---
description: Scopri le funzionalità di Trail, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Trail - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per la gestione di ristoranti](/directory/20026/restaurant-management/software) > [Trail](/software/176765/trail)

# Trail

Canonical: https://www.capterra.it/software/176765/trail

Pagina: 1/2\
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> Trail sta cambiando il modo in cui vengono gestite le strutture ricettive. I team sanno cosa fare ogni giorno, i manager sanno tutto ciò che viene fatto.
> 
> Conclusione: valutazione di **4.9/5** stelle assegnate da 7 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

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## Panoramica

### Chi utilizza Trail?

Trail è progettato per strutture ricettive e attività ricreative; ristoranti, rosticcerie, servizi di ristorazione, pub, bar, hotel, palestre e altro ancora.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.9/5** | 7 Recensioni |
| Facilità d'uso | 4.9/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 5.0/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.7/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.4/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: The Access Group
- **Area geografica**: Colchester, UK
- **Anno di fondazione**: 1996

## Contesto commerciale

- **Prezzo di partenza**: 38,00 £
- **Modello tariffario**:  (Versione di prova gratuita (free trial))
- **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile)
- **Lingue supportate**: inglese
- **Paesi disponibili**: Argentina, Australia, Bolivia, Brasile, Canada, Cile, Colombia, Ecuador, Emirati Arabi Uniti, Filippine, Francia, Germania, Guernsey, Guyana, Guyana Francese, India, Irlanda, Isola di Man, Isole Falkland, Italia e altri 13

## Funzionalità

- Creazione di report/analisi
- Fatturazione e contabilizzazione
- Gestione degli ordini
- Kitchen/Menu Management

## Integrazioni (17 in totale)

- Access EPos
- Access Maintain Evo
- Checkit
- Deputy
- Epos Now
- Epos Now WooCommerce Integration
- Fourth
- Google Drive
- Microsoft Excel
- Microsoft Teams
- Navitas Compliance
- Nutritics
- Planday
- SafetyCulture
- Slack

... e altre 2 integrazioni

## Opzioni di supporto

- Email/Help desk
- Knowledge Base
- Assistenza telefonica
- Chat

## Categoria

- [Software per la gestione di ristoranti](https://www.capterra.it/directory/20026/restaurant-management/software)

## Alternative

1. [Yodeck](https://www.capterra.it/software/1011679/yodeck) — 4.9/5 (4611 reviews)
2. [Cassa In Cloud](https://www.capterra.it/software/1013521/cassa-in-cloud) — 3.6/5 (69 reviews)
3. [Toast POS](https://www.capterra.it/software/136301/toast-pos) — 4.2/5 (549 reviews)
4. [7shifts](https://www.capterra.it/software/123038/7shifts-restaurant-scheduling) — 4.7/5 (1211 reviews)
5. [CAKE POS](https://www.capterra.it/software/143463/cake-pos) — 4.6/5 (522 reviews)

## Recensioni

### "Amazing features and even better customer support" — 5.0/5

> **Georgia** | *22 aprile 2021* | Industria alberghiera | Tasso di raccomandazione: 8.0/10
> 
> **Vantaggi**: Taking our old open and close lists and various forms required by council to online.
> 
> **Inconvenienti**: The generated reports take some time (no more than 30 minutes though) to generate which is a bit annoying.

-----

### "Great Software, Excellent Support" — 5.0/5

> **Marcus** | *1 febbraio 2021* | Vendita al dettaglio | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: We used Trail primarily to deal with the transition from a paper system to a digital system and it has worked perfectly, I never have to worry about losing records and most importantly, our EHO is very impressed with it.&#10;Trail is very easy to use, it can be customised easily to accommodate those little eccentricates that businesses have, if you are not sure what you need then there are also loads and loads of templates to use. &#10;There were a few unique data forms that we use and were not initially available on the Trail library, but the incredibly helpful team built them for us bespoke, and they were in use by our team the very next day.&#10;The Trail team are extremely helpful, they are always on hand to provide clear and prompt solutions to any issues I present to them.
> 
> **Inconvenienti**: Any issues that I have had seem to have been promptly sorted by the Trail team.
> 
> We have a 5 start score from our EHO. I am very much looking forward to exploring the options that the reporting functions will bring.

-----

### "Trail Review from IP" — 4.0/5

> **Hugh** | *18 novembre 2019* | Industria alberghiera | Tasso di raccomandazione: 8.0/10
> 
> **Vantaggi**: It's a great way for task managing a multi-site business, maintaining both consistency in our operation and keeping on top of all our key daily tasks. We can also keep a live track of how each of our sites operate and help out on any issues that occur over the day.
> 
> **Inconvenienti**: It would be great to have the software as an app in time, as its a little clunky to use while out an about on mobile. Better data collection for audits and analytics would be a nice feature.
> 
> Very positive, it's a tool we are using more and more with a variety of additional uses such as internal audits and alerts. The Trail team have been great in any support we need, and super responsive.

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### "Love it\!" — 5.0/5

> **Katrin** | *22 novembre 2019* | Industria alberghiera | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: I like that its simple to use, we rarely provide training to our guys, they just bought into the idea straight away.  &#10;Easy to chop and change as and when I need to. It replaced all our paperwork and I love that I have a full visual of everyone's activity in front of me. &#10;It's amazing that trail guys don't stop improving it.
> 
> **Inconvenienti**: I honestly don't have anything negative to say. Few tweaks may have needed in the beginning that these were all addressed promptly. Development guys are clearly working very hard to ensure that software is at its best.

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### "Game Changing Tool and Customer Service is Second to None" — 5.0/5

> **Cally** | *15 novembre 2019* | Industria alberghiera | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: The ease of use and ability to amend and add tasks as and when needed. The versatility of the tasks for different uses is brilliant and being able to manage everything directly from your phone or laptop, rather than large folders of paperwork being reprinted is eco friendly, cost effective and convenient.
> 
> **Inconvenienti**: There are still few outstanding functions that would be really helpful but there is always an open dialogue on this and development is constant.
> 
> The customer service is genuinely second to none. Everyone is so helpful and always willing to try and make things work the way the business needs it to. &#10;Help is always accessible - both for technical issues/queries and for practical advise.

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## Link

- [Visualizza su Capterra](https://www.capterra.it/software/176765/trail)

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