---
description: Scopri le funzionalità di Lyssna, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lyssna - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per user experience (UX)](/directory/31036/ux/software) > [Lyssna](/software/178766/usabilityhub)

# Lyssna

Canonical: https://www.capterra.it/software/178766/usabilityhub

Pagina: 1/5\
Avanti: [Pagina successiva](https://www.capterra.it/software/178766/usabilityhub?page=2)

> Piattaforma di test utente che fornisce test con pubblico suddiviso, analisi della canalizzazione, targeting per dispositivi e altro ancora.
> 
> Conclusione: valutazione di **4.6/5** stelle assegnate da 86 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

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## Panoramica

### Chi utilizza Lyssna?

Progettata per aziende di ogni dimensione in e-commerce, IT, vendita al dettaglio e altri settori, è una piattaforma di test per utenti che aiuta con analisi di testo aperto, esportazioni CSV e altro ancora.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.6/5** | 86 Recensioni |
| Facilità d'uso | 4.6/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 4.4/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.3/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.3/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: Lyssna

## Contesto commerciale

- **Prezzo di partenza**: 0,00 USD
- **Modello tariffario**:  (Versione gratuita disponibile) (Versione di prova gratuita (free trial))
- **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web
- **Lingue supportate**: inglese
- **Paesi disponibili**: Australia, Canada, Danimarca, Norvegia, Nuova Zelanda, Paesi Bassi, Regno Unito, Stati Uniti

## Funzionalità

- Analisi delle ricerche degli utenti
- Analisi statistica
- Collaudo di utilizzabilità
- Creazione di report/analisi
- Distribuzione multi-canale
- Domande discriminanti
- Generatore di sondaggi
- Gestione dei sondaggi
- Gestione di gruppi
- Importazione/Esportazione di dati
- Mappe termiche
- Metriche quantitative
- Modelli personalizzabili
- Rendicontazione e analisi statistiche
- Segmentazione del pubblico di riferimento
- Sondaggi e feedback
- Third-Party Integrations
- Trascinamento della selezione (Drag & Drop)
- Trascrizioni/Registrazioni video
- Visualizzazione di dati

## Integrazioni (4 in totale)

- Figma
- Google Calendar
- Microsoft Outlook
- Microsoft Teams

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Knowledge Base
- Chat

## Categoria

- [Software per user experience (UX)](https://www.capterra.it/directory/31036/ux/software)

## Categorie correlate

- [Software per user experience (UX)](https://www.capterra.it/directory/31036/ux/software)
- [Software per User Testing](https://www.capterra.it/directory/32295/user-testing/software)
- [Strumenti per analisi di mercato](https://www.capterra.it/directory/10041/market-research/software)
- [Software per la gestione dei prototipi](https://www.capterra.it/directory/31086/prototyping/software)

## Alternative

1. [BrowserStack](https://www.capterra.it/software/162900/browserstack) — 4.6/5 (764 reviews)
2. [Hotjar](https://www.capterra.it/software/163516/hotjar) — 4.6/5 (539 reviews)
3. [Wondering](https://www.capterra.it/software/1041077/ribbon) — 4.7/5 (10 reviews)
4. [Dovetail](https://www.capterra.it/software/174077/dovetail) — 4.6/5 (97 reviews)
5. [XM for Strategy & Research](https://www.capterra.it/software/72396/strategy-and-research) — 4.7/5 (425 reviews)

## Recensioni

### "Clear insights with an easy-to-use experience" — 5.0/5

> **Jorge** | *15 luglio 2025* | Servizi bancari | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: - Intuitive and visually clear interface
- Ease of creating and sharing tests
- Quick results that support informed decision-making
> 
> **Inconvenienti**: - Some advanced features require better guidance or onboarding
- I’d appreciate more customization options for test flows
> 
> Lyssna has been a key tool in our UX/CX studies. It’s allowed us to gather valuable insights quickly and clearly, greatly improving our decision-making process. While there’s room to improve personalization, the product fulfills its purpose effectively.

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### "Best tool for conducting UX research\!\!" — 5.0/5

> **Madalayne** | *10 maggio 2025* | Salute, benessere e fitness | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: I love the user-friendly interface, the helpful and responsive support staff, and I really appreciate how much the product has improved during the time I've used it. You can tell how much the product team cares about this product and it's customers with how thoughtfully it's designed, and how much the support team cares by how available and willing to help out they are. It's beautiful and works well for my team. So far, the AI synthesis for qualitative responses works perfectly for generating insight reports quickly.
> 
> **Inconvenienti**: This product is pretty bare bones and is growing very quickly. The only thing I don't like is that there are some limitations within the form builder, and with new features that are put out but these are things that are improved quickly and iterated upon which I love to see.
> 
> I love using this tool, and I have had a very positive experience with it overall. It's very easy to use and also very nice to look at.

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### "Super convenient online user research tool with fast target group access" — 5.0/5

> **Utente Verificato** | *3 marzo 2026* | Vendita al dettaglio | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: Super convenient online user research tool with fast target group access. Easy to setup UX users tests with or without recordings.
> 
> **Inconvenienti**: The costs per respondent are sometimes a bit high, but the quality makes it up good and sometimes it takes a little while to gather the feedback.
> 
> With this online survey tool we can improve our website in a structured way, ask for UX feedback quickly, survey potential customers about their needs and in that way improve our online business to create a higher conversion on the website.

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### "Solid tool that does what it needs to" — 3.0/5

> **Josh** | *11 agosto 2025* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 6.0/10
> 
> **Vantaggi**: Its easy to set up a study and there are a lot of criteria available for selecting a panel. The pricing is more flexible than other platforms such as Wynter as there is no steep "buy-in" costs which makes Lyssna more accessible if you don't have the budget for a $17k initial subscription.
> 
> **Inconvenienti**: There could be more choice in the survey question formats. The job titles to select from in the panel recruitment section seem really random and some obvious job titles seem to be missing.

If you need non-english speaking panellists then this can take a while. I had to abandon a French survey due to only being able to recruit 10 people (not worth it) and a German survey has a lead time of over 10 days for 20 people.
> 
> Overall its been ok. It's a solid tool that does what you need if you want to survey or test visuals/interview panelists or send to your own list of people. It doesn't have all the features other tools have but the subscription model means its not expensive to get started with.

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### "Quick and easy way to get the pulse of your product" — 5.0/5

> **Utente Verificato** | *7 gennaio 2026* | Gestione di organizzazioni non profit | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: Lyssna is quick and easy to use. They have put visible effort into the user experience. The tests you can do are presented as an attractive menu with a short description. These tests can then be easily combined into larger tests, combined with a suite of question types, so you can get further details from the user.
> 
> **Inconvenienti**: Despite its many advantages, it is meant for small-scale work and not larger research projects. The ability to source your own participants is useful, but the Lyssna-provided panel can be spotty sometimes, with people who are clicking through as quickly as possible and giving random characters as question answers.

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Pagina: 1/5\
Avanti: [Pagina successiva](https://www.capterra.it/software/178766/usabilityhub?page=2)

## Link

- [Visualizza su Capterra](https://www.capterra.it/software/178766/usabilityhub)

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| en-AU | <https://www.capterra.com.au/software/178766/usabilityhub> |
| en-CA | <https://www.capterra.ca/software/178766/usabilityhub> |
| en-GB | <https://www.capterra.co.uk/software/178766/usabilityhub> |
| en-IE | <https://www.capterra.ie/software/178766/usabilityhub> |
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| fr-LU | <https://www.capterra.lu/software/178766/usabilityhub> |
| it | <https://www.capterra.it/software/178766/usabilityhub> |
| nl | <https://www.capterra.nl/software/178766/usabilityhub> |
| nl-BE | <https://www.capterra.be/software/178766/usabilityhub> |

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