Average Ratings

8 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4 / 5
  • Features 4.5 / 5
  • Value for Money 3 / 5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Online

Vendor Details

  • Mitel Networks
  • http://www.mitel.com
  • Founded 1973

About MiCloud Connect

MiCloud Connect lets you move communications and collaboration to the cloud with confidence.

MiCloud Connect Features

Vendor has not completed this information.
Vendor has not completed this information.
  • Audio / Video Conferencing
  • Call Center
  • Call Recording
  • Call Routing
  • Chat / Messaging
  • Fax Management
  • File Sharing
  • IVR / Voice Recognition
Vendor has not completed this information.
  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • IVR / Voice Recognition
  • Inbound Reporting
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • VoIP
  • Voice & Data Integration
Vendor has not completed this information.

MiCloud Connect Most Helpful Reviews

One of the best PBX that support all most all the features required

Translate with Google Reviewed on 8/27/2018
Senior VoIP Engineer
Telecommunications, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: This is a great product if you have some experience with PBX functionality

Pros: Relatively easy to configure and lots of configurations that can be changed to make things work

Cons: Having too many options to change, will confuse sometimes. One thing i have issue is with license management

Great Phone System

Translate with Google Reviewed on 12/10/2018
Sales Consultant
Computer Software, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: -Easiest auto dialing system I have ever used
-Desktop app handles outbound/inbound calls without a problem
-Their customer service is great
-Really handles everything when it comes to calls and a must for any sale/customer service team

Cons: I did not find anything wrong with this software. My only advice would be to make sure you have a good internet connection or you could have some issues.

Read More Reviews