--- description: Scopri le funzionalità di Case Status, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Case Status - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per gateway](/directory/14/portal/software) > [Case Status](/software/175690/case-status) # Case Status Canonical: https://www.capterra.it/software/175690/case-status Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/175690/case-status?page=2) > Piattaforma di coinvolgimento dei clienti che aiuta gli avvocati a servire più clienti in meno tempo. > > Conclusione: valutazione di **4.9/5** stelle assegnate da 13 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Case Status? Gli avvocati che trovano il prodotto più utile in genere fatturano parcelle condizionate. Gli studi legali che lo utilizzano vanno dai professionisti autonomi ai grandi studi legali. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.9/5** | 13 Recensioni | | Facilità d'uso | 4.9/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 5.0/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.9/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.8/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 100% | (10/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Case Status - **Anno di fondazione**: 2018 ## Contesto commerciale - **Prezzo di partenza**: 699,00 USD - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000 - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: arabo, basco, bulgaro, catalano, ceco, cinese, cinese tradizionale, coreano, croato, danese, ebraico, estone, finlandese, francese, galiziano, giapponese, greco, hindi, indonesiano, inglese, irlandese, islandese, italiano, kazako, lettone, lituano, malese, norvegese, olandese, polacco, portoghese, portoghese brasiliano, portoghese europeo, rumeno, russo, serbo, serbo, slovacco, sloveno, spagnolo, svedese, tedesco, thailandese, turco, ucraino, ungherese, vietnamita - **Paesi disponibili**: Canada, Isole Vergini Americane, Regno Unito, Stati Uniti ## Funzionalità - Analisi delle sensazioni - Analisi visiva - Appunti relativi al caso - Branding personalizzabile - Comunicazione multi-canale - Condivisione di documenti - Controllo accessi/Autorizzazioni - Cronologia clienti - Gestione dei calendari - Gestione dei clienti - Gestione dei modelli - Gestione dei moduli - Gestione del flusso di lavoro - Gestione dell'esperienza del cliente - Gestione delle attività - Gestione delle comunicazioni - Gestione di documenti - Gestione di feedback negativi - Messaggistica via SMS - Modelli personalizzabili - Moduli personalizzabili - Monitoraggio del coinvolgimento - Monitoraggio lamentele - Personalizzazione - Portale clienti - Rendicontazione e analisi statistiche - Ricerca/Filtro - Segmentazione - Segmentazione della clientela - Sondaggi sul coinvolgimento dei dipendenti - Sondaggio tramite cellulare - Strumenti collaborativi - Struttura sondaggio CSAT - Struttura sondaggio NPS - Third-Party Integrations - Tracciamento delle interazioni - Workflow Automation ## Integrazioni (12 in totale) - 8am CasePeer - 8am MyCase - Clio - CoCounselor - Filevine - Litify - MerusCase - Neos - NuLaw - SmartAdvocate - Smokeball - Zapier ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software per gateway](https://www.capterra.it/directory/14/portal/software) ## Categorie correlate - [Software per gateway](https://www.capterra.it/directory/14/portal/software) - [Sistemi di messaggistica con i clienti (CCM software)](https://www.capterra.it/directory/31002/customer-communications-management/software) - [Software per la gestione delle pratiche legali](https://www.capterra.it/directory/20040/legal-case-management/software) - [Software di customer satisfaction](https://www.capterra.it/directory/30541/customer-satisfaction/software) - [Software per NPS](https://www.capterra.it/directory/32075/nps/software) ## Alternative 1. 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The team is awesome and very helpful, the software is VERY user-friendly. The best part is the mobile app, we definitely enjoy it. ----- ### "UPDATE HERO" — 5.0/5 > **ALISIA** | *23 maggio 2025* | Servizi legali | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: How much client calls they saved us from for immigration by keeping the status and work flow up to date. > > **Inconvenienti**: There was nothing to dislike about Case Status, they are for the user and our clients. You are able to make it how you need. > > Flexible - they can adjust to what your firm and client needs. It works excellent in all phases of the case life. ----- ### "Easy to Navigate & User-Friendly" — 4.0/5 > **Syretha** | *22 gennaio 2026* | Servizi legali | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: The ease of use and ease of navigation is most appealing about Case Status. Visually, the dashboard is very clear and uncluttered. Also, the ease of communicating and tracking communication with our clients, is very helpful. > > **Inconvenienti**: It's pricey and we experience occasional glitches. Additionally, I really wish Case Status integrated with our primary case management software CARET Legal. > > Generally, I appreciate the ease with which I can move around throughout the software. The onboarding experience was very informative and I truly felt well supported. Case Status has definitely improved communication with our clients. ----- ### "Increase Client Satisfaction" — 5.0/5 > **Kaylen** | *18 aprile 2023* | Studi legali | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Intuitive interface - hardly needs any training for staff or clientsIncredible service - our account rep got back to us faster than I could send a messageImplements features - most impressed I've ever been with a software company's ability to deliver feature requests or improve product quickly and efficiently; many fixes came within weeks (they roll out new fixes every two weeks) than at other companies would have taken months or years to be heard/implementedIncreases client satisfaction - decreases staff time on phone while increasing clients feeling they have access to their teamIncreases response time - clients respond faster via text than email if we are waiting on a document or signatureMass messages - able to get out a quick text or video update to your whole case load at onceAutomations - can pre-schedule regular check-ins to client Case expectations - shows which stage of the case they're in and what to expect there so more transparent and clear the road that lies ahead and how long it might takeText messages - clients can communicate via a text thread even if they don't log into the app > > **Inconvenienti**: Client expectations - some clients expect immediate responses when texting, where as only 24 hour responses when emailingClient avenues - some clients who are antsy for a response will start contacting us via the app AND email AND phone, increasing instead of decreasing the amount of contact; but case managers can work to reign that in and better set expectations > > I highly recommend Case Status. At a time of high volume, we were looking for a way to keep clients apprised of their case and feeling in touch without increasing the amount of staff time it would take to keep them updated. We found and implemented Case Status right after the pandemic, and have never looked back. The number one complaint at law firms is "I can never get in touch with my..." but with how quickly our staff can just shoot a quick response or update back in Case Status instead of getting caught up in a phone call, our firm's average response time to clients is not the goal 24 hours... it's only 7.2 hours\! ----- ### "Quick, easy and efficient\!" — 5.0/5 > **Amy** | *30 maggio 2024* | Studi legali | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The implementation process was seamless. As someone who has done multiple implementations into our CMS we had no issues. Our clients love the app and it significantly improved our client contact relations with more prompt responses. > > **Inconvenienti**: Honestly, the only real "con" if you could say, is that they currently do not use it on their own customers. Setting that up would allow their customers to have a better glimpse as to what their clients will experience. However, they are always improving and adding new features to their system. > > Stress free - which is very hard to accomplish when it comes to implementing new changes and new methods of working. They entire team there is amazing to work with and always helping. ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/175690/case-status?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/175690/case-status) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | ----- ## Dati strutturati