--- description: Scopri le funzionalità di Endear, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Endear - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per retail management](/directory/20053/retail-management-systems/software) > [Endear](/software/187844/endear-outbound-retailing) # Endear Canonical: https://www.capterra.it/software/187844/endear-outbound-retailing Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/187844/endear-outbound-retailing?page=2) > Endear è una piattaforma CRM e di clienteling creata per aiutare i marchi di vendita al dettaglio omnicanale ad aumentare le vendite e la fidelizzazione. > > Conclusione: valutazione di **4.5/5** stelle assegnate da 46 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Endear? Rivenditori omnicanale che desiderano modernizzare le proprie operazioni di vendita al dettaglio e nel frattempo aumentare le vendite e la fidelizzazione. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.5/5** | 46 Recensioni | | Facilità d'uso | 4.3/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.6/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.4/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.2/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Endear - **Area geografica**: New York, USA - **Anno di fondazione**: 2016 ## Contesto commerciale - **Prezzo di partenza**: 350,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: francese, inglese, spagnolo - **Paesi disponibili**: Argentina, Australia, Canada, Cile, Colombia, Francia, Messico, Nicaragua, Nuova Zelanda, Perù, Regno Unito, Spagna, Stati Uniti, Svezia ## Funzionalità - Accesso da dispositivi mobili - Archiviazione di documenti - Avvisi/Notifiche - CRM - Commenti/Note - Creazione di report/analisi - Dashboard - Email Marketing - Gestione contatti - Gestione della posta elettronica - Gestione delle attività - Gestione delle prestazioni - Gestione di potenziali clienti - Importazione/Esportazione di dati - Integrazione di mercati - Marketing multi-canale - Modelli personalizzabili - Monitoraggio del coinvolgimento - Quadro della attività - Report personalizzabili - Segmentazione - Strumenti collaborativi - Third-Party Integrations - Tracciamento delle interazioni - Visualizzazione di dati ## Integrazioni (13 in totale) - Gorgias - Klaviyo - Kustomer - Lightspeed - Microsoft 365 - Newstore - Shopify - Shopify POS - Shopify Plus - Square Payments - Teamwork Commerce - WhatsApp - Zapier ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per retail management](https://www.capterra.it/directory/20053/retail-management-systems/software) ## Categorie correlate - [Software per retail management](https://www.capterra.it/directory/20053/retail-management-systems/software) - [Software di monitoraggio delle vendite](https://www.capterra.it/directory/32744/sales-tracking/software) - [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software) - [Software per la Customer Experience](https://www.capterra.it/directory/30671/customer-experience/software) - [Software e-commerce multicanale](https://www.capterra.it/directory/31281/multi-channel-ecommerce/software) ## Alternative 1. [Zoho CRM](https://www.capterra.it/software/155928/zoho-crm) — 4.3/5 (6974 reviews) 2. [Typeform](https://www.capterra.it/software/137289/typeform) — 4.7/5 (967 reviews) 3. [Zendesk Suite](https://www.capterra.it/software/164283/zendesk) — 4.4/5 (4079 reviews) 4. [Freshdesk](https://www.capterra.it/software/124981/freshdesk) — 4.5/5 (3432 reviews) 5. [LiveAgent](https://www.capterra.it/software/102188/liveagent) — 4.7/5 (1782 reviews) ## Recensioni ### "Awesome Tool" — 5.0/5 > **Thomas** | *22 maggio 2020* | Produzione di alimenti | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I liked the ease of use and the statistical analysis > > **Inconvenienti**: Make it easier to message 500 people at once. > > Customer service was amazing\! ----- ### "We love Endear\!" — 5.0/5 > **Cristina** | *4 maggio 2026* | Vendita al dettaglio | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: We love the customer support. We have had experiences in the past from other softwares where the support was not fast and with Endear our questions get answered right away. > > **Inconvenienti**: I think the reporting could use more work. We would like to build companywide benchmarks and being able to pull in what exact segment is preforming the best would help us be able to do this. > > Our overall experience with Endear is great. The team is there from start to finish from training our stores to make sure that they can use the platform to monthly calls to ensure we are up to date on new offerings, etc. we love working with them\! ----- ### "Needs work" — 3.0/5 > **Katia** | *13 luglio 2020* | Vendita al dettaglio | Tasso di raccomandazione: 3.0/10 > > **Vantaggi**: The thing that I find the most useful is being able to filter through hundreds of thousands of clients to target a very specific group for a specific kind of outreach > > **Inconvenienti**: The actual messaging on this software is still pretty wonky and it would be helpful to create a messaging app to where we can keep track of our conversations in a more streamlined way instead of having to go back and forth between “awaiting response” or “recommended follow up” and the like. It’s frustrating Trying to find the conversations you already responded to actively that are not either new or recommended follow up is impossible > > Overall it’s more work than it has to be. For someone that has used the CRM programs designed by retail workers and Apple developers (I used to work for Kering) I feel this isn’t anywhere near what it could be, but I’m hopeful ----- ### "Great tool for customer engagement" — 4.0/5 > **Jason** | *7 maggio 2026* | Moda e articoli di abbigliamento | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Endear is an emerging partner that’s open to hearing how customers use the platform and is eager to implement feature requests when they make sense. Its ease of use made it possible for us to onboard our entire fleet of stores and better meet customers where they are. > > **Inconvenienti**: We don’t necessarily dislike any of Endear’s current features, but we’re excited to see how they plan to layer AI into their native functionality moving forward. > > We were able to connect store associates directly with customers for a more bespoke, white-glove experience. No one knows the product like our store employees do, and having them respond in real time—and even upsell—during customer interactions has been a huge boost to revenue. ----- ### "JANTAMINIAU REVIEW" — 5.0/5 > **PALOMA** | *13 febbraio 2025* | Prodotti tessili | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Endear provides an intuitive and user-friendly interface that makes customer relationship management seamless. The integration capabilities and personalized outreach features are incredibly effective in driving sales and engagement. > > **Inconvenienti**: While the platform is feature-rich, adding more customization options for reports would be a great enhancement. > > My experience with Endear has been excellent. It has significantly improved our client interactions and helped streamline communication with our customers. The automation tools and analytics have provided valuable insights that enhanced our sales strategy. Highly recommend it for businesses looking to strengthen their customer relationships\! ----- Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/187844/endear-outbound-retailing?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/187844/endear-outbound-retailing) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Dati strutturati