SEON. Fraud Fighters

Good experience

Commenti: Good experience, it has allowed us to be more objective in identity validation and fraud identification.

Aspetti positivi:

It is an easy-to-use tool that allows us to validate data that we are not sure of.

Aspetti negativi:

I would like to have more certainty about the data you show.

Great product with a great team

Commenti: It's a great product and team. All of our questions were answered and the team is extremely responsive.

Aspetti positivi:

The data is predictive and the implementation was seamless.

Aspetti negativi:

Honestly, no downsides, we're experiencing an immediate ROI.

SEON review

Commenti: Great tool for average price range

Aspetti positivi:

Nice and friendly design and features, nice UI.

Aspetti negativi:

The software is lacking of layout customization.

great tool to check suspicious payments

Commenti: Working for an airline where we check suspicious bookings made with invalid email addresses most of the time. Seon is a perfect tool to monitor these.

Aspetti positivi:

I'm working in the airline industry as a Fraud analyst. For my job, i use Seon multiple time a day. Mostly I use the Manual Page for email look ups. With this feature I can receive a lot of information related a user's email address and registrations. We always got some new useful stuff we can be better at analysis. Email check is usually the first step I made when checking a suspicious payment and in most situations seon give me the answer. Beside email checking i would also recommend the IP and Tel number checks.

Aspetti negativi:

Back then we had more time before the site logs out automatically so we need to login almost every time i need to use again. But this is something i can understand due to security reasons.

Without SEON we would suffer from high amount of chargebacks

Commenti: With the Fraud API we are able to verify customer's digital identity without causing friction with ID verification or any other hard KYC tools. We were able to significantly reduce manual review times and chargebacks are no more a headache for us.

Aspetti positivi:

As a marketplace for e-tickets we are one of the favourite targets for fraudsters. In the festival season of 2017 we suffered from massive chargeback rates, we quickly consulted SEON and were able to integrate their solution in less than 40 minutes, this decision basically saved our company and reduced chargebacks at Tickething to an insignificant amount. The SEON team helped us configure really accurate rules to stop abusers.

Aspetti negativi:

The overall experience is great, the usage of the platform is quite customisable and they provide lot of data back via the API. We can't wait to explore new features!

It’s the Small Things That Matter

Commenti: I use it for day to day fraud chasing activities. The main benefit of Seon is that I have more information which is the basis of a decision and I can gather these information faster. My overall experience is excellent, highly recommend it.

Aspetti positivi:

For me the most useful tool is the manual email check function where you can validate the account which was used to make a particular transaction. The system gives a score for the email, shows the registered online profiles and even gives information about the possible data breaches. It is very useful and makes my every day work much easier.

Aspetti negativi:

There is not a single thing, the whole site is really good, stable, user friendly and in case of system malfunction I can always contact their support staff who are really helpful and solve every problem in an instant.

Fantastic Anti Fraud Tool

Aspetti positivi:

SEON is a must in fraud prevention for all the digital business that requires high standard of security. Working in gambling industry SEON is the perfect tool to protect the business from bonus hunters, cards fraudsters, multiple identity ecc.

Aspetti negativi:

Really nothing. It’s easy to use even if some training needed to keep the best from all the available functionalities

Easy and effective

Commenti: we had many bonus hunters, with SEON we reduced the bonus exploitation

Aspetti positivi:

We have been using SEON for many years, it was easy to setup and easier to use. We reduced fraud and bonus abuse within the first few hours. Tech and operational support are fast and always helpful

Aspetti negativi:

actually nothing, it is a good service that pays for itself

Recommend SEON

Commenti: Very good onboarding help, good API.

Aspetti positivi:

Very good API, quite accurate fraud detection

Aspetti negativi:

Pricing could be improved downside and make more accessible.

Easy to use and effective fraud prevention software.

Aspetti positivi:

Easy to set up, UI is very friendly and is easy to use. It has a very strong automatic fraud filtering and does most of the job by itself.

Aspetti negativi:

Customer service was sometimes unavailable when needed.

An Indispensable Fraud Tool that Will Make Your Life Easier!

Commenti: When I first heard about our plans of integrating SEON, my expectations were rather low and I was somewhat doubting that it will be of any substantial help. However, after only one or two weeks of daily use, it became quite clear to everybody involved in Risk ops that going back to a life without it wasn't going to be an option. Almost two years passed since that time, and during all this time, not a day went by without needing & using SEON,

Aspetti positivi:

Pretty much everything, from the visually appealing and user-friendly platform to the huge volume of useful features, from its surprisingly high accuracy and efficiency to the lovely team behind it... bottom line, it's a must-have tool for any risk department that wants to up its fraud prevention game.

Aspetti negativi:

Very few sections/areas that are too general for the iGaming vertical, 1 or 2 max, but then there are other sections with which you can cross-reference in order to narrow the search down to the info that interests us.

Credit Collections/ Data confirmation Officer

Commenti: Seon has been greatly help useful for my daily KPI and it has help in the filtering of users that are fraudulent and thereby reducing the financial risk.

Aspetti positivi:

The feature that shows location.The email of the User showing if or not it is functionalThe Custom fields which shows all the vital information of the User.The transaction information of the User

Aspetti negativi:

seon is too slow and it takes time to load and sometime it do not display data untill much reload of ones gadgets.

A great tool for my business

Aspetti positivi:

It's a very smart software, with a clear interface and a powerful engine inside

Aspetti negativi:

I know it is going to develop more social-oriented tools, which are still missing

Fighting fraud quickly with SEON

Commenti: Our fraud has been minimized.

Aspetti positivi:

SEON makes it very easy to spot fraud and determine a decision. I like that I can use it quickly and easily with every transaction and I don't have to wait for the information. Not only does it assist with each transaction, but SEON will help find any connections with them. Makes our jobs much easier.

Aspetti negativi:

I would like for each of the rules to have descriptions with them. There are some terms that some people just aren't familiar with.

Excellent tech and team

Commenti: We are able to monitor signups, block people we believe to be fraudulent, and ultimately understand which payment gateways a user should be using.

Aspetti positivi:

In our endless fight against fraud, SEON have given us a critical and winning weapon. SEON helped us every step of the way with our implementation and have continued to be super responsive to all our questions.

Aspetti negativi:

We currently have not found anything we overly dislike not he platform. The tech is developing quickly and we have a constant feedback loop with the team, meaning any issues are quickly ironed out.

Very good overall

Commenti: Very good overall.

Aspetti positivi:

User friendly for experienced users, a lot of functionalities, customer support is top!

Aspetti negativi:

Many functionalities require their time to master

Review

Aspetti positivi:

Intuitive and dynamic, providing a wide range of solution and reports to analise data.

Aspetti negativi:

Improving some of the ML monitoring tool such as online searches.

A great product and amazon support

Aspetti positivi:

Ease of use for non tech users and the support we receive

Aspetti negativi:

The cost at India's purchasing power parity is high

SEON Amazing Choice for Prevent Fraud

Commenti: Is a really good system, but the support needs to be a litter better and fast responding

Aspetti positivi:

The price is very competitive and is easy to be configured

Aspetti negativi:

Some part of the Integration is not so easy

SEON is a great platform for Fintech lenders

Commenti: 1. Seon provides a lot of raw data that may be used for creation your internal fingerprinting algorithm. Based on that data we improve our internal engine that helped us to prevent from on-boarding customers with same device but different application data (fraudsters), also this info were used at our internal graph algorithm for establishing connections between applicants and detect a fraudsters groups
2. For customers with thin credit we have found a lot of useful variables that improved the predictive power of our scoring models, especially variables, devoted to social networks. Customers with thin or even zero credit report is quite common case, especially for PDL segment at South-East Asia region due to lack of public resources such as credit bureau.

Aspetti positivi:

We have been working with SEON more than 2 years and their technology help us a lot both in terms of fraud prevention and enriching data for customers with thin credit report. Each API is well documented, transparent and easy to go from integration perspective. Personal account provides a lot of opportunities beginning from overview of current situation with fraud cases ending with sensitive adjustment of their cloud solution - brilliant. SEON is the one of the few companies that completely opened to their customers' suggestions. Our idea was turned into production feature within a couple of months, and such synergistic in action helped us to score customers more accurate and achieve greater results at our business model.

Aspetti negativi:

Sometimes when we faced with problems on our IT side monthly reconciliation part was rather routinely: finding and comparing requests that hadn't been reported at our IT environment but was at SEON's took some time, probably that process may be refactored to ease that pain for customers.

Omni review

Aspetti positivi:

The API documentation is super easy to understand and it was very easy to integrate

Aspetti negativi:

The social media validation configuration is kind of difficult

Helpful team you can rely on

Aspetti positivi:

As the first customer of SEON we are growing together with them. They have been improving their platform and add new features constantly. The UI look great and it is user friendly. The rule engine is very flexible and so far we managed to create rules for any problem.

Aspetti negativi:

The UI is slow sometimes, but the support team helps if we are stuck.

Excellent review of the site because I use it

Commenti: Great experience with the site site maintains the possibility of financial risks

Aspetti positivi:

It's an integrated location of everything and keeps you from the risks that almost happen.

Aspetti negativi:

The least thing is, there's a consulting and customer service at any time.

Best fraud prevention tool

Aspetti positivi:

The very best thing is that SEON is super flexible tool which allows to create/modify different rules online using multiple parameters. Back office is running as smooth as a Swiss watch. Additionally I would love to highlight Support Team that provides an excellent service.

Aspetti negativi:

would like to have an online roadmap with the requested features with the possibility to modify and add comment in there

Easy to integrate and a lot of information to help with fraud detection

Aspetti positivi:

The integration with SEON was very easy. The information that we receive from them is very useful to detect fraud. The communication with them is very friendly and they answer any doubts in short time.

Aspetti negativi:

Some fields on the documentation where not very well explained and we had to ask them.