Track-POD

Track Pod Review

Commenti: Great, would definitely recommend.

Aspetti positivi:

easy to set up and use software, fits well with our business.

Aspetti negativi:

Mobile usage across android and iso have different capabilities.

One of the best

Commenti: We are solving the endless task of routing each vehicle ourselves with the optimisation

Aspetti positivi:

I had to move away from another system due to the scanning on and off function that they did not have and i found with Track-Pod they offered more than what i was getting with the other company anyways!

Aspetti negativi:

The integration was seamless but I do wish we had ore options when it came to what information our website that it fed into de-track.

Not good for those with mixed sized consignments. Ideal for those that ship a specific size

Commenti: Disappointing

Aspetti positivi:

Route planning works for us but that’s about it. Customer support very poor.

Aspetti negativi:

Volume/weight variances vastly reduces automation of daily functions and creates a huge amount of human interaction/workload

Great TMS system

Commenti: We have used this software since opening the business and although we researched the market in depth to see what else is out there we really like this system due to it's reliability, ease of use and great client interface. The new client portal update is fresh and easy to use and the client feedback system has been great for our team morale.

Aspetti positivi:

Very easy to use with an increasing number of functions and good customer service. Very little downtime or glitches. Over the last 2-3 years we've seen a lot of development of the software and new functions come in which gives us real faith in the platform being constantly progressed to meet our needs. Vehicle checks, client feedback and custom form boxes all help make this software versatile and help our business to run smoothly. Our clients constantly feedback that they love the live tracking all day with driver info so that they never feel anxious about missing a delivery!

Aspetti negativi:

The software is constantly being developed but there is more functionality which could be added such as more options for using the software as a transport company rather than pre-dominantly an outbound delivery software so that the tracking facility is cohesive for both ends of the job. Also small things like auto formatting phone numbers and addresses would help especially where our clients use the portal to book in themselves as we spend a lot of time verifying their data entry which could be automated. Creating new shippers records including notification settings and contact info within the new booking window would be a time saver also but otherwise the overall usability, reliability and function range is extremely good value for money.

Great tool for managing zero emission deliveries

Commenti: Track-POD is a cornerstone of our business. Almost every issue we've encountered has been resolved quickly and efficiently by the support team - including implementing a new option through the development team

Aspetti positivi:

The proof of delivery and routing built in to the software, especially the ability to route as bicycles is exactly what we needed.

Aspetti negativi:

We've not been successful in getting the mobile managing app to work for us. I wish there was only 1 rather than 2 different front ends for order entry.

Oneextraguy- Review

Commenti: Track pod has taken us from using google calendar to send work to my drivers and has instead provided a functional app along with desktop software that has made my company more efficient from routes to billing and seeing at a glance EVERY job that needs to be billed by the day.

Aspetti positivi:

I like most that it optimizes the route for the day. Making us more efficient and saving us money on wasted fuel and time.

Aspetti negativi:

The preview option (optimizing yourself) works great. When the software optimized for you it doesn’t allow you to correct the route without complications. (The numbering remains not allowing me to change the routing)

TRACKPOD HASSLE FREE

Commenti: Excellent.
Any support ticket that is logged is dealt with ASAP.

Aspetti positivi:

There are minimal system issues where tickets would need to be logged.

Aspetti negativi:

The initial setup took some time due to the customization.

Montigen

Commenti: Excelent

Aspetti positivi:

Everything the app does is important in our company process managing

Aspetti negativi:

live support for minor troubles and tutorials for all the options

Increasing

Commenti: More then good, happy to move forward with Track-POD and so insert more customers into this portal.

Aspetti positivi:

How user-friendly it is, and how many options there are available to customize eveyrthign according to your needs. And even when it is not user-friendly, the Support team from Track-POD is always there with great support!

Aspetti negativi:

For me is missing: 2FA Authenticator for logging into the portal.

A Game Changer for Small Businesses

Commenti: Overall,our experience has been great. We haven't looked back. Where we did everything manually only a few months ago, I can't imagine getting any work done without Trackpod.

Aspetti positivi:

The sheer amount of time and effort spared through the automation Trackpod provides is a real game-changer. As a manager, it not only frees up time but allows me to monitor my drivers while secure in the knowledge they're getting where they need to go in the most efficient way.

Aspetti negativi:

The adjustment phase is a little tricky but once you work on it a few times, you find it very intuitive for both managers and app users.

Track Pod is helpful

Commenti: Track pod is brilliant I would highly recommend to any food business that delivers hot food as it has made my life so much easier and customers happier !

Aspetti positivi:

I like how easy I found it to use. As a manager of a busy shop my time was taken up dramatically and with the introduction of trackpod I have a lot more time to do other things! I like how easy it is to create routes with multiple orders on! I also like how I could train other members of staff on it easily .

Aspetti negativi:

The only con I would say is that it sometimes glitches and my drivers tracker will say they are somewhere when they are not however this is only every so often. And from a drivers point when they are new they find it hard to use so takes some getting use to.

Customization & real time reporting for the win

Commenti: it has been a good experience, the real time ability to find good enroute and have access to proof of delivery documents has increased satisfaction in customer interactions. Especially at times when the customers may not be onsite where the delivery was made or if the delivery was to a remote site.

Aspetti positivi:

customization options in the interface, makes setting up relevant displays for my job duties cleaner. Real time reporting has made it easier to follow up on customer delivery issues.

Aspetti negativi:

not being able to link to 3rd party tracking, it would be useful to track carrier shipments from within the same dashboard as our own deliveries.

Trackpod Review

Aspetti positivi:

I like that it has real-time tracking of the driver, real-time updates, and is very user-friendly.

Aspetti negativi:

Sometimes, when we change some items in the order in the trackpod, it reverts when reloaded. Same thing with addresses, it sometimes reverts. I've asked support about this before, but it seems like there is a conflict of functionality that limits us from retaining the new edited order.

TrackPOD Works

Commenti: Very good. Response time on issues are very good

Aspetti positivi:

When deciding between competing products we found that TrackPOD allows for more intergrations via their API

Aspetti negativi:

Its more expensive that competitors in the same segment

Good but not Perfect

Commenti: Pretty handy app. POD functions are excellent. Web app is a little clunky to use. Also we still had to buy a seperate app for route tracking.

Aspetti positivi:

Auto routing. Customisable POD. Drag and drop.

Aspetti negativi:

advanced version not worth extra money. Will drop back to the basic license next year. Would be very helpful as Manager to have a app to see where the trucks are up to - location and status (ie supervisor version). Can’t edit job in route (is need to remove first). Auto generate new delivery job (ie for next day) for failed deliveries Have to add a fake job to start and finish to close the route loop and estimate return time.

Trackpod

Commenti: Very good, easy to use and nice to use. Not annoying or intrusive.

Aspetti positivi:

Easy to track deliveries, easy to manage deliveries and such. As an IT Professional, very good UI, very nice to use and good to get information or fix issues with some of the distribution.

Aspetti negativi:

The way it works with sage is annoying, orders can get stuck. Both an issue with Sage and trackpod.

Trackpod

Commenti: Very good software for logistics

Aspetti positivi:

The integrarion api ita simple to use and reduce time and cost

Aspetti negativi:

The photo taking limiter and that they removed the live tracking in the advance version

a good starting point for tracking deliveries

Commenti: pretty good for a starting point, we have got stuck a bit with new features we need that they are not willing to provide.

Aspetti positivi:

it gets the results we needed for stage 1. accurate LAT/LONGs. Is a big step up from paper based systems

Aspetti negativi:

it still feels a bit home made. some functions just dont work and the customer service always pushed the responsibility back on us, rather than work us through them.

Easy to use POD system

Aspetti positivi:

Rally easy to create routes and very user friendly.

Aspetti negativi:

For me everything works like I want tbh. Maybe a direct call for the team when you need some problems solved.

Effective Software

Aspetti positivi:

The customer service is great and it works well without many glitches

Aspetti negativi:

Some features that we need are not available or configured in a way that works for us

Great product

Aspetti positivi:

Sorting deliveries per drivers is very great feature which we use daily.

Aspetti negativi:

We found Integration with our software a bit difficult

Convenience

Commenti: Helped my team cut TAT by half on planning and resolving route issues.

Aspetti positivi:

Ease of plotting, troubleshooting and optimizing routes.

Aspetti negativi:

With the ease of plotting, troubleshooting and optimizing routes, there's nothing not to like.

Game Changer

Commenti: Really been impressed with the software

Aspetti positivi:

Track POD has upped our customer service in deliveries. We are able to give accurate ETA's, Resolve issues and have access to the PODs immediately

Aspetti negativi:

It took a few tries to get into where everything is, but it is logical

Pro feature

Aspetti positivi:

For a small business like myself, It is nice to be able to offer more premium features for a reasonable cost

Aspetti negativi:

Mobile compatibility, not quite adequate for on the move usage

Ease

Aspetti positivi:

The Ease of using this and how simple it is to set up

Aspetti negativi:

I don't think there is anything i dont like