Paesi disponibili**: Albania, Andorra, Anguilla, Antigua e Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrein, Barbados, Belgio, Belize, Bermuda, Bielorussia, Bolivia, Bosnia ed Erzegovina, Brasile, Bulgaria, Canada e altri 91 ## Funzionalità - Analisi competitiva - Analisi dati della campagna - Analisi dell'audience - Analisi delle sensazioni - Analisi delle tendenze - Analisi visiva - Coinvolgimento dei clienti - Creazione di report/analisi - Dashboard - Filtro per parole chiave - Gestione dei contenuti - Gestione della reputazione - Gestione di feedback negativi - Integrazione di social media - Monitoraggio dei social media - Monitoraggio del coinvolgimento - Monitoraggio del marchio - Monitoraggio della concorrenza - Parametri prestazionali - Raccolta dati multi-canale - Real-Time Notifications - Rendicontazione e analisi statistiche - Report personalizzabili - Segmentazione del pubblico di riferimento - Visualizzazione di dati ## Integrazioni (8 in totale) - Freshdesk - HubSpot CRM - Instagram - Meta for Business - Microsoft Teams - Slack - Twitter/X - Zendesk Suite ## Opzioni di supporto - Email/Help desk - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per social media monitoring](https://www.capterra.it/directory/31028/social-media-monitoring/software) ## Categorie correlate - [Software per social media monitoring](https://www.capterra.it/directory/31028/social-media-monitoring/software) - [Software per tool di analisi dati per social media](https://www.capterra.it/directory/31655/social-media-analytics-tools/software) - [Software di social listening](https://www.capterra.it/directory/33397/social-listening-tools/software) ## Alternative 1. [Brandwatch](https://www.capterra.it/software/157048/brandwatch) — 4.2/5 (255 reviews) 2. [Sprout Social](https://www.capterra.it/software/121447/sprout-social) — 4.4/5 (606 reviews) 3. [Blabla](https://www.capterra.it/software/1079603/Blabla) — 5.0/5 (9 reviews) 4. [facelift](https://www.capterra.it/software/150410/facelift) — 4.4/5 (131 reviews) 5. [Reputation](https://www.capterra.it/software/167624/reputation-com) — 4.4/5 (184 reviews) ## Recensioni ### "A monitoring tool designed to support professionals in their work" — 4.0/5 > **Alessandra** | *20 marzo 2026* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Among the main strengths are certainly its ease of use, combined with the ability to carry out different types of analysis thanks to access to an extensive database. The application of filters is particularly valuable, as it allows users to select the desired level of analytical detail and offers a high degree of customization. In addition, the Insight Co-pilot feature helps quickly retrieve information and supports high-quality qualitative analysis. > > **Inconvenienti**: One weakness I noticed lies in the limitations of Instagram monitoring, which depends on the presence of hashtags in posts and therefore narrows the overall monitoring scope. > > I use YouScan for work on a daily basis and, overall, I am very satisfied with it. Having also tried other monitoring tools, I would recommend YouScan to anyone who needs to carry out social listening analyses, whether simple or complex. The interface works well and its monitoring capabilities are strong. The platform offers a high degree of customization, meeting virtually any analyst’s needs. On the few occasions when my team and I needed support, we received it quickly. For all of these reasons, I can say that my overall experience has been excellent. ----- ### "One of the best social listening tools in the biz\!" — 5.0/5 > **Maggie** | *14 maggio 2026* | Marketing e pubblicità | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: YouScan is a fantastic social listening tool. I love how easy it is to use, how robust its features are, and the small details they've included in the dashboards that really work well for social media managers. I also think their support team is some of the best I've worked with in the business, making it easy for the entire team to learn how to use these features. > > **Inconvenienti**: So far, no big complaints about how YouScan works. The only thing I wish for more of was an understanding of which features need to be add-ons and topics. > > Overall, I am really happy with our experience with YouScan\! It's been an invaluable service that's been added to our team workflows. ----- ### "YouScan is a first-rate social listening service" — 5.0/5 > **Ann** | *13 aprile 2026* | Ricerca | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: YouScan prioritizes social media listening across a wide range of the most-used platforms. The support and customer service is top-notch, as well. > > **Inconvenienti**: It's inconvenient to have to re-authorize social media account access every three months, but it is understandable. > > Overall, YouScan is a high-value vendor for us. It aligns with our research-focused model and supports both ongoing monitoring and targeted projects. The breadth of social media platforms covered is one of its strongest advantages. In our experience, no other service provides comparable access across platforms and languages. The data is close to real time, which allows us to follow developing conversations without delay. For clients who are sensitive to reputation shifts, that immediacy is important. The filtering capabilities are also robust. We often work on complex topics so being able to refine searches and adjust queries as projects evolve is essential. We maintain long-term monitoring topics for legacy clients, and we also build short-term topics for project-based research. The platform supports both. The audience and author views are particularly helpful. We need to understand who is driving a conversation, who is engaging, and how influence spreads. The ability to review authors, engagement levels, and related posts within a defined time frame supports the analytical work we deliver to clients. Support has been consistently responsive and practical. As long as social listening remains part of our client work, we expect YouScan to remain our primary platform. ----- ### "Excellent social listening platform" — 4.0/5 > **Sarah** | *19 settembre 2025* | Beni di consumo | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: We use this tool to do our social media listening, and it's been a game-changer. We've been able to find and participate in conversations that we would have otherwise missed. The starter plan is a great value\! The visual and audio insights are something we couldn't find with other social listening platforms. > > **Inconvenienti**: Compared to other social listening platforms, the UX isn't the best, and it can be a little clunky. I would not recommend it for team members who have a hard time learning new technology. I also wish there were a mobile app. The website doesn't work well on a mobile device, and being able to access insights on the go is paramount for social media teams. > > Overall, we are very happy with YouScan and look forward to unlocking more insights for our brand. They have already added several new features since we started our plan with them, and we can't wait to see what's next. ----- ### "Effective AI‑Driven Social Listening" — 5.0/5 > **Lubica** | *18 marzo 2026* | Beni di consumo | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: AI features increase speed \& quality --\> Insights Copilot helps team to get to insights faster and improves the overall quality of outputs. Query Assistant is a great helper when creating queries: The Query Assistant is highly appreciated, especially when building or refining more complex queries. It helps users structure logic correctly and speeds up the setup phase. Targeting consumer‑generated content is easier: Filters—especially Word of Mouth—are valued for focusing on authentic consumer conversations and reducing noise. Out‑of‑the‑box outputs help: The Digest and a more comprehensive word cloud are appreciated, reducing the need to build everything from scratch. Strong, responsive support: Fast, high‑quality responses from YouScan’s team > > **Inconvenienti**: Insights Copilot examples: Provide more examples, avoid duplicates, ensure examples fit the insight summary and draw from broader sources. In some cases, too few examples are shown compared to the available mention base. Visual insights often are too sensitive when reading the OCR and with that we usually get a lot of noise. Would be great to have option how to show only what we want to show and eliminate irrelevant visual content. > > YouScan has proven to be a strong upgrade to our previous social media listening approach, primarily due to its user‑friendliness and AI‑driven insight generation, which contributed to its selection as the new SML provider after pilot testing and RFP evaluation. The tool significantly reduces manual effort compared to traditional keyword‑based social listening and enables us to ask more open, business‑oriented questions, supported by AI‑generated summaries and examples of real consumer mentions YouScan supports multilingual analysis through built‑in translation, enabling cross‑market analysis in English and reducing dependency on local‑language expertise for initial insight generation. ----- Pagina: 1/6\ Avanti: [Pagina successiva](https://www.capterra.it/software/173036/youscan?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/173036/youscan) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati