--- description: Scopri le funzionalità di Xenioo, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Xenioo - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per chat](/directory/30797/live-chat/software) > [Xenioo](/software/175295/xenioo) # Xenioo Canonical: https://www.capterra.it/software/175295/xenioo Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/175295/xenioo?page=2) > Xenioo è una piattaforma chatbot per la creazione di assistenti virtuali conversazionali intelligenti e multi-canale. > > Conclusione: valutazione di **4.5/5** stelle assegnate da 15 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Xenioo? Agenzie web, software house, freelancer, esperti di marketing. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.5/5** | 15 Recensioni | | Facilità d'uso | 4.5/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 3.9/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.4/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.3/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Matelab - **Area geografica**: LECCO, Italia - **Anno di fondazione**: 2017 ## Contesto commerciale - **Prezzo di partenza**: 49,00 € - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: italiano, spagnolo - **Paesi disponibili**: Italia ## Funzionalità - Accesso da dispositivi mobili - Autoresponders - Branding personalizzabile - Chat in tempo reale per i consumatori - Chat proattiva - Chat/Messaggistica - Chatbot - Comunicazione multi-canale - Creazione di report/analisi - Live Chat - Modulo offline - Riconoscimento vocale - Sistema plurilingue - Storico delle trascrizioni/chat - Third-Party Integrations - Trasferimento/Instradamento ## Integrazioni (6 in totale) - Mailchimp - Microsoft Teams - SendGrid - Slack - Twilio - Zapier ## Opzioni di supporto - Email/Help desk - Knowledge Base - Chat ## Categoria - [Software per chat](https://www.capterra.it/directory/30797/live-chat/software) ## Categorie correlate - [Software per chat](https://www.capterra.it/directory/30797/live-chat/software) - [Software per assistenti conversazionali](https://www.capterra.it/directory/31596/conversational-ai-platform/software) ## Alternative 1. [Denser AI](https://www.capterra.it/software/1064391/denser-ai) — 5.0/5 (31 reviews) 2. [Tidio](https://www.capterra.it/software/144040/tidio-chat) — 4.7/5 (590 reviews) 3. [Tiledesk](https://www.capterra.it/software/187541/tiledesk) — 4.6/5 (154 reviews) 4. [Botpress](https://www.capterra.it/software/199292/botpress) — 4.5/5 (37 reviews) 5. [TextCortex AI](https://www.capterra.it/software/1018715/textcortex-ai) — 4.7/5 (236 reviews) ## Recensioni ### "Great cross-platform chatbot builder" — 5.0/5 > **Luciano** | *20 maggio 2021* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Its extremely modular approach, multi-channel, agency pricing, various add-ons. NLP engine in included as well as execution diagram to debug conversational flows > > **Inconvenienti**: The initial learning is not very fast and the paradigm of use must be approached with calm and mental elasticity. > > My experience is entirely positive: after an initial uphill journey, the platform starts to pay you back with a wide elasticity, a lot of power, and the ability to create chatbots with a scalable approach to the many communication channels supported. ----- ### "Advance tool for chatbot dialogue creation and hybrid opportunities (chatbot+agent) in multichannel." — 5.0/5 > **Angel** | *12 aprile 2020* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Combination of NLU + dialogue creation. Implementation of complex dialogues can be done by non tech-profiles (many options to be implemented: use of variables, local or global intents, etc.). Many channels included and agents module. > > **Inconvenienti**: There is always room for improvement, such as channels (Microsoft Teams; or allowing one chatbot to be deployed in several channels) or visual elements. > > Allows both big brands and SMEs to implement a complex chatbot if required. Pricing is not high compared with other known solutions that are more limited in terms of functionality. ----- ### "Avoid it" — 1.0/5 > **Utente Verificato** | *1 aprile 2020* | Industria alberghiera | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: I like that how easy they made it to fork out money from your credit card account > > **Inconvenienti**: Read the fineprint on their payment policy. Once Credit Card number is in, they will not allow you to diable the account and continue to charge you for one excuse or another. U cannot remove Credit Card number or cancel your account. > > Quite bad ----- ### "What about Xenioo?" — 5.0/5 > **Vasilis** | *15 aprile 2020* | Mezzi di comunicazione | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: First, \[SENSITIVE CONTENT HIDDEN\] and all the team are always improving the app adding new features. Secondly, there's Cloud JavaScript platform which gives more flexibility, and NPL that is really a masterpiece, if you have the time to write it correctly, Xenioo is giving you the tool. The Pay as You Go, is also welcome because you pay for what you use and need any month. Easy cancel. Guys there are good programmers. > > **Inconvenienti**: I'd like it very very much more if you could integrate it with Integromat. Zapier is integrated but i am not using Zapier for many reasons. I'd prefer a little more documentation, especially about the not obvious operations, because there are many conditions that you have to test to understand how it's working. It's fun on one hand , but if you're in a hurry you can't do a 'fast app' with Xenioo, you have to be concentrated on what you do. > > Xenioo is a honest tool that is giving you more value for the money you pay. It works. It has some limitations but it's a chatbot. We have other needs too. I wish for example to include a JSON Parser to deliver output without writing Java. But in my opinion 10/10 Thanks \[SENSITIVE CONTENT HIDDEN\] and all the team you're doing a great work. I am using Xenioo in many aspects and I've much more planned. ----- ### "Great chatbot designer" — 5.0/5 > **Luigi** | *10 aprile 2020* | Intrattenimento | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: he chatbot designer makes building a chatbot very easy. We've been using it for Alexa and Google Assistant integration and it made the process of creating, publishing an mantaining everything a real breeze. We integrated the chatbot with our platform very quickly and easily. > > **Inconvenienti**: I would love to see more simplified versions of the more advanced features such as broadcasting. The number of available options to reach out to users is overwhelming at first. > > Xenioo checked all of our requirement boxes. Great user experience overall. ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/175295/xenioo?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/175295/xenioo) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | | pt | | | pt-PT | | ----- ## Dati strutturati