Hostify

All in one is easier

Commenti: My overall rating for Hostify is 10/10, despite the fact that I originally experienced integration issues with some programs. It's incredible how much one piece of software can help your real estate management. I feel more at ease now that I see everything in its proper place. If you own many properties, I wholeheartedly advocate putting it into practice.

Aspetti positivi:

I spent a lot of time looking for software that would make managing my assets easy for me. As I own numerous properties, managing reservations, payments, etc. was a mess for me. I discovered Hostify in this way, and I enjoy that it has the capability of centralized management. payments, bookings, creating a website for the owner, even using a mobile app.

Aspetti negativi:

As it can be challenging to comprehend the entire procedure at first, I advise encouraging the creation of lessons that are both quick and informative. Considering that, in general, people have less free time due to their jobs.

Where professionalism and proactivity delivered via friendliness

Commenti: I have never experienced such a great attitude, proactivity and professionalism at any multi-national company that all are packed together with real human values by not hiding behind templates and "over-done" formal communication. They listen, respond and deliver what the user needs.

Aspetti positivi:

Their direct and friendly communication makes the co-operation to be hassle-free, and the customer / user feels that his voice is heard and there will be a response on it.

Aspetti negativi:

There are some reliability issues that they still need to work on it but with their attitude it will definitly happen, they need time only to do it.

Thank you for being the best PMS in the world 🤍

Commenti: I am grateful to work with them and being their customer!

Aspetti positivi:

Friendly and responsive team, reliable software partner

Aspetti negativi:

Hostify team take great care for me as their customer

Buggy, inadequate customer service

Commenti: I've been a customer of this company for a year, and unfortunately, my experience hasn't been great. The software still feels unrefined, with numerous features failing to deliver as promised. A notable issue is its inability to accurately retrieve phone numbers from Airbnb guests, which means I'm unable to send text messages or use WhatsApp for communication. The support team also seems to lack the necessary knowledge to provide effective assistance. Adding to the frustration is their policy on account cancellation; it cannot be done online and requires manual intervention. Despite being told that the sales support team would contact me regarding this, I've received no communication. As a result, I'm now forced to involve my bank to pursue a chargeback.

Aspetti positivi:

The aspect that appealed to me the most was the favourable pricing.

Aspetti negativi:

The customer service was appalling, with a support team that appeared to be unfamiliar with their own subject matter. The application is riddled with bugs, the API is non-functional, and synchronization is unreliable.

Sales and marketing manager

Aspetti positivi:

The ease of using the product. It’s very simple and user friendly.

Aspetti negativi:

If I had to pick something it would be a larger US visibility. I want to see more marketing and adds in the states.