--- description: Scopri le funzionalità di Dameware, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dameware - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Sistemi di autenticazione a più fattori](/directory/33157/multi-factor-authentication/software) > [Dameware](/software/179422/dameware-remote-support) # Dameware Canonical: https://www.capterra.it/software/179422/dameware-remote-support Pagina: 1/11\ Avanti: [Pagina successiva](https://www.capterra.it/software/179422/dameware-remote-support?page=2) > Strumento di controllo remoto e amministrazione IT da remoto facile da usare ed economico per piattaforme Windows, Mac e Linux. > > Conclusione: valutazione di **4.5/5** stelle assegnate da 244 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Dameware? I prodotti Dameware supportano i professionisti IT di tutto il mondo. In base alle loro esigenze, puoi scegliere tra DRE, che è perfetto per le PMI, o DRS, che spesso è più adatto per le organizzazioni governative. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.5/5** | 244 Recensioni | | Facilità d'uso | 4.4/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.2/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.4/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: SolarWinds - **Area geografica**: Tulsa, USA - **Anno di fondazione**: 1999 ## Contesto commerciale - **Prezzo di partenza**: 540,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: cinese tradizionale, francese, giapponese, inglese, portoghese, spagnolo - **Paesi disponibili**: Canada, Giappone, Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - Accesso non presidiato - Accesso/Controllo remoto - Chat dal vivo - Chat/Messaggistica - Condivisione dello schermo - Condivisione di documenti - Controllo accessi/Autorizzazioni - Creazione di report/analisi - Gestione degli accessi - Gestione dei biglietti - Gestione dei ticket di assistenza - Gestione della knowledge base - Gestione e monitoraggio da remoto - Instradamento automatico - Metodi di autenticazione multipla - Per MSP - Registrazione della sessione - Risoluzione dei problemi - Trasferimento di file ## Integrazioni (1 in totale) - SolarWinds Service Desk ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Sistemi di autenticazione a più fattori](https://www.capterra.it/directory/33157/multi-factor-authentication/software) ## Categorie correlate - [Sistemi di autenticazione a più fattori](https://www.capterra.it/directory/33157/multi-factor-authentication/software) - [Software per Help Desk](https://www.capterra.it/directory/30008/help-desk/software) - [Software per desktop remoto](https://www.capterra.it/directory/31955/remote-desktop/software) - [Software per assistenza remota](https://www.capterra.it/directory/30928/remote-support/software) - [Software per la gestione ed il monitoraggio dei sistemi da remoto](https://www.capterra.it/directory/31715/remote-monitoring-and-management-software/software) ## Alternative 1. [Zoho Assist](https://www.capterra.it/software/181775/zoho-assist) — 4.7/5 (1374 reviews) 2. [Supremo Remote Desktop](https://www.capterra.it/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) 3. [ISL Light](https://www.capterra.it/software/146892/isl-light) — 4.7/5 (779 reviews) 4. [TeamViewer ONE](https://www.capterra.it/software/122252/teamviewer) — 4.6/5 (11620 reviews) 5. [AnyDesk](https://www.capterra.it/software/149595/anydesk) — 4.6/5 (1781 reviews) ## Recensioni ### "Dameware a powerfull IT Infrastructure, Support, Maintenance and configuration tool set." — 5.0/5 > **Leon** | *10 settembre 2023* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Its ease of use, scalability and powerful functionality > > **Inconvenienti**: Integration with third party Service Desk software as well as remote platforms supported is limited. > > Dameware is a Powerful, comprehensive and secure IT support tool with remarkable remote connection capabilities that is easy to use and real value for money. ----- ### "Great Solution for a Simple Tasks" — 4.0/5 > **Yurii** | *1 ottobre 2025* | Gestione di organizzazioni non profit | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: We used Dameware as our primary remote access tool for a few years. It was a relatively cheap solution, very user friendly and easy to train our staff on. Wake on Lan worked great\! > > **Inconvenienti**: This software is really great, but it has a very limited functionality, that couldn't not fulfil our needs. It's great if you need to quickly hop on a call with a user, do a thing or two, and leave. If you need to do something bigger (push scripts or apps, etc.) you'll need something else > > I was happy to use it. Had a few issues with it and customer support was responsive. It's a very easy app to for every day use - connection is happening right away. If your receive many tickets asking you to setup something on user's computer, install an app, change settings - it's great\! ----- ### "Dameware - A good Remote Desktop Control Software" — 3.0/5 > **Utente Verificato** | *20 luglio 2021* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: 1. The most significant advantage is that Dameware provides high-level protection that meets all security standards. 2. The desktop app at is extremely light and simple to set up. 3. It enables the supported end-user to authorize the request for remote access. first 4. As long as other team members are logged in, you can invite or transfer the remote control to a session. 5. It supports chat, audio, and video calls within the session, allowing for more seamless assistance. 6. It's reasonably priced since the price drops as you buy additional licenses. > > **Inconvenienti**: 1. The Dameware program frequently becomes stuck on the connection screen, necessitating a restart. 2. The procedure of seeking administrative rights on the client's PC is inefficient. 3. The most significant disadvantage has to be the User Interface. It's a little busy and could require a lot more work to make it simpler to navigate. 4. Their support team isn't available 24/7 to support their customers > > Since we became distributed, Dameware has provided a generally positive experience and service. It's been really beneficial for remote assistance when we can't physically go, and we're now able to help individuals across countries. It's a must-have tool for any IT professional offering remote control. ----- ### "Dameware is worth the investment." — 5.0/5 > **Misty** | *18 gennaio 2024* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: When supporting a big network or if you support a bunch of different networks and users this is a good investment to keep organization easy. Ticket management and ticket dashboard are so much easier to use than other ticket systems I have seen. I can keep the ticket creator updated on every step of the ticket and prevent that extra step of reaching out to the user. > > **Inconvenienti**: The cost is not great but it is worth it down the road when you utilize all the functions. > > I went into this with a need-to-help communication with clients. But unknowingly this purchase has brought so much more then I thought. Asset management, ticket management, end-user tracking, remote desktop, and more. Also, the vast amount of documentation they offer is amazing. Tech support has always been \[sensitive content hidden\] on the spot as well. So it's worth the investment. ----- ### "Good remote and windows/AD administration tool" — 4.0/5 > **Reda** | *15 settembre 2023* | Servizi ai consumatori | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: No installation on computers before the first connection or administrative action. > > **Inconvenienti**: More RMM fonctions like softaware installation or windows update? > > Very good tool to help users and administrator ----- Pagina: 1/11\ Avanti: [Pagina successiva](https://www.capterra.it/software/179422/dameware-remote-support?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/179422/dameware-remote-support) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati