Da 18 anni aiutiamo le aziende
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Cos'è Process360 Live?

Il processo deve essere al centro di tutto. La piattaforma iGrafx Business Transformation trasforma i tuoi processi in un portafoglio di risorse preziose. iGrafx ti offre una piattaforma collaborativa completa per BPMN, RPA, automazione dei flussi di lavoro, Customer Journey, governance, gestione dei rischi e conformità (Governance, Risk, Compliance, GRC) e altro. Hai un'impresa globale? Nessun problema. La piattaforma è in grado di scalare con successo per supportare le aziende con oltre 100.000 utenti e i requisiti delle più grandi imprese globali. Nessun limite di upload o di dimensioni dei file.

Chi utilizza Process360 Live?

Per portare l'eccellenza operativa in tutta l'organizzazione, guidare i progetti di miglioramento dei processi per ridurre i costi, la complessità, aumentare la produttività e migliorare l'esperienza del cliente, iGrafx è ciò che serve.

Process360 Live Software - 1
Process360 Live Software - 2
Process360 Live Software - 3
Process360 Live Software - 4
Process360 Live Software - 5

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Process360 Live

Process360 Live

4,7 (36)
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4,5 (36)
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4
4,3 (142)
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Le barre di valutazione verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

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Recensioni su Process360 Live

Punteggio medio

Nel complesso
4,7
Facilità d'uso
4,5
Servizio clienti
4,6
Caratteristiche
4,5
Rapporto qualità-prezzo
4,4

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
69%
4
31%
Kelly
Kelly
Senior Manager (USA)
Utente LinkedIn Verificato
Mezzi di comunicazione, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Tool that grows with your organization

4,0 6 anni fa

Commenti: Great partnership to help us be successful.

Aspetti positivi:

This tool grows with your process maturity, yet is very easy to use from the beginning to help gain adoption. More flexible than other BPMN tools to create your diagrams.

Aspetti negativi:

It would be helpful if there was better integration between the desktop and web versions of the software.

Risposta di iGrafx

6 anni fa

Kelly - Thank You so much for the great review and for your support of iGrafx. You will be happy to know that v17.5 (releasing on Jan 2) will provide even greater integration between the client and web.

Anuj
Senior Consultant (India)
Consulenza manageriale, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

iGrafx is the face of business process transformation for enduring value which lasts forever !

5,0 3 anni fa

Commenti: iGrafx is one of the most suitable and ideal solution for increasing efficiency of business processes and enable strengthened business process management through bringing in process enhancement and quality assurance. It is strongly connected to RPA and Six Sigma and Lean model to extract business efficiency to most desired level.
It is one of the most convenient and remarkable solution which is widely known in the market and have more good feedbacks already recorded.

Aspetti positivi:

Business process transformation for creating sustainable values for users and other involved stakeholders. Long term business advantage and sustainability is gained. Detailed process analysis and robust optimization of business resources. Improved business performance and strengthened productivity. Bringing efficiency and compliance in business process through inclusion of RPA and Six sigma etc. iGrafx brings process agility and helps in bringing the expense to lowest by increasing the productive outcome. Overall process efficiency enhancement through increased ROI

Aspetti negativi:

We need more customized features and process modules which can fit perfectly with our aligned business objective and goal. The costing/pricing model should be based on SaaS and PaaS mode only

George
Managing Partner (Canada)
Settore petrolifero ed energetico, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Great flowcharting software

5,0 5 anni fa

Commenti: I mostly use igrafx for business process modelling. For that it's very good and it's quick to develop a workflow chart.

Aspetti positivi:

I like the functionality, good graphics and easy to develop relatively simple diagrams - especially for business process modelling.

Aspetti negativi:

The symbol library is pretty limited, e.g. hard to find right symbols for electrical diagrams. Process modeling is fairly complex and the help features are a bit limited.

Risposta di iGrafx

5 anni fa

Thank You George for your review. We heard you and are consistently looking for ways to improve our help files and tutorials. The latest release of iGrafx contains more detail and useful videos that provide instruction on some of the more widely used functions of iGrafx. Additionally, soon we will be releasing a new virtual training system to allow users to take courses on-demand. Thank you for your continued use and support of iGrafx.

Nicolas
Managing Director (Francia)
Banche di investimento, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

iGrafx is great for meeting the requirements of the regulation standarts

5,0 4 anni fa

Commenti: iGrafx works great for us to meet regulatory compliance requirements with their great software and the great support team with an extensive knowledge on the features and capabilities of their product.

Aspetti positivi:

iGrafx provides us end to end solution infrastructure for in-company cloud deployment, risk and standards compliance in a scalable way. Their support team is maybe not fast to response but when they return they are extremely professional in their approaches to problem solution with a great expertise on the features of the product.

Aspetti negativi:

Support team is not fast to response to the problems that we are reporting them. Their knowledgebase which is present in their website should be improved with video tutorials. Shape and icon library, process maps visuals should be improved and local to cloud synchronization performance should be improved.

Risposta di iGrafx

4 anni fa

Thank you Nicolas for your support and use of iGrafx. We also appreciate your candor about support response times. Support of our customers is something we definitely take very seriously and will look into.

Kurt
Production Manager (USA)
Produzione di alimenti, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

iGrafx Process for Six Sigma

5,0 5 anni fa

Commenti: I've enjoyed the software and have had an overall positive experience with it. I use it when performing or training to RCAs, I use it to develop SOPs or work instructions.

Aspetti positivi:

I like the ability to turn a process map into an actual simulation.

Aspetti negativi:

There is a lack of good training on simulation. I took the training you provide, but there was not enough "meat" to the training. I tried to perform, what I thought was a simple simulation after the training and couldn't do it. I really need to find some good training for this, to get the full value out of this software. The library of shapes and icons is lacking. Several people within our company prefer Visio for presentation value it provides and for less experienced users, they find it easier to use.

Risposta di iGrafx

5 anni fa

Thank you Kurt for your review and honest feedback. We are sorry to hear that you did not get what was needed from your training. We would like very much to chat with you about defining a training session that is specific to the needs of your organization. Please contact us: http://ow.ly/q01p50z12JD

Stella
Chief Information Officer (Austria)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

iGrafx helps us to meet the requirements of various regulations

5,0 4 anni fa

Aspetti positivi:

We use iGrafx to decrease the cost per process, increase the process efficiency, reduce the complex processes to straightforward levels and model the business processes in a simple way.

Aspetti negativi:

Great experience so far, nothing to mention as negative. Absolutely impressive features.

Paul
Paul
President (USA)
Utente LinkedIn Verificato
Settore automobilistico, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best Support for Implementation of Process-Based Management

5,0 6 anni fa

Commenti: 4aBetterBusiness has used iGrafx to achieve transformational results with clients, with payback in months. iGrafx has always been at the forefront of introducing useful functionality that is easy to use.

Aspetti positivi:

Ease of use, focus on features and function that enable businesses to work better

Aspetti negativi:

We have had no issues with the installation or use of the software

Risposta di iGrafx

6 anni fa

Paul Thank You for your continued use and support of iGrafx.

Rohit
Rohit
IT Technical Recruiter (India)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

iGrafx is easy to use and great tool for documentation.

5,0 6 anni fa

Commenti: IGrafx excellent product has help our organization to build many models of the organisation quickly and effectively.The Product is simple and easy to use and it enables a wide variety of model types.

Aspetti positivi:

IGrafx is excellent product has help us to build many models of our organizations projects like SAP and Six sigma.

Aspetti negativi:

It lacks sometime in basic elements structure

Risposta di iGrafx

6 anni fa

Thank You Rohit for your review and continued use of iGrafx. We would be curious to speak to you about the element structure you mention.

Utente Verificato
Utente LinkedIn Verificato
Ufficio del Direttore, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Tool of Choice

5,0 4 anni fa

Commenti: It was easy to get started. Even if not using the app for a stretch of time I was able to pick up where I left off with little effort.

Aspetti positivi:

This software was very easy to use right out of the box. Was able to quickly utilize the functions that I required with minimal effort.

Aspetti negativi:

Customizing my favorites. The small icons related to the action in most cases not intuitive.

Brian
Brian
Mgr, IT Projects & Quality Assurance (USA)
Settore petrolifero ed energetico, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easy sales process and price is excellent

4,0 6 anni fa

Commenti: Excellent company to work with.

Aspetti positivi:

The software was easy to implement, learn and use.

Aspetti negativi:

Still trying to figure out how to effectively use the shapes library and toolbar.

Risposta di iGrafx

6 anni fa

Hey Brian Thanks for the great review. We would be happy to set up some time with you for a review of the shape library and toolbar. Just let us know.

April
Process Improvement Manager (USA)
Assicurazioni, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Incredible Process Documentation & Simulation Software

5,0 5 anni fa

Commenti: My iGrafx experience goes back 10 years with former employer. 50+ people in BPM team documenting processes. When I left to come to my current employer (less than 800 employees) with the task to create a BPM team from the ground up, iGrafx was a MUST HAVE/DEAL BREAKER request for me to be successful with my job. The iGrafx team was and continues to be supportive of requests for information, quotes, training, issues encountered, etc. Would highly recommend iGrafx....

Aspetti positivi:

iGrafx software is very easy to learn and leverage for a variety of process documentation exercises. Extremely flexibility to make changes to process designs. Simulation software (Process) will provide much sought after information from which executive can make more informed decisions.

Aspetti negativi:

Expense required to obtain the iGrafx platform to store and version control processes. Newest Platform design includes incredible functionality that a small business with 2-4 people documenting processes would NEVER be able to utilize, yet price is way out of our price-range leaving us without a process storage solution.

Susan
Sr Business Analyst (USA)
Amministrazione pubblica, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Requirement Elicitation - superb

5,0 4 anni fa

Commenti: iGrafx helps me get a diverse team to focus on what the true business problem is that needs to be solved / documented so that new features can be implemented, or changes fully understood. Often I am in a meeting to help identify reporting needs, and hear new requirements or notice the business team is stalled while systems is going full-steam-ahead. I will use iGrafx to better define the business need - which helps business articulate their needs and system to modify what they planned to deliver to better meet business needs.
There have been multiple occasions (and I expect many more in the future) where system uses the iGrafx process model as their primary business requirements guide.

Aspetti positivi:

Ease of documenting requirements and gaining consensus from all participants, regardless of background - from C-suite to data entry clerk. I use iGrafx as a business process modeling tool - and am able to, in real time, capture a business process (e.g., financial, call center, back-end-system processing, etc) while the team describes what they do. The ability to add swimlanes, comments and descriptive decision diamonds keeps my team engaged during the requirement gathering process. Many times I am able to get the process and requirements approved before the meeting is over, eliminating the need to have the team review and approve off-line, speeding up the requirements process.

Aspetti negativi:

I solely use the business processing component - and cannot comment on other features.

Risposta di iGrafx

4 anni fa

Thank you for review and support of iGrafx

Steve
Process Architect (USA)
Assicurazioni, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

CSAA Business Process Modeling using iGrafx Cloud

5,0 5 anni fa

Commenti: My personal experience has been fantastic. I love the features and product support. For my company, the experience has been very positive.

Aspetti positivi:

1). Simple for Web Diagrammers to create process diagrams. 2). The ability to associate Systems, Teams, Roles, Capabilities, Requirements, Risks/Controls and other processes to establish a total perspective of a process that goes well beyond a mere process diagram.

Aspetti negativi:

1). The cloud version could use built-in metrics for cycle time, defects, etc. to enable process improvement. These metrics are available as custom properties, but should be a part of the measurement scheme directly. 2). Reporting via IQL is clunky. It would be great if users had a GUI that allowed them to create reports more simply. 3). Could use a VSM template for the Cloud product 4). Could use a license that is a cross between Architect and Web Diagrammer that allows limited Architect capability such as adding process objects and content.

Lindsay
Sox Auditor (USA)
Servizi finanziari, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

iGrafx Review

4,0 6 anni fa

Commenti: I have had a great experience with iGrafx. Everyone I have communicated with from the company has been extremely helpful.

Aspetti positivi:

1. It is easy to create flowcharts 2. There is flexibility with how to document your processes 3. The repository can store flowcharts and documents 4. There is an approval process in place 5. Document Risk and Controls

Aspetti negativi:

Some of the functions are not intuitive and extra guidance is needed. Currently you need to purchase consulting hours to get help. It would be nice to have more complex tutorials and how to's available for free online. Or allow the help desk to answer more complex questions.

Risposta di iGrafx

6 anni fa

Thank you Lindsay for this kind review. You will be happy to know that we are currently working on an enhanced customer support portal for training and support.

Patrick
Principal Director (USA)
Servizi e tecnologie dell'informazione, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Process for Six Sigma is great

5,0 6 anni fa

Commenti: Process for Six Sigma is a great piece of software that is fairly intuitive to learn. The learning curve is not steep yet the product is quite powerful. It is clearly a mature product because I could not think of a process scenario that would not be able to be configured in the product. The ability to define variables within the software allowed me to customize it to exactly suit my use-case with specific clients. The on-screen simulation execution is an impressive thing to show to clients.

Aspetti positivi:

The ability to support what-if analysis of potential process changes. Design of experiments functionality also enabled us to quickly optimize processes.

Aspetti negativi:

The software is great. As a consulting firm, annual product licensing can be a challenge because if I am not staffed on a project when the product is up for renewal, I don't have a way to expense the cost and the license lapses.

Risposta di iGrafx

6 anni fa

Hello Patrick We really appreciate you taking the time to leave these nice expressions and for your support of iGrafx. It may be of interest to you that we now offer a subscription based model that may help with license expiration you mentioned. If you would like more information, please do not hesitate to contact us.

Katharina
Process Consultant (Germania)
Gestione formativa, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Very easy to use and incredibly intuitive for a BPM Software

5,0 6 anni fa

Commenti: My organization could easily provide a whole process landscape to all relevant people by using the online platform and the reporting. We soon also plan to use the Human Workflow component to make it easier for people to work in a process and provide all relevant information in standardized forms.

Aspetti positivi:

The easy-to-use user interface and the possibility to easily capture new processes. The object framework is very smart and really allows to display all relevant information for one process in one place. The reporting capabilities are so easy to customize and just display everything you need to all relevant people by providing an easy web-based access. If you want to improve a process, the simulation of iGrafx is very powerful and really helps you to test your what-if scenarios.

Aspetti negativi:

There's not that much but some minor tweaks around the conversion from older to newer versions (Desktop clients) but that's addressed soon as far as I'm aware of.

Risposta di iGrafx

6 anni fa

Thank You Katharina for the wonderful review and for your support and use of iGrafx.

Nur
Human Resources Unit Manager (Turchia)
Difesa e industria spaziale, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Quality Product

4,0 2 anni fa

Aspetti positivi:

my overall experience has been positive because there are producers who care about user comments and are open to self-improvement.

Aspetti negativi:

I have been using it for close to 1 year and I have not had a bad experience, it has a structure that works with an extremely target-result relationship.

Graciela
Employee (Messico)
Beni di consumo, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

iGrafx a great tool for business

5,0 2 anni fa

Commenti: I really like this software, I like the way that you can use it, but you need to know how to use it.

Aspetti positivi:

When i used this software, the tools, the functions and the differents elements in this software were really useful for me, i really like the differents tools that this software have, because they are really useful in the work and the differents ways that you can use them it's really comfortable.

Aspetti negativi:

When you know or learn how to use this software it's really comfortable, but when you are a new user, it's difficult to understand whole the functions and the tools that this software provide us.

Utente Verificato
Utente LinkedIn Verificato
Servizi bancari, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Wonderful software and stellar customer service

5,0 6 anni fa

Commenti: Wonderful experience from contract to implementation. Great customer support and wonderful product.

Aspetti positivi:

Ease of use, ability for process models to be more dynamic based on the information you can capture.

Aspetti negativi:

When more users join the performance is impacted.

David
Student (USA)
Istruzione superiore, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Amazing workflow diagrams!

4,0 6 anni fa

Commenti: Great experience in creating models and diagrams to organize my projects.

Aspetti positivi:

As a student, I have been using IGrafx for a couple of years now. It makes creating diagrams and flow charts easy and clear to understand. The software helps me to organize my ideas and thoughts rspecially when I am working on my big school projects. Working with IGrafx is very easy and editing charts is straight forward. The app offers great variety of features and functionality.

Aspetti negativi:

One things that i don't like mainly is when I am moving the flow charts it accidentally move the connecting lines within them which can cause some confusions.

Adesh
Enterprise Architect (USA)
Amministrazione pubblica, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Basic stuff is easy to do in this app

4,0 5 anni fa

Commenti: Due to the less than straightforward UX for the advanced features, we have mostly used this for basic process diagramming. For that this is great but that is not the full value of the product.

Aspetti positivi:

Basic process diagramming (swim lanes) is relatively straightforward. Its easy enough to create and update these during team meetings.

Aspetti negativi:

The more advanced stuff like shapes, phases, export etc is not that straightforward and requires training on the tool.

Risposta di iGrafx

5 anni fa

Thank you Adesh for your review and thank you for your continued support. We would love to chat with you further regarding the more advanced features you speak of and how we can help with tutorials or training. Please contact us: http://ow.ly/zj7P50z13va

Vinay
Operation Analyst (USA)
Assicurazioni, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

iGrafx-CSAA

4,0 5 anni fa

Commenti: It has been helpful with documenting the process flows

Aspetti positivi:

Flexible, Easy to use and integration with other apps

Aspetti negativi:

Sometimes slow with lot of process flow in the folder

Risposta di iGrafx

5 anni fa

Thank You Vinay for your continued support and use of iGrafx

John
Lead Solution Consultant (USA)
Salute, benessere e fitness, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Ease of Use

5,0 4 anni fa

Commenti: I have used it for over 20 years and still love it. I am frustrated when forced to use other tools.

Aspetti positivi:

It is intuitive in using the graphics. It is full-featured, supporting all aspects of business design.

Aspetti negativi:

It doesn't have the market share it deserves.

Risposta di iGrafx

4 anni fa

Thank you for your review and continuous dedicated support of iGrafx.

DELISA
SR PROCESS CONSULTANT (USA)
Amministrazione pubblica, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

iGrafx Review - Govt User

5,0 5 anni fa

Aspetti positivi:

Software is very intuitive to use and meets many needs within the one application. It is a great value for the amount of functionality we gain.

Aspetti negativi:

The repository use can be a bit clunky on occasion.

Risposta di iGrafx

5 anni fa

Thank You Delisa for your kind review and continued support.

Mark
Business Partner (USA)
Servizi e tecnologie dell'informazione, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Process for SS

5,0 4 anni fa

Commenti: Overall great tool

Aspetti positivi:

comprehensive modeling and analysis tool to drive insights into process opportunities

Aspetti negativi:

Like just about all of it, but can't afford to put it in the hands of everyone. Like my MiniTab subscription floating licenses allows for all to use and check in and out. So few licenses covers multiple teams.