Cos'è Opinew?

Opinew is a Shopify application that collects product reviews with the option to add photos and videos from customers.

Manage email & SMS review requests & offer coupons to incentivize your clients to leave a review on your shop.

Import from Amazon, Aliexpress, and Ebay, and make your shop busy from the start.

Display your product reviews using our highly customizable widgets and start increasing your store's social proof today!

Chi utilizza Opinew?

Opinew is perfect for Shopify eCommerce merchants looking to boost their conversions and store authority in a quick, easy-to-use way. We are paving the new way for review management on Shopify.

Dettagli su Opinew

Opinew

Dettagli su Opinew

Opinew

Video e immagini di Opinew

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Confronta il prezzo di Opinew con prodotti simili

Prezzo di partenza

9,00 USD/mese
N/D
50,00 USD/anno
199,00 USD/mese

Versione gratuita

Versione gratuita No
Versione gratuita
Versione gratuita No
Versione gratuita

Prova gratuita

Prova gratuita
Prova gratuita
Prova gratuita
Prova gratuita

Implementazione e assistenza di Opinew

Assistenza

  • Email/Help desk
  • FAQ/Forum
  • Knowledge Base
  • Assistenza diretta 24 ore su 24
  • Chat

Implementazione

  • Cloud, SaaS, Web
  • Mac (desktop)
  • Windows (desktop)
  • Linux (desktop)

Formazione

  • Live Online
  • Webinar
  • Documentazione
  • Video

Caratteristiche di Opinew

  • API
  • Analisi dati della campagna
  • Analisi delle sensazioni
  • Analisi visiva
  • Condivisione delle recensioni
  • Creazione di report/analisi
  • Generazione di recensioni
  • Gestione SEO
  • Gestione dei contenuti
  • Gestione dei modelli
  • Gestione dei reclami
  • Gestione dell'esperienza del cliente
  • Gestione della campagna
  • Gestione delle risposte
  • IA/Machine learning
  • Integrazione di social media
  • Integrazioni di terze parti
  • Messaggistica via SMS
  • Monitoraggio dei social media
  • Monitoraggio del coinvolgimento
  • Monitoraggio del marchio
  • Monitoraggio delle parole chiave
  • Monitoraggio delle revisioni
  • Monitoraggio hashtag
  • Monitoraggio in tempo reale
  • Notifica di revisione
  • Notifiche in tempo reale
  • Programmazione dei post
  • Programmazione della campagna
  • Report personalizzabili
  • Ricerca/Filtro
  • Richiesta di revisione
  • Sistema multi-locale
  • Sondaggi e feedback
  • Visualizzazione recensioni
  • Widget

Visualizza l'elenco completo di Software per la gestione della reputazione online

  • API
  • Acquisto e ricezione
  • Analisi dati in tempo reale
  • Analisi delle sensazioni
  • Analisi visiva
  • Avvisi/Notifiche
  • Branding personalizzabile
  • CRM
  • Campagne multi-canale
  • Chat/Messaggistica
  • Commenti/Note
  • Condivisione sui social
  • Dashboard
  • Gestione SEO
  • Gestione dei distintivi delle recensioni
  • Gestione dei feedback
  • Gestione dei modelli
  • Gestione dei sondaggi
  • Gestione dell'esperienza del cliente
  • Gestione della campagna
  • Gestione della posta elettronica
  • Gestione delle comunicazioni
  • Gestione delle risposte
  • Gestione di feedback negativi
  • Importazione/Esportazione di dati
  • Informazioni in tempo reale
  • Integrazione di siti web
  • Integrazione di social media
  • Integrazioni di terze parti
  • Messaggistica via SMS
  • Modelli personalizzabili
  • Monitoraggio
  • Monitoraggio del coinvolgimento
  • Monitoraggio delle attività
  • Monitoraggio delle revisioni
  • Notifica di revisione
  • Notifiche in tempo reale
  • Parametri prestazionali
  • Promemoria
  • Promemoria via e-mail
  • Promozione sui social
  • Quadro della attività
  • Rendicontazione e analisi statistiche
  • Report personalizzabili
  • Richiesta di revisione
  • Sistema multi-locale
  • Sistema plurilingue
  • Sondaggi e feedback
  • Valutazioni e recensioni
  • Widget

Visualizza l'elenco completo di Software per la gestione delle recensioni

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Recensioni su Opinew

Leggi tutte le 31 recensioni

Punteggio medio

Nel complesso
4,8
Facilità d'uso
4,6
Servizio clienti
5
Caratteristiche
4,8
Rapporto qualità-prezzo
4,7

Recensioni per valutazione

5
24
4
7

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Tahmi D.
Tahmi D.
Owner (USA)
Utente LinkedIn Verificato
Moda e articoli di abbigliamento, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great product for a good price

5 3 mesi fa

Aspetti positivi:

One of the things that I like most about Opinew is the ability to pull in reviews for my items that are on other platforms. It really makes moving customers from a marketplace to my own website easier when I'm able to show that social proof. And Opinew also makes it easy to get reviews from the sales on my website, offering branded email options to send out to customers asking for reviews as well as offering the ability to give customers discounts on future purchases when leaving a review. Their support is top notch, not only helping me to get my Shopify templates correctly set up the first time, but also helping when subsequent template updates need tweaks as well.

Aspetti negativi:

The one thing I wish Opinew did better would be to make it easier to share good reviews on social media like other review software does. But I have templates for social media posts made in Canva, so it's not that difficult to paste in good reviews and make posts out of them.

Oscar F.
Product Director (Messico)
Software informatici, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Way more than we expected!

5 9 mesi fa

Commenti: We're a small software development agency, and we've had to set up Shopify shops for many clients. With all the limitations that Shopify has as a platform, Opinew's tools have been very useful to make sure the styles are how they are meant to be and the products/shop look trustable.
They have so many features but right now I remember once when the printed reviews and coupons came in very handy with this client that needed to ship the products but also wanted to get feedback.
Another thing: Opinew is a big boost for the SEO.

Aspetti positivi:

First, how easy it is to customize to the theme's style, anyone can do it. Also, how it imports reviews to a product from different providers (Amazon, E-bayd, AlliExpress), and how these reviews give the website a way more trustworthy overall look. We love it.

Aspetti negativi:

I'd love to see different kinds of widgets such as viewing the most recent reviews but, to be honest, we're happy with the ones they have.

Liz F.
Director of Marketing (USA)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great Customer Service

4 5 mesi fa

Aspetti positivi:

How quickly customer service gets back to me (within minutes via chat)

Aspetti negativi:

The pricing, alot of add on features/ upgrades

Stefan R.
Director (UK)
Organizzazione eventi, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great Review Management System and Importer

5 9 mesi fa

Commenti: Overall, we are a long standing customer of Opinew and have build a great relationship with the team. We are impressed with the cadence in which they update the platform, and with the great support they provide to new customers. Because of that, when working with new shops/merchants, we are confidently recommending Opinew as the tool of choice for powerful review management and importing on Shopify.

Aspetti positivi:

We have been using Opinew for more than two years now. The product keeps on improving with new feature updates, integrations, and partnerships announced all the time. After carefully reviewing other review apps in 2019/20, we identified Opinew as the one to use and recommend to our merchants. Their support is very helpful, friendly and available around the clock (which saved us a couple of times already). Opinew has a very comprehensive feature set, that includes: * multiple review widgets for the shop website * ability to include photos/videos in customer reviews * automated review requests (email, sms, printed) * great review management functionality * coupon creation/use for review incentivisation Moreover, Opinew is also offering very powerful import functionality to anyone who is moving shops from another platform like Amazon, Ebay or Aliexpress. These features include: * Amazon, Ebay, Aliexpress review imports * automated review synchronisation * review migration/import from other review apps * Chrome plugin for bulk import of product reviews The review importer functionality, especially with the Chrome extension, is a power tool for anyone who needs to import reviews. Many of our dropshipping merchants are using Opinew with Oberlo to set up online shops in minutes. Import products with Overlo, import reviews with Opinew, and start selling. Opinew has been a great platform for many years now that we thoroughly recommend.

Aspetti negativi:

As mentioned above, the Opinew system is very feature rich. For new users the number of features (widgets, automations, importers) can sometimes be daunting at the start. However, with recent improvements/updates to user onboarding and the help centre, we do not perceive this to be an issue. If a user gets lost at any point, then the Opinew customer support will be there to help and guide them through the system.

Bob B.
President (USA)
Beni di lusso e gioielli, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Excellent Website/Product Review App for Shopify Stores - Outstanding Customer Service

5 8 mesi fa

Commenti: Very positive and they are very responsive to requests for help and listening to new feature suggestions.

Aspetti positivi:

One of the primary reason we choose Opinew was their ability to import product reviews from our eBay store. The process to match the product review on eBay to the same or similar product in our Shopify store took a while to master, but once we figured it out, it worked very well for us. Their customer service has been HIGHLY responsive!! Very quick to respond, even on weekends and later in the evening. Highly recommend.

Aspetti negativi:

Our biggest problem in the beginning was lack of clear straightforward documentation on how to setup the product and then manage it day to day. Their documentation has improved in the past few months.