--- description: Scopri le funzionalità di Okendo, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Okendo - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Piattaforme per recensioni](/directory/31024/review-management/software) > [Okendo](/software/176189/okendo) # Okendo Canonical: https://www.capterra.it/software/176189/okendo Pagina: 1/11\ Avanti: [Pagina successiva](https://www.capterra.it/software/176189/okendo?page=2) > Consente ai rivenditori di acquisire e mostrare valutazioni, recensioni, profili, foto, video, domande, risposte e commenti dei clienti. > > Conclusione: valutazione di **4.9/5** stelle assegnate da 239 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Okendo? Rivenditori di Shopify a elevato tasso di crescita. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.9/5** | 239 Recensioni | | Facilità d'uso | 4.8/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.8/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.6/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.6/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Okendo - **Anno di fondazione**: 2016 ## Contesto commerciale - **Prezzo di partenza**: 19,00 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Lingue supportate**: ceco, cinese tradizionale, coreano, croato, danese, finlandese, francese, giapponese, greco, indonesiano, inglese, italiano, norvegese, olandese, polacco, portoghese, rumeno, russo, slovacco, sloveno, spagnolo, svedese, tedesco, thailandese, turco, ucraino, ungherese, vietnamita - **Paesi disponibili**: Australia, Canada, Danimarca, Finlandia, Francia, Germania, Irlanda, Nuova Zelanda, Regno Unito, Spagna, Stati Uniti, Svezia ## Funzionalità - Analisi delle sensazioni - Condivisione sui social - Dashboard - Gestione dei premi - Gestione della campagna - Gestione delle risposte - Gestione di feedback negativi - Importazione/Esportazione di dati - Integrazione di social media - Marketing multi-canale - Monitoraggio delle referenze - Monitoraggio delle revisioni - Notifica di revisione - Parametri prestazionali - Programma di fidelizzazione - Rendicontazione e analisi statistiche - Richiesta di revisione - Third-Party Integrations ## Integrazioni (38 in totale) - AfterShip - Afterpay - Alloy - Athos Commerce - Bazaarvoice - CartHook - EcoCart - Friendbuy - Google Ads - Google Analytics 360 - Gorgias - Justuno - Klaviyo - Linnworks - LoyaltyLion ... e altre 23 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Piattaforme per recensioni](https://www.capterra.it/directory/31024/review-management/software) ## Categorie correlate - [Piattaforme per recensioni](https://www.capterra.it/directory/31024/review-management/software) - [Software per fidelizzazione dei clienti](https://www.capterra.it/directory/10031/customer-loyalty/software) - [Programmi per referral](https://www.capterra.it/directory/30681/referral/software) - [Strumenti per survey](https://www.capterra.it/directory/30092/survey/software) - [Software per Customer Advocacy](https://www.capterra.it/directory/31435/customer-advocacy/software) ## Alternative 1. [Trustpilot](https://www.capterra.it/software/169618/trustpilot) — 4.5/5 (1207 reviews) 2. [Birdeye](https://www.capterra.it/software/152997/birdeye) — 4.7/5 (707 reviews) 3. [ReputationStacker](https://www.capterra.it/software/160682/reputationstacker) — 4.9/5 (59 reviews) 4. [Yotpo](https://www.capterra.it/software/144389/yotpo) — 4.5/5 (377 reviews) 5. [NiceJob](https://www.capterra.it/software/142037/nicejob) — 4.9/5 (203 reviews) ## Recensioni ### "Taking it to the next level" — 5.0/5 > **Diana Karen** | *31 marzo 2026* | Moda e articoli di abbigliamento | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Okendo has helped us not only elevate our customer experience online and as a whole but also our product quality. > > **Inconvenienti**: Trying to find a way to have control of removing reviews coming from shop app - currently no way to do it. > > Overall we are very happy with our experience. Our rep \[sensitive content hidden\] has made it so easy for us to implement new ways to show reviews on our website. ----- ### "Seamless Integration, Top-Tier Support, and Real Business Growth with Okendo" — 5.0/5 > **Thomas** | *25 agosto 2026* | Beni di consumo | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The user interface is very easy to use and straight forward. Okendo also has a lot of features we were looking for, all built into a single platform. More importantly, our CSM has assisted us with creating a great customer experience as well as growing our business. > > **Inconvenienti**: Costs can add up quickly depending on what you are looking for, however, we have had a positive experience with the enhancements we paid for. > > Overall, Okendo has been a pleasure to work with. Our CSM is great, the features available are exactly what we are looking for, and we hope the product only gets better. ----- ### "Feedback" — 3.0/5 > **Asha** | *29 dicembre 2022* | Vendita al dettaglio | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Ease of use - simple to navigate and integrates with other systems well > > **Inconvenienti**: price increase for what we actually use it for. ----- ### "Excellent customer support" — 5.0/5 > **Manda** | *27 agosto 2026* | Beni di consumo | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Their support team is incredibly helpful\! \[sensitive content hidden\] has been an awesome partner to help us get the most out of the platform and features. > > **Inconvenienti**: No complaints. Everything has been easy to use so far and we're enjoying all of the features to support segmentation. ----- ### "Strong Loyalty & Referral Platform with Excellent Account Support" — 5.0/5 > **Saurabh** | *14 agosto 2026* | Salute, benessere e fitness | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: The biggest strengths for us are the overall value, flexibility, and support from the Okendo team. We currently use Okendo across 12 Shopify stores for our loyalty/rewards and referral programs, and the commercial value we receive for the setup has been excellent. The platform gives us a good foundation for managing customer loyalty and referrals, while the Okendo team has been very helpful in understanding our requirements and suggesting ways to improve participation and revenue from the programs. Our account manager, \[sensitive content hidden\], has been particularly helpful and responsive. We regularly connect with the team, and they proactively share recommendations around promoting the loyalty program, increasing engagement, and maximizing the revenue potential from the program. Another positive point is their willingness to help when we encounter platform limitations. There have been cases where the exact functionality we needed wasn't available out of the box, but the team worked with us to identify practical workarounds and provided additional support to help us achieve the desired outcome. > > **Inconvenienti**: There were a few areas where we have found the platform lacking certain features or flexibility that would be useful for our specific business requirements. However, in most cases, the Okendo team has been willing to work with us and provide a workaround or alternative approach, which has helped us continue moving forward. > > Overall, our experience with Okendo has been very positive. The platform has helped us manage our loyalty and customer referral programs across multiple Shopify stores, and the support we receive from the account and product teams has been a major advantage. The combination of competitive pricing, multi-store support, responsive account management, regular consultations, and practical solutions to platform limitations makes Okendo a strong option for Shopify merchants looking to build and grow loyalty and referral programs. We particularly value the ongoing support and strategic recommendations we receive rather than just having access to the software. The team actively helps us think about how to improve adoption, engagement, and revenue from the programs. ----- Pagina: 1/11\ Avanti: [Pagina successiva](https://www.capterra.it/software/176189/okendo?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/176189/okendo) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati