Da 15 anni aiutiamo le aziende italiane
a scegliere i migliori software

Cos'è Trainual?

Manuali di formazione online semplici e scalabili per imprese in rapida crescita. Consente di documentare processi, politiche, ruoli e responsabilità in un unico luogo, quindi automatizza l'onboarding e la formazione durante la creazione di una base per una scalatura più veloce. Perfetto per le imprese che impiegano da 10 a 500 o più dipendenti desiderose di documentare sistemi e processi, definire flussi di lavoro passo-passo, eliminare le aree grigie tra i ruoli e garantire che la formazione sia fornita sempre in modo coerente.

Chi utilizza Trainual?

Questa soluzione consente alle aziende in rapida crescita di creare manuali di formazione migliori che possono aiutare a sistematizzare le attività, ridimensionare i processi e responsabilizzare il personale.

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Recensioni su Trainual

Punteggio medio

Nel complesso
4,8
Facilità d'uso
4,7
Servizio clienti
4,7
Caratteristiche
4,6
Rapporto qualità-prezzo
4,6

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
81%
4
17%
3
2%
1
0%
Stephanie J.
Stephanie J.
Account Manager (USA)
Utente LinkedIn Verificato
Salute, benessere e fitness, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Amazing Service

5,0 3 anni fa

Commenti: It's been effective in keeping all info gathered in one location and making it easily accessible & easy to train new people.

Aspetti positivi:

I love how easy it is to use and stay organized and help others get trained.

Aspetti negativi:

I wish there was a search bar that when a keyword was input, it would show exactly where in the modules that keyword shows up in a list. That would be super helpful in updating old information once it's not relevant rather than having to go through all modules to see where information may be outdated.

Laura
Laura
Human Resources Generalist (USA)
Utente LinkedIn Verificato
Ospedali e sistemi sanitari, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best process documentation software

4,0 11 mesi fa

Commenti: Having the option to embed video, external websites, and quizzes to test comprehension is fantastic. Because of team restructuring and turnover throughout the years, it has been helpful to have a centralized repository of training materials like Trainual.

Aspetti positivi:

That was the best option at the time, and it still is today, because it allows us to centrally store documentation for all applicable procedures and regulations. It's simple to direct a team member to the relevant section of the Trainual whenever they have a query regarding a procedure or policy.

Aspetti negativi:

This is more of a suggestion for how to arrange things than a critique of Trainual itself. In my opinion, it's best to have a single Admin in charge of all of the data. We had things more in order before we added more teams to our account, but now they're all over the place.

Risposta di Trainual

9 mesi fa

Wow - thanks, Laura! This is such a thoughtful and treasured review. So many amazing things to unpack here, but really love seeing that Trainual remained the best choice for process documentation as time passed. Building a product you trust is important to us. And it's great knowing that trust has been built on ease of use, simplicity, centralization and managing your team's content consumption effectively! Thanks again.

Barb
Senior Accounts Receivable Clerk (USA)
Stampa, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Ease of Use and Editing found in Trainual

5,0 2 settimane fa Nuova

Commenti: Very good experience! I love the word correct and ease of search for a topic. The best yet is the ability to change the context of a document without having to rewrite the entire thing. It's like Trainual is a living, breathing document!

Aspetti positivi:

The ability to edit in real time and without having to rewrite the whole context of the document.

Aspetti negativi:

Having to ask permission to edit and view documents that are relevant to my job.

Risposta di Trainual

5 giorni fa

Hey Barb! I love this "It's like Trainual is a living, breathing document!" This is precisely what we're after. Not only for documents to be living and breathing but for Trainual to answer questions as if it were a co-worker. So thanks for seeing what we're doing and championing our mission. P.S. Highly suggest pitching your need for Admin permissions if you are regularly editing content and hitting these permission barriers. Thanks again for an awesome review. Appreciate you!

Kerstin
Legal and Marketing Intern (USA)
Studi legali, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Trainual Review

3,0 2 anni fa

Commenti: Trainual has been quite frustrating and difficult to use overall. Many members of the firm have spent countless hours working on setting up our page, but have run into issues daily trying to accomplish our goals. Upon launch day, we had so many issues trying to get this out to our members. One example is that the user screen is totally different from the administrators screen; it was extremely difficult to teach someone how to use new software when the page looks totally different from what had been working on. I reached out and got on a call and then figured out this was not even possible unless everyone had editor's rights under "Contributor." This has made using this program very challenging and kind of a waste of our time. The customer service has responded quickly to my messages, but a lot of the issues we've had were not able to be fixed. A couple of them were glitches with the system or were added to a list to be worked on in the future.

Aspetti positivi:

This software is a great idea and has several successful functions. It allows businesses to save time by having a program that is able to store several videos and passages that explain how to complete certain tasks or use different applications. It allows businesses to update information as new things arise or update, which is extremely effective for a business as times change frequently.

Aspetti negativi:

Formatting is difficult to use. For example, users are not able to edit their own typefaces or sizes of text, which is necessary when trying to organize things effectively. Also, when copy and pasting text, the format totally changes and does not resemble what was copied. This adds several minutes onto accomplishing a task, as you have to go back in and change the formatting several times in order to get it to look the way that you want. Functions are difficult to use. For example, we have been using the embedding feature through Vimeo. This took several hours to try to get all of the videos embedded because the page kept crashing and would not load the videos. The videos were about 30 seconds to 2 minutes long, so not long at all. I had to log out and in several times to get some of the videos to load properly. This took several hours of time which was extremely frustrating and inconvenient. This is an essential feature for our business as we are teaching employees how to complete different tasks or use certain applications. The customer service chat function is difficult to use. I appreciative the quick response from agents I have spoken to from Trainual, but it is often times difficult to type out issues in a chat. I think it would be much more effective to have a Customer Service number in which users can call and be able to talk and explain their issues.

John
Hiring and Training Director (USA)
Settore automobilistico, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Life Changing

5,0 3 settimane fa Nuova

Commenti: It is truly amazing. The team at Trainual is so helpful and they really believe in the product.

Aspetti positivi:

Trainual is very easy to use and puts the power of learning into your team's hands. It makes it easy to search and give everyone access to learn and know anything they need.

Aspetti negativi:

Trainual still has room to grow when it comes to security customization and being able to send out user progress reports.

Risposta di Trainual

5 giorni fa

Hey John! Thanks for sharing your feedback. Love this line "puts the power of learning in your team's hands." We hope that Trainual is a place people can expand their understanding of the biz and feel more empowered to contribute their best performance. Appreciate the 5-star review!