---
description: Scopri le funzionalità di Blackbaud CRM, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: Blackbaud CRM - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software CRM per non profit](/directory/31515/nonprofit-crm/software) > [Blackbaud CRM](/software/178085/blackbaud-crm)

# Blackbaud CRM

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> Soluzione CRM per le organizzazioni non profit, per aiutarle a raccogliere fondi utilizzando analisi integrate, data mining, marketing multicanale, ecc.
> 
> Conclusione: valutazione di **3.5/5** stelle assegnate da 51 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

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## Panoramica

### Chi utilizza Blackbaud CRM?

Soluzione CRM basata sul cloud sviluppata per organizzazioni non profit di medie e grandi dimensioni che permette di raccogliere fondi utilizzando soluzioni software integrate.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **3.5/5** | 51 Recensioni |
| Facilità d'uso | 3.1/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 3.4/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 2.9/5 | Sulla base delle recensioni complessive |
| Funzionalità | 3.5/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 60% | (6/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: Blackbaud
- **Area geografica**: Charleston, USA
- **Anno di fondazione**: 1981

## Contesto commerciale

- **Pubblico target**: 2-10, 11-50, 51-200, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web
- **Lingue supportate**: inglese
- **Paesi disponibili**: Australia, Canada, Regno Unito, Stati Uniti

## Funzionalità

- Banca dati di iscritti
- CRM
- Email Marketing
- Gestione contatti
- Gestione dei volontari
- Gestione della raccolta di fondi
- Gestione delle comunicazioni
- Gestione delle iscrizioni
- Gestione delle sovvenzioni
- Gestione donatori
- Gestione eventi
- Integrazione di social media
- Rendicontazione e analisi statistiche

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Knowledge Base
- Assistenza telefonica
- Chat

## Categoria

- [Software CRM per non profit](https://www.capterra.it/directory/31515/nonprofit-crm/software)

## Categorie correlate

- [Software CRM per non profit](https://www.capterra.it/directory/31515/nonprofit-crm/software)
- [Software per la gestione delle campagne](https://www.capterra.it/directory/30012/campaign-management/software)
- [Software per associazioni Non Profit](https://www.capterra.it/directory/30805/nonprofit/software)
- [Piattaforme per fundraising](https://www.capterra.it/directory/20047/fundraising/software)

## Alternative

1. [DonorPerfect](https://www.capterra.it/software/2698/donorperfect-fundraising-software) — 4.5/5 (1413 reviews)
2. [Donorbox](https://www.capterra.it/software/156860/donorbox) — 4.8/5 (625 reviews)
3. [Bloomerang](https://www.capterra.it/software/131207/bloomerang) — 4.7/5 (1287 reviews)
4. [DonorSnap](https://www.capterra.it/software/97513/donorsnap) — 4.6/5 (414 reviews)
5. [Neon CRM](https://www.capterra.it/software/102088/neoncrm) — 4.3/5 (618 reviews)

## Recensioni

### "Review Blackbaud" — 4.0/5

> **Tara** | *14 agosto 2023* | Istruzione superiore | Tasso di raccomandazione: 8.0/10
> 
> **Vantaggi**: It stores so much data about a constituent.
> 
> **Inconvenienti**: It is sometime tough to locate datathat I need.
> 
> i find it to be a very useful tool.

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### "Great CRM for non-profit" — 5.0/5

> **Mike** | *4 aprile 2024* | Gestione di organizzazioni non profit | Tasso di raccomandazione: 8.0/10
> 
> **Vantaggi**: The ease of use and navigation, payment processor built in, the customization of donation forms, and having multiples, reporting, and the amount of plugins available.
> 
> **Inconvenienti**: Communication with other software such as Constant Contact.

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### "Preferred Blackbaud" — 4.0/5

> **Utente Verificato** | *17 aprile 2026* | Raccolta di fondi | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: I thought Balckbaud was easier to use than Salesforce. I thought everything was nice in one place and easy to use.
> 
> **Inconvenienti**: I didn't like that you could not get real time information and that you could not get reporting right away, however I did like the reports.
> 
> I liked Blackbaud and would use it again over Salesforce because all the information was in one place.

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### "BlackBaud is a hard NO" — 1.0/5

> **Jack** | *5 febbraio 2025* | Gestione di organizzazioni non profit | Tasso di raccomandazione: 0.0/10
> 
> **Vantaggi**: Nothing at all\! One of our board members entered into an agreement without board authorization. When we try to undo this agreement, they came at us with their lawyer.
> 
> **Inconvenienti**: One of our board members signed up and left our board. He was not authorized to enter into disagreement so we tried to cancel it with our attorney. We’re a small nonprofit and never use the platform. BlackBaud send us many threatening letters, and even though our attorney responded, we made a years worth of payments. We had numerous request for cancellation ignored, and as of today they’re still trying to collect.
> 
> Our request for a cancellation of agreement went ignored. They seem to have no compassion for a small nonprofit struggling to pay its bills.

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### "Blackbaud is a great quality, scalable solutions" — 4.0/5

> **ethan** | *15 marzo 2020* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: What I like most about Blackbaud is its built specifically for capturing and tracking data for non for profit agencies and allows you to see all of your data is a very secure envrionment
> 
> **Inconvenienti**: I did not like the level of customer level support that was provided when requiring answers to technical questions, and the timliness of response was not always the grestest.

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## Link

- [Visualizza su Capterra](https://www.capterra.it/software/178085/blackbaud-crm)

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