--- description: Scopri le funzionalità di Feedier, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Feedier - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software di customer satisfaction](/directory/30541/customer-satisfaction/software) > [Feedier](/software/173387/feedier) # Feedier Canonical: https://www.capterra.it/software/173387/feedier Page: 1 / 6\ Avanti: [Next page](https://www.capterra.it/software/173387/feedier?page=2) > Il feedback sta tornando. Intrattieni e coinvolgi i clienti con i divertenti sondaggi di Feedier, trasformali in un gioco e falli tornare a essere divertenti. > > Verdict: Rated **4.7/5** by 121 users. Top-rated for **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Feedier? Imprese SaaS, ristoranti, punti vendita, negozi online e molto altro. ## Quick Stats & Ratings | Metric | Valutazione | Detail | | **Nel complesso** | **4.7/5** | 121 Recensioni | | Facilità d'uso | 4.7/5 | Based on overall reviews | | Assistenza clienti | 4.7/5 | Based on overall reviews | | Rapporto qualità-prezzo | 4.7/5 | Based on overall reviews | | Funzionalità | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Alkaweb - **Area geografica**: Lille, Francia - **Founded**: 2018 ## Commercial Context - **Prezzo di partenza**: 60,00 USD - **Modello tariffario**: (Free version available) (Versione di prova gratuita (free trial)) - **Target Audience**: Lavoratore autonomo, 2-10, 11-50, 501-1.000, 1.001-5.000 - **Deployment & Platforms**: Cloud, SaaS, Web - **Lingue supportate**: ceco, danese, ebraico, finlandese, francese, indonesiano, inglese, italiano, olandese, polacco, portoghese, russo, spagnolo, svedese, tedesco - **Available Countries**: Albania, Australia, Austria, Azerbaigian, Belgio, Bielorussia, Bosnia ed Erzegovina, Brasile, Bulgaria, Canada, Cechia, Cina, Cipro, Croazia, Danimarca, Estonia, Finlandia, Francia, Georgia, Germania and 31 more ## Funzionalità - Analisi delle sensazioni - Analisi visiva - Avvisi/Notifiche - Creazione di report/analisi - Dashboard - Domande discriminanti - Domande personalizzabili - Email Marketing - Feedback costanti - Gestione dei feedback - Gestione dei sondaggi - Gestione dell'esperienza del cliente - Gestione della posta elettronica - Gestione delle comunicazioni - Importazione/Esportazione di dati - Libreria di domande - Logica di esclusione - Messaggistica via SMS - Modelli personalizzabili - Moduli personalizzabili - Monitoraggio dei progressi - Monitoraggio del coinvolgimento - Monitoraggio lamentele - Personalizzazione di URL - Quadro della attività - Raccolta di risposte offline - Segmentazione della clientela - Sistema plurilingue - Sondaggi e feedback - Struttura sondaggio CES - Struttura sondaggio CSAT - Struttura sondaggio NPS - Third-Party Integrations ## Integrations (4 total) - HubSpot CRM - Slack - Stripe - Zapier ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Assistenza telefonica - Chat ## Categoria - [Software di customer satisfaction](https://www.capterra.it/directory/30541/customer-satisfaction/software) ## Categorie correlate - [Software di customer satisfaction](https://www.capterra.it/directory/30541/customer-satisfaction/software) - [Software CRM per la gestione dell'engagement del cliente](https://www.capterra.it/directory/30906/customer-engagement/software) - [Strumenti per survey](https://www.capterra.it/directory/30092/survey/software) - [Software per feedback a 360°](https://www.capterra.it/directory/30666/360-degree-feedback/software) ## Alternative 1. [CustomerHero](https://www.capterra.it/software/153472/startquestion) — 4.9/5 (175 reviews) 2. [XM for Customer Experience](https://www.capterra.it/software/152924/customer-frontlines) — 4.6/5 (255 reviews) 3. [Sogolytics](https://www.capterra.it/software/127957/sogosurvey) — 4.7/5 (730 reviews) 4. [Survicate](https://www.capterra.it/software/132914/survicate) — 4.6/5 (99 reviews) 5. [Alchemer](https://www.capterra.it/software/72549/alchemer) — 4.5/5 (317 reviews) ## Recensioni ### "Fancy looking feedback surveys to engage, give and receive\! Love it\!\!" — 5.0/5 > **Ramon** | *20 luglio 2018* | Recommendation rating: 9.0/10 > > **Vantaggi**: - Reward functions to make the customer and ourselves happy: Files, messages (e.g. for sign up details), money or vouchers - Unintrusive engagement functions after completing the survey: ask for sign up for ones newsletter, ask for a rating on platforms of your choice, ask for social media following, ask for a testimonial - Completely brandable with own company design at the top tier plan - Setup a different CNAME for every feedback survey - How easy it is to set everything up -\> just click and choose > > **Inconvenienti**: - For some clients, the playful look and feel of the surveys are phenomenal, for others they may be a bit too fancy. I would like to have different templates with cleaner and more professional versions. - It would be great to have the ability to disable unnecessary extra information like "last question" and "you're the fastest respondent". - Furthermore, I like to display the ratings and the answers to the feedback surveys on my website in a comprehensive but clean way. At the moment it is only possible to display the overall rating. I've heard that they are working on each of this cons. After implementation this software will be perfect for my needs\!\! > > \- Receive feedback regarding courses and events -\> Improve our services - Give rewards and let the customer feel well and connected with our brand -\> Increase sales - Receive ratings, testimonals and social media engagement -\> Raise brand awareness - Do everything in one tool -\> Save time and money ----- ### "Excellent Leading Edge Platform for Getting Feedback" — 4.0/5 > **Ed** | *6 settembre 2018* | Servizi ai consumatori | Recommendation rating: 8.0/10 > > **Vantaggi**: I think it's important that you get feedback from new products that people have paid for. This feedback gives you an immediate reality check on whether you've hit the mark or not. Of course that assumes you are measuring what matters most to the customer. Feedier makes it easy to set up any questions you want. > > **Inconvenienti**: Im wanting more integration with my other platforms. For example, I want to be able to have a WordPress widget that will rotate my testimonials on a page. I want to be able to tag those testimonials and have the widget only display testimonials with a certain tag so they are pertinent to the topic. That said, I also want to direct the person to write testimonials that appeal to a theme. Right now I cant do that. For example I want to be able to have a question that says "What is different in your life now that you are using X product-service?" and I might want a question like "What would you tell someone who is on the fence about X product-service?" the answer to these are unique and would be used in only in the appropriate page on my website depending on the "proof" Im trying to convey. > > They are very personable. They are working hard to make it a great platform. They are willing to hear feedback. And so far they seem intent on sticking with it to make it the "go to" platform for feedback. ----- ### "Unrealiable and Really Buggy Feedback Tool" — 3.0/5 > **Veronika** | *20 agosto 2019* | Gestione formativa | Recommendation rating: 2.0/10 > > **Vantaggi**: The idea behind this tool is great - asking for reviews in an interactive, gamified way, and also offering a reward for submitting a survey. We loved that idea and that's why we decided to use Feedier. I also liked the design and many possibilities of sharing the survey. > > **Inconvenienti**: We've been struggling with it for months now and it cost us completely immoderate amount of effort and time to make it work. Overall problem is mainly that there were problems with the settings - some of them were missing, in a plenty of cases there was a problem with settings loss, we were also experiencing problems regarding the integration to our WordPress website. At the end, there was a continuos problem with data extraction and that's when we decided to stop using it for good. Also, the support didn't help us much, then they stopped responding at all. What is it good for when you can't access the gathered data??? > > Even after months of using it, we're still running into new bugs and problems there. Our team spent literally endless hours trying to making it work - and we never succeeded fully, because of the tool's bugginess\! If you're looking for a tool to gather your feedback with, keep looking. I wouldn't recommend Feedier. ----- ### "A solid contender in the customer feedback space\!" — 5.0/5 > **Nefer** | *17 luglio 2018* | Recommendation rating: 10.0/10 > > **Vantaggi**: I love that you can connect a sub-domain to your survey (aka carrier) so you're left with a professional looking domain like survey.acme.com. You have the option of white-labeling the survey to make it look like a custom solution (great for agencies). Feedier integrates into Zapier which opens up many possibilities for alerting team members and stakeholders and recording data. It's incredibly easy to ask happy customers to post a review on a review site like TripAdvisor, Amazon, Google, Facebook, and the list goes on. This one is the best...Feedier gives you the ability to reward your customer AFTER they submit their feedback (so you're not bribing your customers to leave a review) in the form of a voucher, downloadable asset, a coupon, etc. > > **Inconvenienti**: There are some parts of the survey I would like to customize but currently don't have the option of altering. The language to describe what certain features do is sometimes hard to understand because they are not written clearly, therefore, it makes it hard to see the value of a feature. > > I love the survey presentation is professional, mobile-friendly, and customized to use with my clients. ----- ### "Excellent Tool for Collecting Feedbacks" — 5.0/5 > **Jernej** | *18 gennaio 2019* | Gestione formativa | Recommendation rating: 10.0/10 > > **Vantaggi**: The platform is very user-friendly, and the support is excellent. It makes getting feedback enjoyably. For both: creator and the end user. I have never had a chance to get so many feedbacks in such a short time. Extremely useful in practice. > > **Inconvenienti**: It took some time to get used to the proper use of different types of questions and to put them in the right sequence. Later I found out that different templates can help me to prepare customised feedback forms for different customers. > > I have several financial seminars (https://www.omegafinance.si/blog/shop/) that I need accurate feedback to understand better how participants got my message. It's nice to have a smart system in place which does the hard work for you. It gives me immediate feedback with a lot of insights and suggestions which help me to improve the quality of my training (https://www.omegafinance.si/blog/about-us/). ----- Page: 1 / 6\ Avanti: [Next page](https://www.capterra.it/software/173387/feedier?page=2) ## Links - [View on Capterra](https://www.capterra.it/software/173387/feedier) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data