--- description: Scopri le funzionalità di OpenTable, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OpenTable - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per prenotazioni](/directory/20032/reservations/software) > [OpenTable](/software/17313/opentable-for-restaurants) # OpenTable Canonical: https://www.capterra.it/software/17313/opentable-for-restaurants Pagina: 1/54\ Avanti: [Pagina successiva](https://www.capterra.it/software/17313/opentable-for-restaurants?page=2) > Piattaforma di gestione delle prenotazioni nei ristoranti che consente agli utenti di gestire liste d'attesa, prenotazioni di tavoli, ospiti e cronologia delle visite, account e molto altro ancora. > > Conclusione: valutazione di **4.7/5** stelle assegnate da 1322 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza OpenTable? Piattaforma basata sul cloud che consente ai ristoranti di tutte le dimensioni di gestire prenotazioni, liste d'attesa, prenotazioni di tavoli, ospiti e informazioni, cronologia delle visite, opzioni di posti a sedere, consigli, account e altro ancora. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.7/5** | 1322 Recensioni | | Facilità d'uso | 4.7/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.5/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.6/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.6/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: OpenTable - **Anno di fondazione**: 1998 ## Contesto commerciale - **Prezzo di partenza**: 149,00 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: francese, giapponese, inglese, italiano, spagnolo, tedesco - **Paesi disponibili**: Australia, Canada, Emirati Arabi Uniti, Francia, Germania, Giappone, Irlanda, Italia, Messico, Paesi Bassi, RAS di Hong Kong, Regno Unito, Singapore, Spagna, Stati Uniti, Taiwan, Thailandia ## Funzionalità - Accesso da dispositivi mobili - Assistenza clienti - Avvisi/Notifiche - CRM - Creazione di report/analisi - Database clienti - Elaborazione di pagamenti - Email Reminders - Fatturazione e contabilizzazione - Gestione degli ordini - Gestione dei calendari - Gestione dei premi - Gestione dell'inventario - Gestione delle prenotazioni - Gestione delle prenotazioni - Gestione delle promozioni - Gestione delle tabelle - Kitchen/Menu Management - Messaggistica via SMS - Monitoraggio degli ordini - Note di prenotazione - Ordini online - Pagamenti online - Prenotazioni di gruppo - Prenotazioni online - Programma di fidelizzazione - Promemoria - Promozione sui social - Punto di vendita - Rendicontazione e analisi statistiche ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per prenotazioni](https://www.capterra.it/directory/20032/reservations/software) ## Categorie correlate - [Software per prenotazioni](https://www.capterra.it/directory/20032/reservations/software) - [Software per fidelizzazione dei clienti](https://www.capterra.it/directory/10031/customer-loyalty/software) - [Software per la gestione delle liste d'attesa](https://www.capterra.it/directory/31495/waitlist/software) - [Software per la gestione di ristoranti](https://www.capterra.it/directory/20026/restaurant-management/software) - [App per cibo a domicilio](https://www.capterra.it/directory/30861/food-delivery/software) ## Alternative 1. [Booqable](https://www.capterra.it/software/138689/booqable) — 4.8/5 (1187 reviews) 2. [Mindbody](https://www.capterra.it/software/40229/mindbody) — 4.0/5 (2993 reviews) 3. [Simphony POS](https://www.capterra.it/software/202814/oracle-micros-simphony) — 4.2/5 (26 reviews) 4. [Acuity Scheduling](https://www.capterra.it/software/128285/acuity-scheduling) — 4.8/5 (5757 reviews) 5. [Toast POS](https://www.capterra.it/software/136301/toast-pos) — 4.1/5 (554 reviews) ## Recensioni ### "Super-easy to use" — 5.0/5 > **Lee** | *17 giugno 2022* | Marketing e pubblicità | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: This is great system to manage table bookings for a restaurant, with lots of marketing options. Once it's set up, it takes the hassle out of managing bookings and it's easy to also manually add bookings and block off tables. It's also good for CRM. And there's the option to generate reports and extract data for mailing lists. > > **Inconvenienti**: The set up can be quote tricky, but once it's done, it's super-easy to manage. > > After lots of research, it's one of the best systems out there for restaurants. And great value for money. ----- ### "The leading restaurant booking system" — 4.0/5 > **Mark** | *15 ottobre 2025* | Ristoranti | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: OpenTable is clearly the industry leader when it comes to restaurant reservation systems. It is easy to learn how to use and we can switch easily between our two restaurants within the same app. There are rarely any issues with the software and orders and table status are updates live across all devices, meaning that I can even see all the live tables from my phone when at home. OpenTable is not the cheapest booking system but when customers book through your own network (your own website) it costs a lot less. Any staff who are permitted to make changes can have their own log in for security reasons. It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact for marketing is very useful too. > > **Inconvenienti**: The cost involved when customers book through the OpenTable network. This is £2 per cover in addition to the monthly fee. > > Overall, I am very pleased with OpenTable. I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system. It is always easy to get in touch by phone with an expert from OpenTable who can explain how to do various things. ----- ### "Must Need App for Dinning" — 5.0/5 > **Louise** | *29 giugno 2026* | Marketing e pubblicità | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: What I liked most about OpenTable was how easy it made managing reservations and table availability in real time. The platform streamlined the booking process for both staff and guests, reduced scheduling conflicts, and improved the overall dining experience. The user-friendly interface and automated confirmations also helped save time and increase operational efficiency. > > **Inconvenienti**: What I liked least about OpenTable was that some features and integrations required additional costs, which could add up over time. There were also occasional limitations with customization options and reporting capabilities, making it more difficult to tailor the platform to specific operational needs. > > My overall experience with OpenTable has been positive. The platform made reservation management more efficient and provided a convenient booking experience for guests. Features such as real-time availability, automated confirmations, and table management tools helped streamline operations and improve customer service. Overall, it has been a reliable solution for managing reservations and enhancing the guest experience. ----- ### "Open Table Review" — 3.0/5 > **Utente Verificato** | *5 dicembre 2025* | Servizi ai consumatori | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: I like that you can make reservations in the app and you will get notifications of upcoming events. It will also include in your calendar > > **Inconvenienti**: Open table has very often not saved my log in info and I have had to create new log ins because I had issues gaining access to the correct passwords. ----- ### "A Trusted Tool for Restaurant Visibility and Reservations" — 5.0/5 > **Radha** | *27 aprile 2026* | Servizi legali | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: What I liked most about OpenTable was its ease of use and wide reach. The platform makes managing reservations straightforward for both guests and staff, and its large, established user base helps drive consistent visibility and bookings. I also appreciated the real‑time reservation management, guest preferences tracking, and reliable integrations, which made front‑of‑house operations more efficient and improved the overall dining experience. > > **Inconvenienti**: What I liked least about OpenTable was the cost structure, particularly for reservation and cover‑based fees, which can add up quickly for busy restaurants. Additionally, there was limited flexibility around customization and branding, and restaurants often felt dependent on the platform’s ecosystem, with less control over direct customer relationships compared to other tools. While the system is reliable, some features and changes also felt restrictive unless you upgraded to higher‑tier plans. > > Overall, my experience with OpenTable was positive and reliable. It’s a well‑established platform that excels at reservation management, offering a smooth and familiar experience for both diners and restaurants. The real‑time booking system, guest management features, and broad customer reach made it an effective tool for maintaining visibility and streamlining front‑of‑house operations. That said, the cost structure and limited flexibility stood out as challenges, especially for busy restaurants or those wanting more control over branding and direct customer relationships. Despite this, OpenTable remains a dependable, industry‑standard solution that delivers consistent results, particularly for establishments prioritizing exposure and ease of use. ----- Pagina: 1/54\ Avanti: [Pagina successiva](https://www.capterra.it/software/17313/opentable-for-restaurants?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/17313/opentable-for-restaurants) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati