--- description: Scopri le funzionalità di FieldEx, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FieldEx - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software FSM](/directory/10009/field-service-management/software) > [FieldEx](/software/188012/fieldex) # FieldEx Canonical: https://www.capterra.it/software/188012/fieldex Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/188012/fieldex?page=2) > Custella Field Service Optimization è un'applicazione utilizzata per semplificare la gestione dei servizi esterni. > > Conclusione: valutazione di **4.5/5** stelle assegnate da 27 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza FieldEx? Società di servizi esterni con attività/ordini ad hoc che richiedono una gestione con una forza lavoro sul campo di almeno 500 unità. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.5/5** | 27 Recensioni | | Facilità d'uso | 4.3/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.7/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.2/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.2/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: FieldEx - **Area geografica**: Petaling Jaya, Malaysia - **Anno di fondazione**: 2018 ## Contesto commerciale - **Prezzo di partenza**: 10,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: cinese, inglese, malese, rumeno, spagnolo, tedesco - **Paesi disponibili**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Armenia, Aruba, Australia, Austria, Azerbaigian, Bahamas, Bahrein, Barbados, Belgio, Belize, Benin e altri 202 ## Funzionalità - Accesso da dispositivi mobili - Asset Lifecycle Management - Cronologia dei servizi - Database contatti - Firma elettronica - GPS - Gestione degli ordini di lavoro - Gestione dei calendari - Gestione dei tecnici - Gestione dell'inventario - Gestione delle ispezioni - Gestione delle spedizioni - Manutenzione predittiva - Manutenzione preventiva - Monitoraggio dei cespiti - Pianificazione della manutenzione - Programmazione - Promemoria - Quadro della attività - Rendicontazione e analisi statistiche - Ricerca del percorso migliore - Riscossione di pagamenti per servizi esterni - Third-Party Integrations ## Integrazioni (4 in totale) - Calendly - Dynamics 365 Business Central - Google Calendar - Salesforce Sales Cloud ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Chat ## Categoria - [Software FSM](https://www.capterra.it/directory/10009/field-service-management/software) ## Categorie correlate - [Software FSM](https://www.capterra.it/directory/10009/field-service-management/software) - [Software per manutenzione predittiva](https://www.capterra.it/directory/31023/preventive-maintenance/software) - [Software CMMS](https://www.capterra.it/directory/30032/cmms/software) - [Software di gestione della manutenzione](https://www.capterra.it/directory/30058/maintenance-management/software) ## Alternative 1. [Jobber](https://www.capterra.it/software/127994/jobber) — 4.6/5 (1475 reviews) 2. [FieldPulse](https://www.capterra.it/software/153475/fieldpulse) — 4.6/5 (490 reviews) 3. [Connecteam](https://www.capterra.it/software/153140/connecteam) — 4.6/5 (5308 reviews) 4. [Fracttal One](https://www.capterra.it/software/159911/fracttal) — 4.6/5 (1785 reviews) 5. [Service Fusion](https://www.capterra.it/software/135788/service-fusion) — 4.3/5 (308 reviews) ## Recensioni ### "Excellent Customer Support Experience" — 5.0/5 > **Nor Amelia Suriati** | *15 agosto 2025* | Telecomunicazioni | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: The customer support team at FieldEx has been outstanding. They were always responsive, patient, and very helpful in assisting us to identify and resolve issues quickly. Their follow-up and willingness to ensure we were satisfied was much appreciated. > > **Inconvenienti**: The out-of-the-box solution has certain limitations that reduce the flexibility for customization to meet our exact operational needs. > > Overall, our experience with FieldEx has been good, with the outstanding customer support being the highlight of our journey and always providing excellent assistance whenever we faced challenges. ----- ### "A Solid Field Service Tool with Room to Improve on Flexibility" — 4.0/5 > **Utente Verificato** | *30 gennaio 2026* | Servizi finanziari | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: FieldEx provides a structured way to manage field operations, especially for ticket tracking and job assignments. The system helps ensure visibility between the operations team and field technicians, which improves accountability and follow-ups. The core workflow is stable and works well for standard field service use cases. > > **Inconvenienti**: Customization is limited and changes to workflows or rules often require system-level intervention rather than simple configuration. Reporting capabilities are fairly basic and require manual effort to extract meaningful insights. The user interface also feels dated and could be more intuitive for both agents and field technicians. > > Overall, FieldEx is a reliable platform for managing field service operations, particularly if your processes are well defined and don’t change frequently. It does the fundamentals well but may feel restrictive for teams that require agility, advanced reporting, or deeper integration with other systems. With UI improvements and stronger analytics, it could become a much more competitive solution. ----- ### "Positive experience" — 5.0/5 > **Maria** | *14 agosto 2026* | Servizi ai consumatori | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I like that the data can be stored in a logic way as client with equipment and from each equipment can be opened a job order and also how easy it is to open a new task. I like that the clients can see the status of the jobs for their equipment. > > **Inconvenienti**: It would be nice to have some kind of cookies implemented so we can click on a job and, when coming back, to have the same info/filters applied. Also, it would be nice to have a more visual way of representing the jo for the report scope. like graphs or trello/planner visual for the technicians to better visualize the tasks they have. > > Very good customer experience, the replies are very fast, the consultation meeting is a very nice \& useful add, and everybody I've interacted with had very good skills and a positive energy (Iman, Josephine and Mithran) ----- ### "Need serious improvements" — 1.0/5 > **Chiu Yan** | *6 agosto 2026* | Produzione di alimenti | Tasso di raccomandazione: 3.0/10 > > **Vantaggi**: Google Maps API works well with filling out the Task Location field Customer supports are rather quick and responsive > > **Inconvenienti**: Unintuitive user experience riddled with minor bugs Search bar does not support keyword-based search Unfriendly UI design, overview page is cluttered with tiny rows of data The ability to customize Action Taken / Resolution Code fields is still locked behind paywall Lack of offline functionality > > Slow and time-consuming for both technicians and task planners to work with FieldEx. Bogged with endless menus to click and forms to fill. ----- ### "Great tool, intuitive, customizable, easy to use" — 5.0/5 > **Esteban** | *20 agosto 2026* | Trasporto aereo/Aviazione | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Great customer support and good value for the money. The tool is easy to use, intuitive and customizable > > **Inconvenienti**: A little steep learning process at the beginning, but it worth it. Once the tool is custom configured for your use, is much more easy and intuitive ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/188012/fieldex?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/188012/fieldex) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati