---
description: Scopri le funzionalità di NetSupport Manager, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: NetSupport Manager - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software di IT Management](/directory/10001/it-management/software) > [NetSupport Manager](/software/18719/netsupport-manager)

# NetSupport Manager

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> Fornisce un'unica soluzione per l'assistenza a distanza: da desktop, laptop, tablet o smartphone, monitorando più sistemi contemporaneamente.
> 
> Conclusione: valutazione di **4.8/5** stelle assegnate da 32 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

-----

## Panoramica

### Chi utilizza NetSupport Manager?

Qualsiasi organizzazione che fornisce supporto tecnico centralizzato su una vasta gamma di piattaforme. Con oltre 15 milioni di utenti, NetSupport Manager stabilisce da 20 anni lo standard per il controllo remoto sicuro di desktop/dispositivi.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.8/5** | 32 Recensioni |
| Facilità d'uso | 4.8/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 4.9/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.9/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.8/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: NetSupport
- **Anno di fondazione**: 1989

## Contesto commerciale

- **Prezzo di partenza**: 10,00 £
- **Modello tariffario**:  (Versione di prova gratuita (free trial))
- **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (locale), Linux (locale), Chromebook (desktop), Android (mobile), iPhone (mobile), iPad (mobile)
- **Lingue supportate**: cinese, francese, giapponese, inglese, italiano, olandese, polacco, portoghese, spagnolo, tedesco
- **Paesi disponibili**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Armenia, Aruba, Australia, Austria, Azerbaigian, Bahamas, Bahrein, Bangladesh, Barbados, Belgio, Belize e altri 209

## Funzionalità

- Accesso/Controllo remoto
- Annotazioni
- Chat dal vivo
- Chat/Messaggistica
- Condivisione dello schermo
- Condivisione dello schermo in tempo reale
- Condivisione di documenti
- Condivisione schermo del cellulare
- Controllo accessi/Autorizzazioni
- Creazione di report/analisi
- Desktop/Browser Sharing
- Gestione del controllo delle presentazioni
- Gestione dell'inventario
- Gestione e monitoraggio da remoto
- Live Chat
- Monitoraggio delle risorse IT
- Real-Time Monitoring
- Real-Time Notifications
- Registrazione della sessione
- Registrazione dello schermo
- Strumenti collaborativi
- Strumenti di diagnostica
- Supporto da remoto
- Verifica dei problemi
- Video Chat

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Knowledge Base
- Assistenza telefonica
- Chat

## Categoria

- [Software di IT Management](https://www.capterra.it/directory/10001/it-management/software)

## Categorie correlate

- [Software di IT Management](https://www.capterra.it/directory/10001/it-management/software)
- [Software per assistenza remota](https://www.capterra.it/directory/30928/remote-support/software)
- [Programmi per la condivisione dello schermo](https://www.capterra.it/directory/31738/screen-sharing/software)
- [Software per Remote Work](https://www.capterra.it/directory/31855/remote-work/software)
- [Software per la gestione dei servizi IT](https://www.capterra.it/directory/30672/it-service/software)

## Alternative

1. [Zoho Assist](https://www.capterra.it/software/181775/zoho-assist) — 4.7/5 (1414 reviews)
2. [TeamViewer ONE](https://www.capterra.it/software/122252/teamviewer) — 4.6/5 (11626 reviews)
3. [AnyDesk](https://www.capterra.it/software/149595/anydesk) — 4.6/5 (1787 reviews)
4. [Slack](https://www.capterra.it/software/135003/slack) — 4.7/5 (24110 reviews)
5. [ISL Light](https://www.capterra.it/software/146892/isl-light) — 4.7/5 (779 reviews)

## Recensioni

### "Amazing and feature rich." — 5.0/5

> **Utente Verificato** | *19 dicembre 2017*
> 
> **Vantaggi**: The amount of features available is amazing.  Made remote support a breeze for our environment.  Easily the best.
> 
> **Inconvenienti**: Deploying takes a bit to figure out.  Support is very helpful but would love to see an easier way for the silent deploy.

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### "Always dependable." — 5.0/5

> **Dominick** | *27 marzo 2025* | Servizi finanziari | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: It provides an easy to use platform to remote onto our computers to manage them or assist users with support.
> 
> **Inconvenienti**: Configuration is a bit complicated and granular.  Not easy to turn off features that lower graphics and video quality that are intended to minimize bandwidth, which is not a limiting factor for us.
> 
> Always dependable.  It helps us with support and maintains regular access to shared resources.

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### "Remote access to learner PCs is invaluable" — 4.0/5

> **Sean** | *6 novembre 2024* | Servizi bancari | Tasso di raccomandazione: 7.0/10
> 
> **Vantaggi**: We primarily use the product to view learners' screens when they are training at a remote locations.  The product is extremely helpful in terms of being able to see learners working through practice exercises and diagnose errors in real time and provide guidance.
> 
> **Inconvenienti**: The PCs sometimes lose connection with the SoftLink, and we have to work to re-establish before we can assist learners.
> 
> Overall, we like the product.  It has helped us to better understand learner issues and assist them in a much more timely manner.

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### "Empowering Hero PA's Management" — 5.0/5

> **Morgan** | *20 aprile 2024* | Esternalizzazione/Delocalizzazione | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: Effortless to use, and easy navigation throughout all applications.
Very comprehensive helpguides should we get stuck.
> 
> **Inconvenienti**: Initally it was a challenge for me to deploy the software due to ports/IPs needing to be configured, however after a couple of calls with the super friendly and attentive support team, it was swiftly resolved.
> 
> I have found the whole experience with NetSupport seamless, friendly, and understanding of our requirements.  Despite us probably being one of their smaller clients, they truly care about how the software is working for us operationally and is always open to feedback and eature requests.

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### "Just what we needed\!" — 5.0/5

> **Amy** | *18 settembre 2023* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: NetSupport allows us to break classrooms into a pool of users. We chose NetSupport because it allows us to view classrooms by the user's login name vs the machine name. This has helped by being able to quickly identify which machine to connect to and allow for efficient support.
> 
> **Inconvenienti**: The only improvement I could see if having to manually update the list by users but we understand why we need to add to the list for user mode.

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## Link

- [Visualizza su Capterra](https://www.capterra.it/software/18719/netsupport-manager)

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