Kit

Best UX and easiest to use EMS

Commenti: Overall, the product is solid, reliable, and support is friendly and responsive.

Aspetti positivi:

ConvertKit does a great job at making things simple. The UI is easy to navigate, and templates are easy to set up and implement. Automations are also very easy to set up with a visual interface. Ultimately, what ConvertKit does better than any other app I've used is: they make it easy to create and send an email to subscribers.

Aspetti negativi:

What I don't like the most about ConvertKit is the pricing. For small creators who maybe aren't making a living yet, and are not emailing frequently, the cost is heavy if you have a big list of subscribers.

Great email marketing platform if you are NOT a beginner.

Commenti: I'm not an email marketing beginner, but I tried ConvertKit and I didn't stay with them. I found their platform to be overwhelming, clunky, and I did not like the way the emails to my subscribers looked. The emails are quite plain. As an online business coach for women with service-based businesses, I dont' want to be tinkering around for a long time trying to figure out how to use an email marketing platform i'm paying for and I also want my emails to stand out. ConvertKit doesn't do either of those things for me.

Aspetti positivi:

This is by far the best platform for organizing how you want your email series to be sent out as well as for tagging subscribers according to how they respond to your emails (like if they click on a button in your email to learn more, sign up for something, buy something, etc.). If you know what you're doing, this is an intuitive platform that allows you to keep track of what your subscribers are doing and then target them with the appropriate marketing.

Aspetti negativi:

I feel like ConvertKit isn't beginner friendly because when you first sign onto there the interface is too overwhelming. The positive is that they give you a lot of options as to what you can do in email marketing and then the negative is that they give you too much options so then, like I said, it just looks overwhelming as a platform to work with. They do have tutorials though as well as a trial so you can get to know the platform before you jump into the monthly fee that starts at $29.

Lots of quirks, customer service is awful

Commenti: Overall, it's an ok tool. A lot of the glitches have cost me money (i.e. sending coupons to my list and excluding purchasers... only to find out prior purchasers still received the email). I've had requests for "discounts" from people who have received these emails after purchasing a product at full price. They are not happy. When people get stuck in sequences they go "cold"... then I end up sending a reengagement sequence before removing from my list and these people get very mad too... they have been expecting to hear from me and think that I don't send to my list regularly. Overall I really feel like just a number to ConvertKit. They don't care about my business and charge a FORTUNE. I think this product has hurt my business, cost me money and soured my reputation. In my opinion if they are charging such a premium price it really should be top notch and this really falls short in a lot of ways. I really wish I thought long and hard before signing up with them as it's going to be a NIGHTMARE to switch. I feel really "stuck" with using them and it's such a nightmare to manage at this point.

Aspetti positivi:

I like the features this has - the visual automations are great. It gives you the ability to customize how your subscribers will go through your funnel. The forms are easy to create relatively easy to set up.

Aspetti negativi:

The system is really quirky. I often times get people "stuck" in my funnel where they opt out of a sequence and then are just sitting in an automation. It gets really frustrating trying to troubleshoot all of the scenarios and errors that can happen. Overly complex to deal with. I've noticed that certain things that should just work need special attention... like moving to the next part of an automation sequence when leaving another. Or "rules" you don't remember making end up messing up other tags or segments. There's literally no way to troubleshoot this stuff on your own the information is just not available so you'd have to go through every individual subscriber to see how they got stuck or got sent an email they shouldn't. If you're looking for support... GOOD LUCK. This is the worst support I've had. They have a chat and you get switched from person to person over the course of multiple days. They sometimes send an email with the support details, and if you reply to that apparently the chat people don't receive it. I've repeated myself over the course of 5 days now and still can't get anyone to understand the issue.... let alone apologize for a mistake that looks like a glitch in their system. I've asked for a manager and the people on the chat just ignore that. There's no phone number to call. It's like talking to a brick wall. I also don't like that there's very little you can do to customize emails. You really can't design them in any way.

ConvertKit, Great Tools For Reaching Your Customers

Commenti: I enjoyed using the free version of the platform.

Aspetti positivi:

ConvertKit has many tools that were helpful in developing marketing instruments for my brand.

Aspetti negativi:

The cost of the platform is higher than other comparable tools.

A real step up from our last email marketing solution

Commenti: I was previously using Aweber and needed to switch after an as-yet-unexplained technical glitch did realy damage to a product launch. The move to ConvertKit was smooth and I wish I'd done it years ago - the cost is slightly lower too for my 10,000 subscribers.

Aspetti positivi:

ConvertKit is very intuitive to use and hides a lot of functionality behind a straightforward user interface. Tutorial videos for each area of the software help considerably with the learning curve. The feature-set it really well-thought-out and allows you to be really creative with your email marketing. I particularly like the easy way to send a broadcast email a second time to those who didn't open it the first - it really adds to the value of each email.

Aspetti negativi:

I've found little to criticise before beyond the fact the on-boarding was quite hands-off. Support is very good quality but the responses could, I suppose, be a little quicker.

Straightforward Email Automations and Sequences

Commenti: I am currently trying ConvertKit to see if I want to purchase it for my business. As of this moment, I like it and plan on purchasing it. You have to put in a lot of time upfront creating your email content, but once that's done, ConvertKit runs automatically. I like that a lot!

Aspetti positivi:

ConvertKit has a straightforward and easy-to-use interface for setting up email campaigns. Setting up an automated sequence is as easy as writing each email and dragging them into the order you want them sent. They also make it easy to assign tags to subscribers and segment your lists.

Aspetti negativi:

Convert kit doesn't have as many design tools as some of the other email services. This includes email designs and opt-in form designs. However, there are other 3rd party opt-in programs that integrate easily with ConvertKit. My biggest pet peeve is the fact that there's no "undo" button in the email editor (at least I couldn't find one). I have made several mistakes that a simple undo button would have saved me from undoing.

Convertkit is the bloodline for my business

Commenti: I've been using Convertkit for over 2 years and it's constantly improving and adding benefits for running a business.

Aspetti positivi:

It's designed for people like me, creators. It's very well thought through and I don't need to have many integrations to use it.

Aspetti negativi:

I don't like that it doesn't have a mobile app.

Better Aweber Alternative

Commenti: Overall, I have been very happy with Convertkit. I find that they have great deliverability and they are a lot more reasonable in terms of spam complaints.

Aspetti positivi:

The pricing of this email marketing service is a big reason I switched over. I used aweber before and they would charge you additional if you have the same person on two lists. Whereas ConvertKit would only count that same person on two list as one. This saved me tons of money that I was being over charged with aweber.

Aspetti negativi:

I wish some of the automation was a little more robust and easier to use.

Easily my preferred email management software (if it was cheaper)

Aspetti positivi:

I LOVE the visual automations. It makes it far easier to set up and explain how they work to clients. The sequences are so easy to update and I love how all the emails are viewable on the same page.

Aspetti negativi:

Having to code email templates. I recently switched to a cheaper provider because, as I'm not earning much from my blog right now, I couldn't justify paying $39US per month.

Great CRM for Creatives

Commenti: Once I learned the software, ConvertKit became a pleasure to use. The feedback we got from our subscribers was fantastic. A noticeable difference.

Aspetti positivi:

-Easy to switch from an older CRM -Geared toward creatives, with a focus on the design of email messages.

Aspetti negativi:

-Learning curve slightly steep -Not particularly clear how to set up workflow without a lot of tutorials.

Solid and improving email marketing software

Commenti: Overall ConvertKit is a good solid option, but only really if you're using the paid version. The free version lacks a lot of the good features. It is priced competitively and once you learn how to use it, it's pretty user friendly. Reliability wise, I've never had a problem as far as I can recall. Customer service is pretty quick and I've even reached out to the [SENSITIVE CONTENT HIDDEN] via Twitter and he was responsive.

Aspetti positivi:

When I started using ConvertKit it was a relative new entrant to the market and a competitor to the likes of MailChimp and AWeber. It was started by someone who had used other email marketing solutions and and had tried to overcome issues with these solutions. This meant for someone who was reasonably software literate it was straightforward to use and had some great features, and these have been added to as time has gone on.

Aspetti negativi:

There has been an update on the landing page section which meant I could no longer use one of sign-up forms, which was used multiple times over my website. Although necessary for them, it caused me as a user quite a headache to resolve. Also, if you go over a threshold of subscribers, the price goes up automatically...if you go back below the threshold you have to tell them to move you back down. The free option is not particularly great for brand new websites and on websites I have built for others, they've tended towards something like MailerLite initially.

Love the automation Convertkit provides

Commenti: I needed an email software that reaches leads without going into their junk email, that was reliable, flexible and allowed many different pathways for leads. This makes it so much easier to send personalized messages.

Aspetti positivi:

I love the detailed automation you can set up and it is fairly easy once you know how. I really like the function that you can tag leads and send them into different funnels and send them personalized emails. This helps with conversion rate.

Aspetti negativi:

It does take a little bit to learn. Such as when you set up rules and such in the automation it can get a little overwhelming but once you get the hang of it, it is easy and quick to set up.

Great For New Teams

Commenti: Overall, I'd give ConvertKit another try because I think the platform itself is great and they've likely added a lot of features and clarity since I worked with them.

Aspetti positivi:

ConvertKit has a lot of great features out of the box. From the visual builder to the double opt-in, the platform was easy to use. I especially liked the onboarding process–it kept me engaged and on track to win.

Aspetti negativi:

ConvertKit was fantastic for most things but I found some of the user views to be somewhat unintuitive. I didn't know what I was looking–are these contacts still subscribed? Are they subscribed but not confirmed? Who's my actual audience?

Industry-leading deliverability is true

Commenti: I am happy with Convertkit. It is easy to use, and I like its landing page templates.

Aspetti positivi:

I have used several different e-mail marketing platforms besides Convertkit and so far, I am impressed with their deliverability. The open rate is higher with Convertkit than the ones with other platforms. They also have blog articles, tutorial/webinars and how-to guides. Those are very helpful for people who are not familiar with e-mail marketing yet.

Aspetti negativi:

They have a free plan but you can not use the "Automated funnels & sequences" feature with the free plan. I wish they had more features for the free plan.

Will Convertkit Work For Me

Commenti: It's been great because I moved with a plan in place to create a system that I wanted and was organized.

Aspetti positivi:

It is reasonably easy to set up, you do need some guidance as to the wording used but it works most of the time and that's what's important.

Aspetti negativi:

The optin boxes and landing pages need some work.

Great for Email Marketing

Commenti: ConvertKit is allowing me to learn about email marketing at my own pace with helpful resources and tools to start and grow my email list.

Aspetti positivi:

I'm new to email marketing so I like that ConvertKit offers a free version for your first 1000 subscribers. This makes it easier to test them out and learn more about starting, growing, and marketing to your subscriber list. They have pre-made email templates or you can create your own. You can customize colours, etc. to match your branding. You can also tag subscribers to control what emails you send them. You can keep track of where your subscribers signed up as well which is helpful to know.

Aspetti negativi:

Nothing so far but I'm still a relatively new user so I haven't tested out all of the features, etc. available.

Use it pretty much everyday

Aspetti positivi:

I've tried pretty much every email marketing platform under the sun and for me Convertkit is leagues above the rest, mostly in useability. I'm after software that's simple (most providers make you go through 100 unnecessary steps to send a simple broadcast or set up an automation) but also powerful. Simply because of ease of use and everything just works, it's the best option. Other platforms promise a frustrating future.

Aspetti negativi:

It is fairly expensive, though they've gotten a free tier now which is great. I wish they had better reporting that wasn't exclusive to the pro option. And their customer support... it used to be good but over the past year or so it's really fallen in the hole. They take ages (as in days per response that may or may not have solved the problem) to get back to you, and instead of getting back to you they have a whole 'triage team' who come back after a few days to say they've recieved it and someone will take care of it. It's really stupid. That could be taken care of by a bot, and they should have hired more support instead of more middle management. It's just weird. Hopefully it's just a phase and they return to what it was.

Great Option for the Solopreneur

Commenti: I use this service for a relatively small email list I just started, and it works really well for the price. I use the optin forms and email sequences to gain more email subscribers on a regular basis. I also love that I can create really simple and easy to design automation flows between opt-ins and my general email newsletter. This is something I use on a daily basis.

Aspetti positivi:

I recently switched over to ConvertKit from another service after reading positive reviews. I like their format for sending emails to subscribers so much more than any other platform I've used. The emails are really modern looking and simple, so they're appealing to my audience when I send them. I also like that I can simply reuse my last email and make changes to just the content. It makes sending a weekly email really simple. Another huge benefit to me is that I can segment my subscribers into different groups that allows me to send targeted emails in a more efficient fashion. I also track users who have purchased a product so I don't send them emails about the product they've bought. This software is an all in one, which I really like. Meaning, I am able to create an optin form, email sequence and product download all in one with this software. I love that it keeps everything really organized in this fashion.

Aspetti negativi:

Some of the ways to organize subscribers are a little confusing to a newbie. You can sort them into segments as well as mark users with tags. I wish it were more clear what each one did at first glance. I also wish there were more options to design the optin forms. They are pretty basic and there isn't a lot of room for creativity, but they are still functional.

Simple Email System

Commenti: I use it to manage my 3 different segments and all the lead collection and workflows within those. My list is still pretty small (~1,000) and I'll likely outgrow ConvertKit, but it's been great starting out.

Aspetti positivi:

I like that the sequences are easy to set up and automate. I like the simple rules I can create to trigger automations. The visual workflows could use some improvement, but they're a good start.

Aspetti negativi:

The email builder, even the new one, is adequate but not great. I find it a bit clunky, but it does what needs done.

Really easy to use but a bit pricey

Commenti: While using ConvertKit I found it really easy to use however I canceled my subscription due to the high price. Overall I think it's a good product but if you're on a tight budget it might not be the best product out there.

Aspetti positivi:

I like how everything is drag and drop, it makes it really easy to learn and use. The interface is very sleek and it's easy to find what you're looking for. The customer service is excellent too.

Aspetti negativi:

First of all, compared to alternatives it's expensive. Second, if you want to send more than text based emails you won't have many options. There aren't that many templates. It's better for sending plain text emails, You have the HTML option but adding customizations is hard for people who don't want to code.

Convertkit is a solid email marketing platform

Commenti: My overall experience with convertkit has been positive. I use it everyday so I'm very familiar with it and it gets the job done.

Aspetti positivi:

My favorite thing about convertkit are the easy to setup email automations. The visual builder makes it intuitive and clean.

Aspetti negativi:

My least favorite part of convertkit are the email sequences. When you create long email sequences you have to continually scroll up and down. This should be fixed.

ConvertKit = Powerful Features I Need + Simplicity I Love.

Aspetti positivi:

Many bloggers are overwhelmed by the technical aspects of setting up a successful email newsletter strategy. Yup, there are a variety of email platforms out there and I have managed large lists on many of them. For my Email on Autopilot system, I strongly recommend ConvertKit. I can tell you from a lot of firsthand experience that “putting your email on autopilot” is WAY easier with ConvertKit than anything else I’ve tried. ConvertKit was specifically built with bloggers and small businesses in mind, unlike other platforms that either don’t have the right tools or complicate things waaaayyy too much. I recommend ConvertKit because it has the perfect combination of the powerful features that I need and the simplicity-of-use that I love.

Aspetti negativi:

I wish I had a little more flexibility in creating RSS-driven emails.

Best Email Marketing Automation for Small Business

Commenti: I've saved a lot of time just in making any edits to my nurturing sequences because it's easier to find them.

Aspetti positivi:

You can view your automations visually, so this functionality makes it much easier than competitors such as MailChimp because you can easily set up, view, and come back to your automations.

Aspetti negativi:

The 'done for you' merge from your old email marketing system to your new one isn't as easy as they make it seem. I've been working with email automation tools for years, and I was tripped up because the import take different lists and combines them into one. It's much easier to export your lists and tags, and upload each separately.

One of the best email softwares for newsletters

Commenti: Excellent!

Aspetti positivi:

This software nails it down for what founders and small businesses need for effective newsletters. Not only was it incredibly easy to get started and set up, the templates and education provided by the founder was very useful. One of the best email softwares I have used.

Aspetti negativi:

I have nothing much to criticize about the software.

A service that can grow with my business

Commenti: ConvertKit has excellent support and guidance. It is interesting to receive regular emails from them with suggestions, recommendations and guidance for building my email business successfully. There are workshops for the same purposes. There is a two week trial. People wanting to test the program should be prepared with a plan and some content before signing up. It is amazing how fast two weeks can go. I did a two week trial, but didn't sign up right away. The second go-round, I was committed and followed through. I felt there were more features available to me after commitment even though I had two weeks for trial again. My feeling after the first trial was not really enthusiastic

Aspetti positivi:

ConvertKit came highly recommended from people whom I respect, including the people at Copyblogger. The forms are simple, but attractive.

Aspetti negativi:

There is a small learning curve that feels a lot longer!