Auto Decision Platform

Extremely Robust

Aspetti positivi:

Auto Decision Platform offers a wide variety of integrations in an easy-to-use interface.

Aspetti negativi:

Have not evaluated the software extensively enough to find any cons yet.

Good solution for small organization

Aspetti positivi:

Compliance features, support team, ease of use, PEO/co-employment models

Aspetti negativi:

Only applies to US staff; we need to use a separate system to house all international staff information in once place.

ADP is a very basic HRIS system

Aspetti positivi:

ADP has pretty basic features that suffice for basic HR purposes.

Aspetti negativi:

Integration and customer support is not where it needs to be.

Bringing Global Payrolls Together

Aspetti positivi:

Provides great products for Payroll solutions, specifically when it comes to Global Payroll.

Aspetti negativi:

I guess the overall customer service could use some work.

I was hired at a time of transition and onboarded with two systems

Aspetti positivi:

I was hired in November and my company was transitioning software platforms January 1st so I basically had to onboard twice, with both platforms. ADP was easy to use, the user interface was minimal so easily navigable, but the provided information was comprehensive.

Aspetti negativi:

As a user, there isn't much to dislike about ADP. Its minimalist nature makes it easy to quickly find the information I need.

ADP Review

Commenti: We utilise the ADP as part of our decision process. it hosts some rule sets and works as an intermediary between us and the credit bureaus. The ADP enabled us to get up and running in an efficient and timely manner.

Aspetti positivi:

Ease of use, being able to change items within the system without the need for a development team. Means we can deploy changes without delay

Aspetti negativi:

huge rulesets can be a bit cumbersome to implement, this the sacrifice you pay for ease of use.

THe Most Comprehensive Product on The Market

Aspetti positivi:

I like the breadth of options available within this product. Truly, the sky is the limit once the user has a defined process that they want to achieve. I have yet to find a dataset I needed that I could not pull efficiently.

Aspetti negativi:

While the infinite number of options is most assuredly a pro, they can also be a little overwhelming especially if you are new to this type of software. However, my experience with customer service has been top-notch. They are by in large very knowledgeable, friendly, and can pinpoint a solution quickly.

ADP Services

Commenti: We are using it for analyzing, reports and decision making.

Aspetti positivi:

The product is very easy to use. The product is user friendly for all levels of experience at the associate levels. Training is easy and quick.

Aspetti negativi:

I would enjoy if it would intergrade with more 3rd party software programs.

Needed a few tweaks but overall good

Commenti: Overall, it's been a good experience and I have no complaints.

Aspetti positivi:

I have been using it at work at it does a good job of keeping me organized and on top of my day. I can use it on my phone which is good.

Aspetti negativi:

Sometimes is not as straightforward as I want it to be. I have to call for assistance but that was okay.

Building efficiencies to scale

Aspetti positivi:

Once implemented, the software allows for business rules to be implemented with simple drag and drop processes. More complex decisioning is also catered for with full detailed output for those who want to code full workflows based on outcomes.

Aspetti negativi:

Some initial integration teething problems but were sorted well

Great interface

Commenti: Great product with a great inter that is user friendly

Aspetti positivi:

This software was very user friendly. I didn't have any training with it and I was able to understand it easily.

Aspetti negativi:

I experience no hurdles that couldn't be solved or handled with searching or their customer service.

ADP Review

Commenti: Replacing decision engines for lending decisions, helping us reach lending decisions quicker with a better process.

Aspetti positivi:

The ease of programming a decision engine on the software. Flow of the engine is easy to understand and control yourself.

Aspetti negativi:

Not a clear guide of how to program your own variables. It seems to be more of a trial and error type programming basis.

Constantly Improving

Commenti: ADP continues to assess their customer's needs and make improvements. That's all I can ask for and I have been happy with them so far.

Aspetti positivi:

ADP has consistently been improving on the visibility of key information and metrics, allowing users to get insights into their usage data and access key documentation through easy navigation.

Aspetti negativi:

As with any platform that makes significant improvement it has been hard to find certain options that you may have been used to before. It is actually easier for newer users than older ones.

Very professional software with a great support team

Aspetti positivi:

Straight forward from the start Easy to navigate. Logical to customise. Quick and easy integration process. Team were very forthcoming in helping get us to the start line.

Aspetti negativi:

Initially it took some time to get the hang of the rules setup but with the help of the support it was fairly easy to master.

Very flexible system without the upfront fee barriers

Aspetti positivi:

No large upfront development fees Ability to keep control over your own smaller changes without having to wait on a developer Flexibility you can build into the system

Aspetti negativi:

Limited base support hours compared to our opening hours Limitations on accessing the system outside our usual places of work

Very Helpful

Commenti: I have been using ADP for 6 years, I would recommend it despite its few flaws.

Aspetti positivi:

ADP is a useful software that does not take a lot of time to learn. The mobile version works pretty well.

Aspetti negativi:

The mobile version does not allow you to do everything that you can do online. This can be frustrating.

very good software that we recommend

Commenti: We gain autonomy of programming more rules and have the facility to test different strategies with the available passive engine capability.

Aspetti positivi:

The support on the begging of the relationship with the programming is amazing

Aspetti negativi:

The time on release and fixing some issues when we are implementing new brands could be improve .

Best of everything!

Aspetti positivi:

The navigation is super easy and a layman could also understand what to find where.

Aspetti negativi:

The user interface is good but can be modified for a better customer experience.

Simple

Aspetti positivi:

Simple to sign up and use, but thorough enough to get you where you are going.

Aspetti negativi:

Doesn't always show you what you're trying to get into

Company recently transferred to ADP

Commenti: I have had a great experience with ADP so far. Everything is laid out in a way that is very easy to understand and follow.

Aspetti positivi:

My company recently transferred to ADP and it has been a very seamless transition. It was easy to enter my information and the UX/UI is great.

Aspetti negativi:

I have not found anything I don't like about ADP yet since I just started using it. I will explore the software more.

Easy to use

Aspetti positivi:

Easy to use. Didn't need tutorial to figure out how to use it.

Aspetti negativi:

Never encountered a problem while using this.