BoldTrail

Forefront of the Industry

Aspetti positivi:

Reports kvCORE provides reports on traffic, marketing, lead-gen, behavior, agent accountability, and profitability.

Aspetti negativi:

Generic campaigns Some say the campaigns are generic and most sales agents use the program.

Still wondering where the value is for a single agent

Commenti: My overall experience has been 2.5 out of a 1-5 rating system. It's been frutstrating and a lot of extra work trying to figure out the system and make it work. The emails going to junk is something I have not experienced before. I also wonder what your other services provide like your listing service. I am afraid to try it because I don't want to spend more money.

Aspetti positivi:

It's easy to put in names. I like the verifications.

Aspetti negativi:

The cost of the system is just the base price but doesn't really offer anything that other systems offer. I thought the system would provide more other than just a CRM.

KvCore should be called KvWar as it is a battle

Commenti: at first it was great but as time went on the issue got worse and i could not find anyone to help me. You get sent to videos that are supposed to help you solve a problem. Trying to find a phone number is impossible and my emails to support do unanswered

Aspetti positivi:

When it actually works it is great. however that is rare

Aspetti negativi:

The Alerts work , but they usually do not have any pictures, Just and icon that says coming soon but that actuallly never happens. Also you can not get a hold of anyone to actually help you.

Client management and tracking at it's finest!

Commenti: Once I got past the intimidation of everything that it can do and started handling it one task at a time until I was comfortable and mastered that task I found that it's really quite easy. I wish I had dove in more quickly and started using it long before I did. It does everything you would want it to and is by far the best system for tracking and managing clients.

Aspetti positivi:

If you want a one stop CRM, Marketing tool and lead capture system this is it. You get what you pay for and KVCore is worth every penny. Once you learn the fundamentals and start using the system it is quite easy.

Aspetti negativi:

I would like to add more data about my clients and be able to add wedding anniversaries, kids birthdays etc. I know I can use the Task option but I would rather have it attached in their file.

kvCORE is GREAT!

Commenti: Very easy to learn and powerful tools to run a business in growth mode or to just nurture relationships. The platform is great for all levels of desired action.

Aspetti positivi:

I really like the ability to follow up, market, generate, convert, and stay connected with SOI and new opportunities. This is a one stop business portal that is very intuitive and powerful.

Aspetti negativi:

Load time is slow and some features are not currently working as designed - hopefully those issues will be resolved timely.

Pleased but still so much to learn

Aspetti positivi:

I love that there is more available and things that I need to work on.

Aspetti negativi:

There is so much available to use and things I’ve not implemented in my first year of using yet. I haven’t had time to work through it yet.

Amazing easy of use

Commenti: It has been an extremely valuable tool and am amazed at the platform

Aspetti positivi:

I love the integration of AI and the ability to track overall client interactions.

Aspetti negativi:

None at this point. I have been very pleased.

Great CRM for Realtors

Aspetti positivi:

I loved the ability to import my leads with ease, and to start them on a smart campaign that was prebuilt into the system right away.

Aspetti negativi:

Sometimes finding notes about the client or the lead is not as easy as with the other CRM's on the market.

Really effecfive

Commenti: Great, really great - highly recommended

Aspetti positivi:

It’s helped me organize my contacts isn a “Set it and forget it” manner. Really a wonderful platform

Aspetti negativi:

Parts are not intuitive, really not intuitive

Almost perfect

Aspetti positivi:

I like the contact management and the ability use the automated responses. The social media programming is amazing addition to KVCore

Aspetti negativi:

It is hard to access the leads and cannot attach things to emails.

It works but not my favorite.

Commenti: It's ok. If I had to pay for it myself, I probably wouldn't use. It is a set it and forget it mentality. There is lots of functionality, but everything is an up-sell, which is a turn off. Are any leads better than those I generate myself? No, most that the website generates are just tire kickers. The best feature I have found is that the website tracks clients that search through it, so I can see what they are looking at on the backside.

Aspetti positivi:

That website captures the activity of contacts.

Aspetti negativi:

I've tweaked the website presentation pretty hard. I know my brokerage has locked it down quite a bit, but the grey font is really hard to read with older eyes.

Save your money...or burn it instead. But skip kvCore

Commenti: Awful. Customer service is non-existent. Platform was not as advertised, promises made by salespeople were completely unattainable. Worst business experience of my life.

Aspetti positivi:

kvCore is no different than any other CRM, and may in fact be worse due to cost, complexity, and complete lack of support by personnel. Every conversation is with an AI bot. If you're looking to minimize human interaction and spend unnecessary amounts of money to do exactly what every other CRM does, this is the perfect platform for you.

Aspetti negativi:

Zero support after the sale. Took 3 weeks just to get the website up and running, and even then it was still wrong. Tech support is slow to respond (if at all). Their template for uploading contacts doesn't work. They will happily take your money and lock you into a 14-month contract then forget all about you. They brag about how good their SEO is, but it's all hype... (just check their social media...minimal engagement on their site). Platform doesn't do anything better or faster than any other CRM out there. I've used 4 CRMs and kvCore is the absolute worst. Don't waste your money.

I love kvCore

Commenti: Excellent experience with kvCore, easy to use and I love the lead gen.

Aspetti positivi:

Easy to learn and function. Great lead generator.

Aspetti negativi:

Some add ons cost more money the app needs to be more intuitive.

Liked & dislikes of KV Core

Commenti: Ok,I don't like all of the subtitles under every category,should be simpler

Aspetti positivi:

Data base,weeded out duplicates,very jelpful

Aspetti negativi:

Crm,kvcore,too cumbersome,doesn't condense info

GOOD PRODUCET

Commenti: Pretty good. There is always a rep or someone you can reach out to for assistance, lots of tutorial, (but you will definitely spend a lot of time on those tutorials) If you are not a super busy agent or if you have an assistant to learn it and use it for you, it's great. But if you are a busy agent and you don't have a transaction coordiantor, or an assistant, you will probably not have the time to learn it and end up either not using it at all, avoiding it, (like I did), or not even close to scratching the full potential.

Aspetti positivi:

KVCORE literally has everything. You can monitor messages that have been opened by the client. Set up property alerts right from there. Create campaigns, lead management, etc. Lots of tutorials and info available on fb and youtube. Love that I can prioritize clients on level of interest/commitment.

Aspetti negativi:

The nosey neighbor did not generate any viable leads and was expensive. The screen setup is a little overwhelming, and not super easy to spot everything, so I believe I am probably not utilizing most features because they're not super recognizable. I really do not like that you can't use spaces in the hashtags like you can with FUB, or delete a lead that's not going anywhere or is a telemarketer. Also, you cannot merge duplicate contacts. Or at least I couldn't, and I probably couldn't find the tutorial for it, so I have alot of duplicates. It's a LOT of info to learn and can be very overwhelming. We were using it for roughly two years and I did not have the time to sit and lean all of it. I pretty much gave up after a month or so and just used the basic funtions. Setting up the campaigns is not exactly fluid or easy as well. It's great that you can do it, but by the time you start, then do a tutorial, try to set it up, etc., you've already been interrupted by the phone or someone twenty times that by the time I have a chance to go back to it, I have to learn it all over again I spent the majority of my time on KVCORE trying to learn it, so I just stopped.

Support lack the sense of urgency needed

Commenti: POOR SUPPORT! - No way to call for support ... Go online and submit a ticket that gets answered in a day or so.

Aspetti positivi:

Functionality is great when it works, but if it goes down - the support is worse that xfinity that is outsourced to aomeone that don't speak your language

Aspetti negativi:

The support team - it takes for ever to respond to you, there is no phone number. I have lost clients due to this system.

Great CRM for new agents

Commenti: Overall a great CRM that easily tracks client/lead movements. Has really helped gauge client interests.

Aspetti positivi:

Decent lead gen options in all price points. Ability to see what properties clients are clicking on and what emails they are reading vs. not. Easy to organize with hashtags.

Aspetti negativi:

Kind of clunky exporting listings to social media. Design center doesn't always download designs to your computer, making it difficult to print inhouse on short notice.

Good not great

Aspetti positivi:

Lots of automation and follow up available

Aspetti negativi:

CRM clunky and not easy to use. Needs better filtering capabilities

kvCORE is a game-changer for real estate agents, helping me streamline my lead management and marketing efforts effortlessly.

Aspetti positivi:

The user-friendly interface and robust CRM tools make it easy to stay organized and effectively nurture leads.

Aspetti negativi:

The reporting features could be more customizable, and integrations with other software platforms can be improved.

Great system

Commenti: Best CRM I have experienced. User friendly.

Aspetti positivi:

I love how it automates so many of the activities I spend time doing and tracking.

Aspetti negativi:

The app crashes often. This can be frustrating when on the road.

Amazing System

Aspetti positivi:

The ease and simplicity of using this system makes my tasks easy to do to be successful in this business

Aspetti negativi:

There is nothing this far that I do not like about kv Core

Happy Customer

Aspetti positivi:

I like how i can send bulk text and emails.

Aspetti negativi:

I often go to YouTube for training on KV core

Useful and well laid out

Commenti: So far so good, and the customer service is awesome

Aspetti positivi:

I can access my crm with ease, and keep track of each status

Aspetti negativi:

Hard to transfer from another crm data base. Takes too long

It could improve but it does the job

Commenti: It’s ok. I do enjoy having all info in one hub but the system could definitely be made more user friendly!

Aspetti positivi:

Having many features in one place helps.

Aspetti negativi:

Ease of use and especially the mobile application interface is not always functional

KvCore as a New Agent

Commenti: I will continue to learn the features to get the most out of my KvCore. It is worth the trainings and PD's to learn about this.

Aspetti positivi:

KvCore has so many features to help manage and boost business.

Aspetti negativi:

All the money-making features are too expensive for a new agent to use.