--- description: Scopri le funzionalità di Monster VoIP, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Monster VoIP - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per call center](/directory/30007/call-center/software) > [Monster VoIP](/software/182736/mv-business-voip) # Monster VoIP Canonical: https://www.capterra.it/software/182736/mv-business-voip Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/182736/mv-business-voip?page=2) > Offre un PBX cloud completamente ospitato e comunicazioni unificate. > > Conclusione: valutazione di **4.7/5** stelle assegnate da 44 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Monster VoIP? Soluzione adatta a qualsiasi tipo di azienda, dalle micro aziende alle grandi imprese. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.7/5** | 44 Recensioni | | Facilità d'uso | 4.7/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.6/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.8/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.6/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Monster VoIP - **Anno di fondazione**: 2012 ## Contesto commerciale - **Prezzo di partenza**: 27,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - Automated Attendant - Avvisi/Notifiche - Azioni innescate da eventi - CRM - Collaborazione multi-utente - Composizione automatica dei numeri di telefono - Condivisione di documenti - Conferenze - Creazione di report/analisi - Definizione degli script di chiamata - Estensioni virtuali - Filtro delle chiamate - Gestione contatti - Gestione delle code - Gestione di call center - Gruppi di chiamata - IVR - Instradamento delle chiamate - Integrazione telefonia-computer (CTI) - Messaggio vocale - Messaggistica via SMS - Monitoraggio delle chiamate - PBX - Parametri prestazionali - Per i call center - Pianificazione del personale - Previsione del personale - Registrazione - Registrazione delle chiamate - Registrazione delle chiamate - Smistamento automatico delle chiamate - Trasferimento di file - Trunking SIP ## Opzioni di supporto - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per call center](https://www.capterra.it/directory/30007/call-center/software) ## Categorie correlate - [Software per call center](https://www.capterra.it/directory/30007/call-center/software) - [Programmi per registrare le chiamate](https://www.capterra.it/directory/30533/call-recording/software) - [Software Voip](https://www.capterra.it/directory/30940/voip/software) - [Software per comunicazione unificata](https://www.capterra.it/directory/31035/unified-communications/software) - [Software per la gestione delle telefonate](https://www.capterra.it/directory/31101/business-phone-systems/software) ## Alternative 1. [3CX](https://www.capterra.it/software/158704/3cx) — 4.4/5 (465 reviews) 2. [Nextiva](https://www.capterra.it/software/175788/nextiva) — 4.6/5 (914 reviews) 3. [VoIP.ms](https://www.capterra.it/software/203084/voip-ms) — 4.8/5 (697 reviews) 4. [Microsoft Teams](https://www.capterra.it/software/168668/microsoft-teams) — 4.5/5 (10941 reviews) 5. [Wildix](https://www.capterra.it/software/218251/wildix) — 4.7/5 (209 reviews) ## Recensioni ### "Monster Voip used in a CPA Firm" — 5.0/5 > **Brian M.** | *7 febbraio 2019* | Contabilità | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The transition to the software / voip service was easy. Monster Voip handled everything and it was a very smooth transition. The software is very easy to use which is helpful for last minute changes to our office schedule. Changes can be made anywhere you have internet access. Our staff really likes the ability to text clients from the software. Our clients receive the incoming text from our office number and not a personal cell phone number. Very convenient. > > **Inconvenienti**: The confirmation page for faxing from Instant-fax.com serves its purpose, however we would prefer the confirmation have the ability to come as a .pdf document rather than an image in an email. > > MV-Business Voip has been great. Transition was smooth, customer support is able to fix issues fast, and the quality of the VoIP service is outstanding. ----- ### "The Most Underrated VOIP Service On The Internet" — 5.0/5 > **Michael** | *27 febbraio 2020* | Commercio all'ingrosso | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: I love the mobile app. It has made my life so much easier. No more having to run back to my desk or deal with missed phone calls. I can also operate out of the office like I'm in the office. Most people might not even realize that I'm not in the office. > > **Inconvenienti**: My only complaint is regarding the paging. MV was able to tie in an overhead page to the over the phone page using a paging bridge. However, that paging bridge acts like its own user. Meaning each time someone makes a page, it populates the phone as a missed call. MV was able to program that those missed calls do not show up as notifications each time. But if you look in the history, you will see a huge amount of missed calls from the paging bridge. It's not horrible, just annoying. > > I thought the entire experience was more than I had expected. MV actually sent their lead technician from Los Angeles to Cleveland to help with our go live and get everything right. While there were a few issues that took a little longer to get sorted out, they got the job done. The times that I have had to reach out to support were always easy experiences that resulted in quick answers. ----- ### "We implemented Monster VoIP at Triptongo to optimize call management and improve customer service." — 4.0/5 > **Bea** | *5 giugno 2024* | Marketing e pubblicità | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: This software has transformed our communication thanks to its many advanced features and its integration with CRM tools such as Salesforce and HubSpot. > > **Inconvenienti**: Outbound calls can be costly in certain regions. > > The ease of use, workflow automation and analytics capabilities have significantly increased our efficiency. A comprehensive and efficient solution for making and managing international calls from Argentina, helping to reduce costs, improve call quality and optimize customer service operations. ----- ### "Wonderful Service once it is setup but can take forever to get it setup." — 4.0/5 > **Jessy** | *23 novembre 2020* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: Quality service. Little to no issues during use of service. > > **Inconvenienti**: Services and features are all manual setup by MV-Business VoIP and not automatic. This can make setup and use of services and features take forever. I believe that since the service is not automatic setup this can and has hindered the ability to accurately show this to fellow clients since many prefer to be able to use the service in a fairly quick turn around due to business needs. > > Long initial setup which put the schedule of everything planned behind. Repeated going back and forth to actually be able to get it setup before being able to actually use it because nothing is automated on the initial setup side of things. Once we had the service we noticed plenty of missing features that we were looking forward to and features that wasn't as clear as it was originally stated. There is no such feature for a number with no features attached either which would be a easy sale for anyone but they only offer their service with all the features attached. Waiting on support to respond back about issues and inquires takes forever at times. We actually still have a bunch of inquiries/issues that still to this day have not been answered or resolved for example a simple one is their mobile app. We haven't received a resolution regarding this issue since we signed up which was more then a couple months ago. ----- ### "Best Phone system" — 5.0/5 > **Dash** | *26 maggio 2020* | Forniture e materiali | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The Salesforce integration makes things more efficient for me with the clic2call and call logging. > > **Inconvenienti**: I wish they had call transcription to log notes in my crm. > > Great service and great support when needed. ----- Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/182736/mv-business-voip?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/182736/mv-business-voip) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | it | | | pt | | | pt-PT | | ----- ## Dati strutturati