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Sitejabber
Cos'è Sitejabber?
Sitejabber consente alla tua impresa di crescere ed espandersi raccogliendo recensioni sui prodotti e dei clienti della tua impresa. Ti consente di sfruttare la riprova sociale per aumentare il traffico e le vendite, migliorare la lealtà e la fidelizzazione dei clienti, creare fiducia e condividere sui social media per aumentare istantaneamente la tua presenza online.
Un partner ufficiale di Google Review che ti consente di guadagnare stelle su Google e migliorare immediatamente la tua SEO.
Più di 20.000 aziende utilizzano le soluzioni di Sitejabbber per accelerare la propria crescita.
Chi utilizza Sitejabber?
Aziende che desiderano accelerare la crescita utilizzando le recensioni dei clienti e i contenuti generati dagli utenti per aumentare il traffico e le vendite, migliorare la fidelizzazione dei clienti e aumentare immediatamente la propria presenza online.
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Sitejabber
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Recensioni su Sitejabber
A Website That Saved Me From Scams
Commenti: I've earned many times on different online opportunities because of their reviews. I can determine whether they are scam or not. Sitejabber for me is phenomenal.
Aspetti positivi:
I am using Sitejabber as a review website to see different online opportunities that will not fool me. For many years I've been using this and they have very accurate in reviews. In the past, I have been scammed many times because I don't know this yet. They have high standards in reviews which is very helpful in finding the legitimate and scam online opportunities. Whenever I search for an online opportunities, I always go to this website and check their reviews. This website is a gold for me.
Aspetti negativi:
There is nothing I don't like about this website because it saved me from different online scams lurking across the internet.
Alternative considerate:
Excellent value, and the best response rate I've seen.
Commenti: From implementation, to everyday use, we have had excellent experiences with Sitejabber, it's services, results, and employees.
Aspetti positivi:
Our driving factor for switching to Sitejabber after using three other review services for years, was simply that it proved to be an effective all-in-one solution that drove better results that the other three services combined. It was the most expensive of the four, however, since it allowed us to save by rolling everything into one platform, this was an obvious choice.
Aspetti negativi:
The on-site badging could be more useful if it was smaller, and on a transparent background.
Risposta di Sitejabber
2 anni fa
Hey Benjamin. We're thrilled to hear how Sitejabber has helped you increase results. Thank you for sharing your experience.
Sitejabber deletes years of genuine reviews when you do not pay.
Commenti: Sitejabber scam: I collected over 150 legitimate reviews for 12 years. Sitejabber notices your success & pressures you to subscribe to their (totally unnecessary) "review collection tools" costing $1000's.When you decline the subscription, the Sitejabber scam algo suddenly decides most of your reviews (which have been there for years) are not genuine and are deleted. They don't even notify or inform you.Proof with screenshots of communication with customers is rejected. However if you pay, you can create fake reviews, no problem.Don't waste your time.
Aspetti positivi:
Nothing. I wasted years gathering genuine reviews
Aspetti negativi:
Sitejabber deletes years of genuine reviews when you do not sign up to pay for their subscription services - they will favour companies in your category who are paying to ensure you fall down the list. Sitejabber will ignore the evidence you provide to prove your reviews are from genuine customers, if you do not pay their subscription
Pretty good reviewing platform
Commenti: If you want a reviewing system that is reliable and amazing at preventing fake stuff, go with them.
Aspetti positivi:
Hi like how serious they take reviews. They have standards and verification like requiring actual proof before letting someone post a review. They have a system that really puts pressure on anyone who tries to do fake reviews. I really love that about them, they take fake reviews seriously.
Aspetti negativi:
It just doesn't seem too mainstream or used as much as Yotpo or TrustPilot. They sadly seem to be a rarely used reviewing platform so they aint suggested.
Risposta di Sitejabber
2 anni fa
Kevin, thanks for reviewing your experience - we appreciate your feedback. We're so glad you've found our site helpful.
Great tool!
Commenti: I've been using Sitejabber to gather reviews for my small business for a year now and I'm very happy with it.
Aspetti positivi:
Once it's set up, it runs itself. There's very little work to do after you've installed their features.
Aspetti negativi:
Setup was somewhat difficult for me as I don't have a lot of experience with coding. However, I had help from Sitejabber every step of the way. It was intimidating at first but actually ended up being a very simple process.
Risposta di Sitejabber
2 anni fa
Hi Mateo. Thanks for sharing your experience - we really appreciate your feedback. We're so glad you've found our platform easy to use.
They are greedy
Aspetti positivi:
Easy to use interface and has good SEO for searches.
Aspetti negativi:
They do not allow you to ask your customers to write reviews on Sitejabber. If they see that the reviewer came from you, they will block it. If you want to unblock positive reviews from your customers, you must pay them for their expensive plan...
Risposta di Sitejabber
2 anni fa
Hey Alex, there seems to be a misunderstanding. We allow businesses to send up to 50 review requests on our free plan. To allow for full transparency, we don't prevent reviewers from leaving any kind of feedback, positive or negative. The only reason a review would be removed is if it violates our Terms of Service (you can learn more here: https://www.sitejabber.com/faq#remove). Please contact us at [email protected] if you're unable to request reviews. Thank you.
Reliable Source for Consumer Feedback
Aspetti positivi:
I have used Sitejabber for checking reviews on various companies before making purchases. I find the platform user-friendly and the vast database of reviews helpful in making informed decisions. Overall, I highly recommend it as a reliable source of consumer feedback.
Aspetti negativi:
While I generally have a positive experience with Sitejabber, one potential drawback is that not all reviews on the platform are verified. Some businesses have been known to post fake positive reviews, while others have been accused of suppressing negative reviews. As a result, it's important to take some of the reviews with a grain of salt and to look at multiple sources before making a purchasing decision.
Risposta di Sitejabber
2 anni fa
Hi Bernardo, we understand your concern – the more popular the review platform, the more it attracts fraudulent reviews. Sadly, every major review platform is dealing with this. While we have a team of moderators and use a sophisticated algorithm to detect patterns of fake reviews, we also rely on our community to flag suspicious content. We agree – users should consider reviews carefully when making purchasing decisions. Thanks for your feedback.
Sitejabber: Online Reputation Done Right
Commenti: Sitejabber lets me know how well a website's rate is before transacting with them. It is easy to use and has powerful search features to enable me to narrow down my selection.
Aspetti positivi:
- Easy review management- Reputation management tools organized and within access.- Easy to use and interact with.- Powerfully detailed dashboard.
Aspetti negativi:
The negative feedback section can be improved.
Risposta di Sitejabber
2 anni fa
Hey Stephen, thanks for the review - and for noticing our detailed dashboarding. We're delighted you found our platform easy to use too. We'd like to learn more about your suggestions, so we can pass them along to our Product team. If you could, please reach out to us at [email protected].
Great review site
Commenti: in general good reliable service that is there for long time
Aspetti positivi:
We are usign their free plan but this plan still provides you good options on how to deal with negative reviews
Aspetti negativi:
their fake review monitor doesn't always work
Risposta di Sitejabber
2 anni fa
We're happy to hear how Sitejabber has helped you manage reviews. Thank you for your feedback.
Great functionality
Commenti: Sitejabber makes it easy to automate customer review requests and displaying reviews for incoming customers.
Aspetti positivi:
Easy to use and automate. It’s basically a “set it and forget it” type of app.
Aspetti negativi:
Personalizing functionality is behind a paywall but that’s less of a con and more of me being cheap.
Risposta di Sitejabber
2 anni fa
Matt, we're thrilled to hear you found Sitejabber easy to use. Thank you for sharing your experience.
Sitejabber Review
Aspetti positivi:
Easy to use and fairly easy to setup.
Aspetti negativi:
It is extremely expensive to upgrade to the pro version - The exchange rate from the ZAR to the Dollar makes it unaffordable for a small business to upgrade. Maybe you can consider special pricing for countries with poor exchange rates.
Risposta di Sitejabber
2 anni fa
Hey Francois, your feedback is very important to us. We will be evaluating our plans in the near future, thank you.
The best alternative for reviews management
Aspetti positivi:
After trying sitejabber and other alternatives, I found this site to be the most reliable one in managing reviews and feedback from users. The site had several advantages:Ease of useThe free plan is suitableHigh number of users on the platform
Aspetti negativi:
The site is not popular in some countries, so depending on the location of your target segment you my need to use another alternative.
Risposta di Sitejabber
2 anni fa
Hi Ahmed, thank you for taking the time to review us. We're glad you found Sitejabber easy to use and reliable.
I wish they didn't charge a contract
Aspetti positivi:
I entered a contract just to get help with reviews. Ended up not using the services
Aspetti negativi:
They charge to help with removing reviews.
Risposta di Sitejabber
2 anni fa
Hey Idan, thanks for the review. Please reach out to us at [email protected], we're happy to help you leverage all of the great features on our platform. Btw, we don't charge businesses to take down reviews. Removal of negative reviews can be done if the reviewer violates our Terms of Service – see https://www.sitejabber.com/faq#remove
Sitejabber . More productive than not. Allows the people the opportunity to be heard.
Commenti: I have enjoyed using sitejabber to read the reviews and write reviews for other companies.
Aspetti positivi:
There are more pros than cons to this software. I like that people can select certain companies to review and that companies are allowed to respond objectively.
Aspetti negativi:
There really wasn't anything to like the least in regards to the software. It is helpful all around to the customer and the company
Risposta di Sitejabber
2 anni fa
Hey Randy, thanks for the review. We're delighted that you found our site helpful.
Not maintainable
Commenti: I really appreciated the customer support, they were friendly and helpful. I think Sitejabber is a service a company should only pay for if they have no other choice and have a high-volume of new clients monthly that they can pull reviews from. Companies with few new clients every month will find themselves paying for a services without seeing a ROI.
Aspetti positivi:
I like that Sitejabber allows you to bulk upload and send customized requests for reviews. I liked that you could moderate reviews and require that a reviewer provide proof that they've used your service.
Aspetti negativi:
The biggest thing I did not like about Sitejabber is their rating model because your rating goes down not just for poor reviews, but also if you do not gain a review in the previous 30 day period. Also, once you've sent a request to one customer you cannot send them a request again in the future.
Great tool!
Commenti: Great experience!
Aspetti positivi:
We like:Ease of use Features we needAbility to connect with clients
Aspetti negativi:
Nothing comes to mind Sitejabber ticks all the boxes
Risposta di Sitejabber
2 anni fa
Linda, we're pleased you've had a great experience using Sitejabber. We're thankful.
honest and reliable
Commenti: The site has reliable and honest reviews. Varying views and opinions are insightful.
Aspetti positivi:
It is easy to use. The views expressed are reliable and honest.They are helpful in making purchase decisions.
Aspetti negativi:
Nothing is unlikeable about the software.
Risposta di Sitejabber
2 anni fa
Hey, Pat! Thank you for your review. We're stoked that you found our site reliable and honest, that's exactly what we strive for. :)
Love it.
Commenti: Having positive reviews about your customers experience definitely has driven our sales up. Giving potential customers that peace of mind.
Aspetti positivi:
Easy to use. Easy to install. Easy to customize.
Aspetti negativi:
To remove any negative feedback you will have to pay.
Risposta di Sitejabber
2 anni fa
We're happy to hear you found Sitejabber easy to use and customizable. Thank you for sharing your experience. Just a heads-up, we don't in any way charge businesses to take down reviews. Removal of negative reviews can only be done if the reviewer violates our Terms of Service – see https://www.sitejabber.com/faq#fake. Customers do get a "Resolution Window" that allows them to address any issues raised in a review.
Sitejabber really improves my retail website
Aspetti positivi:
It has to be said that price is king. As a small sole trader operation I couldn't afford to use the big review schemes, the price is out of my range. Sitejabber has allowed me to have positive recommendations added to my website without me having to risk cost at the start up stage
Aspetti negativi:
It is unfortunate that the other add ons cost what they do when I only need them rarely. Maybe one time use cost would help
Risposta di Sitejabber
2 anni fa
Thanks for sharing your experience - we appreciate your feedback. We're happy to hear that Sitejabber was both beneficial and cost-effective for you.
Sitejabber is great for reviewing sites, an especially social media sites.
Aspetti positivi:
Sitejabber is one of the few sites where you can do an honest review of a social media site free of the big tech collusion that tries to suppress public awareness of concrete examples of its censorship on social media sites. Sitejabber is also great for reviewing other sites as well, as for example those of businesses that engage in bad business practices. Sitejabber also allows you to post updates to reviews you've made, which is a very good feature.
Aspetti negativi:
I've had no problems using the Sitejabber website.
Risposta di Sitejabber
2 anni fa
Alec, thank you for sharing your experience. Your review made us very happy.
Great website for showing the success of your company
Commenti: I am very satisfied with Sitejabber. It is the main way that we show to users our satisfied customers.
Aspetti positivi:
Easy to receive reviews for your business.
Aspetti negativi:
Nothing. I believe that the FREE version includes almost everything a business needs.
Risposta di Sitejabber
2 anni fa
Zisis, thanks for sharing your experience - we absolutely appreciate your feedback. We're so glad you've found our platform helpful.
Perfect tool!
Commenti: I will definitely always recommend this to my fellow business owners!
Aspetti positivi:
Sitejabber is the perfect tool for my business! The app is so easy to use and I’ve never had any issues!
Aspetti negativi:
I love it all! There really is nothing I can complain about!
Risposta di Sitejabber
6 anni fa
Thanks for the great feedback Misty! We are so happy to hear that you love using our review tools.
Identify and fix problems with your company with ease
Commenti: Before Sitejabber our customers would leave their reviews and we wouldn't be able to really address or personally reply to them unless they came directly to us. Now that we have this wonderful software we have access to customer issues and complaints and are able to individually respond to them accordingly which results in overall happier customers and a better experience for them.
Aspetti positivi:
Sitejabber has allowed my company to identify and resolve issues that customers may have had in order to optimize our overall customer experiences and better our company as a whole.
Aspetti negativi:
False reviewers that drop review scores.
Risposta di Sitejabber
2 anni fa
We're thrilled to hear how Sitejabber has helped you optimize your customer experience. Thank you for sharing your feedback.
Business Review
Aspetti positivi:
The ease with which I was able to access and use
Aspetti negativi:
Nothing so far, software is compatible
Risposta di Sitejabber
2 anni fa
Hey, Wendy. Thanks for the feedback, we're grateful.
Sitejabber is number 1.
Aspetti positivi:
Easy to use and easy to locate what you are looking for. There are thousands of reviews and if there is not a review for a product or service, I would usually provide my feedback after using that service. People need to know what they are using.
Aspetti negativi:
No dislikes. I use this service to help me and others.
Risposta di Sitejabber
2 anni fa
Hey Jennifer, you made our day! We're thrilled you found Sitejabber easy to use. We appreciate your engagement on our site and your feedback, thank you.
