Raydiant

Keeps our employees focused!

Commenti: We have made it easier to clearly show how we're doing and what our goals are!

Aspetti positivi:

I like being able to display our metrics. It's very easy to highlight when people reach a certain target or goal!

Aspetti negativi:

We have had some issues with displaying a certain metric or setting a goal. But their support team has always helped up find a work around.

Great for Restaurants!

Commenti: There are a lot of business tools out there wanting your attention and money. Most of these do very similar things and end up cluttering your life. Radiant solves an important problem for us: integrating our online menus into our in-store lobby displays as well as communicate important information to our staff via a back of house display. Onboarding was easy and engaged and continues to be so. There are a lot of moving parts to getting what we needed done, and the team handled all of those quickly and without issue.

Aspetti positivi:

As a small, fast casual restaurant we were looking for a digital menu solution as well as a way to communicate important information like daily sales, weekly calendar and inspirational messeages to our staff. We use Toast and was able to fully integtrate our Toast menu, including design styling to be fully responsive to our online Toast menu. We worked with a small team, including an incredible coder to make this happen. We continiue to receive weekly or monthly check-in's from them about how the service and tools are going. Once onboarded we are easily able to update our content or add new modules. Coming from using a usb stick with a jpeg to put our menus on the screens, this is a huge upgrade. The added bonus that it's affordable and no contract only makes this better.

Aspetti negativi:

We wish that there were even more enhanced features for resturants specifically. As this is mainly a business tool, I understand but they could really crush it in the hospitality space with additional tools that restaurants are looking for. The good news is that they have listed to our suggestions and may be including us in future beta testing.

Solid start, but lacking features and reliability

Aspetti positivi:

Price integration with our Toast POS system.

Aspetti negativi:

The lack of video integration with Toast menus. Only Gifs work and they are low resolution and choppy. Lack of processing power to run gif content. Glitchy play back on gifs. Devices disconnect from wifi often and require manual power cycling. Lack of flexibility with design layout.

A bit pricey, but more than enough features

Commenti: Pretty good, although the higher cost is making it prohibitive when thinking of adding more screens

Aspetti positivi:

Robust product with lots of great features to choose from

Aspetti negativi:

The cost is incredibly high, which means fewer screens we can afford to have

Digital Signage with Ease of Use

Commenti: Overall it has been worth it. I definitely suggest using it and the ability to store signs that can can be deployed and changed to fit the seasons or the holidays is nice.

Aspetti positivi:

The ability to change the signs and deploy them from a single location

Aspetti negativi:

Depending on your location having a solid internet connection can be difficult.

Great system!

Commenti: Super friendly staff, great customer service and so easy to instal and use!

Aspetti positivi:

Easy to use! Changes made across all devices at once! Absolutely love how much time and energy I save by using Raydiant.

Aspetti negativi:

We love it no complaints to be honest! Works great! Easy to connect and track.

Top Notch Screen Streaming Device

Commenti: No more USB sticks or dreaded DVDs, which has been great. It is super fast to create and deploy quality content. It's been great.

Aspetti positivi:

Raydiant is the easiest streaming device I've found for setting up and administering. Definitely client-friendly, too!

Aspetti negativi:

Nothing about the service or hardware to dislike, that I've come across. I guess some integrations with other business SAAS companies would be nice.

Help grow your business

Aspetti positivi:

Love how this got away from constantly printing menus, flyers and ads

Aspetti negativi:

Price could be better but you could be paying way more for way less

One of the good ones!

Commenti: It was great. If I had any problems, help was just a phone call away.

Aspetti positivi:

The user interface is well designed, and easy to use.

Aspetti negativi:

The pricing did get a little steep. My first account only ran me 80.00 per month with free players. It went up to 250.00 per month with players costing 199.00 each. While it is true that I have switched services, if your budget allowed it this is truly a great service

Transforming In-Store Experiences with Raydiant

Aspetti positivi:

Raydiant's digital signage platform is incredibly user-friendly and versatile. The ability to update content remotely and in real-time allows us to keep our promotions and messaging fresh and relevant. The high-quality displays and vibrant colors capture our customers' attention, making in-store promotions more effective than ever.

Aspetti negativi:

Integration with Toast can sometimes be finicky. It doesn't always auto update when we add or remove items from a menu

Best Customer Success Managers!

Aspetti positivi:

Their service is top-notch, specifically [sensitive content hidden]. When I first started in my current role, I took over being the admin for Hoopla(a product of Raydiant). She did a great job in training me in waves, not showing me everything, but showing me everything that was relevant to what I was asking about, so as to not overload me with information. Over time I have gotten to the point where we have covered almost everything and I have learned a lot. In that training, she also suggested a new feature we could start using pretty close to immediately that has added a lot of value to our sales reps, especially those working remote. I am an admin of several software tools we use and so naturally I communicate directly with a lot of CSM's. [sensitive content hidden] is our favorite CSM to work with as she comes with a balanced and adaptable approach to customer success. She knows just what we need and listens intently to be sure that we are getting what we need and not just what we think we need.

Aspetti negativi:

In the content creation process, I wish that you could create everything on the same page or in the same flow. With each step, I have to navigate to a different tab and create that component before I navigate to another tab and create the next piece of content. It is a robust system that stores and organizes your information well, but the building process could be much easier.

Love the digital signage!

Commenti: No fuss start up, low maintenance, high customer impact

Aspetti positivi:

Virtually no technical issues in almost 2 years

Aspetti negativi:

Sometimes it’s hard to get sales & customer service on the phone to order more screens

Raydiant is great for fast casual, counter service establishments

Commenti: Great rep, and easy to use .

Aspetti positivi:

We were looking for easy to update menus, easy to change prices, easy to read for all ages. Raydiant works well and meets the criteria.

Aspetti negativi:

The original setup was not as user friendly as some programs, but after learning how it works, is easy to navigate.

Raydiant for my digital signage needs, and I am thoroughly impressed with the platform.

Commenti: Raydiant has exceeded my expectations on all fronts. With its user-friendly interface, extensive features, outstanding customer support, robust analytics, and affordable pricing, it is undoubtedly the best digital signage solution available. I highly recommend Raydiant to anyone looking to elevate their business through visually stunning and captivating displays. They truly deserve a solid 5-star rating on G2!

Aspetti positivi:

First and foremost, the user interface is incredibly intuitive and easy to navigate. Setting up my digital displays and managing content has never been so seamless. Whether you're a tech-savvy individual or a novice, Raydiant ensures that anyone can effortlessly create eye-catching and engaging displays.

Aspetti negativi:

Needs more from customizable templates and interactive content to real-time updates and scheduling, this platform caters to all my signage requirements.

A straight forward implementation of digital signage for all skill levels.

Aspetti positivi:

I was able to turn over the management of our menu board to the Cafe staff immediately after the hardware was installed.

Aspetti negativi:

The cost is prohibitive for small organization, and any addons are pay for use.

Professional & Easy to Use

Commenti: Raydiant has be been very dependable and their customer service is great. We've had a great overall experience.

Aspetti positivi:

Being able to update and edit displays remotely, create schedules, and create visually pleasing content from any device that has internet is a HUGE convenience. The platform is intuitive enough to confirm the new content has been pushed to the displays. We don't use the multiple display feature (yet), but being able to control multiple display separately with unique content on each one was a bonus when choosing Raydiant.

Aspetti negativi:

The built-in content creating and editing tools are very generic, simple, and don't give many dynamic options. Another content creation tool is recommended to have in addition to Raydiant. We use Poster-My-Wall and it seamlessly integrates with Raydiant. This is listed as a Con because an added subscription (cost) is required.

User friendly and convenient

Aspetti positivi:

It was very easy to bring into my business and set up/install was a breeze. Very easy to maneuver and create what I need to display.

Aspetti negativi:

If I had to have a con about Raydiant it would be that the connection is some times a bit slow when uploading new content.

Mostly good.

Commenti: When it works, it's great. It's only the time-consuming process to get through it each week of updates.

Aspetti positivi:

The features and way it operates 24/7 works for our business.

Aspetti negativi:

There are kinks in the app that need to be addressed. The screen needs to be refreshed numerous times as we are updating our daily/weekly playlist of events. After numerous tries, the tech support only offers that they cannot replicate the issues, and we should change our browser each time we use Raydiant. (We are using Chrome).

Raydiant Rocks our Restaurant!

Aspetti positivi:

Comfortable and very easy to use. I love all aspects

Aspetti negativi:

There is nothing I don't appreciate with it

Slideshow Display for Business

Aspetti positivi:

I like that we are able to make one slideshow to be displayed at multiple locations all at once.

Aspetti negativi:

Sometimes the website is not user friendly but once you figure it out its easy

Excellent Product for Easy Digital Display Solution

Aspetti positivi:

Raydiant was easy to deploy within our organization, the UX design is extremely user friendly, and it has been an affordable for our company to use digital signage without purchasing expensive displays.

Aspetti negativi:

Customer service can sometimes be lacking. The rep which initially sold our company the Raydiant product no longer took my calls/emails after we were fully onboarded. Billing can also be challenging if you have multiple locations using the product.

High Performer

Aspetti positivi:

Easy to set up and low maintenance. Great advertising in our large street facing window. Highly recommend!

Aspetti negativi:

At times I have to reset but that doesn’t take long.

Great for a brewery

Commenti: We have used Raydiant since we opened 5 years ago and their program has been great to work with.

Aspetti positivi:

Raydiant make it sure easy to update or menus and can be done during service.

Aspetti negativi:

When Raydiant does go down its hard to get help form customer support.

Gym ownwr

Aspetti positivi:

I can put anybody advertisement on the software

Aspetti negativi:

It’s hard to delete old advertisements on both devices without messing up with one of them

Daily user of raydiant

Commenti: Good its pretty user friendly

Aspetti positivi:

That I can update my menus from any location

Aspetti negativi:

Sometimes it just disconnects from the wifi