Cos'è EngageBay?

EngageBay è una piattaforma di marketing automation multifunzione, semplice ed economica, realizzata per piccole imprese e start up e che consente di acquisire, coinvolgere, coltivare i visitatori del web e convertirli in clienti soddisfatti. Acquisisci lead mediante moduli e popup di lead generation, coinvolgi i visitatori web attraverso pagine di destinazione accattivanti, coltivali attraverso e-mail coinvolgenti e automatizza la canalizzazione di marketing attraverso la marketing automation, il tutto da un'unica piattaforma di facile utilizzo.

Chi utilizza EngageBay?

Piccole e medie imprese che richiedono un software di vendita e marketing multifunzione a prezzi accessibili per acquisire, coinvolgere, coltivare e avvicinare i visitatori ai clienti.

EngageBay Software - 1 EngageBay Software - 2 EngageBay Software - 3 EngageBay Software - 4 EngageBay Software - 5

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Recensioni su EngageBay

Punteggio medio

Nel complesso
4,6
Facilità d'uso
4,5
Servizio clienti
4,8
Caratteristiche
4,6
Rapporto qualità-prezzo
4,7

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
66%
4
31%
3
3%
1
0%
Azizah
Azizah
Office Management (Malaysia)
Utente LinkedIn Verificato
Telecomunicazioni, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Complete package for marketing tool

5,0 5 mesi fa

Aspetti positivi:

We received a complete software package consisting of at least forty diverse modules, which would have cost thousands of bucks. Due to this software, we have ended a profusion of subscriptions. We contacted support with a simple message and got a response nearly immediately.

Aspetti negativi:

It costs a lot of money to buy more email space. Suppose there was a way to lower the cost of sending emails. Arranging a batch job to perform a sequence or automation at a predetermined time and day

José Gabriel
Senior Business Intelligence Analyst (Angola)
Servizi e tecnologie dell'informazione, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

An All-in-One Solution for Businesses - EngageBay

5,0 settimana scorsa Nuova

Commenti: Overall, EngageBay is an excellent all-in-one solution for businesses. The comprehensive feature set makes it a great choice for both small and large businesses. The user interface is easy to use, and customer service is always available to help. The only downside is the cost, but for those who are willing to invest in it, EngageBay is definitely worth the price.

Aspetti positivi:

EngageBay is an amazing all-in-one solution for businesses. It offers a comprehensive suite of features that are tailored for both small and large businesses. It has everything I need to manage customer relationships, marketing campaigns, and more. The user interface is easy to use and the customer support is always available to answer any questions I may have.

Aspetti negativi:

While EngageBay is a great all-in-one solution, it can be a bit expensive for some businesses. The pricing plans are quite comprehensive, but they can be a bit overwhelming for those who don't have an in-depth knowledge of online marketing tools. Additionally, some features require additional setup and configuration, which can be time-consuming.

Utente Verificato
CTO (Romania)
Utente LinkedIn Verificato
Internet, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: GetApp

Absolutely horrible!!

1,0 anno scorso

Commenti: I've setup a "Sequence" with 3 emails to be sent before holding my Webinar and thought everything was ok and went on. Just to come back on the day of the Webinar to see that nothing was sent and every contact was hard bounced. Yes every single one of them.
Furthermore I couldn't send any email broadcasts to the contacts either. So mainly I was left with leads for my Webinar which I couldn't even use, were it up to Engagebay.
The support team's solution? Purchase credits to "verify the contacts" to be able to use them.
So besides making me lose my time, not delivering the emails and rendering all my contacts useless they want me to purchase something for it to actually work??
Absolutely disgusting and shameful business practices! They then tell me that the problem is not on their end and insist that every contact has an invalid email address. With another similar service I sent the emails with ease. Out of all the contacts, only 4 bounced.
Engagebay has set me back a lot with this.
Avoid at all costs!

Aspetti positivi:

At first I liked what it offered for the free plan (things that other similar services didn't offer for free).

Aspetti negativi:

It doesn't work at all and the support team asks you to purchase credits for it to work.

Risposta di EngageBay

anno scorso

Hi there, sorry to know about your experience with EngageBay. Just to bring to your notice, a hard bounce happens only when the email address is invalid. It looks like that is the case here. If the email address is invalid, there is nothing we can do from our end to avoid a hard bounce. To prevent such cases, we recommend all our users to verify all the emails they have on the list. Please note that we do not provide email verifier service ourselves and hence recommend other 3rd party solutions. Seems like the other service you used has a built in validation service and hence the bounces were limited. I would recommend you to send an email to [email protected] including the registered email address for your account and we can check what may have caused the bounces, though we are certain that it was due to the emails being invalid, we could always cross check.

David
David
Web Developer (Irlanda)
Utente LinkedIn Verificato
Dispositivi medici, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Great Value and Service

5,0 4 mesi fa

Aspetti positivi:

It's developer-friendly - important when you want to customise something like a contact form or email. It's very easy to navigate and figure out. Support is great - very fast and helpful. It does so much for such a reasonable cost compared to competitors. Very stable and reliable.

Aspetti negativi:

Some features are a little rough around the edges - reporting, for example. It would be great to see their reporting capabilities improved. At the moment I rely on exporting raw csv data and transforming that data before I can report on it.

Aman Preet
Aman Preet
Developer (India)
Utente LinkedIn Verificato
Settore automobilistico, 10.000+ dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Pros and cons of EngageBay

4,0 mese scorso Nuova

Commenti: Overall experience was quite good with EngageBay as it helped us with the tool that we needed for the priority basis other than average customer support everything was worth to chose EngageBay

Aspetti positivi:

There were 2 main features because of what we chose EngageBay over other CRMs i.e email marketing (bulk email management tool) and ticketing system (mainly for IT infrastructure issues).EngageBay was quite handy and smooth to operate in both of these features that fulfilled our current requirements.

Aspetti negativi:

The only con that we as a team experienced was the customer support was not that reliable as at times we were getting late responses from customer support team and taking more time as expected to resolve the issue.

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