Da 18 anni aiutiamo le aziende
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Cos'è Chronicle?

Chronicle è un software basato sul cloud per la gestione dei cimiteri di conservazione, con una mappa interattiva ad alta definizione di immagini aeree e la ricerca dei defunti. Progettato come una piattaforma online di facile utilizzo, permette ai gestori dei cimiteri di costruire, tracciare, gestire, organizzare i record del database e condividere la storia della comunità. Le sue innovazioni consentono alle persone di visualizzare le informazioni generali sui defunti, di condividere i ricordi online dei propri cari e di localizzare la posizione delle tombe con il GPS.

Chi utilizza Chronicle?

Aiuta i cimiteri di piccole e medie dimensioni che si dedicano a fornire alla comunità il miglior servizio possibile garantendo l'integrità dei record, sepolture facilmente individuabili e un semplice accesso ai servizi.

Dove si può implementare Chronicle?

Basato sul cloud
Locale

Informazioni sul fornitore

  • Chronicle
  • Sede: Kyneton, Australia
  • Fondata nel 2018

Assistenza di Chronicle

  • Assistenza telefonica
  • Chat

Disponibilità per Paese

Afghanistan, Albania, Algeria, Andorra, Angola e altri 223

Lingue

inglese

Chronicle prezzo

Prezzo di partenza:

60,00 USD/mese
  • Sì, offre prova gratuita
  • Sì, offre versione gratuita

Chronicle dispone di un piano gratuito e offre una versione di prova gratuita. La versione a pagamento di Chronicle è disponibile a partire da 60,00 USD/mese.

Piani tariffari richiedi una prova gratuita

Informazioni sul fornitore

  • Chronicle
  • Sede: Kyneton, Australia
  • Fondata nel 2018

Assistenza di Chronicle

  • Assistenza telefonica
  • Chat

Disponibilità per Paese

Afghanistan, Albania, Algeria, Andorra, Angola e altri 223

Lingue

inglese

Video e immagini di Chronicle

Chronicle Software - 1
Chronicle Software - 2
Chronicle Software - 3
Chronicle Software - 4
Chronicle Software - 5
Vedi altri 6
Video di Chronicle
Chronicle Software - 1
Chronicle Software - 2
Chronicle Software - 3
Chronicle Software - 4
Chronicle Software - 5

Caratteristiche di Chronicle

  • Gestione degli archivi
  • Gestione dei prerequisiti
  • Gestione della cremazione
  • Gestione delle immagini
  • Gestione di documenti
  • Mappatura dei lotti
  • Ricerca di tombe

Alternative a Chronicle

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Porta la tua azienda nel 21° secolo trasformandone i processi in app cloud flessibili e centralizzate. Non richiede alcun codice.
Kizeo Forms è uno strumento versatile e intuitivo, che consente a chi opera sul campo di creare e compilare moduli digitali personalizzati su qualsiasi dispositivo mobile.
Digitalizza i tuoi moduli e i flussi di lavoro utilizzando l'ottima piattaforma cloud per desktop e dispositivi mobili: non serve saper programmare ed è piacevole da utilizzare.
ProntoForms è leader nei moduli per dispositivi mobili di livello enterprise. Questa soluzione rende la raccolta di dati in tempo reale accurata, facile e veloce per i team esterni.

Recensioni su Chronicle

Punteggio medio

Nel complesso
4,7
Facilità d'uso
4,6
Servizio clienti
4,9
Caratteristiche
4,6
Rapporto qualità-prezzo
4,8

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
70%
4
30%
Matthew
Matthew
Business Manager (USA)
Utente LinkedIn Verificato
Gestione di organizzazioni non profit, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Chronical has been a great enhancement

5,0 7 mesi fa

Commenti: Overall our experience has been very positive. The support staff is extremely responsive, and helpful when we need to make changes or additions to plots.
It took a lot of work on our part to upload all the old paper documents, but well worth the effort.

Aspetti positivi:

The ability to map and locate plots, and to store key records. Also the fact that photos and stories can be added to interments for public view.

Aspetti negativi:

Graphics are a little week on the public page.

Dale
assistant manager (USA)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Chronicle setup progressing well

4,0 6 mesi fa

Commenti: We are still in the setup phase so our experience with Chronicle is limited but we are happy with the progress and see the product being able to make our cemetery greatly more efficient.

Aspetti positivi:

The Chronicle team is willing to work with our cemetery to structure the data and map to our needs. They have delivered on everything they promised.

Aspetti negativi:

They are rolling out updates on the fly so it isn't quite mature yet, but the product keeps getting better.

Risposta di Chronicle

3 mesi fa

Hi Dale, thank you for your feedback! We’re glad to hear Chronicle is helping streamline your cemetery's operations and that our team has met your expectations. We appreciate your support as we continue enhancing the platform to bring you even more value. You can always reach out to our support team anytime you need anything!

Shawn
Sexton (USA)
Amministrazione pubblica, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Marengo Springtown Cemetery

4,0 mese scorso Nuova

Commenti: Love it especially for the ability to edit online in the field with phone and then on desktop for more detailed infomation.

Aspetti positivi:

Simplicity of use and service in initial setup was amazing

Aspetti negativi:

Connecting with the server seems to be slow to edit Need to be able to enter only year for birth and death dates

Risposta di Chronicle

mese scorso

Hi Shawn, Thank you for the positive review! We’re thrilled to hear that your experience with Chronicle has been great! To change the date format to display the year only for both birth and death dates, simply click the icon with the up and down arrows next to the calendar icon in those fields. Please don’t hesitate to reach out to our Support team if you have any further questions. Thank you again!

Philip
Cemetery chairman (USA)
Istituzioni religiose, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

The Best Cemetery software

5,0 3 mesi fa

Commenti: Very good , they are available to answer any questions and their organization is great.

Aspetti positivi:

They make everything easy , from start up to finish. Communicate well with their customers too

Aspetti negativi:

Nothing . It’s is on good with great service and ideas . Nothing negative to say

Risposta di Chronicle

2 mesi fa

Dear Philip, Thank you so much for taking the time to leave such a detailed and positive review of Chronicle on Capterra. We are thrilled to hear that you find our software easy to use and that our customer service has met your expectations from start to finish. Your kind words about our features and value for money are greatly appreciated. We noticed that while you rated us highly in all areas, the "Likelihood to Recommend" score is 3/10. We strive to provide the best possible experience for our users, and understanding any reservations you might have is important to us. If there are specific areas or features you think we could improve, we would love to hear your feedback. Thank you again for your support and for being a valued member of the Chronicle community. We look forward to continuing to serve you and your cemetery organization. Best regards, Chronicle Customer Success Team

Virginia
Public Works Administration Manager (USA)
Amministrazione pubblica, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Amazing software that is constantly being improved!

5,0 10 mesi fa

Commenti: The software is rich with features and intuitive to use, for administrators and groundskeepers alike. Implementation was flawless. Customer support is amazing.

Aspetti positivi:

Customer support and the development team are amazing. They continually upgrade the software and listen to feedback from customers.

Aspetti negativi:

Absolutely nothing. At purchase, it provided a cost effective method to have mapping and data management but has since grown into a very robust software that has retained its low pricing.

Risposta di Chronicle

8 mesi fa

Hi Virginia, thank you for your fantastic review! We're thrilled to hear that our customer support and development team has been able to meet your expectations. We will definitely keep working on adding more features to improve our platform, so stay tuned!

James
Cemetery Manager (Nuova Zelanda)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

The Best For Us

5,0 anno scorso

Commenti: Brilliant. There have been some small issues and we are still getting used to it but the Chronicle team are always helpful, responsive and pro-active.

Aspetti positivi:

Mapping & records management. Cost effective for our business.

Aspetti negativi:

Runs slow at times but likely due to server distance and local bandwidth consumption.

Risposta di Chronicle

8 mesi fa

Hi James, thank you for your review! We're delighted to hear that our mapping and records management have been cost-effective for your business. We appreciate your understanding regarding occasional slowness and are glad our team has been helpful and responsive. Your feedback is invaluable as we continue to improve.

Daryl
Manager (USA)
Servizi alla persona e alla famiglia, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

GAR Cemetery Review

4,0 anno scorso

Commenti: Overall, i've had a good experience with chronicle and it allowed me to correct numerous mistakes in grave locations made with MS Excel and MS Access Database. It also has self correcting logic scripts to prevent common mistakes.

Aspetti positivi:

Customer support was excellent and very helpful. The software allows me to find human mistakes that have been made using excel or access database.

Aspetti negativi:

In the country, my internet is kind of slow so I have to wait for the data to load. Also, when taking headstone pictures and uploading, make sure the file is around 500 KB instead of megabytes due to upload times. The larger the file, the slower it takes to load.

Risposta di Chronicle

anno scorso

A massive thank you for sharing your Chronicle experience—it's like music to our ears! 🎉 We're over the moon to hear how Chronicle has been a game-changer for you, fixing those Excel and Access blunders and keeping things smooth with its self-correcting magic. Happy to see that you rated our customer support a 5 star which is a testament to what we believe in as part of achieving customer satisfaction. We get the struggle with slow internet—ain't nobody has time for that! And thanks for the heads-up on file sizes during uploads; we're all about that user-friendly experience and we have been working on improving the upload and file capacity to make it smoother in the future. Your reasons for choosing Chronicle totally warm our hearts—biographies, benefits for the cemetery, and Rocky treating you like a buddy, not a dollar sign. We're all about making you feel at home here. Thanks for being an awesome part of the Chronicle family.

Melanie
Administration Officer Infrastructure services (Australia)
Amministrazione pubblica, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Love this package

4,0 2 settimane fa Nuova

Commenti: I like to take advantage of the multitude of options when storing data that relates to plots and persons

Aspetti positivi:

The ease of searching via multiple reference points for plots or persons.

Aspetti negativi:

The inability to register Niche wall plots - But this has also now been addressed

Rosemary
Chairperson (Australia)
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

beechworth Public Cemetery

5,0 2 settimane fa Nuova

Commenti: Is valuable tool for research & storage.

Aspetti positivi:

Readily available location of gravesites

Aspetti negativi:

The search button is often slow to load.

Risposta di Chronicle

settimana scorsa

Hi Rosemary, Thank you for taking the time to share your experience with Chronicle on Capterra! We truly appreciate your kind words and your 5-star ratings for overall quality, ease of use, customer support, and value for money. It’s great to hear that Chronicle has been a valuable tool for your research and record storage needs. We also appreciate your feedback regarding the search button's loading speed. Our team is always working on improving system performance, and we’ll take this into account as we continue refining our platform. If you ever need any assistance or have further suggestions, please don’t hesitate to reach out. We’re here to ensure you have the best experience possible. Thanks again for being a valued Chronicle user! Best regards, Chronicle

Joni
Parish Secretary (USA)
Istituzioni religiose, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

St. Kilian

4,0 3 settimane fa Nuova

Commenti: Good - good communication, addressing questions, etc.

Aspetti positivi:

Relatively user-friendly, good communication

Aspetti negativi:

There was some incorrect information on our maps in the beginning, but it was rectified.

Risposta di Chronicle

settimana scorsa

Hi Joni, Thank you for sharing your experience with Chronicle! We appreciate your positive feedback on our user-friendliness and communication. It’s great to hear that our team was able to address your concerns and rectify the initial map inaccuracies. Ensuring accurate records is a top priority for us, and we’re always striving to improve. We also appreciate your ratings and take your feedback seriously as we continue to enhance our platform. If you have any further suggestions or need any assistance, please feel free to reach out—we’re always here to help! Thanks again for your support and for being part of the Chronicle community. Best regards, Chronicle

Sheryl
Trust member (Australia)
Amministrazione pubblica, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Promoting Community Engagement

5,0 settimana scorsa Nuova

Commenti: The communication with the team at Chronicle is remarkable. Customer service is excellent.

Aspetti positivi:

Specifically designed for cemetery management, it has the ability to continually evolve according to industry needs, ideas and expectations. I really like that it is very comprehensive and able to accommodate all documentation and management requirements. Importantly, Chronicle promotes community engagement, allowing record searches, genealogy studies and location of interment sites. Records are no longer locked away with access only available to cemetery staff.

Aspetti negativi:

I would like it to be a bit faster. Sometimes the internet seems slow making it difficult to move from page to page.

Risposta di Chronicle

5 giorni fa

Dear Sheryl, Thank you so much for sharing your experience with Chronicle—we truly appreciate your thoughtful feedback. It’s fantastic to hear that our platform is making a positive impact on your cemetery management and community engagement efforts. We take great pride in ensuring our software meets industry needs, so it’s wonderful to know it’s working well for you. We also appreciate your note about speed. We’re always looking for ways to improve, and your feedback helps us refine Chronicle to make it even better. If you ever have any further suggestions or need any support, please don’t hesitate to reach out—we’re always happy to help. Thanks again for your trust in Chronicle. We’re grateful to have you as part of our community. Warm regards, Chronicle Team

Debra
Trust Secretary (Australia)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Maryborough Cemetery

5,0 8 mesi fa

Commenti: Initially nervous and not sure how they were going to complete a big project that appeared to be such a mess to me. Very impressed with the product at this stage

Aspetti positivi:

The cemetery is accurately mapped with the ability to view all relevant documentation relating to an interment in just one click.

Aspetti negativi:

I occasionally find the site a little glitchy

Risposta di Chronicle

8 mesi fa

Hi Debra, thank you so much for the review! We're glad to hear that you're satisfied with the result of the project. Regarding your feedback, we will keep working to improve the stability of our platform. Looking forward to continue working with you!

Lynn
Secretary of Cemetery Committee (USA)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Look No Further

5,0 11 mesi fa

Commenti: We were able to implement in under a year with 2.5 part time volunteers doing the data entry and validating our Lot Cards with personal visits to the cemetery. I have an IT software project mgmt background and that is a tremendous achievement. Chronicle trained us and has supported us through the process and is very open to suggestions for improvements and adding features to make use of the software and reporting easier.

Aspetti positivi:

We are a small Church affiliated Cemetery and when comparing Cemetery software we found that Chronicle's features stacked up impressively against the biggest names and higher priced companies. You can grow into the features you use, implement on your own schedules and it is very easy to learn and use.

Aspetti negativi:

Payments are via credit cards which is difficult for Churches.

Risposta di Chronicle

8 mesi fa

Hi Lynn, thank you for your wonderful review! We're thrilled to hear that Chronicle has been a great fit for your cemetery. We appreciate your feedback about payment methods and are grateful for your kind words about the speed of our implementation, training, and support.

Peter
Curator (Australia)
Gestione di organizzazioni non profit, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Chronicle for small rural cemetries

4,0 11 mesi fa

Commenti: I have been very happy with the product and the support that I have received from the Chronicle team.

Aspetti positivi:

Chronicle is reasonably easy to navigate through. The maps and images are very useful to allow contractors and interested new lease applicants to look at the Cemetery online. We have four cemeteries with each one having their own Curator. Chronicle will allow curators to step in at another cemetery when the need arises. It will also allow for succession planning for the Curators.

Aspetti negativi:

Some of the map image has been compromised because of trees hiding the images. Our biggest issue was that our existing records were mostly paper based and it took a considerable amount of time to get all of our information into a database - this was no fault of Chronicle, but a reflection on the existing management of our Cemetery records.

Risposta di Chronicle

8 mesi fa

Hi Peter, thank you for your review! We're delighted to have been able to assist you and your team of curators in managing the cemeteries. We're looking forward to keep serving you and your community!

Michelle
Administration (Australia)
Contabilità, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A step-up in interactive cemetery mapping

5,0 8 mesi fa

Commenti: I am impressed with the ongoing and regular upgrades to the database and mapping. Visitors to the cemetery and family researchers have also given their compliments on the database and mapping. Support staff are appreciated for their promptness in replying to enquiries and requests.

Aspetti positivi:

The aerial imaging and attached photos of cemetery graves makes it feel like you are visiting a loved one's final resting place in person.

Aspetti negativi:

Refresh is required regularly when using the search bar

Risposta di Chronicle

8 mesi fa

Hi Michelle, thank you for your kind review! We're thrilled to hear that our platform has been able to help visitors and researchers. We will definitely improve our platform to be more responsive, so please stay tuned!

Brandi
City Clerk Administrator (USA)
Amministrazione pubblica, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Something to be Proud of!

5,0 anno scorso

Commenti: I will always, always recommend Chronicle. [sensitive content hidden] and his team are amazing! I'll screen shot something I need help with, or a plot that was missing (during setup) and it's completed within days if not hours!
When I took my position and I was shown the cemetery, I was overwhelmed and saddened by the records! I had in my mind what I wanted done & how it should be & Chronicle matched it and elevated what I envisioned! This is something that I am extremely proud to have implemented in our city and can't wait to hear feedback from residents and the council!

Aspetti positivi:

EVERYTHING! Literally everything. The team is amazing! The records that I inherited were horrible! Some things were labeled on a piece of cardboard with white paper taped to it. Coffee stains, penciled in (which was rubbed off over the years). Just names written down on a piece of paper and how many plots were sold. No records at all from the 70's back!

Aspetti negativi:

I'd like to be able to zoom to a grave from different angles or even add grave plots on my own; however, the team said they are working toward that!

Risposta di Chronicle

8 mesi fa

Hi Brandi, thank you for your fantastic review! We’re thrilled to have been able to assist you in digitizing your records and meeting your expectations. We appreciate your suggestions on zooming and adding grave plots, and we're actively working on these features. Your recommendation and positive feedback about our support team mean a lot to us. We're excited to hear more from the residents and council.

Michael
Director of Operations (USA)
Istituzioni religiose, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Chronicle is easy to use!

5,0 11 mesi fa

Aspetti positivi:

I really enjoy the usability of the website. It is very intuitive and user friendly.

Aspetti negativi:

I would like to see more accounting features in Chronicle.

Risposta di Chronicle

8 mesi fa

Hi Michael, thank you so much for your review! We're glad to hear that you find our platform easy to use and has been able to replace your old website. Accounting software integration is something that we have in our roadmap, so please stay tuned!

lesley
Parish Administrator (Australia)
Istituzioni religiose, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Chronicle has made my life so much easier

5,0 anno scorso

Commenti: Very positive. Queries are responded to in a timely manner and nothing is too much trouble for the staff.

Aspetti positivi:

Professional, attentive and friendly staff. Being able to see the layout of our cemeteries (we have six plus 3 columbariums). Deciding to set up the headstone survey has added to our confidence that our records are correct.

Aspetti negativi:

As the maps of the cemeteries are aerial, visualising the layout of columbarium niches has taken a bit of getting used to. Having a photo of each niche plaque has helped a lot with this.

Risposta di Chronicle

anno scorso

Thanks a ton for your positive review on Capterra! 🌟 We're thrilled Chronicle has made your cemetery management easier. Your shoutout to our team's professionalism and Chronicle's impact on your records is fantastic to hear. We've noted your feedback on visualizing columbarium niches and are always working to enhance your experience. If you ever have more insights or need assistance, feel free to reach out. Happy holidays, and here's to a great year ahead!

Vanessa
CEMETERY STAFF (USA)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Bringing our cemetery into the modern era

5,0 11 mesi fa

Aspetti positivi:

Ease of use. No special training required to figure out software.

Aspetti negativi:

Not sure if its Chronicle or our internet speed but when searching for a name is can sometimes take a while for Chronicle to generate the list.

Risposta di Chronicle

8 mesi fa

Hi Vanessa, thank you for your review. We're glad that you find our platform super easy to use and has been instrumental in digitizing your cemetery. We also appreciate your feedback on the responsiveness of our system, and we will be sure to improve it.

Marie
Records Officer (Australia)
Amministrazione pubblica, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Shire of Victoria Plains

4,0 8 mesi fa

Aspetti positivi:

Simple to use for staff and members of the public.

Aspetti negativi:

We have not experienced anything that we do not like about Chronicle

Risposta di Chronicle

8 mesi fa

Hi Marie, thank you for your kind words! We're glad that our system has been able to suit your needs. Looking forward to continue working with you and your team!

Raymond
Trust Member (Indonesia)
Servizi ambientali, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Amazing Platform!

5,0 2 anni fa

Aspetti positivi:

I have been a devoted user of Chronicle Cemetery Software for quite some time now, and I must say that it has completely transformed the way I manage cemetery records. With its exceptional features and user-friendly interface, Chronicle Cemetery Software has become an indispensable tool for efficient cemetery administration

Aspetti negativi:

none at this stage that I could think of

Risposta di Chronicle

anno scorso

Hi Raymond, Thanks for the 5 stars. You are amazing! Hi Ray, Thank you for sharing your experience with Chronicle. We're thrilled to hear it's making a positive impact on your cemetery administration process. Your feedback is invaluable to us. Thanks again for choosing Chronicle. We look forward to continually exceeding your expectations. Regards,

Tennille
Office manager (Australia)
Istituzioni religiose, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Chronicle provides a quick and easy search function for cemetery visitors and ancestor researchers

5,0 2 anni fa

Aspetti positivi:

Chronicle has a large data base and a very easy search function. The plot map overlaid on the site photo makes it incredibly easy to locate the site of any grave.

Aspetti negativi:

Chronicle is difficult to use on a mobile phone, which would be preferred by most cemetery visitors at the time of visiting

Risposta di Chronicle

anno scorso

Hi Tennille, A big thank you for sharing your experience with Chronicle! We're overjoyed that you appreciate our quick and user-friendly cemetery search function. We also value your candid feedback on the mobile experience. Understanding the importance of mobile accessibility, we're actively working to refine it for a more seamless experience on smaller screens. Your insights drive our ongoing efforts to enhance Chronicle continuously. Should you have more suggestions or areas for improvement, please feel free to reach out. We're dedicated to ensuring your experience with Chronicle remains positive and user-centric. Thanks again for your support, and we're thrilled to have you as part of the Chronicle community.

Ellen
Treasurer (USA)
Istituzioni religiose, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Perfect for Small Cemeteries

5,0 2 anni fa

Commenti: Finally we know the capacity of the cemetery. We know what graves are open, reserved and occupied. We know where the records are. We are organized. Next step is to make sure others know where this information is. The customer service is great. Chronicle keeps in contact with me. And is available by email, phone, and video conference.

Aspetti positivi:

Ease of use, Affordable for Small Cemeteries. Everything you need in one place.

Aspetti negativi:

The soft is large and takes a lot of processing to open. Getting use to different terminology. I get loss on which page I am on some of it is the terminology and some of it is the layout. It would be nice if the individual grave page would look like a website with its own menu choices as drop down choices. I have to save the page I am working on then exit back to the search then enter in a different page. Also grouping of families together. The Smith family have graves 1,2,3 and 10 and be able to see all the graves owned by the Smith Family on one page then go into grave 1 and see if it is occupied or not. I am also new to navigating the software, so there maybe things I am missing in the search. I have not taken advantage of the training yet.

Risposta di Chronicle

2 anni fa

Dear Ellen, Thank you for giving us a 5-star rating and suggestions in the review. We are sorry to hear about your difficulties in operating our software. To answer your comment regarding the terminology, we launched a new feature in November called "Organization Dashboard" where you can customize the terminology to best suit your organization. https://help.chronicle.rip/article/52/organisation-dashboard-access Our team will reach out to you to arrange a training. Have a happy holiday and we will chat with you soon! - Chronicle team

Kurt
Cemetery Committee President (USA)
Istituzioni religiose, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Feature-Rich affordable Cemetery Management cloud software

5,0 2 anni fa

Commenti: We chose Chronicle because Chronicle had the features we needed at an affordable cost. Many other packages we looked at had great features, but ones our small cemetery wouldn't use. Many of the limitations we first encountered with Chronicle have been addressed in recent releases. Migrating to Chronicle has forced us to go thru a complete audit of all sales and burials, ensuring our paperwork is up to date and accurate.Not only is Chronicle feature rich but the sales team and customer service has been exceptional. Since migrating to Chronicle we have asked for additional plots to be added to our cemetery. This work has been completed in less than a week with no errors. Any questions we ask via e-mail are answered, typically within a day.

Aspetti positivi:

Chronicle allowed us to quickly get up and running. With Chronicle we are able to do basic plot management, but also attach any documents or photos to each plot or burial. The ability for the public (we are still auditing our records so haven't turned on public access permanently yet) to easily search for records and navigate to a specific plot is very valuable. Chronicle also allows us to attach grave marker images and stories to each burial. We've used the story feature to add obituary details to each burial. Chronicle is actively enhancing their feature list multiple times a year. Since we've purchased a subscription they've added a brand new Work Order feature that keeps improving with each release. Because this is cloud software, there are no hardware or software dependencies, making both Windows and Mac systems able to use all features.

Aspetti negativi:

When we first started using Chronicle a little over a year ago a couple small things bothered me. First, we couldn't change the data format ourselves, but an e-mail resolved the issue in less than 12 hours. Second, because Chronicle is an Australian company, the terminology was a bit different from what we used. This took some getting used too. In less than a year, both of these issues have been solved (I didn't log any enhancement requests for these features) by allowing customers to modify date format themselves as well as modify terms like "ROI Holder", "Right of Interment", as well as how we identify Section, Row, Plot.

Risposta di Chronicle

2 anni fa

Hi Kurt, Wow! First of all, thank you very much for taking the time to write a comprehensive review, you are the best! Everything you wrote here aligned with who we are and what we aim for. We want to be the solution for all sizes of cemeteries, we know that smaller cemeteries have very limited choices of software within the budget. We are glad this resonates with you and that you found Chronicle useful. Thank you for using our story feature to add obituary details to each burial, and to notice our feature enhancements! This year our team work very hard to keep adding and improving our software, and we are thrilled that it resulted in a review such as yours. Cheers for a better and better journey in 2023. - Chronicle team

Judi
Secretary (Australia)
Servizi alla persona e alla famiglia, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Very useful tool for Cemeteries

4,0 2 anni fa

Commenti: Neither Chronicle nor the Cemetery Trust had any idea the amount of work it would entail to get this done for our Cemetery. We had records dating back to 1875 and didn't realise the amount of mistakes had been made when recording the deaths and locations of the plots. The maps were a mess really and a lot of double ups, but also a lot of records not on the maps. The overall experience was good, but a lot of time was spent with [SENSITIVE CONTENT] and his team sorting out the different problems that we had. It took us 18 months of work to eventually go live and see the results, but it was certainly worth it.

Aspetti positivi:

It has given the Cemetery Trust the opportunity to get the records in order. I can direct people to the site to find relatives or friends in the Cemetery. I can now type in a name and straight away have the dates for birth and death and ROI information at the touch of a button. Family and friends can now see the headstone, information and location from anywhere that has internet available. A wonderful help to most.

Aspetti negativi:

The software doesn't allow to have certain information added. We have a Lutheran section in our Cemetery but Lutheran still isn't an option when typing in the Religion section. Unfortunately, it can't be added. It would be good if we could have the options available to us as required.I would like to merge some plots as some are larger than others, but this option is unavailable and if required I had to send information to Chronicle to update. Sometimes it was just too difficult. I would like the option of doing it manually.

Risposta di Chronicle

2 anni fa

Hi Judi, Thanks so much for taking the time to leave us feedback and sharing your experience with us. We are glad that Chronicle is useful for you, the Trust, and your community. We are glad to be on the 18 months of digitising your cemetery and thrilled that is worth it! We will try to do our best, for months and years to come! We take all reviews seriously and will use this as an opportunity to improve our product and services in the future, so we will be in touch. Have a happy holiday season, - Chronicle team