---
description: Scopri le funzionalità di Salesforce Commerce Cloud, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Commerce Cloud - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per piattaforme e-commerce B2B](/directory/31821/b2b-ecommerce-platform/software) > [Salesforce Commerce Cloud](/software/180822/salesforce-commerce-cloud)

# Salesforce Commerce Cloud

Canonical: https://www.capterra.it/software/180822/salesforce-commerce-cloud

Pagina: 1/5\
Avanti: [Pagina successiva](https://www.capterra.it/software/180822/salesforce-commerce-cloud?page=2)

> Converti più clienti e fai crescere il tuo marchio più velocemente con Commerce Cloud, una piattaforma di e-commerce tra le migliori a livello mondiale.
> 
> Conclusione: valutazione di **4.5/5** stelle assegnate da 103 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

-----

## Panoramica

### Chi utilizza Salesforce Commerce Cloud?

Aiuta i clienti di tutte le dimensioni a crescere.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.5/5** | 103 Recensioni |
| Facilità d'uso | 4.4/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 4.5/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.3/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.7/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: Salesforce
- **Area geografica**: San Francisco, USA
- **Anno di fondazione**: 2003

## Contesto commerciale

- **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web
- **Lingue supportate**: cinese, cinese tradizionale, coreano, francese, giapponese, inglese, italiano, portoghese, spagnolo, tedesco
- **Paesi disponibili**: Arabia Saudita, Austria, Belgio, Canada, Danimarca, Emirati Arabi Uniti, Finlandia, Francia, Germania, Irlanda, Israele, Italia, Norvegia, Paesi Bassi, Portogallo, Regno Unito, Spagna, Stati Uniti, Sudafrica, Svezia e altri 1

## Funzionalità

- API
- Accesso da dispositivi mobili
- Avvisi/Notifiche
- CRM
- Carrello degli acquisti
- Catalog Management
- Controllo dell'inventario
- Creazione di report/analisi
- Email Marketing
- Evasione di ordini
- Formulazione di previsioni
- Gestione SEO
- Gestione degli ordini
- Gestione degli ordini d'acquisto
- Gestione dei canali
- Gestione dei fornitori
- Gestione dei resi
- Gestione del magazzino
- Gestione dell'e-commerce
- Gestione dell'inventario
- Gestione della clientela
- Gestione della consegna
- Gestione delle promozioni
- Gestione delle recensioni
- Gestione delle spedizioni
- Gestione di siti web
- Gestione nuovi ordini
- Integrazione di mercati
- Marketing multi-canale
- Monitoraggio degli ordini
- Monitoraggio dei costi
- Monitoraggio dell'inventario
- Ordini ripetuti
- Ottimizzazione dell'inventario
- Real-Time Data
- Sicurezza dei dati
- Sistema multi-locale
- Third-Party Integrations

## Integrazioni (96 in totale)

- AddressTools
- Adyen
- Akeneo Product Cloud
- Annex Cloud Loyalty Experience Platform
- Antavo
- AppOmni
- Artifi
- Aspire
- Astonous Ship
- Avalara
- BILDIT
- Bazaarvoice
- Blackthorn Payments
- Blue Canvas
- BlueSnap by Payroc

... e altre 81 integrazioni

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Knowledge Base
- Assistenza telefonica
- Assistenza diretta 24 ore su 24

## Categoria

- [Software per piattaforme e-commerce B2B](https://www.capterra.it/directory/31821/b2b-ecommerce-platform/software)

## Categorie correlate

- [Software per piattaforme e-commerce B2B](https://www.capterra.it/directory/31821/b2b-ecommerce-platform/software)
- [Software e-commerce](https://www.capterra.it/directory/3/ecommerce/software)
- [Software per la gestione degli ordini](https://www.capterra.it/directory/30225/order-management/software)
- [Software e-commerce multicanale](https://www.capterra.it/directory/31281/multi-channel-ecommerce/software)
- [Software per la gestione dell'inventario](https://www.capterra.it/directory/30006/inventory-management/software)

## Alternative

1. [Shopify](https://www.capterra.it/software/83891/shopify) — 4.5/5 (6721 reviews)
2. [WooCommerce](https://www.capterra.it/software/187800/woocommerce) — 4.5/5 (1054 reviews)
3. [Wix](https://www.capterra.it/software/169007/wix) — 4.4/5 (10795 reviews)
4. [NetSuite](https://www.capterra.it/software/135757/netsuite) — 4.2/5 (2080 reviews)
5. [Cin7 Core](https://www.capterra.it/software/133038/cin7-core) — 4.3/5 (739 reviews)

## Recensioni

### "Best CRM and Commerce portal in existence\!" — 5.0/5

> **AJ** | *22 gennaio 2026* | Prodotti alimentari e bevande | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: The versatility Salesforce has is unparalleled. There is so much customization available, that it really does take a special level of support. It is a beast when it comes to customer facing portals, inventory management, website management, and helpdesk support. On top of that, creating ordering platforms with a high level of security, makes this tool far superior.
> 
> **Inconvenienti**: Sometimes it can get overwhelming with how much capability Salesforce has. Thankfully, to combat that, there is an extensive network of support available.
> 
> I have been an active admin for over 10 years and learn new things every day. The community is incredibly supportive. 9 times out of 10, there is a solutions to a problem you are looking for\!

-----

### "Salesforce takes some time to get used to, but I think it's a good way to keep things organized\!" — 4.0/5

> **Utente Verificato** | *29 ottobre 2025* | Salute, benessere e fitness | Tasso di raccomandazione: 7.0/10
> 
> **Vantaggi**: I'm using it currently and I like that I can see all of the new clients in one place. It's nice that I can email and see information for my clients all in one place as well.
> 
> **Inconvenienti**: There are a lot of buttons to do one thing - lots of clicking involved with everything\! I also am still getting used to the names of everything. Opportunities are new clients for me and cases are emails.
> 
> It's been okay. It's fairly new to me, but I feel like I'm getting in a good rhythm and getting used to how things are set up\!

-----

### "Good for what it is, but you may not need it" — 3.0/5

> **Utente Verificato** | *16 settembre 2026* | Servizi alla persona e alla famiglia | Tasso di raccomandazione: 5.0/10
> 
> **Vantaggi**: It's complexity and customization allow you to build it for your needs, as unique as they are for your particular industry.
> 
> **Inconvenienti**: The steep learning curve to figuring out how to use Salesforce on your own as a new user presents a high barrier. Their training materials also have a steep learning curve, making it rather difficult to use unless you have assistance from a real person.
> 
> I see the benefit of Salesforce, especially as it's free for nonprofits, but it's usability is limited to nonprofits with more staff for the complex needs of maintaining it.

-----

### "Powerful ecommerce platform, but not the simplest to manage" — 4.0/5

> **Parsa** | *3 luglio 2026* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 8.0/10
> 
> **Vantaggi**: What I liked most is that it is strong for enterprise ecommerce once it is set up properly. Order management, customization, and the connection to the broader Salesforce ecosystem are all solid, especially for teams managing more complex storefront needs.
> 
> **Inconvenienti**: What I liked least is that it can get heavy pretty quickly. Setup and customization can take real effort, and the platform does not always feel simple or lightweight to manage day to day.

-----

### "Elevated Customer Experience" — 5.0/5

> **Brenda** | *28 febbraio 2025* | Industria edilizia | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: The AI that powers much of the customer automated experience is seamless.  It's superior to foreign person-to-person contact - feels less stilted and more intuitive.
> 
> **Inconvenienti**: Because it is cloud based, lack of signal in some areas can be problematic.
> 
> Overall, the experience is great for handling all the minute customer interactions that can be extremely time-consuming.

-----

Pagina: 1/5\
Avanti: [Pagina successiva](https://www.capterra.it/software/180822/salesforce-commerce-cloud?page=2)

## Link

- [Visualizza su Capterra](https://www.capterra.it/software/180822/salesforce-commerce-cloud)

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