--- description: Scopri le funzionalità di Groove, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Groove - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per automazione della forza vendita](/directory/12/sales-force-automation/software) > [Groove](/software/177789/groove) # Groove Canonical: https://www.capterra.it/software/177789/groove Pagina: 1/7\ Avanti: [Pagina successiva](https://www.capterra.it/software/177789/groove?page=2) > Soluzione di automazione delle vendite per gli utenti di Salesforce e Gmail. Scelta da oltre 40.000 rappresentanti alle vendite di aziende leader come Google e Prezi > > Conclusione: valutazione di **4.7/5** stelle assegnate da 146 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Groove? Chief Sales Officer, SVP/RVP alle vendite, VP alle vendite, Chief Revenue Officer, Direttore commerciale, Responsabile commerciale, Operazioni commerciali, Promozione delle vendite. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.7/5** | 146 Recensioni | | Facilità d'uso | 4.7/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.7/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.6/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.5/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Groove.co - **Area geografica**: San Francisco, USA - **Anno di fondazione**: 2014 ## Contesto commerciale - **Prezzo di partenza**: 50,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), iPhone (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Stati Uniti ## Funzionalità - Acquisizione di potenziali clienti - Automazione dei processi aziendali - Avvisi/Notifiche - Azioni innescate da eventi - CRM - Campi personalizzabili - Commenti/Note - Composizione automatica dei numeri di telefono - Creazione di report/analisi - Dashboard - Database clienti - Email Marketing - Gestione contatti - Gestione dei calendari - Gestione dei clienti - Gestione dei team - Gestione del flusso di lavoro - Gestione della campagna - Gestione della pipeline di vendita - Gestione della posta elettronica - Gestione delle attività - Gestione delle attività di vendita - Gestione delle comunicazioni - Gestione delle opportunità - Gestione delle pipeline - Gestione delle prestazioni - Gestione di potenziali clienti - Modelli di e-mail - Monitoraggio del coinvolgimento - Parametri prestazionali - Per il settore assicurativo - Programmazione appuntamenti - Quadro della attività - Report personalizzabili - Strumenti per la ricerca di potenziali acquirenti - Third-Party Integrations - Tracciamento delle interazioni ## Integrazioni (9 in totale) - Gmail - Highspot - LinkedIn for Business - Microsoft Outlook - Qualified - Salesforce Sales Cloud - Seismic - Sendoso - Vidyard ## Opzioni di supporto - Email/Help desk - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software per automazione della forza vendita](https://www.capterra.it/directory/12/sales-force-automation/software) ## Categorie correlate - [Software per automazione della forza vendita](https://www.capterra.it/directory/12/sales-force-automation/software) - [Software per agenti di commercio](https://www.capterra.it/directory/30680/inside-sales/software) - [Software per il tracciamento delle email](https://www.capterra.it/directory/31325/email-tracking/software) - [Software CRM per agenzie immobiliari](https://www.capterra.it/directory/30926/real-estate-crm/software) - [Software per coinvolgimento delle vendite](https://www.capterra.it/directory/32195/sales-engagement-platform/software) ## Alternative 1. [Mailchimp](https://www.capterra.it/software/110228/mailchimp) — 4.5/5 (17585 reviews) 2. [Constant Contact](https://www.capterra.it/software/31898/constant-contact) — 4.3/5 (2917 reviews) 3. [Freshsales](https://www.capterra.it/software/155563/freshsales) — 4.5/5 (621 reviews) 4. [EngageBay CRM](https://www.capterra.it/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 5. [Copper](https://www.capterra.it/software/141642/copper) — 4.4/5 (622 reviews) ## Recensioni ### "Do More With Less" — 5.0/5 > **Danny** | *5 febbraio 2019* | Software informatici | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: With Groove, leads are automatically put into the correct lines of custom messaging that makes guiding a customer through the buyer's journey easy. Before integrating the tool, my team had an extremely difficult time juggling 150+ leads/month coming from various industries and requiring custom lines of messaging. It seemed we were always playing catch-up and never playing from ahead. Now our team can cover significantly more ground and make more sales because Groove has finally automated manual work that should have been gone years ago. > > **Inconvenienti**: I run into formatting issues with my templates that can cause major headaches. I'll spend 15 minutes touching up a flow after reviewing the analytics tab. Often times towards the end, I'll adjust one thing, like italisize a sentence, and some crazy formatting bug will ruin the whole thing and change all the spacing and formatting. And it won't let me undo it. It's difficult to describe, but basically, your formatting occasionally goes haywire all the sudden and 1 little adjustment screws up the whole thing. So then I do all the edits over from scratch... > > Significantly less manual work to manage a large pipeline of leads and opportunities. My team can focus on getting people on the phone and turning a No into a Yes while Groove takes care of all the pipeline management and messaging in the background. The integration into SalesForce and Gmail is also incredible too and we really leverage the tools like the message and link tracking to have the best timing on when we call customers. It's a great feeling to get the customer on the phone at the perfect time because we were able to see when they were engaging with our messages. ----- ### "Great Software, Salesforce Integration, Lead Engagement" — 5.0/5 > **Regina** | *2 marzo 2021* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I like that Groove provides an optional dialer with their license package. It provides a dialer within Salesforce so that calls, texts, and emails are all integrated into Salesforce. This makes prospect management a lot easier for my user base and grants transparency for management to see the activities of their reps. > > **Inconvenienti**: Implementation was a hurdle, but it was less Groove and more my user base and general growing pains when implementing a new program to a big user base. > > I have had a great overall experience with Groove\! Their customer service is impeccable and my user base enjoys the program. ----- ### "Groove is great for small start ups" — 2.0/5 > **Haruki** | *26 dicembre 2024* | Software informatici | Tasso di raccomandazione: 3.0/10 > > **Vantaggi**: It's great if you're looking for a cheaper sales engagement tool as it has all the basic necessities to streamline sequences for sales reps. Analytics aren't too bad and you're able to slice it by time period, teams, specific user, etc. > > **Inconvenienti**: Because it's cheaper, it definitely has its negatives in the functionality aspect as some of the integrations stop working frequently which ends up impacting seller productivity. It lacks some functionalities that other tools have, such as SalesLoft and Outreach. The biggest negative is the lack of urgency by their support team whenever we need issues resolved. It may be because they're a small team but it can take weeks for them to solve a minor issue. ----- ### "Getting Groovy with Groove" — 4.0/5 > **Tess** | *27 maggio 2021* | Software informatici | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Groove is native to Salesforce and we love this aspect. It allows us to update information directly from Salesforce. Their Support team is great and our CSM is very responsive at answering questions. The Flows are also very practical so that makes day to day outreach easier. > > **Inconvenienti**: The implementation process was complicated and there were a lot of unknowns during setup. Groove has been pretty receptive to product feedback but they are still pretty early on in their building so you need to be ok with them not being able to do things. > > Overall it works well for our sales and customer experience teams but the ongoing maintenance and setup were tough. ----- ### "Groove is the best sales representation tool" — 4.0/5 > **Laureano** | *27 gennaio 2023* | Software informatici | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Groove has allowed us to measure the interest of each potential client so that we can filter it to the area it should go through the email tracker it has. It has helped us a lot to organize the space in one place without having to resort to external software. Client organization is paramount with Groove as it also allowed us to organize conversation tracks, email templates and automate them right away. Groove as a streaming feature is amazing. We were able to efficiently and automatically send many emails, as well as forward emails so that potential customers can be aware of the original emails being sent. Groove saved us a lot of time and money by making it easy for any rep to use campaigns within Groove without having to have extensive knowledge of Groove. > > **Inconvenienti**: At first it is quite confusing to configure Groove, there is a need for tutorials or some instructions that are clear enough at the time of initial configuration. It is also necessary to automate the sending of SMS and to add a voice command to activate voice messages within the platform. > > We set up Groove to receive and send emails, integrate with Salesforce, schedule meetings and more from our sales team, CS and AM. We needed Groove to keep our trusted CRM in line with being the best team we could put together, eliminating admin time and being as accurate as possible with all our reps. Groove allowed us to save a lot of time with simple tasks and administrative tasks. ----- Pagina: 1/7\ Avanti: [Pagina successiva](https://www.capterra.it/software/177789/groove?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/177789/groove) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati