EngageBay CRM

Conveniente ma goffo

Aspetti positivi:

Engagbey è più economico di molte altre piattaforme e ha un supporto reattivo. Nuove funzionalità vengono aggiunte regolarmente.

Aspetti negativi:

La sincronizzazione tra le e-mail può essere incostante e la piattaforma sembra goffa. È frustrante non poter visualizzare un elenco completo di tutti gli aggiornamenti in un semplice elenco ordinato per data. Potrebbero essere migliorate le esportazioni rapide per gruppi di contatti, aziende o affari. I colleghi hanno affermato che le campagne/gli elementi di trasmissione non sono buoni come Hubspot.

Great CRM, You must consider when looking for a CRM!

Commenti: EngageBay has exceeded my expectations. This program is truly starting to get my business going. I enjoyed my sales guy and everything he told me has been true, yes that's a first. The Customer Service people are great, they are there all the time and have really helped me along. The price was much less than the competition, and if you get the All-in-One set up, they do not nickel and dime you for more modules as its all in that package. I give EbgageBay 100% for all they are doing.

Aspetti positivi:

Without a doubt what I like the most is the customer service and all the help I receive. I am not a IT expert and hooking up apps and making SMS, automation and setting up my needs is not something I know a lot about. The Customer Service has been amazing and quite frankly beats the competition I have worked with. I found most companies to be all talk when it comes to helping, but EngageBay has helped me every step of the way, by chat and on the phone when I need extra help.The product is full of tools, I am using the "All In One" version and it does everything I need at half the price as the competition. It amazes me how many choices there are and how much I can do.I find this program will also grow great as our company grows. It's more than we need today, but it won't be next year and for the price, it would be silly to go anyplace else.

Aspetti negativi:

For me the thing I dislike the most about any program is learning how to use it. But like I said the support is great.There is not a lot I do not like about EngageBay, I am a very happy Customer. If I had to pick something, I would like to see a larger EngageBay University with many more in-depth and beginner videos. I am told this is coming, so that will be great!

Value, Efficiency and Productivity

Commenti: The lead capture and email marketing was sole reason we joined engagebay and couldn’t be happier. Wasn’t expecting all the other features to be part of this software, almost overwhelming but reassuring to know we can start putting most of our work, efficiently into one place

Aspetti positivi:

Right now we're using it for contact management and e-mail marketing primarily. We had a CRM in Zoho and will be migrating most likely soon. Pros: Extensive features at an incredible value and easy to use. Customer support response is amazing and communication is stellar. Feel like I havent even cracked the surface of what engagebay can do!

Aspetti negativi:

Time. As great as engagebay is, it’s hard to manage the migration project to CRM. It’s almost as if there’s too much available and migrating doesn’t feel intuitive.

Overall Good Experience

Aspetti positivi:

I was able to find suitable prospects and get quality leads

Aspetti negativi:

The dashboard is slightly complicated and some features aren't advertised as they are through Google Search Ads

HubSpot Lite

Aspetti positivi:

We wanted a CRM with all the Marketing Automation and Lead Capture functionality of HubSpot, but didn't want to pay five figures a year, since we are a start-up company. EngageBay checks most of the same boxes as HubSpot, but at a much better price.

Aspetti negativi:

Some of the features are a little clunky, but their customer service is always ready, willing, and able to walk you through any issues you might have. In fact, their customer service is one of their best features.