Blink

BLINK IS AMAZING!

Commenti: [SENSITIVE CONTENT HIDDEN] is great! I think our company can do more, but Blink has done their part and is always offering the resources needed to be successful.

Aspetti positivi:

I love how easy it is to use! I can schedule my posts in the future and allow users to see all of the information they need in one place.

Aspetti negativi:

Although the software is easy to use, it can be hard to remember all it has to offer. I recently saw that you can view user profiles. Maybe if the name wasn't black and made it seem like you could click on it there would be more engagement. Also, if someone posts to the feed it would be cool to see what they have posted on the feed also in their profile! If would also be cool if we could filter by top posts, or most likes, or #'s.

Good for company communication, not finished for instant messaging and daily usage

Commenti: If I have to describe Blink about our usage in Kuba, it is a, instant messaging application with feed.
Really, if our directors didn't force us to use it, I think we would use google Hangout instead, for a better integration, search, with the reste of google suite.

Aspetti positivi:

I really like the concept of feed to allow official communication in the same tool than chat, without sending email. It create a community feeling.

Aspetti negativi:

- Searching some discussion with someone is not easy (What we discussed 4 days ago on the chat ?) - I haven't capability to mark a discussion as "unread" (I open the discussion on my phone, see somthing I will have to analyse before answering, I have to send email to me to think about that) - When I do some mistake on a sentence, I have to click on edit, so use the mouse, instead of just use the up arrow, like in softwares like discord, that is very simplest to edit. - For integration with a tool, I need administrator to allow me to do something (i.e jira) so I'm not free to use all capabilities of Blink. - If I join files in a discussion, I can't arrange them, so theorically we have to create one different chat for each subject, but to search a chat from people name, I have always to click on "see all chats", so use the mouse, that is break the user experience from my point of view.

Fine for communications, lacking in other features

Commenti: More casual internal communications and email but very primitive. Newsfeed is good but difficult to search so only really works for real-time updates. Lack of ability to share files properly limos use severely and the ‘hub’ feature is too basic as it does not allow the creation of pages to view only upload of docs. The admin and access level features are not rounded enough, it’s all or nothing!

Aspetti positivi:

Simple IM app and the newsfeed like appearance of the home page. Some limited integrations, calendar works well.

Aspetti negativi:

Lacking in support for 3rd party apps, no ability to view documents in the app only have attachments.

Great Collaborative tool

Commenti: i enjoy using Blink, this is a great tool and has come into its own through the recent Pandemic for sharing information etc with each other and reporting on a live and ever changing daily position.

Aspetti positivi:

the home feed page for seeing and sharing what is going on in and around the business.

Aspetti negativi:

The initial phase I struggled to search for specific items referred to, and sharing that with others in the business.

A great Intranet for the whole company

Commenti: This keeps ALLLL of our employees together in one place with all the updates in our company. Where we can share and chat with each other. It also is great to have all of our documents needed to HR and safety if someone needs to fill out a report or find info. This is all especially helpful during and after COVID and working remote.

Aspetti positivi:

The ability to communicate to my whole team quickly as well as the mobile app so I get notifications when I am not around my computer or need to check something.

Aspetti negativi:

I don't like that you have to name each chat "group". It should be an option but not mandatory. Just causes one more step when reaching out to a team member quickly.

Perfect solution for remote workforce

Commenti: Using Blink has revolutionised how we have both communicated with our staff and more crucially how they communicate with us. We have been able to get a consistent message out, instantly, which is something we've never achieved before. However being able to receive feedback from all members of staff has brought a new dimension to our staff relationships

Aspetti positivi:

The simplicity of the software is amazing. The roll out process to frontline staff takes less than a minute as it is so obvious and intuitive. The speed that it performs without fail is amazing and the constant improvements to functionality are great

Aspetti negativi:

Not sure I can put anything here - every snag we've come up the Blink team have worked around and found solutions.

Excellent! Zero Complaints!

Commenti: Just prior to the start of the COVID-19 pandemic and restrictions put in place, our company anticipated needing a way to communicate internally with our staff and contractors about rapid changes to our workplace and daily lives. Most of our staff are front-line workers and do not have company email accounts. Our internal scheduling app that we use for hourly staff did not have the ability to upload attachments or allow staff to respond to high alert notifications. Setup was quick and easy. We were able to test Blink for free prior to committing to it, but knew immediately that it was perfect for our needs. Now, several months into the COVID-19 crisis, we've seen a shift from senior staff using the app solely for important internal communications, to all staff using it for staff recognition, company highlights, events, contests, motivational and uplifting posts, etc. It helps keeps our employees engaged and informed, allowing everyone to have a voice, and it seems to help boost employee morale.

Aspetti positivi:

- Ability to share and communicate with all employees or with individual teams - Quick and helpful responses from Blink staff/developers -- willingness to go above and beyond to meet our company's needs - Allows for multiple administrators at different levels - Ease of use - Ability to communicate privately -- staff can even contact our CEO and get a real-time response - Real-time chat - Search feature - Ability to use on smartphone and PC

Aspetti negativi:

When we first started using Blink, posts were limited to one attachment each, which has since been updated. Blink has evolved quickly and quite honestly we have zero complaints.

Blink has solved our communications challenges

Aspetti positivi:

Blink has allowed us to bring together our workforce of 300+ people, who are all spread across the country, into one place where they can engage with not only each other but corporate messaging too. We've found the chat functionality is particularly useful and has cut down our email traffic significantly. It's a great way to get quick information out to the right people, at the right time. I also cannot speak highly enough of our account manager [SENSITIVE CONTENT HIDDEN] who was there with us every step of the way from original thoughts right through to the launch day. Her support enabled us to get the platform right for us before rolling out to staff, which has led to our workforce being highly engaged with the platform.

Aspetti negativi:

I'm looking forward to seeing the hub landing pages launched which aren't available quite yet but I've been told by our account manager that they are in the pipeline.

A Surprise Underdog Comes Through

Commenti: I believe we made a great decision by choosing Blink and I would recommend them to any other company looking to up their communication game.

Aspetti positivi:

In searching for a new communication platform, I thought I knew what I was looking for and which company I would go with. Blink was added as just another platform for comparison. However, during my first demo, I was convinced this was the right choice. It ticked off all the boxes: top down communication, bottom up communication, side to side communication, individual and group chats, an information repository, and one of the best price points of (in my opinion) even inferior platforms. Plus, they were up front about all costs, so I didn't have to worry about a surprise invoice I would have to explain.

Aspetti negativi:

There are a few small functionality issues I have had since getting into the platform (such as not having control over what shows up under an employee name or what is displayed in the Directory), but I have been assured the team is adding my suggestions to their list and looking into how we can work around the other issues.

Blink is really awesome!

Aspetti positivi:

Blink provides me with an excellent way of communicating with colleagues and getting company updates out to the wider business. I find it better than email as it has a more natural flow and much more efficient as you can create multiple relevant chats and groups for all your requirements. Notifications are great and it intergrates with all my other apps.

Aspetti negativi:

I'm looking forward to the getting an update to enable messages to be sent after being offline, this would enable Me to use offline and keep up to date with chats.

Blink - an easy to use and intuitive product that makes day to day business that much easier!

Commenti: Excellent - just an easy to use and intuitive platform!

Aspetti positivi:

Blink is very easy to use for instant conversations and messaging, also very easy to start an instant meeting, a simple forward slash and you are good to go. The product also makes it easy to set up group chats and this can be done on the fly in the middle of a meeting without too much effort. Also has some nice aesthetic features,e.g. throwing confetti! I also like the fact that the developers look for ongoing feedback to further enhance the product, as this product grows it will become even better and more established. Interesting enough people now talk about sending blinks and setting up blink meetings - the name is becoming synonymous with what it does and replacing the typical grammar.

Aspetti negativi:

For some reason, it is easier to use on the phone than the PC itself. Every time you hit the return button on the PC it sends that as a blink when actually it might be you starting a new paragraph. Other than this minor issue I don't have anything too negative to say!

Easy Communication Platform

Commenti: Blink is easy to use and very user-friendly.

Aspetti positivi:

Blink allows us to have our own internal communication platform that allows not only supervisors to share information, but also allows employees to share pictures, posts, and more.

Aspetti negativi:

I would like to be able to use different fonts and colors on posts!

A user friendly platform for our multi national team.

Commenti: Blink has brought our internal comms platform up to date with a familiar, easy to use interface.
The support from the Blink team during set up was very good, and ongoing Tech Support prompt and positive.

Aspetti positivi:

The Feed has provided an excellent platform for colleagues as well as our Comms team to share company news. We are able to measure via Analytics how this has improved engagement via Likes and Comments. Users familiar with SM platforms feel immediately at home. The Hub delivers a major part of what we wanted to achieve in terms of sharing material across our multi national offices and has become our single source of truth. The ease of use is such that little or no user instruction has been required. As an Admin there is virtually no learning curve when setting up users, or populating content. Having multiple methods of signing users up is useful where colleagues are factory/office/home based.

Aspetti negativi:

We would like more flexibility in the Directory in terms of displaying multiple contact numbers i.e internal phone extension, mobile and direct dial numbers. A calendar with room booking functionality would be good. We have yet to integrate with company systems so cannot comment at this time.

Blink- The way forward for all employers

Commenti: Our company experience has been positive, the product is easy to use and has started to provide us with some of the key results we have been looking for.

Aspetti positivi:

The ability to easily communicate with all members of the team right across the business.

Aspetti negativi:

Forms and form development could be improved.

Blink delivered what we needed

Commenti: Tremendous and reliable customer service from Day 1 to present. [SENSITIVE CONTENT] was great to work with and always available to assist with our implementation and continued to follow up and reach out to me well past our kick-off date.

Aspetti positivi:

As a fast-growing company, Blink allowed us to create a single point of internal communication to reach outside of the traditional email and messaging platforms. We were able to share company news, team or individual kudos in no time and share the exciting news.

Aspetti negativi:

I would like to have pdfs upload with a screenshot rather than an icon

Mostly used for the chat

Aspetti positivi:

The chat is our most used feature by far.

Aspetti negativi:

With most colleagues working remotely, Blink is our most critical comms software. Not being able to see who is online/available, busy, or away on leave is very frustrating (and seems like an easy addition).

Good as an internal social media feed

Commenti: Love the tool and the team behind it!

Aspetti positivi:

Great way to send company-wide info on an easy-to-use easy-to-access platform - simple and fast

Aspetti negativi:

Although it has continued to improve add-on wise, ease-of-use desktop vs mobile as well as accessibility feature upgrades, Blink would benefit from more collaborative work tool integration such as video-recording features, creative workspace options/wikis like canva, to enable more team dynamics.

Good but room to be better!

Aspetti positivi:

Blink is a really good business communications tool, some pros of the platform are: - Good, customisable interface - You can now filter and search posts by person - Directory of colleagues

Aspetti negativi:

There's some areas Blink could improve by thinking about functionality for the user and the needs of big organisations e.g. - You can't disable notifications from specific people - You can't disable notifications by day of the week, only by time - get posts on weekends - As our company is so big it can get really messy and flooded, more filter options could be beneficial

Professional Network

Aspetti positivi:

Easy to reach all employees, good tool for collaborating and sharing information quickly across the organisation.

Aspetti negativi:

No real negative feedback, the product does what it is suppose to.

Blink review

Aspetti positivi:

Easy to chat internally across the business

Aspetti negativi:

No 'message read' feature to see if message has been acknowledged

Blink user

Aspetti positivi:

Easy communication with team and other members of the organisation

Aspetti negativi:

see info that is unnecessary to me. Not being able to see relevant info due to the ammount of info on there

Useful for the organisation

Aspetti positivi:

Easy communication between colleagues and easy to keep up to date with what the business is doing.

Aspetti negativi:

Takes a bit of time customising it to suit and link with the business. Additional ideas and features takes time.

Just Awesome.

Commenti: Helps build teams, gives me a great way to communicate and collaborate.

Aspetti positivi:

It's all the small stuff this does apart from being a great messaging app, naturally builds culture within teams and the business. Gives my people the ability to reach out at any time on any device to ask questions and to be helped. Our EPG is linked (via API) and it's a great way to get good automated snap shots awhile on the move... even alerts. We get the ability to message all our people at once in emergency situations (came in handy when the beast from the east arrived)

Aspetti negativi:

It's quite fresh but still packed with features, the development cycle is really agile. When we have an issue its usually fixed within a couple of days to a week. We hit a couple of bugs in the early days but we were supported and kept up to date on progress.

Great tool for internal comms

Commenti: Blink has been an excellent way of improving our employee communications, it's got people talking more and it's made it much easier for us to provide regular updates and distribute important information to staff. It's been an overall positive experience and I've been so impressed I've already recommended it to colleagues in other businesses.

Aspetti positivi:

Ease of use; format is appealing to employees, so it encourages uptake; ability to store useful documents, forms etc in the Hub so that employees can easily access them.

Aspetti negativi:

It took a while to set up and import all contacts - but the process wasn't that difficult and there was a lot of help at hand from Blink to guide us through it.

Incredible

Aspetti positivi:

This is more than just a messaging app, a great one at that, It enables teams of staff to interact and collaborate with each other enabling a variety of benefits to arise. Some of these benefits include a growth in culture amongst teams and the business, the ability to contact others regardless of time, location or device and the simple yet effective layout of the App has made it more appealing and enjoyable to use. The App allows people to contact all teams during emergency situations. This proves effective during unprecedented events such as the recent 'Beast from the East'. Mostly we like the ceiling of the product. Many products in their early days are plagued with bugs and developmental issues, however, this software has had very few, this is a huge positive as this is rarely the case for new software, this puts the software in a league of its own.