Cos'è Ideta?
Con un solo clic puoi rendere il tuo chatbot completamente multicanale e implementarlo in ogni punto di contatto, ad esempio la tua pagina di destinazione, Facebook Messenger, WhatsApp, Slack e persino tramite messaggi di testo con l'integrazione personalizzata di Twilio. Puoi aggiungere l'intelligenza artificiale grazie a questa interfaccia intuitiva a zero contenuto di codice e collegarla a più fornitori di software di elaborazione del linguaggio naturale (Natural Language Processing, NLP), come Dialogflow, Luis o Alexa. Questa soluzione semplifica la connessione a qualsiasi software tramite API e, senza necessità di programmazione, consente di inviare informazioni sui clienti al tuo CRM e non solo.
Chi utilizza Ideta?
Il mercato di riferimento sono le aziende che vogliono sfruttare l'intelligenza artificiale conversazionale senza la le difficoltà che comporta. I casi d'uso sono molto vari, dalle risorse umane all'IT e al marketing. L'unico limite è l'immaginazione.
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Recensioni su Ideta
Zachary
I wouldn’t run my business without Ideta.
Commenti: We are incredibly lucky to have found such a partner. I wouldn’t run our business without them.
Aspetti positivi:
Incredibly easy to use. Links and syncs quick, and has had 99% uptime since implementing
Aspetti negativi:
The UI does need tweaking. But after hearing the user feedback they already started making proactive and positive changes
Edison Augusto
Great chatbot and easy to use
Commenti: The time I've been there has seemed to me an application of a very good level and very advanced functionalities (more than expected). I was positively impressed with everything it brings.
Aspetti positivi:
The application has many interesting features and the possibility of extending its options with dialogflow. I think it's one of the best apps I've ever bought. After you understand the interface well, you can easily implement the chatbots and adapt them to the requirements of my clients.
Aspetti negativi:
the interface is difficult to understand, and the options could be improved depending on where they are placed, as well as the editor, which can be improved compared to other chatbot applications. I hope they improve that part.
Youness
Ideta review
Commenti: we were solving acces management to our headquarter
Aspetti positivi:
its easy and self service chatbot plateforme for creating chatbots
Aspetti negativi:
some software buggs during the production
Risposta di Ideta
3 anni fa
Thx for helping us making this product better.
Cyril
A good tool !
Commenti: We will use it for : tchatbot on the website, automate the answers on social network and make an internal support for our collegues
Aspetti positivi:
This tool match perfectly with our needs. The first purpose for us is to integrate a tchat bot on our website to help customers.
Aspetti negativi:
The only thing (but it's normal) it's a little bit hard to understand all the features of the tool when we run it for the first time. But after a little learning (and there is a lot of ressources !) everything is running good !
Vinnie
Highly Recommended
Commenti: The software works beautifully and it's packed with powerful features such as the possibility of sending images, videos, links, etc in your conversation, which is very handy as a chatbot to automate conversation flow. Its package also offers a very generous number of conversations you can have per tier making it a great opportunity for those who want to use it as a small agency and build chatbots for other business owners. The only downside in my opinion is their thinking behind the conversation flow building. Most software uses that drag-and-drop canvas to build the conversation flow, whereas Ideta's developers have to build a totally different way to do it making it a bit hard to start since you have to adapt yourself to their tool, but once you learn how it works, it super easy. It's just that initial first contact with the tool that can be a bit time and energy-consuming, and I was told that they're looking to improve it to the traditional drag-and-drop in a conversation with the team.
Aspetti positivi:
- A lot of handy features - Very generous package - Best value for money - High-quality customer support -Highly customizable
Aspetti negativi:
They have their own unique way of building a chat conversation that differs from the traditional "drag-and-drop" flow.
