--- description: Scopri le funzionalità di OneTrust, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OneTrust - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software GDPR](/directory/31309/gdpr-compliance/software) > [OneTrust](/software/174564/onetrust) # OneTrust Canonical: https://www.capterra.it/software/174564/onetrust Page: 1 / 4\ Avanti: [Next page](https://www.capterra.it/software/174564/onetrust?page=2) > OneTrust è la tecnologia più utilizzata per aiutare le organizzazioni a creare programmi di privacy, sicurezza e governance più affidabili. > > Verdict: Rated **4.3/5** by 56 users. Top-rated for **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza OneTrust? Piattaforma on-premise e basata sul cloud che aiuta le aziende di tutte le dimensioni con monitoraggio della geolocalizzazione, controllo dello stock, mappatura dei dati, gestione dei record, ispezione, creazione di report, pianificazione e altro ancora. ## Quick Stats & Ratings | Metric | Valutazione | Detail | | **Nel complesso** | **4.3/5** | 56 Recensioni | | Facilità d'uso | 4.1/5 | Based on overall reviews | | Assistenza clienti | 4.2/5 | Based on overall reviews | | Rapporto qualità-prezzo | 4.0/5 | Based on overall reviews | | Funzionalità | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: OneTrust - **Area geografica**: Atlanta, USA - **Founded**: 2015 ## Commercial Context - **Modello tariffario**: (Free version available) (Versione di prova gratuita (free trial)) - **Target Audience**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000 - **Deployment & Platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (locale), Linux (locale), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: francese, inglese, italiano, portoghese, spagnolo, tedesco - **Available Countries**: Francia, Germania, Italia, Portogallo, Spagna, Stati Uniti ## Funzionalità - Archiviazione e conservazione - Avvisi/Notifiche - Compliance GDPR - Controllo accessi/Autorizzazioni - Data Subject Requests (DSR/DSAR) - Gestione degli audit - Gestione dei comandi interni - Gestione dei permessi - Gestione del flusso di lavoro - Gestione del rischio - Gestione del rischio informatico - Gestione della conformità - Gestione delle risposte - Gestione delle valutazioni - Gestione di incidenti - Gestione polizze - Individuazione dei dati sensibili - Individuazione di dati - Inserimento aziendale - Mappatura di dati - Maschera dati - Monitoraggio - Monitoraggio della conformità - Monitoraggio delle violazioni della sicurezza - Offboarding - PIA/DPIA - Pagamento dei fornitori - Parametri prestazionali - Portale self-service - Risk Analysis - Sicurezza dei dati - Valutazione dei rischi - Valutazione del rischio - Vendor Risk Management - Verifica dell'identità ## Integrations (83 total) - 1Password - 4Degrees - 6sense - ALTR - ActiveCollab - Acxiom Customer Data Management - AdRoll - Adobe Experience Manager - Airtable - Alibaba Cloud - Amazon API Gateway - Amazon DynamoDB - Amazon RDS - Amazon Redshift - Amazon S3 ... and 68 more integrations ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software GDPR](https://www.capterra.it/directory/31309/gdpr-compliance/software) ## Categorie correlate - [Software GDPR](https://www.capterra.it/directory/31309/gdpr-compliance/software) - [Software per la gestione dei fornitori](https://www.capterra.it/directory/10024/vendor-management/software) - [Software per compliance](https://www.capterra.it/directory/30110/compliance/software) - [Software GRC](https://www.capterra.it/directory/30656/grc/software) - [Software per risk management](https://www.capterra.it/directory/30665/risk-management/software) ## Alternative 1. [Ketch](https://www.capterra.it/software/1061376/ketch) — 5.0/5 (1 reviews) 2. [Osano](https://www.capterra.it/software/194957/osano) — 5.0/5 (1 reviews) 3. [StandardFusion](https://www.capterra.it/software/151388/standardfusion) — 4.6/5 (38 reviews) 4. [Accountable](https://www.capterra.it/software/135001/accountable) — 4.8/5 (34 reviews) 5. [Resolver](https://www.capterra.it/software/147599/resolver) — 4.4/5 (79 reviews) ## Recensioni ### "Comprehensive Tools with a Steep Learning Curve" — 5.0/5 > **Brittany** | *3 gennaio 2026* | Ristoranti | Recommendation rating: 10.0/10 > > **Vantaggi**: I often appreciate OneTrust for its all‑in‑one approach to privacy, security, and compliance, which reduces the need for multiple disconnected tools. I also value its automation features, which streamline tasks like consent management, data mapping, and vendor risk assessments. > > **Inconvenienti**: I found OneTrust challenging at times because its extensive feature set can feel overwhelming to navigate. I also found that configuring and maintaining the platform requires significant time and effort, especially for smaller teams. > > My overall experience with OneTrust was positive, as the platform provides a comprehensive set of tools that make managing privacy, compliance, and risk programs more structured and transparent. At the same time, its depth and complexity can require a meaningful learning curve, but once configured, it becomes a powerful system for driving consistent, repeatable processes. ----- ### "Privacy Platform with Strong Customisation, But a Steep Learning Curve" — 5.0/5 > **Stuart** | *25 giugno 2025* | Industria farmaceutica | Recommendation rating: 10.0/10 > > **Vantaggi**: What really stood out for me with OneTrust was its flexibility. It’s not a one-size-fits-all setup. You can build out your program using only the modules you need, which made it easier to scale things gradually. For example, we started with basic data mapping and DPIA workflows, and later added vendor risk assessments and some of the AI governance tools. It also does a good job at helping you stay aligned with various data protection laws—GDPR, HIPAA, CCPA, and so on—without needing to constantly reinvent the wheel. Templates are built in, but you can tweak them to suit your own use cases. That’s something a lot of other tools don’t offer. The integrations are solid too. Being able to hook it into Microsoft 365, ServiceNow, and Jira saved a lot of time and avoided duplicated effort between teams. Once it's set up, it becomes a central privacy hub that supports collaboration across legal, compliance, security, and even procurement. > > **Inconvenienti**: The downside? It’s not exactly beginner-friendly. The platform has a lot going on, and unless you’ve got someone on the team who’s either done it before or is willing to go deep into configuration, it can feel quite heavy. Some modules, especially around risk scoring and third-party assessments, take a fair bit of trial and error to get right. Also, it can be sluggish at times—especially if you're dealing with large volumes of processing records or complex workflows. That’s more noticeable in bigger organisations, but still something to be aware of. And the cost… It adds up. The base platform covers the essentials, but anything more advanced usually comes with an extra price tag. That can be hard to justify for smaller teams unless you’re using it extensively. > > Overall, I’ve found OneTrust to be a strong platform for managing privacy and compliance work—especially when you need to meet strict regulatory expectations across multiple jurisdictions. It’s not plug-and-play, but if you invest the time into setting it up properly, it really pays off. It’s helped bring structure and consistency to privacy operations, especially in areas like DPIAs, vendor management, and internal policy enforcement. It’s best suited to companies that are either highly regulated or rapidly scaling their compliance needs. If you’ve got the resources to implement and maintain it properly, it becomes an essential part of your toolkit. ----- ### "Very poor support and disappointing customer experience" — 1.0/5 > **Nicolas** | *26 maggio 2025* | Risorse umane | Recommendation rating: 0.0/10 > > **Vantaggi**: The interface is clear, the features seem robust, and it gave the impression of being a solid and reliable compliance solution — which is what led us to choose OneTrust in the first place. > > **Inconvenienti**: After a simple domain change, I lost access to the platform and was unable to reset my credentials. Since I couldn’t log in, I also couldn’t contact support — and despite multiple follow-ups over more than 40 days, no one took ownership of the issue. I was passed around between contacts without any resolution. For a paid service, this level of support is unacceptable. > > I’ve been trying to regain access to my OneTrust account for over 45 days after a simple domain change. Despite being a paying customer, I’ve been caught in a loop with no way to log in, no access to support, and no one taking responsibility for solving the issue. I’ve contacted several people, including sales contacts, multiple times. The only consistent response I’ve received is redirection — but no actual resolution. What’s even more frustrating is the contrast: the team was very proactive when it came to contract renewal. But once the contract is signed and paid for, you’re left alone, even if you can’t access the service at all. If you’re a small or medium-sized company, I strongly do not recommend working with OneTrust. Their support structure seems designed for large enterprises, and they don’t care when smaller clients are stuck. A critical tool like this should come with reliable, accountable support. Unfortunately, this has not been my experience. ----- ### "The Best Platform for Professional Looking to Stay Abreast of Regulatory Developments, Globally" — 5.0/5 > **Thabiso** | *26 marzo 2025* | Servizi e tecnologie dell'informazione | Recommendation rating: 10.0/10 > > **Vantaggi**: The information is always up to date and is easy to digest. As a Data Privacy professional, I am able to understand the information shared on the platform and explain it to a colleague without struggling to understand certain concepts > > **Inconvenienti**: The insight provided is relevant and in clear language compared to other platforms > > OneTrust is easy to navigate. The interfaces and pages are user-friendly. I rely on OneTrust for most of my research activities as a Compliance Administrator. ----- ### "happy with subscription" — 5.0/5 > **mandy** | *14 febbraio 2025* | E-learning | Recommendation rating: 7.0/10 > > **Vantaggi**: easy to use, reader friendly and easy to understand. Although it would be good to get a cheaper subscription for those that are consultants. > > **Inconvenienti**: more technical, sometimes when you are looking at one jurisdiction, it brings up all > > good but some tech aspects can be better. ----- Page: 1 / 4\ Avanti: [Next page](https://www.capterra.it/software/174564/onetrust?page=2) ## Links - [View on Capterra](https://www.capterra.it/software/174564/onetrust) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | ----- ## Structured Data