--- description: Scopri le funzionalità di Whistle Messaging, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Whistle Messaging - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per comunicazione unificata](/directory/31035/unified-communications/software) > [Whistle Messaging](/software/181980/whistle) # Whistle Messaging Canonical: https://www.capterra.it/software/181980/whistle Pagina: 1/7\ Avanti: [Pagina successiva](https://www.capterra.it/software/181980/whistle?page=2) > Piattaforma di messaggistica per gli ospiti che aiuta gli hotel a interagire con i propri clienti prima, durante e dopo il loro soggiorno. > > Conclusione: valutazione di **4.7/5** stelle assegnate da 131 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.7/5** | 131 Recensioni | | Facilità d'uso | 4.6/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.6/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.6/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.5/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Whistle Messaging - **Area geografica**: Westlake Village, USA ## Contesto commerciale - **Prezzo di partenza**: 60,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Canada, Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - Automazione del marketing - Autoresponders - Branding personalizzabile - Chat in tempo reale per i consumatori - Chat proattiva - Chat/Messaggistica - Collaborazione multi-utente - Comunicazione multi-canale - Condivisione di documenti - Creazione di report/analisi - Gestione contatti - Gestione dei modelli - Gestione del personale - Gestione dell'esperienza degli ospiti - Gestione della manutenzione - Invio di SMS di massa - Modulo offline - Personalizzazione - Punto di vendita - Storico delle trascrizioni/chat - Third-Party Integrations - Tracciamento delle interazioni ## Integrazioni (20 in totale) - Amadeus HotSOS - Beds24 - Chargerback - Clock PMS - Cloudbeds - Infor HMS - Jonas Chorum - Maestro PMS - Mews - OnRes - OpenHotel PMS - Quore - RoomKeyPMS - SkyTouch Hotel OS - Stripe ... e altre 5 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Assistenza telefonica - Chat ## Categoria - [Software per comunicazione unificata](https://www.capterra.it/directory/31035/unified-communications/software) ## Categorie correlate - [Software per comunicazione unificata](https://www.capterra.it/directory/31035/unified-communications/software) - [Software di gestione alberghiera](https://www.capterra.it/directory/20031/hospitality-property-management/software) - [Sistemi di messaggistica con i clienti (CCM software)](https://www.capterra.it/directory/31002/customer-communications-management/software) - [Software per chat](https://www.capterra.it/directory/30797/live-chat/software) - [Piattaforme per SMS marketing](https://www.capterra.it/directory/30842/sms-marketing/software) ## Alternative 1. [Slack](https://www.capterra.it/software/135003/slack) — 4.7/5 (24071 reviews) 2. [LiveChat](https://www.capterra.it/software/62194/livechat) — 4.6/5 (1719 reviews) 3. [LiveAgent](https://www.capterra.it/software/102188/liveagent) — 4.7/5 (1758 reviews) 4. [Zendesk Suite](https://www.capterra.it/software/164283/zendesk) — 4.4/5 (4076 reviews) 5. [Tidio](https://www.capterra.it/software/144040/tidio-chat) — 4.7/5 (590 reviews) ## Recensioni ### "A new form to administrate your hotel" — 4.0/5 > **Oscar** | *4 agosto 2021* | Industria alberghiera | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: I like this software because it has several features that allows me to keep a correct and straight organization for my hotel, as well as having data which is gonna make me improve the hotel in order to make a better experience for the guests and also have a more improve management for the whole organization. > > **Inconvenienti**: This software needs more work on their marketing, because we only have one feature to promote our different services so we need more apps and more feature that allows us to promote more our services. > > It has helped me a lot I’ve been using this software quite a while now and it has help me in my hotel organization it lets me know different Ares from the hotel how they are well-managed as well as how the guests feel during his stay, I would definitely recommend this app if you want to have a more complete organization for your hotel. ----- ### "Non-intrusive, real-time, guest communication is critical to our success\!" — 5.0/5 > **Corey** | *7 giugno 2022* | Industria alberghiera | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: A majority of people in the world prefer the platform of text message when communicating with anyone. Now, we have the ability as a hotel to have this level of communication with our guests. We use this software to prepare our guests for their arrival, complete their digital guest registration, provide real-time feedback in regards to their experience and prepare them for departure and hopefully, their eventual return. > > **Inconvenienti**: I wish the artificial intelligence was a little more intuitive. Whistle gives you the opportunity to prepare hundreds of FAQ's and their appropriate responses. The idea is that as your guests being to ask these repetitive and simple questions, Whistle can learn the typical response and automatically reply, taking this routine but demanding task off your plate full of responsibilities. Unfortunately, like an unsure but capable new employee, it is constantly looking for approval before providing the correct answer it already knew. Doesn't save much time if I have to "ok" everything that I already told it to say... > > Overall, Whistle is critical to the success of our operation. Because our resort is so small, our staff is often pulled in many different directions, and do not have the luxury of staying tethered to a specific workstation. With the Whistle Mobile App, we are able to stay in real-time contact with all our guests, even if we're up on the floors cleaning rooms, or out on the deck cleaning the pool, etc. ----- ### "OK, But Support is Not Very Helpful" — 3.0/5 > **Bart** | *14 aprile 2025* | Industria alberghiera | Tasso di raccomandazione: 4.0/10 > > **Vantaggi**: The system generally functions well. No delay in quick sends and receipts of messages. > > **Inconvenienti**: Their support is not very useful. They take a "it's not a bug, it's a feature" attitude even when bugs are obvious. > > A previous employee signed up for their service. Did it not occur to them that employees come and go at companies? It is impossible for us to remove a previous employee's name or email. Who does this? ----- ### "Fantastic platform, continous improvement and innovation" — 5.0/5 > **Dan** | *4 febbraio 2021* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: 1. The integration into our property management software (PMS) that allows us to send-out pre-arrival texts to our guests each day. 2. That we can send follow-up messages post stay that include a link to our TripAdvisor page. > > **Inconvenienti**: I honestly cannot think of any features of functions of the software that I do not like. > > Having been with a previous texting service that was more expensive and less functional, we could not be more pleased with the Whistle product and team. It's legit easy to use and does everything we want it to\! ----- ### "Great communication tool" — 5.0/5 > **Tania** | *18 febbraio 2021* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: We liked the ability to be able to communicate with our guests in a faster more efficient way. They didn't need to call us with requests, it could be texted. The Automatic responses set up in the system also helped to answer the everyday questions of Guests without us having to repeat the same information over the phone. It streamlined our processes. > > **Inconvenienti**: It doesn't have a lost property feature which other products offered. If a guest left something in a room, the item could be recorded in this program and thus further streamline the process. Other products offered the ability to have the picture of the item, the address of the guests and the tracking info once shipped all recorded in the program. > > We have definately increased productivity of our front desk operations with this additional communication tool. We are able to better communicate between the housekeeping department and with Guests. It allows us to be more efficient in our daily operations as we are not spending as much time on the phone. ----- Pagina: 1/7\ Avanti: [Pagina successiva](https://www.capterra.it/software/181980/whistle?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/181980/whistle) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Dati strutturati