--- description: Scopri le funzionalità di Treatwell, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Treatwell - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per barbieri](/directory/31458/barbershop/software) > [Treatwell](/software/181827/treatwell) # Treatwell Canonical: https://www.capterra.it/software/181827/treatwell Pagina: 1/13\ Avanti: [Pagina successiva](https://www.capterra.it/software/181827/treatwell?page=2) > Gestisci calendario, staff e clienti del salone e fatti scoprire su Treatwell, il \#1 marketplace beauty in Europa. > > Conclusione: valutazione di **4.4/5** stelle assegnate da 286 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Treatwell? Titolari e team di saloni di parrucchieria, estetica, barbershop e spa in Europa, da attività singole a catene multi-sede che vogliono un gestionale collegato a un marketplace di prenotazione. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.4/5** | 286 Recensioni | | Facilità d'uso | 4.5/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.3/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.1/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Salonium - **Anno di fondazione**: 2009 ## Contesto commerciale - **Prezzo di partenza**: 34,00 € - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (locale), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: danese, francese, greco, inglese, italiano, lettone, lituano, olandese, portoghese europeo, russo, spagnolo, tedesco, vietnamita - **Paesi disponibili**: Austria, Belgio, Francia, Germania, Grecia, Irlanda, Italia, Lituania, Paesi Bassi, Portogallo, Regno Unito, Spagna, Svizzera ## Funzionalità - Accesso da dispositivi mobili - Appuntamenti ricorrenti - Banca dati cliente - Confirmations/Reminders - Database clienti - Elaborazione di carte di debito/credito - Fatturazione e contabilizzazione - For Barbershops - Gestione appuntamenti - Gestione dei calendari - Gestione dei clienti - Gestione del personale - Gestione del personale - Gestione dell'inventario - Gestione della disponibilità - Integrazione di siti web - Moduli personalizzabili - Pagamenti online - Pagamento elettronico - Per centri estetici e benessere - Pianificazione automatica - Prenotazioni online - Programma di fidelizzazione - Programmazione appuntamenti - Promemoria - Punto di vendita - Sincronizzazione dei calendari - Sistema multi-locale ## Integrazioni (2 in totale) - Google Calendar - iCloud ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per barbieri](https://www.capterra.it/directory/31458/barbershop/software) ## Categorie correlate - [Gestionali per parrucchieri](https://www.capterra.it/directory/30028/salon/software) - [Gestionale per centro estetico](https://www.capterra.it/directory/30782/spa/software) - [Software per barbieri](https://www.capterra.it/directory/31458/barbershop/software) - [Software per centro massaggi](https://www.capterra.it/directory/30919/massage-therapy/software) - [Gestionale per prenotazione appuntamenti](https://www.capterra.it/directory/30757/appointment-scheduling/software) ## Alternative 1. [Calendly](https://www.capterra.it/software/148036/calendly) — 4.7/5 (4163 reviews) 2. [Google Calendar](https://www.capterra.it/software/213340/google-calendar) — 4.8/5 (4323 reviews) 3. [Goldie](https://www.capterra.it/software/1036086/goldie) — 4.8/5 (1173 reviews) 4. [Vagaro](https://www.capterra.it/software/153752/vagaro) — 4.7/5 (3671 reviews) 5. [Acuity Scheduling](https://www.capterra.it/software/128285/acuity-scheduling) — 4.8/5 (5771 reviews) ## Recensioni ### "Da evitare, assistenza inesistente" — 1.0/5 > **Cristina** | *10 aprile 2025* | Artigianato | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Niente, sono degli incompetenti, una volta chiuso il contratto spariscono > > **Inconvenienti**: Assistenza Post Vendita inesistente, referente sparito nel nulla... Se sapevo prima di questi comportamenti non avrei mai aderito, non riusciamo nemmeno a caricare le foto e l'indirizzo è sbagliato. BUFFONI incompetenti > > Assolutamente negativa, da evitare, ti fanno firmare il contratto, incasso i soldi e spariscono ----- ### "Treatwell helps me to book appointments without hassle." — 5.0/5 > **Belinda** | *26 giugno 2023* | Design | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: I love that I don't have to call to a salon anymore and that I have a clear overview of the appointment and can manage it. > > **Inconvenienti**: The offering is not very high, it would be great if they can get more companies to use the tool, then it would become even easier to find the right salon. ----- ### "Ok for the beginners but can be time consuming" — 4.0/5 > **Anna** | *14 luglio 2025* | Design | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Best thing about Treatwell is how well known it is. With tv advertising it’s probably the most known booking system for beauty industry. Some people search treatments through the app so it’s more than a booking system, it’s almost like a platform. > > **Inconvenienti**: Not great at integration with other system, can cause a lot of extra work if you’re running a busy salon as lack of integration is causing unnecessary wait of time (dealing with double booking) > > It’s well know platform and can give you new customers, which can be crucial especially when you’re starting. They take rather big commissions on first booking but rebooking is more fair. But great at integrating with other calendars and can take a lot of extra time to deal with that issue (including double booking). Great when you’re starting and desperate to have new customers and you’re willing to pay a lot to get them. ----- ### "A Convenient Platform I’ve Used Successfully for Years" — 5.0/5 > **Yulia** | *15 settembre 2026* | Cosmetica | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I have been successfully using Treatwell for many years and overall I find the platform very convenient and easy to use. It helps clients discover my services, book appointments online and leave reviews. I especially appreciate the booking and appointment management system. Most of my clients have had a very positive experience and regularly leave excellent reviews. > > **Inconvenienti**: I would really appreciate having the option to speak to a real person by phone when support is needed, as sometimes it is much easier to explain an issue directly. I also currently have difficulty changing some settings in my services and pricing menu. Another concern is that over the past year I have received noticeably fewer bookings through Treatwell compared with previous years, especially recently. I would like more information or guidance on how I could improve my visibility and attract more bookings through the platform. > > Overall, my experience with Treatwell has been very positive. I have used the platform for many years and find it convenient for managing my business and appointments. I would be happy to continue using Treatwell, but I would like better access to customer support and more guidance for professionals on improving their visibility and increasing bookings. ----- ### "Not great experience" — 2.0/5 > **Oksana** | *4 giugno 2025* | Servizi ai consumatori | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Unfortunately I can’t list pros as I can’t find any the longer I stay on treatwell . It is just an expensive calendar , just about it . > > **Inconvenienti**: As a provider of the services we aren’t protected at all . Had two very bad experiences with the customers ( being rude and abusive ) asked treatwell to block them response was ‘nothing we can do about it\! ‘ Charging new customers fee even for regular customers that booked in the past \! If they haven’t booked within certain period . High monthly fees. Plus over the roof commission. We have no rights to choose the customers. I had a customer who rescheduled 5 times within a month \! Loss and treatwell won’t do anything about it . Don’t wanna loose my reviews hence still there. > > Not helpful at all Whenever you have issue with customers they don’t deal with it Don’t wanna deal with complaints As a provider not protected in any way ----- Pagina: 1/13\ Avanti: [Pagina successiva](https://www.capterra.it/software/181827/treatwell?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/181827/treatwell) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati