Chi utilizza HelloBox?

HelloBox is best for all people who are their own brand ambassador. We see especially a high-potent for: - Real Estate Agents - Coaches and Trainer - Local Business Owners

Cos'è HelloBox?

Users are 80% more likely to get in touch with you, when they can use a channel, they already use (according to Entrepreneur.com). HelloBox adds an omnichannel contact widget to every single page of your website.

To reach the most people as effectively as possible, HelloBox provides a wide range of communication channels to let visitors choose the medium they feel most comfortable with.

Our mission is it to make it easier for your website visitors to get the help they want and need.

Dettagli su HelloBox

PixelHub

http://gethellobox.com

Fondata nel 2018

Panoramica dei prezzi di HelloBox

HelloBox è disponibile a partire da 8,00 USD/mese. HelloBox non dispone di un piano gratuito ma offre una versione di prova gratuita. Qui sotto maggiori informazioni sui prezzi di HelloBox.

Prezzo di partenza

8,00 USD/mese

Versione gratuita

No

Prova gratuita

Implementazione

Cloud, SaaS, Web

Formazione

Live Online

Webinar

Documentazione

Assistenza

Orario lavorativo

Online

Caratteristiche di HelloBox

Software per live chat
Branding personalizzabile
Chat proattiva
Condivisione dello schermo
Integrazione di terzi
Modulo offline
Monitoraggio degli utenti di siti web
Profilazione geografica (geotargeting)
Risposte predefinite
Trasferimento/Instradamento

Recensioni su HelloBox

Stai visualizzando 5 di 14 recensioni

Nel complesso
4.5/5
Facilità d'uso
4.6/5
Servizio clienti
4.8/5
Caratteristiche
4.6/5
Rapporto qualità-prezzo
4.6/5
Nicholas I.
Owner, Designer, Marketer
Graphic Design, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    8/10
  • Fonte della recensione 
  • Data della recensione: 7/5/2019

"Great product, just not for my business"

Commenti: HelloBox is a great product, and I would have continued to use it if I just needed my customers to contact me directly or fill out a form to have me contact them at a later date. It just so happens that I need an active 24/7 bot to greet my customers, take down information, transfer it to my CRM, and also schedule appointments right there in the chat. HelloBox is a great solution for people who want multiple channels to chat with their customers on all packaged together, however beyond that I'd go with somethign else. Hellobox could have done everything I needed it to do, however, I wasn't interested in it enough to continue with the product.

Vantaggi: I liked the vast array of channels to contact the business and you get to choose which channels are turned on and off.

Inconvenienti: The size of the widget when it was fully expanded. It was a lot to take in sometimes if you had a lot of channels available for contact. Also, I think the more channels to communicate with your customer is a good thing, maybe like 3 to 4 should be limited to the widget. It gets too crowded on there.

Risposta del fornitore

da PixelHub il giorno 8/5/2019

Thanks Nicholas for your honest words, we'll take it into account for the next iterration.

  • Fonte della recensione 
  • Data della recensione: 7/5/2019
Nina K.
Webdesigner
Design, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
  • Valutazione complessiva
    4/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    4/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    9/10
  • Fonte della recensione 
  • Data della recensione: 8/5/2019

"Contact widget for your website"

Commenti: The widget is extremely easy to set up, it supports most social media and traditional channels, there are quite a few options available, and the customer support is great!
I recommend this widget for professional websites.

Vantaggi: These are nice features that I didn't find in other contact widgets:
- Number of integrations (10 channels available)
- Great customization options (picture, badge)
- QR code generation for SMS
- Option to display business hours
- Free trial for one month
- Amazing customer support

Inconvenienti: These are my suggestions to improve the widget further:
- Enhance widget position options (currently left or right, no custom positioning)
- Would love a "simpler" version with a minimalist design (the current version looks very professional - not suitable for personal or quirky landing pages)
- Translation (FR) is not perfect
- Add option to display time in 24h format and date as day dd mm
- Reduce loading time (currently 5 sec)
- Add option to customize the apparition of the widget (event trigger, timer, animation effect.)
- No need to enter credit card info to get free trial

  • Fonte della recensione 
  • Data della recensione: 8/5/2019
Stephen R.
Marketing
Ingegneria civile, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 7/5/2019

"Fantastic"

Commenti: Positive. Increased contact and easy to use.

Vantaggi: HelloBox allows our customers to get in touch with us fast and in a way that they prefer rather than relying on just email or phone. It offers all the options right on the page so it's easy for users to locate.

Inconvenienti: I have nothing negative to say about it. Works perfect.

Risposta del fornitore

da PixelHub il giorno 8/5/2019

Hey Stephen, we appreciate your great feedback. Thanks a lot

  • Fonte della recensione 
  • Data della recensione: 7/5/2019
Utente Verificato
Experience Designer
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
  • Valutazione complessiva
    3.5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    4/5
  • Assistenza clienti
    4/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    8/10
  • Fonte della recensione 
  • Data della recensione: 3/5/2019

"HelloBox - The smart tool you never knew you ever needed"

Commenti: Pretty damn great. (the founder of HelloBox) is a great guy through and through. He and his team are always willing to help out. Excited to see what lies in the future for this product :)

Vantaggi: - Packed with innovative features
- Easy to use after some time
- Awesome support from the team

Inconvenienti: - The UX was a bit unpleasant at first, but I got the hang of it

Risposta del fornitore

da PixelHub il giorno 6/5/2019

Thanks a lot for you kind words. Love your feedback and looking to the future as well :)

  • Fonte della recensione 
  • Data della recensione: 3/5/2019
Michael H.
Geschäftsführer | IT Sicherheits & Datenschutz-Experte
Servizi e tecnologie dell'informazione, 13-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    4/5
  • Consigliato
    9/10
  • Fonte della recensione 
  • Data della recensione: 25/11/2018

"Great product to put all your social contacts options in one place"

Vantaggi: Easy to use and great design. I personally love, that I don't have to run a live chat software and can use the channels I already use. With WhatsApp integration on my homepage, I get quite a lot new leads just from that channel. Thanks to the Team of HelloBox 🙌

Inconvenienti: Nothing so far. Maybe it would be great to integrate more with WhatsApp, so that I can send Newsletter or updates to all my contacts.

  • Fonte della recensione 
  • Data della recensione: 25/11/2018