--- description: Scopri le funzionalità di Exceed.ai, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Exceed.ai - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per assistenti alle vendite con IA](/directory/34135/ai-sales-assistant/software) > [Exceed.ai](/software/176408/exceed-ai) # Exceed.ai Canonical: https://www.capterra.it/software/176408/exceed-ai Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/176408/exceed-ai?page=2) > Assistente IA che lavora insieme al tuo team per garantire che ogni lead sia seguito, qualificato e alimentato e programma riunioni qualificate. > > Conclusione: valutazione di **4.8/5** stelle assegnate da 13 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Exceed.ai? Società tecnologiche e finanziarie che richiedono rappresentanti di vendita umani per chiudere affari con un valore della vita del cliente di 1.000 $ o superiore. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.8/5** | 13 Recensioni | | Facilità d'uso | 4.8/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 5.0/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.8/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.6/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Genesys - **Area geografica**: Daly City, USA - **Anno di fondazione**: 1990 ## Contesto commerciale - **Prezzo di partenza**: 1950,00 USD - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: inglese, spagnolo - **Paesi disponibili**: Australia, Canada, Germania, Paesi Bassi, Regno Unito, Spagna, Stati Uniti ## Funzionalità - A/B Testing - Acquisizione di potenziali clienti - Analisi delle sensazioni - Assistente personale virtuale - Automazione dei processi aziendali - Automazione dei processi e dei flussi di lavoro - Automazione del marketing - Azioni innescate da eventi - CRM - Campagne di drip marketing - Campi personalizzabili - Chatbot - Coinvolgimento di potenziali clienti - Comunicazione multi-canale - Creazione di report/analisi - Distribuzione di potenziali clienti - Elaborazione del linguaggio naturale - Email Marketing - Gestione contatti - Gestione degli iscritti - Gestione dei modelli - Gestione della campagna - Gestione della posta elettronica - Gestione delle attività di vendita - Gestione delle comunicazioni - Gestione delle riunioni - Gestione di potenziali clienti - IA/Machine learning - Importazione/Esportazione di dati - Lead Qualification - Live Chat - Mobile Optimization - Parametri prestazionali - Passaggio di consegne da chatbot ad agente - Per team commerciali/organizzazioni - Personalizzazione - Pianificazione automatica - Programmazione - Quadro della attività - Riconoscimento delle intenzioni - Riconoscimento vocale - Segmentazione del pubblico di riferimento - Segmentazione della clientela potenziale - Third-Party Integrations ## Integrazioni (18 in totale) - ActiveCampaign - Google Analytics 360 - Google Workspace - HubSpot CRM - HubSpot Marketing Hub - Marketo Engage - Marketo Sales Connect - Microsoft 365 - Microsoft Outlook - Microsoft Teams - Oracle Eloqua Marketing Automation - Outreach - Pipedrive - Salesforce Marketing Cloud - Salesforce Marketing Cloud Account Engagement ... e altre 3 integrazioni ## Opzioni di supporto - Email/Help desk - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per assistenti alle vendite con IA](https://www.capterra.it/directory/34135/ai-sales-assistant/software) ## Categorie correlate - [Software per assistenti alle vendite con IA](https://www.capterra.it/directory/34135/ai-sales-assistant/software) - [Software di abilitazione delle vendite](https://www.capterra.it/directory/30798/sales-enablement/software) - [Software di email marketing](https://www.capterra.it/directory/30013/email-marketing/software) - [Gestionale per prenotazione appuntamenti](https://www.capterra.it/directory/30757/appointment-scheduling/software) - [Software per marketing conversazionale](https://www.capterra.it/directory/31562/conversational-marketing-platform/software) ## Alternative 1. [Bitrix24](https://www.capterra.it/software/113540/bitrix24) — 4.2/5 (986 reviews) 2. [Drift](https://www.capterra.it/software/150371/drift) — 4.5/5 (199 reviews) 3. [Pipedrive](https://www.capterra.it/software/132666/pipedrive) — 4.5/5 (3043 reviews) 4. [EngageBay CRM](https://www.capterra.it/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 5. [Keap](https://www.capterra.it/software/76390/infusionsoft) — 4.1/5 (1298 reviews) ## Recensioni ### "Excellent customer service, continual improvement" — 4.0/5 > **Harold** | *28 marzo 2019* | Industria edilizia | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: I like that they are constantly working on improving their system based on customer feedback. Since using Exceed we've been able to significantly increase our website conversion rate, which has led to savings in marketing ad spend. Exceed has been able to pay for itself. > > **Inconvenienti**: There are occasional bugs leading to downtime in the service, however they have made up for it by providing an appropriate discount on the related invoice. Code is on the large side and not fully optimized for fast delivery that slows down the page load time. > > We are solving the issue of website lead conversion and prequalification, which has lead to the benefit of a record number of prequalified leads for the sales reps. ----- ### "Breakthrough product with a simple understandable value proposition" — 5.0/5 > **Debbie** | *17 luglio 2018* | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Little downside using Exceed, since we use it to qualify and nurture our untouched leads. Several days the product was up and running, it then take a few weeks to fine tune it. After that we were able to increase the number of qualified meetings on the reps calendar by 19%. > > **Inconvenienti**: The concept of a virtual rep working you leads is new and it took us time to get used to it. One you get over that concept, it works like a charm. Exceed.ai requires you SDRs to spend one hour a day on the system approving messages and editing responses when Exceed is unsure what to do. Overtime Exceed virtual rep becomes smarter and the number of time it needs a rep involved goes down. The one hour per day is worth the upside n the number of qualified leads in the pipeline > > Make sure every leads is worked followed up and nurtured Hand over only qualified leads to your inside sales team Remove repetitive error prone tasks your SDR and rep are performing. ----- ### "Good Value AI Sales Assistant" — 4.0/5 > **Ruth** | *14 gennaio 2020* | Telecomunicazioni | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: With Exceed, you can create an unlimited number of sequences, covering a whole range of use cases, making it good value for money. The support provided during the on-boarding process was also excellent. > > **Inconvenienti**: Sometimes the product seems a little unpolished. > > Exceed has enabled us to book more meetings than we would have otherwise, as contacts often respond to the fourth or fifth message. A human BDM would not have been so persistent. Even if a contact hasn't wanted to book a meeting, they now often give us feedback on why they are not interested, which is very valuable. ----- ### "The Most Powerful Software Currently Available, Great Customer Care" — 5.0/5 > **Utente Verificato** | *28 marzo 2019* | Trasporti/Trasporto merci/Ferrovie | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Simply put, this is the most advanced software we were able to find. There are many AI software platforms, but what really pushed Exceed.AI into the forefront for our team was their exceptional customer service. Their reps took the time to learn and understand our company, our business model, and our goals. Then, they've walked with us through each step of the implementation and continue to monitor our usage to make sure our settings are optimized for our specific use case. They check in at least biweekly, even going as far as logging into our account to make tweaks at our request. They save us time, save us money, and go the extra mile to make sure they're on the same page as us. > > **Inconvenienti**: The integration into our CRM system was a bit confusing - it's not readily clear how fields should be mapped. Their team helped out quickly, but ultimately we're still a little in the dark as to how they came up with those code names for each field of our CRM system. The software also has some preset limitations. It's not a wildly flexible platform, so don't try to reinvent the wheel. It's incredibly good at what it does, there's really not much need to venture far from the out-of-the-box functionality. ----- ### "It felt like having another sales person that I didn't have to worry about\!" — 5.0/5 > **Sagee** | *30 luglio 2018* | Internet | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Exceed.ai is the employee that is always available. Not only does it respond, nurture and qualify leads in a timely manner, but it was able to touch leads we weren't getting around to engaging with. We didn't have to worry about setting up meetings manually, or leads dropping off when a meeting needed to be scheduled, as Exceed.ai's meeting scheduling feature took care of that for us - right in the email. It also answered user questions and was able to learn and optimize if it was unsure of something. > > **Inconvenienti**: It would be nice to see a better reporting breakdown on the follow-up emails sent (although I know this is something that the team is currently working on). > > It really is like another sales person that I don't have to worry about. It's a must have tool for any sales team. ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/176408/exceed-ai?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/176408/exceed-ai) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati