--- description: Scopri le funzionalità di Salesforce Commerce Cloud, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Commerce Cloud - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per piattaforme e-commerce B2B](/directory/31821/b2b-ecommerce-platform/software) > [Salesforce Commerce Cloud](/software/180822/salesforce-commerce-cloud) # Salesforce Commerce Cloud Canonical: https://www.capterra.it/software/180822/salesforce-commerce-cloud Page: 1 / 5\ Avanti: [Next page](https://www.capterra.it/software/180822/salesforce-commerce-cloud?page=2) > Converti più clienti e fai crescere il tuo marchio più velocemente con Commerce Cloud, una piattaforma di e-commerce tra le migliori a livello mondiale. > > Verdict: Rated **4.6/5** by 97 users. Top-rated for **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Salesforce Commerce Cloud? Aiuta i clienti di tutte le dimensioni a crescere. ## Quick Stats & Ratings | Metric | Valutazione | Detail | | **Nel complesso** | **4.6/5** | 97 Recensioni | | Facilità d'uso | 4.5/5 | Based on overall reviews | | Assistenza clienti | 4.5/5 | Based on overall reviews | | Rapporto qualità-prezzo | 4.4/5 | Based on overall reviews | | Funzionalità | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Salesforce - **Area geografica**: San Francisco, USA - **Founded**: 2003 ## Commercial Context - **Target Audience**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000 - **Deployment & Platforms**: Cloud, SaaS, Web - **Lingue supportate**: inglese - **Available Countries**: Arabia Saudita, Austria, Belgio, Canada, Danimarca, Emirati Arabi Uniti, Finlandia, Francia, Germania, Irlanda, Israele, Italia, Norvegia, Paesi Bassi, Portogallo, Regno Unito, Spagna, Stati Uniti, Sudafrica, Svezia and 1 more ## Funzionalità - API - Accesso da dispositivi mobili - Avvisi/Notifiche - CRM - Carrello degli acquisti - Catalog Management - Controllo dell'inventario - Creazione di report/analisi - Email Marketing - Evasione di ordini - Formulazione di previsioni - Gestione SEO - Gestione degli ordini - Gestione degli ordini d'acquisto - Gestione dei canali - Gestione dei fornitori - Gestione dei resi - Gestione del magazzino - Gestione dell'e-commerce - Gestione dell'inventario - Gestione della clientela - Gestione della consegna - Gestione delle promozioni - Gestione delle recensioni - Gestione delle spedizioni - Gestione di siti web - Gestione nuovi ordini - Integrazione di mercati - Marketing multi-canale - Monitoraggio degli ordini - Monitoraggio dei costi - Monitoraggio dell'inventario - Ordini ripetuti - Ottimizzazione dell'inventario - Real-Time Data - Sicurezza dei dati - Sistema multi-locale - Third-Party Integrations ## Integrations (100 total) - AddressTools - Adyen - Akeneo Product Cloud - Annex Cloud Loyalty Experience Platform - Antavo - AppOmni - Artifi - Aspire - Astonous Ship - Avalara - BILDIT - Bazaarvoice - Blackthorn Payments - Blue Canvas - BlueSnap ... and 85 more integrations ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 ## Categoria - [Software per piattaforme e-commerce B2B](https://www.capterra.it/directory/31821/b2b-ecommerce-platform/software) ## Categorie correlate - [Software per piattaforme e-commerce B2B](https://www.capterra.it/directory/31821/b2b-ecommerce-platform/software) - [Software e-commerce](https://www.capterra.it/directory/3/ecommerce/software) - [Software per la gestione degli ordini](https://www.capterra.it/directory/30225/order-management/software) - [Software e-commerce multicanale](https://www.capterra.it/directory/31281/multi-channel-ecommerce/software) - [Software per la gestione dell'inventario](https://www.capterra.it/directory/30006/inventory-management/software) ## Alternative 1. [Shopify](https://www.capterra.it/software/83891/shopify) — 4.5/5 (6642 reviews) 2. [WooCommerce](https://www.capterra.it/software/187800/woocommerce) — 4.5/5 (1036 reviews) 3. [Wix](https://www.capterra.it/software/169007/wix) — 4.4/5 (10551 reviews) 4. [NetSuite](https://www.capterra.it/software/135757/netsuite) — 4.2/5 (1827 reviews) 5. [Odoo](https://www.capterra.it/software/135618/odoo) — 4.2/5 (1287 reviews) ## Recensioni ### "Best CRM and Commerce portal in existence\!" — 5.0/5 > **AJ** | *22 gennaio 2026* | Prodotti alimentari e bevande | Recommendation rating: 10.0/10 > > **Vantaggi**: The versatility Salesforce has is unparalleled. There is so much customization available, that it really does take a special level of support. It is a beast when it comes to customer facing portals, inventory management, website management, and helpdesk support. On top of that, creating ordering platforms with a high level of security, makes this tool far superior. > > **Inconvenienti**: Sometimes it can get overwhelming with how much capability Salesforce has. Thankfully, to combat that, there is an extensive network of support available. > > I have been an active admin for over 10 years and learn new things every day. The community is incredibly supportive. 9 times out of 10, there is a solutions to a problem you are looking for\! ----- ### "Salesforce takes some time to get used to, but I think it's a good way to keep things organized\!" — 4.0/5 > **Utente Verificato** | *29 ottobre 2025* | Salute, benessere e fitness | Recommendation rating: 7.0/10 > > **Vantaggi**: I'm using it currently and I like that I can see all of the new clients in one place. It's nice that I can email and see information for my clients all in one place as well. > > **Inconvenienti**: There are a lot of buttons to do one thing - lots of clicking involved with everything\! I also am still getting used to the names of everything. Opportunities are new clients for me and cases are emails. > > It's been okay. It's fairly new to me, but I feel like I'm getting in a good rhythm and getting used to how things are set up\! ----- ### "Used it for work, decent platform" — 3.0/5 > **Adashia** | *2 febbraio 2026* | Gestione formativa | Recommendation rating: 5.0/10 > > **Vantaggi**: VALUE FOR MONEY - paid for by work CUSTOMER SUPPORT - never had to use SECURITY - good INVENTORY MANAGEMENT - good ORDER MANAGEMENT - good > > **Inconvenienti**: CUSTOMIZATION - limited, with much to be desired WEBSITE CREATION - not used on my end, controlled by company > > Used it for work, decent platform for what it is. Good for inventory and order management in the workplace. ----- ### "Salesforce - User friendly" — 5.0/5 > **Utente Verificato** | *15 dicembre 2025* | Wireless | Recommendation rating: 10.0/10 > > **Vantaggi**: Salesforce is very user friendly, very simple to keep your files and data and reporting organized, can simply tag co workers in tasks they need to complete , the customer support was easily to be tagged on any task if you had a question on the process. It keeps all your orders in line with your date you placed on the file. Training or new developments was clear through online training or webinars via email. > > **Inconvenienti**: The mobile user is not the same as the desktop version, you have to pay for features you don't need. The upgrades to the system from classic to lighting, was a slow switchover as the interface was quite different, the it is costly, but for large corporations it is well worth the expense,. ----- ### "Elevated Customer Experience" — 5.0/5 > **Brenda** | *28 febbraio 2025* | Industria edilizia | Recommendation rating: 10.0/10 > > **Vantaggi**: The AI that powers much of the customer automated experience is seamless. It's superior to foreign person-to-person contact - feels less stilted and more intuitive. > > **Inconvenienti**: Because it is cloud based, lack of signal in some areas can be problematic. > > Overall, the experience is great for handling all the minute customer interactions that can be extremely time-consuming. ----- Page: 1 / 5\ Avanti: [Next page](https://www.capterra.it/software/180822/salesforce-commerce-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.it/software/180822/salesforce-commerce-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data