---
description: Scopri le funzionalità di Salesforce Commerce Cloud, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Commerce Cloud - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per piattaforme e-commerce B2B](/directory/31821/b2b-ecommerce-platform/software) > [Salesforce Commerce Cloud](/software/180822/salesforce-commerce-cloud)

# Salesforce Commerce Cloud

Canonical: https://www.capterra.it/software/180822/salesforce-commerce-cloud

Pagina: 1/5\
Avanti: [Pagina successiva](https://www.capterra.it/software/180822/salesforce-commerce-cloud?page=2)

> Converti più clienti e fai crescere il tuo marchio più velocemente con Commerce Cloud, una piattaforma di e-commerce tra le migliori a livello mondiale.
> 
> Conclusione: valutazione di **4.6/5** stelle assegnate da 99 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

-----

## Panoramica

### Chi utilizza Salesforce Commerce Cloud?

Aiuta i clienti di tutte le dimensioni a crescere.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.6/5** | 99 Recensioni |
| Facilità d'uso | 4.4/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 4.5/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.3/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.6/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: Salesforce
- **Area geografica**: San Francisco, USA
- **Anno di fondazione**: 2003

## Contesto commerciale

- **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web
- **Lingue supportate**: inglese
- **Paesi disponibili**: Arabia Saudita, Austria, Belgio, Canada, Danimarca, Emirati Arabi Uniti, Finlandia, Francia, Germania, Irlanda, Israele, Italia, Norvegia, Paesi Bassi, Portogallo, Regno Unito, Spagna, Stati Uniti, Sudafrica, Svezia e altri 1

## Funzionalità

- API
- Accesso da dispositivi mobili
- Avvisi/Notifiche
- CRM
- Carrello degli acquisti
- Catalog Management
- Controllo dell'inventario
- Creazione di report/analisi
- Email Marketing
- Evasione di ordini
- Formulazione di previsioni
- Gestione SEO
- Gestione degli ordini
- Gestione degli ordini d'acquisto
- Gestione dei canali
- Gestione dei fornitori
- Gestione dei resi
- Gestione del magazzino
- Gestione dell'e-commerce
- Gestione dell'inventario
- Gestione della clientela
- Gestione della consegna
- Gestione delle promozioni
- Gestione delle recensioni
- Gestione delle spedizioni
- Gestione di siti web
- Gestione nuovi ordini
- Integrazione di mercati
- Marketing multi-canale
- Monitoraggio degli ordini
- Monitoraggio dei costi
- Monitoraggio dell'inventario
- Ordini ripetuti
- Ottimizzazione dell'inventario
- Real-Time Data
- Sicurezza dei dati
- Sistema multi-locale
- Third-Party Integrations

## Integrazioni (100 in totale)

- AddressTools
- Adyen
- Akeneo Product Cloud
- Annex Cloud Loyalty Experience Platform
- Antavo
- AppOmni
- Artifi
- Aspire
- Astonous Ship
- Avalara
- BILDIT
- Bazaarvoice
- Blackthorn Payments
- Blue Canvas
- BlueSnap

... e altre 85 integrazioni

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Knowledge Base
- Assistenza telefonica
- Assistenza diretta 24 ore su 24

## Categoria

- [Software per piattaforme e-commerce B2B](https://www.capterra.it/directory/31821/b2b-ecommerce-platform/software)

## Categorie correlate

- [Software per piattaforme e-commerce B2B](https://www.capterra.it/directory/31821/b2b-ecommerce-platform/software)
- [Software e-commerce](https://www.capterra.it/directory/3/ecommerce/software)
- [Software per la gestione degli ordini](https://www.capterra.it/directory/30225/order-management/software)
- [Software e-commerce multicanale](https://www.capterra.it/directory/31281/multi-channel-ecommerce/software)
- [Software per la gestione dell'inventario](https://www.capterra.it/directory/30006/inventory-management/software)

## Alternative

1. [Shopify](https://www.capterra.it/software/83891/shopify) — 4.5/5 (6673 reviews)
2. [WooCommerce](https://www.capterra.it/software/187800/woocommerce) — 4.5/5 (1041 reviews)
3. [Wix](https://www.capterra.it/software/169007/wix) — 4.4/5 (10618 reviews)
4. [NetSuite](https://www.capterra.it/software/135757/netsuite) — 4.2/5 (2003 reviews)
5. [Odoo](https://www.capterra.it/software/135618/odoo) — 4.2/5 (1295 reviews)

## Recensioni

### "Best CRM and Commerce portal in existence\!" — 5.0/5

> **AJ** | *22 gennaio 2026* | Prodotti alimentari e bevande | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: The versatility Salesforce has is unparalleled. There is so much customization available, that it really does take a special level of support. It is a beast when it comes to customer facing portals, inventory management, website management, and helpdesk support. On top of that, creating ordering platforms with a high level of security, makes this tool far superior.
> 
> **Inconvenienti**: Sometimes it can get overwhelming with how much capability Salesforce has. Thankfully, to combat that, there is an extensive network of support available.
> 
> I have been an active admin for over 10 years and learn new things every day. The community is incredibly supportive. 9 times out of 10, there is a solutions to a problem you are looking for\!

-----

### "Salesforce takes some time to get used to, but I think it's a good way to keep things organized\!" — 4.0/5

> **Utente Verificato** | *29 ottobre 2025* | Salute, benessere e fitness | Tasso di raccomandazione: 7.0/10
> 
> **Vantaggi**: I'm using it currently and I like that I can see all of the new clients in one place. It's nice that I can email and see information for my clients all in one place as well.
> 
> **Inconvenienti**: There are a lot of buttons to do one thing - lots of clicking involved with everything\! I also am still getting used to the names of everything. Opportunities are new clients for me and cases are emails.
> 
> It's been okay. It's fairly new to me, but I feel like I'm getting in a good rhythm and getting used to how things are set up\!

-----

### "Is the price point worth it?" — 3.0/5

> **Brianna** | *18 ottobre 2025* | Organizzazioni civiche e sociali | Tasso di raccomandazione: 7.0/10
> 
> **Vantaggi**: Salesforce has helped tremendously with Sales Management, because before Salesforce, we were using a Google spreadsheet that took a lot of time and effort to manage. When we made the switch to Salesforce, we were better able to track leads and revenue through customer profiles, and we've seen the different already.
> 
> **Inconvenienti**: Salesforce customer support is terrible. When we signed up for a new plan with Salesforce, they completely botched the set up process, not completing any of the steps that we asked for multiple times before we signed our contracts. I've had good experience with Salesforce customer support before, but every new experience seems to be worse and worse. On top of that, this platform is hard to learn and has quite the learning curve. They ask for more money to help guide you but after quite some time, my team and I got the hang of it.

-----

### "Elevated Customer Experience" — 5.0/5

> **Brenda** | *28 febbraio 2025* | Industria edilizia | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: The AI that powers much of the customer automated experience is seamless.  It's superior to foreign person-to-person contact - feels less stilted and more intuitive.
> 
> **Inconvenienti**: Because it is cloud based, lack of signal in some areas can be problematic.
> 
> Overall, the experience is great for handling all the minute customer interactions that can be extremely time-consuming.

-----

### "A Comprehensive Ecommerce Solution with Endless Possibilities" — 5.0/5

> **Parth** | *20 febbraio 2025* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: Salesforce Commerce Cloud offers a unified platform that integrates seamlessly with other Salesforce tools, making it easy to manage customer relationships, orders, and inventory.
> 
> **Inconvenienti**: Commerce Cloud can be overwhelming for new users, requiring significant time and effort to learn and master.
> 
> The platform offers a wide range of features, including personalization, scalability, and innovation. While it may have a steep learning curve and some customization limitations, the benefits far outweigh the drawbacks.

-----

Pagina: 1/5\
Avanti: [Pagina successiva](https://www.capterra.it/software/180822/salesforce-commerce-cloud?page=2)

## Link

- [Visualizza su Capterra](https://www.capterra.it/software/180822/salesforce-commerce-cloud)

## Questa pagina è disponibile nelle seguenti lingue

| Lingua | URL |
| de | <https://www.capterra.com.de/software/180822/salesforce-commerce-cloud> |
| de-AT | <https://www.capterra.at/software/180822/salesforce-commerce-cloud> |
| de-CH | <https://www.capterra.ch/software/180822/salesforce-commerce-cloud> |
| en | <https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/> |
| en-AE | <https://www.capterra.ae/software/180822/salesforce-commerce-cloud> |
| en-AU | <https://www.capterra.com.au/software/180822/salesforce-commerce-cloud> |
| en-CA | <https://www.capterra.ca/software/180822/salesforce-commerce-cloud> |
| en-GB | <https://www.capterra.co.uk/software/180822/salesforce-commerce-cloud> |
| en-IE | <https://www.capterra.ie/software/180822/salesforce-commerce-cloud> |
| en-IL | <https://www.capterra.co.il/software/180822/salesforce-commerce-cloud> |
| en-IN | <https://www.capterra.in/software/180822/salesforce-commerce-cloud> |
| en-NZ | <https://www.capterra.co.nz/software/180822/salesforce-commerce-cloud> |
| en-SG | <https://www.capterra.com.sg/software/180822/salesforce-commerce-cloud> |
| en-ZA | <https://www.capterra.co.za/software/180822/salesforce-commerce-cloud> |
| es | <https://www.capterra.es/software/180822/salesforce-commerce-cloud> |
| es-AR | <https://www.capterra.com.ar/software/180822/salesforce-commerce-cloud> |
| es-CL | <https://www.capterra.cl/software/180822/salesforce-commerce-cloud> |
| es-CO | <https://www.capterra.co/software/180822/salesforce-commerce-cloud> |
| es-CR | <https://www.capterra.co.cr/software/180822/salesforce-commerce-cloud> |
| es-DO | <https://www.capterra.do/software/180822/salesforce-commerce-cloud> |
| es-EC | <https://www.capterra.ec/software/180822/salesforce-commerce-cloud> |
| es-MX | <https://www.capterra.mx/software/180822/salesforce-commerce-cloud> |
| es-PA | <https://www.capterra.com.pa/software/180822/salesforce-commerce-cloud> |
| es-PE | <https://www.capterra.pe/software/180822/salesforce-commerce-cloud> |
| fr | <https://www.capterra.fr/software/180822/salesforce-commerce-cloud> |
| fr-BE | <https://fr.capterra.be/software/180822/salesforce-commerce-cloud> |
| fr-CA | <https://fr.capterra.ca/software/180822/salesforce-commerce-cloud> |
| fr-LU | <https://www.capterra.lu/software/180822/salesforce-commerce-cloud> |
| it | <https://www.capterra.it/software/180822/salesforce-commerce-cloud> |
| nl | <https://www.capterra.nl/software/180822/salesforce-commerce-cloud> |
| nl-BE | <https://www.capterra.be/software/180822/salesforce-commerce-cloud> |
| pt | <https://www.capterra.com.br/software/180822/salesforce-commerce-cloud> |
| pt-PT | <https://www.capterra.pt/software/180822/salesforce-commerce-cloud> |
| sv | <https://www.capterra.se/software/180822/salesforce-commerce-cloud> |

-----

## Dati strutturati

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Italia","address":{"@type":"PostalAddress","addressLocality":"Milano","addressRegion":"MI","postalCode":"20153","streetAddress":"Via Caldera 21 Edif. E-Ala 2 20153 Milano (MI)"},"description":"Capterra Italia, il comparatore di software gestionali più vasto al mondo, ti aiuta a trovare il programma più adatto alle tue esigenze grazie alle recensioni degli utenti, al comparatore di prezzi, articoli ed infografiche semplici.","email":"info@capterra.it","url":"https://www.capterra.it/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.it/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://www.linkedin.com/company/capterra/","https://www.facebook.com/Capterra/","https://twitter.com/capterra","https://www.youtube.com/channel/UCvKN2t597g-3KQ_AQAPNXLA"]},{"name":"Salesforce Commerce Cloud","description":"Converti più clienti e fai crescere il tuo marchio con Salesforce Commerce Cloud, una piattaforma di e-commerce tra le migliori a livello mondiale. Converti più acquirenti con transazioni di e-commerce B2C senza alcun intoppo. Provalo gratuitamente e offri ai tuoi clienti esperienze di acquisto facili, uguali alle esperienze di consumo della vita di tutti i giorni, sempre, ovunque e su qualsiasi dispositivo.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6f6fcb53-3a9a-4649-9d93-4eb26aeac858.png","url":"https://www.capterra.it/software/180822/salesforce-commerce-cloud","@type":"SoftwareApplication","@id":"https://www.capterra.it/software/180822/salesforce-commerce-cloud#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.it/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":99},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.it/software/180822/salesforce-commerce-cloud#faqs","mainEntity":[{"name":"Cos'è Salesforce Commerce Cloud?","@type":"Question","acceptedAnswer":{"text":"Converti più clienti e fai crescere il tuo marchio con Salesforce Commerce Cloud, una piattaforma di e-commerce tra le migliori a livello mondiale. Converti più acquirenti con transazioni di e-commerce B2C senza alcun intoppo. Provalo gratuitamente e offri ai tuoi clienti esperienze di acquisto facili, uguali alle esperienze di consumo della vita di tutti i giorni, sempre, ovunque e su qualsiasi dispositivo.","@type":"Answer"}},{"name":"Chi utilizza Salesforce Commerce Cloud?","@type":"Question","acceptedAnswer":{"text":"Aiuta i clienti di tutte le dimensioni a crescere.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Software per piattaforme e-commerce B2B","position":2,"item":"/directory/31821/b2b-ecommerce-platform/software","@type":"ListItem"},{"name":"Salesforce Commerce Cloud","position":3,"item":"/software/180822/salesforce-commerce-cloud","@type":"ListItem"}],"@id":"https://www.capterra.it/software/180822/salesforce-commerce-cloud#breadcrumblist"}]}
</script>