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Dovetail
Cos'è Dovetail?
Con Dovetail ricercatori, designer e product manager possono archiviare i dati di ricerca degli utenti in un unico posto, analizzare i dati qualitativi per scoprire pattern e informazioni, e condividere i risultati delle ricerche con il resto della propria organizzazione. Dotato di un editor di rich text collaborativo, tag, immagini e file incorporati, informazioni, analisi del sentiment, un'ottima esperienza utente e un supporto di prim'ordine, Dovetail è un software molto utile per la ricerca nel cloud; tutto a un prezzo accessibile.
Chi utilizza Dovetail?
Aziende di prodotti/servizi, agenzie di design/ricerca, istituzioni accademiche e governative. È una soluzione adottata, fra gli altri, da Arm, BCG, Chargebee, Deliveroo, Deloitte, Harvard, Shopify, Thoughtworks e VMware.
Hai dubbi su Dovetail?
Confrontalo con un'alternativa popolare
Dovetail
Recensioni su Dovetail
Ottimo strumento per la ricerca di utente
Commenti:
È un ottimo strumento per la raccolta e analisi dei dati.
È molto utile per presentare i risultati delle ricerche.
Interfaccia facile ed intuitiva
Aspetti positivi:
1. Organizzazione e raccolta dei dati 2. Documentazione di ricerca in un unico posto 3. Analisi dei dati qualitativi 4. Possibilità di caricamento video-audio 5. Evidenziazione di parole chiave e possibilità di fare match con i dati (tags)
Aspetti negativi:
1. Sarebbe interessante che si potesse integrare con altri software es: Figma, Miro. 2. Nella sezione "Charts" non si può fare dei filtri per fare vedere la mappatura dei dati. 3. Sarebbe molto utile avere "transcribtion" in lingua italiana
Risposta di Dovetail Research
4 anni fa
Thanks Monica! Appreciate you putting in the time to review Dovetail. Great to hear about how Dovetail helps with your analysis and enables you to centralize your research.
Dovetail really makes analysis and sharing insights easy
Commenti: I love Dovetail for our research analysis and repository tool. We're always identifying new ways to leverage the tool for research needs. Dovetail is also really receptive to feedback, constantly improving, and doing research on the researchers.
Aspetti positivi:
I LOVE that you are able to have a robust tool that includes analysis capabilities and houses insights from research. This gives stakeholders the ability to search all insights and view things like reading a medium article and also search historical insights. It also speeds up analysis with filtering options and highlights to filter down to key information to support an insight / finding.
Aspetti negativi:
I would like to be able to track dates of when insights were created (not just when published in feed) so we can track age as well as somehow track the impact of the insight (e.g., what was done from it), to make reporting on research value easier.
Risposta di Dovetail Research
5 anni fa
Thank you for the great review Stephanie! We really appreciate your feedback and help improving the product, and love working with you. Lots more planned for 2020 as we grow our team, so stay tuned!
Good for qualitative analysis, not great for insights discoverability
Aspetti positivi:
Dovetail is a great platform to analyze qualitative data from user interviews. We use it for all qualitative research projects, at least 2-3 times a month. The platform offers many solutions to improve the efficiency and accuracy of this process, such as automated transcripts, tags, and AI features to detect relevant quotes and help organize data. They also provide project templates so the platform is easy to use and implement. Their customer support is great and always provides helpful resources.
Aspetti negativi:
Qualitative data analysis: While Dovetail is pretty good on this front already, they could add a few features to make this process easier. - Speakers in the transcripts are not automatically assigned. - There is no way to timestamp the notes so it's challenging to use and understand them in the context of the interview. - There is no way to write down insights as you analyze the transcript. - We need to manually add transcripts from Google Drive which is time-inefficient. - Create AI summaries and look for relevant themes with AI based on provided hypotheses we try to test during research. - Based on provided hypotheses and interview transcripts, provide assessment of how well we were able to address the hypotheses in the interview, what we can improve in the script to do it better, and notes for improvement for the facilitator. Research repository: Insights in Dovetail are not easily discoverable. - No way to tag insights, - No way to save search filters for others to use, - No way to see all research in a simple, easy to navigate view.
Great concept, but the app isn't quite there yet
Aspetti positivi:
Being able to see the engagement and following size for the applicants.
Aspetti negativi:
There wasn't a way to really customize my payouts. I wanted my affiliates to be paid a % of the net profits, as opposed to the total order and there was no way to really customize how I wanted my affiliates paid. Overall, the dashboard was nice and the app has potential, but it just really didn't work for my needs.
Alternative considerate:
Dovetail is what i was searching to create a robust research repository
Commenti: Its been a good experience overall, i have helped my team's research and data to connect with other teams, and the the 10 licenses limit is too short, because everyone wants to jump onboard
Aspetti positivi:
It is a very powerful tool although it present thing in a very friendly and easy to use way. It main strength is on the analysis of video, it generates a very accurate transcript, it have AI tools to speed the summary and tagging process
Aspetti negativi:
Processing PDF is not their strong suit. PDFs look very small once you upload them and the highlighting process is not great.
Risposta di Dovetail Research
4 settimane fa
Thanks for the glowing review, Juandiego. Great comments on PDF processing that I'll relay to the team. Thank you!